Sebagai Perseroan publik, tata kelola Perseroan yang baik telah menjadi bagian yang tidak terpisahkan dari budaya PT Surya Toto Indonesia Tbk. Oleh sebab itu, dengan adanya tuntutan akan sistem, struktur dan implementasi tata kelola Perseroan yang baik yang selalu meningkat dari tahun ke tahun, PT Surya Toto Indonesia Tbk terus menerapkan, memperbaiki dan memperkuat kebijakan dan praktik tata kelola Perseroan yang baik agar sejalan dengan aturan- aturan dan etika di lingkungan Perseroan beroperasi. Penerapan tata kelola Perseroan ini menjadi prinsip dasar dari semua Standard Operating Procedure (SOP) yang telah dibuat atau akan disusun, yang akan memberikan nilai tambah dalam pelaksanaan tata kelola Perseroan meliputi partisipasi setiap jajaran Perseroan dalam melakukan kegiatan usaha yang pada akhirnya memberi manfaat bagi
stakeholder.
Tata kelola Perseroan ini menjadi acuan bagi seluruh karyawan, Direksi, maupun Dewan Komisaris dalam melakukan aktivitas kerja dan usahanya agar tercipta hubungan yang harmonis, saling menghargai, penuh tanggung jawab serta memberikan kepercayaan yang tinggi di antara internal maupun eksternal Perseroan.
Implementasi tata kelola Perseroan yang baik dapat membantu Perseroan dalam mengelola dan mengendalikan berbagai risiko. Kemampuan pengelolaan dan pengendalian risiko yang baik akan berdampak terhadap peningkatan kepercayaan investor, yang pada akhirnya akan memberikan nilai tambah bagi para stakeholder.
As a public company, Good Corporate Governance has been an inseparable part of the culture of PT Surya Toto Indonesia Tbk. Therefore, by the requirement for a year to year better system, structure and implementation of Good Corporate Governance, PT Surya Toto Indonesia Tbk continuously implements, improves and strengthens the policy and practice of Good Corporate Governance so as to be consistent with the regulations and ethics applicable in the environment in which the Company operates. The application of Good Corporate Governance constitutes the basic principle of all Standard Operating Procedures (SOP) that have been made or that shall be prepared, which shall provide an added value for the application of Good Corporate Governance covering the participation of all ranks of the Company in the performance of business activities which ultimately shall provide a beneit to stakeholders.
Good Corporate Governance has become a reference to all employees, the Board of Directors and the Board of Commissioners of the Company in the performance of work and business activities, so as to create a harmonious relationship, mutual respect, full responsibility and high trust among the internal and external relationship of the Company.
The implementation of Good Corporate Governance may assist the Company in the management and control of various risks. The capability of performing a good risk management and control shall result in the increase of investors’ trust, which on its turn shall provide added value to stakeholders.
The practice based upon the principle of Good Corporate Governance basically is an effort to make such practice a norm and guidance for the management of the Company in the operation of business activities and in the
protection of stakeholders and the Company from possibilities of conlict of interest. Good Corporate Governance
is expected to become a method to achieve the long term vision, value, mission and objectives of the Company for a better prosperity to all interested parties.
Praktik berdasarkan prinsip tata kelola Perseroan yang baik pada dasarnya merupakan suatu upaya untuk dijadikan sebagai kaidah dan pedoman bagi pengelola Perseroan dalam menjalankan aktivitas bisnis serta melindungi stakeholder dan Perseroan dari kemungkinan terjadinya benturan kepentingan. Tata kelola Perseroan yang baik diharapkan dapat menjadi sarana untuk mencapai visi, nilai, misi dan tujuan jangka
P T S u r y a To t o I n d o n e s i a T b k . 79 Perfection of Good Corporate Governance shall be
continuously performed in accordance with best practices and the latest national or international situation and condition. As such, all activities and work practice of all stakeholders may always be based on updated Good Corporate Governance.
