Internal Audit
B. Resiko Manajemen dan Pengendalian
Direksi dan Komisaris memiliki kepedulian yang sangat tinggi terhadap tujuan pengelolaan aset dan liabilitas.
• Perusahaan memiliki pengelolaan aset dan liabilitas yang sangat memadai.;
• Perusahaan melakukan pengelolaan risiko investasi dengan sangat baik.;
• Perusahaan memiliki pengendalian yang sangat kuat dalam melakukan valuasi aset.
ii. Melakukan evaluasi secara berkala 2x dalam setahun terhadap penempatan dana pada bank sehubungan dengan reciprocal business.
iii. Melakukan analisa serta monitoring terhadap bank, sekuritas serta aset manajemen yang menjadi rekanan ABDA. iv. Monitoring umur piutang premi dan umur
penagihan klaim recovery setiap bulannya. 4. Sistem informasi Manajemen Risiko.
i. Adanya kaleidoskop investasi yang dibuat dan dilaporkan rutin setiap bulannya kepada Direksi.
ii. Tersedianya informasi berbagai charter, SOP, Memo Direksi, Benchmark serta peraturan-peraturan yang tercantum dalam e-book yaitu ABDA information system, informasi ini dapat dibaca oleh seluruh karyawan perusahaan.
5. Sistem pengendalian intern yang menyeluruh i. Waspada terhadap perubahan ataupun
pengaruh ekonomi global maupun domestik.
ii. Tetap melaksanakan peraturan dari regulator maupun ketentuan yang telah dibuat dalam Komite Investasi serta segala perubahannya.
placement of funds in connection with the business reciprocal.
iii. Performing analysis and monitoring of the bank, securities and asset management of ABDA’s partners.
iv. Monitoring the aging of premiums receivables and recovery claims collection every month.
4. Risk Management Information System. i. Availability of caleidoscope of investment
which was made and reported regularly every month to the Board of Directors. ii. Availability of information on various
Charter, SOP, BoD Memo, Benchmark and regulations contained in the e-book,namely ABDA information system, this information can be read by all employees of the Company.
5. Thorough internal control system.
i. Overseeing the changes and impact of global and domestic economy.
ii. Continue to implement the rules of the regulator, as well as provisions that have been made in the Investment Committee as well as any amendments.
• Company manages liabilities with excellence.
1. Analysis and monitoring of the liquidity mismatch every month.
2. Made changes in the required period of asset allocation based on data from liquidity mismatch in order to fit the needs of existing liabilities.
• The mismatch between assets and liabilities.
1. The duration between assets and liabilities with a maturity of under 1 to 2 years is excellent, but need an asset allocation for tenors between 2-5 years.
B.Management Risk and Control
Directors and Commissioners were very concern on the objectives of the management of assets and liabilities.
• The Company has adequate management of assets and liabilities;
• Company manages investment risk with excellence.
• The Company has a very strong control in the valuation of assets.
9.6. Risiko Asuransi 1. Resiko Bawaan
• Perusahaan memiliki produk dan bisnis asuransi yang berisiko rendah dikarenakan Portfolio premi hampir 75% adalah asuransi kendaraan bermotor yang pada umumnya berasal dari lembaga pembiayaan dengan periode pertanggungan rata-rata 3 tahun. Selain kendaraan bermotor, portfolio yang besar lainnya adalah kesehatan (accident and health) mencapai +/- 20% . Sisanya terdiri dari asuransi property, marine cargo , engineering dan aneka.
• Perusahan memiliki komposisi dan diversifikasi portofolio bisnis yang baik, perusahaan memiliki produk yang beragam antara lain; kendaraan bermotor, kesehatan, kebakaran, marine cargo, aneka.
• Perusahaan memiliki struktur reasuransi yang baik :
program reasuransi yang sesuai serta proteksi risiko individu dan katastropik yang memadai sesuai dengan profil risiko perusahaan. Program reasuransi didukung oleh perusahaan reasuransi yang memiliki kesehatan keuangan dan reputasi baik .
2. Risiko Manajemen dan Pengendalian
Indikasi Perusahaan Asuransi Umum dengan manajemen dan pengendalian atas risiko asuransi kuat.
• Pemahaman Direksi dan Manajemen mengenai risiko asuransi sangat baik.
i. Sebagai wujud komitmen dewan direksi untuk melaksanakan manajemen risiko yang terpadu dan komprehensif, telah dibentuk Komite Manajemen Risiko.
ii. Kebijakan pengelolaan risiko dilakukan review setiap tahun sesuai dengan kondisi pasar, perusahaan dan ekonomi secara umum.
iii. Pemberian batasan wewenang bagi seluruh manajer/underwriter yang disesuaikan dengan kapasitas masing-masing dan dilakukan review secara regular.
