MANAGEMENT AND BUSINESS COMPOSITION AND CONVERSATION
B. Management and Business Conversation
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by filling out deposit slip. If we have enough money in our account, we can withdraw the money by filling out withdrawal slip.
Exercises
1. Translate the reading into Indonesian!
2. Find out the management and business terms in the reading!
3. Make some questions and answer them by yourself based on the reading!
Management and Business Writing Practice
1. Continue the reading by using your own words and sentences!
2. Make a new composition about management and business!
3. Write down your experiences about opening an account in a bank, saving your money in the bank, and withdrawing your money from your account in English!
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A: Yes, I do. You are Etin, aren’t you? I am sure that all students in this class know you as you can speak English fluently and operate computer well. I am Ardin, from Makassar, South Sulawesi
province. I like management science. There are some
management books written in English. We need them since we have been management students. How about your opinion?
E: You are right. We can practice our English by discussing the management books. Your English is so good, but I don’t know your computer skill. If you are able to operate computer, we can borrow the books. We summarize each chapter then discuss together with other friends in our class, okay?
A: Ok, what management books will we discuss?
E: In our library, there are banking management books, financial management books, marketing management books, human resource management books, and general management books, as a Faculty of Econoics and Business has Management Department which has some concentrations, like Banking Management, Financial Management, Marketing Management, Human Resource Management, and General Management.
Firstly, we shall discuss Banking Mnagement, then the others.
Let’s go to the library for borrowing the books!
A: Okay, you’ve a good idea. Thank you.
E: You’re welcome.
Exercises
1. Who are Etin and Ardin?
2. Are they students of Management Department?
162 3. Where does Etin come from?
4. Does she come from Makassar?
5. Why is she known by all students in the class?
6. How does she speak English?
7. Can she speak English fluently?
8. Does Ardin operate computer well?
9. Are there management books in the library written in English?
10. Why do they need the management books?
11. According to Ardin, how will they practice their English?
12. What will they do after borrowing the books?
13. Where does the conversation take place?
14. What management books are in the library?
15. What concentrations are in the Management Department of their college?
16. What books will they discuss firstly? Why?
17. Does’t Etin agree with Ardin’s opinion?
18. Are they Financial Management concentration students?
19. Translate the following terms into bahasa Indonesia!
a. Management Department b. Banking Management c. Financial Management d. Marketing Management
e. Human Resource Management f. General Management
g. Faculty of Economics and Business h. Management Science
20. Translate the conversation into bahasa Indonesia!
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21. Make questions and answer them based on the conversation!
22. Add possible appropriate sentences to continue the conversation!
Books
Edy: Hello Din, how are you today?
Din: Hi Edy, I’m fine, thank you, and you?
Edy: I’m very well, thank you. Where are you going?
Din: I am going to that store, Gramedia bookstore for buying a human resource management book.
Edy: Is the book like this?
Din: Oh, yes, it is. Is that yours?
Edy: Yes, of course. Beside it, I have some management books in my house, among others these, banking management, financial management, and marketing management. These are my own books.
Din: I do need those books. Would you like to lend me them?
Edy: Why not. Here they are. You are my close friend.
Din: Thanks a lot. You are very kind.
Edy: Don’t mention it! Remember, you have to return them to me next month, Okay?
Din: In syaa Allaah, I’ll return these books.
Edy: I am sorry. I have to go home. Good bye.
Din: Okay, bye-bye.
In a Library
A & E: Good morning, Mr. Janggur. How are you today?
Mr. J: Good morning, A & B. I am fine, thank you, and you?
164 A: We are very well, thank you.
Mr. J: What can I do for you?
A: We want to discuss management, but we have no our own management books, so that we come here to borrow some of them if you don’t mind.
Mr. J: Of course, I don’t mind. We have so many management books here. Please choose which books you like!
A: Actually we want to develop our English skill by making discussion about management as our department, Management Department. B and I are in the same
concentration, Banking Management. So, we hope we can discuss the Banking Management in English.
Mr. J: Oh, I see. You’re clever students. Let me see the banking management books written in English. Sit down please! Here they are. Which one do you like?
A: Only one? May we borrow two books?
Mr. J: Yes, you may. You are two students, A & B. You may borrow one, and B may borrow one.
E: Yesterday, Ali borrowed two books from this library.
Mr. J: Oh, you’re right. I’d like to inform you that you have to fill out this application form to get a library card. If you have the card, you may borrow three books at once for one week. You have been students here, you may borrow one book for one week because you have not had the card, okay?
E: Okay.
A: How do we fill out this form?
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Mr. J: This form is for E, and this one is for A. Please write down the necessary information, among others your name, registration number, and address. Don’t forget to sign it. Your latest photograph is also needed for your library card. Do you understand, A and E?
A: Yes, Sir. You are very kind.
Mr. J: That’s my job.
Exercises
1. Who are A and E?
2. Who is Mr. J?
3. Do A and E want to discuss management?
4. Why do they come to the library?
5. Do they have their own management books?
6. Does Mr. J mind to lend them books?
7. What do they actually want to develop?
8. How will they develop their English skill?
9. Are A and E Banking Management students?
10. What do they hope?
11. Who are clever students according to Mr. J?
12. How to borrow books before having the library card and after having it?
13. Who borrowed two books?
14. When did she borrow the books?
15. How will they get a library card?
16. Are the forms given to A and E?
17. Is A given two forms?
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18. What will applicant write down on the form?
19. Will applicant sign the application form before filling it out?
20. What are the meanings of application form, necessary information, registration number, and latest photograph?
21. Translate the conversation into bahasa Indonesia!
22. Make some questions and answer them based on the conversation!
23. Add possible appropriate sentences for continuing the conversation!
Management and Business Discussion: Material Summary A: Hello E. I am glad to meet you.