In the determination of the basic principles of Good Corporate Governance, the Company also complies with the provisions contained in the Law of the Republic of Indonesia number 40 of the year 2007 regarding Limited Liability Companies. Therefore, the principles which constitute guidance for the implementation of Good Corporate Governance can be described as follows:
• Transparancy, namely the provision of material and relevant information, easily to access and to understand, timely, suficiently, clearly, accurately and in comparable manner and proportionally provided to the stakeholders in accordance with their respective rights;
• Accountability, namely function balancing where each party shall act accurately, in accordance with their respective rights, liabilities and authority that have been responsibly determined by all organs of the Company, in accordance with the interest of the Company, however taking into consideration the interest of the stakeholders;
• Responsibility, namely to give priority in the compliance with applicable laws and regulations and to be responsible to the society and the environment, in accordance with sound corporate principles and Standard Operating Procedures (SOP), so as to maintain business continuity;
• Independency, namely to act independently, however without omitting team work with internal and external parties of the Company, so as to avoid domination between organs of the Company and intervention by other parties;
• Fairness and equality, namely that the Company shall continuously observe the interest of the shareholders, including the minority shareholders and other stakeholders.
Penyempurnaan Tata Kelola Perseroan akan terus dilakukan sesuai dengan praktik-praktik terbaik serta keadaan atau kondisi terbaru baik dari tingkat nasional ataupun internasional. Dengan demikian semua kegiatan serta praktik kerja seluruh stakeholder. dapat selalu berpegang pada tata kelola Perseroan yang baik dan terbaru.
Dalam menetapkan prinsip-prinsip dasar tata kelola Perseroan yang baik, Perseroan juga memperhatikan peraturan yang terdapat pada UU Republik Indonesia No. 40 tahun 2007 tentang Perseroan Terbatas. Oleh karena itu prinsip-prinsip yang menjadi pedoman bagi pelaksanaan Tata Kelola Perseroan dapat disimpulkan menjadi 5 unsur sebagai berikut:
• Transparansi yaitu memberikan informasi yang material dan relevan dengan cara yang mudah di akses dan dipahami, tepat waktu, memadai, jelas, akurat dan dapat diperbandingkan serta disampaikan secara proporsional kepada para pemangku kepentingan sesuai dengan hak-hak yang dimiliki para pihak;
• Akuntabilitas yaitu keseimbangan fungsi dimana masing-masing pihak bertindak secara benar, terukur sesuai dengan hak, liabilitas dan wewenang yang telah ditetapkan secara bertanggung jawab oleh seluruh organ Perseroan sesuai dengan kepentingan Perseroan dengan tetap memperhitungkan kepentingan stakeholder; • Pertanggungjawaban yaitu mengutamakan
kepatuhan terhadap perundang-undangan yang berlaku serta melaksanakan tanggung jawab terhadap masyarakat serta lingkungan sesuai dengan prinsip-prinsip korporasi yang sehat dan Standard Operating Procedure (SOP) sehingga terpelihara kesinambungan usaha;
• Kemandirian yaitu mengambil tindakan secara mandiri tanpa mengabaikan kerja sama yang baik dengan pihak-pihak internal maupun eksternal Perseroan sehingga masing-masing organ Perseroan tidak saling mendominasi dan tidak dapat diintervensi oleh pihak lain;
• Kewajaran dan kesetaraan yaitu Perseroan harus senantiasa memperhatikan kepentingan para pemegang saham, termasuk hak-hak pemegang saham minoritas dan pemangku kepentingan lainnya.
After making several discussions with the Board of Directors, the manual on Good Corporate Governance was signed and approved by the President Director on 18 March 2009 and currently has been distributed to all ranks of the Management of the Company.
In realization of the implementation of Good Corporate Governance within the Company, have been established independent work units, such as Internal Audit and Risk Management, and committees (Audit Committee, Risk Management Committee, Nomination and Remuneration Committee) assisting the Board of Commissioners in the supervision of, and the provision of advises to, the Board of Directors, in accordance with the Articles of Association and applicable laws and regulations.