9.6. Insurance Risk 1. Inherent Risk
• The Company has low-risk insurance products and business due to almost 75% of its Portfolio of premium came from motor vehicle insurance, which generally come from financing institutions with average insurance period of 3 years. In addition to motor vehicles, other major portfolio is of health (accident and health) reached about 20%. The rest consisted of property insurance, marine cargo, engineering and miscellaneous.
• The Company has excellent composition and diversification of business portfolio, the Company has diversified products, among others; motor vehicles, health, fire, marine cargo, miscellaneous.
• The Company has good reinsurance structure: an appropriate reinsurance program as well as individual risk and catastrophic risk protection that are adequate in accordance with the Company’s risk profile. Reinsurance program is supported by reinsurance company with excellent financial health and reputation
2. Risk Management and Control
Indicating a General Insurance Company with strong insurance risk management and control.
• Excellent understanding from the Board of Directors and Management regarding risk insurance.
i. The Risk Management Committee was established as a commitment of the Board of Directors to implement comprehensive and integrated risk management.
ii. Risk management policy to be reviewed annually in accordance with market conditions, the company and the economy in general.
iii. Limits of authority for all managers / underwriters tailored to their individual capacity and reviewed on a regular basis.
• Proses desain produk asuransi dilakukan dengan baik dimana perusahaan mempunyai SOP persetujuan produk dan memiliki Komite Pengarah Pengembangan Produk Asuransi, struktur polis sudah sesuai dengan ketentuan OJK.
• Penetapan premi mengikuti ketentuan tarif premi sesuai peraturan yang berlaku dari Otoritas Jasa Keuangan dan penetapan premi yang belum diatur oleh Otoritas Jasa Keuangan mengacu kepada statistik perusahaan selama 5 tahun dengan unsur premi murni, biaya akuisisi , biaya operational dan profit. Penetapan tarif dilakukan review sesuai data statistik 5 (lima) tahun terakhir.
• Perusahaan mempunyai kebijakan dan prosedur underwriting yang berjalan dengan sangat baik dalam hal proses akseptasi dengan terpenuhinya proteksi reasuransi, proses survey risiko, proses penerbitan polis dan proses monitor akumulasi risiko.
• Proses valuasi liabilitas sudah dilakukan dengan sangat baik yaitu dilakukan oleh pihak aktuaris independen (Padma Aktuaria) dengan menggunakan data yang detail termasuk melakukan proses rekonsiliasi data dengan laporan keuangan yang disajikan oleh Perusahaan. Dalam hal ini proses valuasi liabilitas telah dilakukan dengan akurat.
• Struktur dan proses reasuransi dilakukan dengan baik, sesuai dengan wewenang dan SOP yang berlaku di perusahaan.
• Penanganan klaim dilakukan dengan baik. i. Stuktur fungsi penanganan klaim dilakukan
dengan baik dimana telah tersedia fungsi untuk penerimaan laporan klaim, survey klaim, claim adjustment serta pembayaran klaim yang terpisah untuk memastikan masing-masing fungsi berjalan dengan baik.
ii. Kebijakan dan prosedur klaim telah tersedia dan dijalankan dengan baik dimana secara rutin dilakukan internal dan external audit untuk memastikan kebijakan dan prosedur dijalankan sebagaimana mestinya.
ICON
• Insurance products are designed with excellence in which the Company has established an SOP on product approval and Steering Committee of Insurance Product Development, policy structure are in accordance with the provisions of the FSA. • Premiums are set according to the provisions
of premium rates set by the Financial Services Authority and premiums that have not been regulated by the Financial Services Authority refer to the statistic of the Company within 5 years,with elements consisted of pure premiums, acquisition costs, operational costs and profit. Tariffs to be reviewed according to statistics of the last 5 (five) years.
• Companies have underwriting policies and procedures that are properly conducted in terms of acceptance process with the fulfillment of reinsurance protection, risk survey process, the process of issuance of the policy and monitor the accumulation of risk.
• The process of liabilities valuation has been done very well by independent party (Padma Aktuaria) using detailed data including the process of data reconciliation with the financial statements presented by the Company. In this case the liability valuation process has been carried out accurately.
• Structure and reinsurance process are properly done, in accordance with the authority and SOPs applicable in the Company.
• Claims are properly handled.
i. Claims handling structure was properly performed having a separate function for receiving the claim reports, claim survey, claim adjustment and claim payment to ensure that each function running well.
ii. Claim policies and procedures are available and well executed on regular basis by the internal and external audits to ensure policies and procedures are properly enforced.