E: Hi A. I am glad to meet you, too. How’s life?
A: It’s okay. Thanks. I think you don’t come here as yesterday I heard information from your sister, Aty, that you were sick.
E: That’s right, but now I’m in good condition, so that I come because of our date. Have you summarized the Chapter I of the banking management book?
A: Yes, of course, I have. How about your task?
E: I’m sorry, friend. As you know that I was sick yesterday. I think it’s enough if we are going to discuss your summary only. I promise to finish my task next week.
A: Okay. It doesn’t matter. Let’s sit down. How are we going to start our discussion, Etin?
E: You may give me a copy of your summary, then we are able to read it first, then make some questions and try to answer them, and we also can express any cases dealing with the topic and try
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to solve them as scientific as possible. Remember, we have to use English.
A: I do agree with you, but I am sorry, I have not copied this material summary. So, let me go to the copy centre which near from here to photocopy this material for you.
E: Oh, so, you are going to photocopy it for me. You know, waiting is boring. How long will it take?
A: Oh, only ten or fifteen minutes.
E: Ok, please.
A: Maybe you want to read this resource book.
E: You’re right. Thanks.
A: You’re welcome.
Exercises
1. Translate the conversation into bahasa Indonesia!
2. Make some questions and answer them based on the conversation!
3. Add possible appropriate sentences to continue the conversation!
4. Make a conclusion of the conversation?
Conversations
Customer: Good morning.
Teller: Good morning, Sir. What can I do for you?
Customer: Excuse me, I have some money and want to save them in this bank. Would you like to inform me how to do it?
Teller: Yes, of course. You can fill out an application form for opening an account. After that you will be given a
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passbook which lists your name, address, identity card number, and account number.
Customer: What can I do with the passbook, Mom?
Teller: You can put your money in the passbook and take them out from it if you have enough balance.
Customer: Thank you very much.
Teller: You’re welcome, Sir.
Customer: Good morning.
Cashier: Good morning, Mom.
Customer: Excuse me, Sir. I’d like to take out some money from my account, please.
Cashier: Do you have a passbook?
Customer: Yes, I do. Here it is.
Cashier: You have much money in your account.
Customer: Not so much, only three million rupiahs in my balance.
Cashier: Oh, yeah. Please fill out the withdrawal slip! How much do you want to take out, Mom?
Customer: Two hundred thousand rupiahs, please.
Cashier: What kind of money do you want? Coins or notes?
Customer: Notes. Ten notes in twenty thousand rupiahs, please.
Cashier: Okay, two hundred thousand rupiahs.
Customer: Thank you, Sir.
Cashier: You’re welcome.
Customer: Good bye.
Cashier: Good morning, Mom.
(Adapted from Said, 2020: 71)
169 Dialogues
A: Hello, Sir. How are you today?
B: Hi. I am fine, thank you, and you?
A: I am very well, thank you. What are you doing?
B: I am making a monthly report of our company.
A: Where are your staff?
B: Wati is helping me to finish balance sheet, Etin is finishing our financial report, and Ardin is making a contract agreement with your company. We are so busy now.
A: I am sorry, Sir. You are very busy. I don’t want to disturb you.
B: You shouldn’t be sorry.
A: Good luck.
B: Thank you.
(Adapted from Said, 2020: 79)
A: I have bought a new house. How about you?
B: I have too. I think you have had a big old house.
A: You’re right. Actually, that new house has been paid by my brother, Syahruddin, but he wants to have a new car again. He needed cash for it. His old car had been sold by him.
B: Has he given you that house key?
A: No, he hasn’t. He’d had the key but he doesn’t know where it is.
(Adapted from Said, 2020: 85)
A: I shall by a new computer.
B: I think you have had it.
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A: You’re right, but it is in my office. The new one will be in my house to finish my works there.
B: That’s a good idea. We shall face our Financial Director, Mr.
Ridwan to get a loan for it.
A: Oh, thank you. you remind me that three days ago I went to his house, but there was no him there. His wife, Ani said that he would come back to his house the following day. I, therefore, should go home.
B: Would you meet me then?
A: Yes, I should.
(Adapted from Said, 2020: 88)
A: May I help you, Sir?
B: Yes, you may. If you would like to help me, please arrange these files in good position.
A: Actually, you might help me yesterday, as you saw me that I was very busy yesterday.
B: I didn’t mind. You might call me.
A: By the way, we work here seriously. Remember stress manage-ment! Maybe, it is better if we make refreshing by recreation like going to a beach together for at least once a year, Sir.
B: You’re right. Please make a planning for it next week. I’ll tell our Director to permit us in realizing it.
A: Thank you for your kindness, Sir.
B: You’re welcome.
(Adapted from Said, 2020: 92)
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A: Excuse me, sir. I’d like to save my money in your bank.
B: Do you have account number?
A: No, I don’t.
B: You have to open an account in this bank to save your money.
A: How about Sumardin? He wants to get a loan from your bank.
B: Oh, we can give him a loan if he has collateral, then he must open an account in this bank.
A: I ought to tell him about this information.
B: If he will come here tomorrow, he has to call us today.
A: Okay, sir.
(Adapted from Said, 2020: 95) A: Good morning.
B: Good morning, sir.
A: I am glad to meet you here.
B: So am I. What do you do dealing with your job everyday?
A: I serve customers who want to save money, to check balance, to withdraw money from their account, and to input data in computer dealing with their transaction process.
B: Have you arranged schedule for the customer services?
A: Yes, I have. We arrange them as well as possible for our customers. What will you do tomorrow?
B: We shall finish our project proposal.
A: Oh, you may call me if you need have additional data.
B: Thank you.
A: You are welcome.
(Adapted from Said, 2020: 98)
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