For the realization of the development of Good Corporate Governance in the Company, the Management has created several work programs for the years of 2010 to 2016, among others as follows: • To perform evaluation and assessment on the
implementation of the Company’s corporate governance;
• To effectuate the works of each existing committee of the Company;
• Ratiication of the charter of the Board of Commissioners, the Board of Directors, the Risk Management Committee, the Audit and Internal Audit Committee in year 2016;
• To socialize the Company’s corporate governance to all ranks of the Company’s employee, by application of internal communication media (email/mural announcement).
Application of Good Corporate Governance is not limited to the internal side of the Company, however it is also applied to outside parties (such as consumers, suppliers, shareholders, the government, investors, employees and the public).
Pedoman Tata Kelola Perseroan yang baik ditandatangani dan disahkan oleh Presiden Direktur pada tanggal 18 Maret 2009 setelah melalui beberapa kali pembahasan dengan Direksi, dan saat ini sudah didistribusikan kepada seluruh jajaran Manajemen di Perseroan.
Sebagai bentuk nyata dari penerapan tata kelola Perseroan di dalam lingkungan Perseroan, maka dibentuk satuan kerja yang independen seperti Internal Audit, Manajemen Risiko, serta komite- komite (Komite Audit, Komite Manajemen Risiko, Komite Remunisasi dan Nominasi) yang bekerja membantu Dewan Komisaris dalam fungsinya sebagai pengawas dan penasehat Direksi sesuai dengan yang ditetapkan dalam anggaran dasar atau peraturan perundang-undangan.
Demi mewujudkan perkembangan tata kelola Perseroan yang baik dalam Perseroan, Manajemen memiliki beberapa program kerja untuk tahun 2010 sampai 2016, antara lain sebagai berikut:
• Melakukan evaluasi dan penilaian atas implementasi tata kelola Perseroan;
• Mengefektifkan kerja setiap komite yang ada di dalam Perseroan;
• Rencana pengesahan piagam Dewan Komisaris, Direksi, Manajemen Risiko, Komite Audit dan Internal Audit pada tahun 2016;
• Mensosialisasikan Tata Kelola Perseroan kepada semua jajaran karyawan Perseroan dengan menggunakan sarana komunikasi internal (email/pengumuman dinding).
Penerapan tata kelola Perseroan yang baik tidak terbatas di dalam lingkungan Perseroan saja, akan tetapi penerapan ini sampai kepada pihak-pihak luar (konsumen, pemasok, pemegang saham, pemerintah, investor, karyawan dan masyarakat).
P T S u r y a To t o I n d o n e s i a T b k . 81
GUIDELINE FOR STAKEHOLDERS
RELATIONS
The following, among others, are performed by the Company in order to maintain good relationship between the Company and the parties related to the Company:
• Relationship with Consumers
The Company has made innovations in providing best service to consumers, such as after sales service, easy and any where payment access and home after sales service (based upon the Consumer’s telephone, the Company’s technician shall visit the designated address not later than 3 days thereafter).
• Relationship with Suppliers
The Company issues directives for the avoidance of conlict of interest, such as prohibition to receive gift packages from suppliers which may inluence the making of decision and to maintain fair play among suppliers.
• Relationship with the Government
The Company continuously observes the developments and complies with government, inancial institutions and the capital market authorities regulations, to maintain compliance with applicable regulations.
• Relationship with Shareholders
The Company has an important body, namely the Board of Commissioners, which shall protect the interest of the shareholders and shall participate in the issuance of accurate and timely inancial statements of the Company and other material information.
• Relationship between Employees and The Company and Inter Employee Relationship
Each year the Company always organizes an outing for the personal development of employees. The Company also provides protection to employees, such as maintainance of conidentiality of employee’s status.