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Variables Entered/Removed(b) Model Variables Entered Variables Removed Method 1 Harga, Pelayanan, Produk(a) . Enter a All requested variables entered.

b Dependent Variable: Kepuaasan

Model Summary Model R R Square Adjusted R Square Std. Error of the Estimate 1 ,581(a) ,337 ,316 1,251

a Predictors: (Constant), Harga, Pelayanan, Produk ANOVA(b)

Model

Sum of

Squares df Mean Square F Sig.

1 Regression 76,349 3 25,450 16,265 ,000(a)

Residual 150,211 96 1,565

Total 226,560 99

a Predictors: (Constant), Harga, Pelayanan, Produk b Dependent Variable: Kepuaasan

Coefficients(a) Model Unstandardized Coefficients Standardized Coefficients t Sig.

B Std. Error Beta B Std. Error

1 (Constant) 5,206 1,073 4,852 ,000

Produk ,089 ,046 ,203 1,925 ,057

Pelayanan ,022 ,013 ,154 1,714 ,090

Harga ,172 ,053 ,355 3,258 ,002

a Dependent Variable: Kepuaasan

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