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An empirical analysis of the construct 'role conflict' : a thesis presented in partial fulfilment of the requirements for the degree of Master of Arts in Education at Massey University

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An Empirica l Annlysis of the Construct

'

Role Confl ict

'

A

t

hesis presented

i

n part

i

al fulf

ilment of the requirements

for t he degree of

Master of Art

s i

n Educat

ion

a

t Massey Uni versity

Wa

llace Malcol

m Gill

,

B. Sc

.

B. A. D

i

p. Teach

.

1971

(3)

i i

Abstract

The construct of "role conflictil is given considerable space in contemporary sociological thinking, yet a review of the literature in the area would seem to suggest two things.

Firstly, i t is apparent that authors are using the construct in different ways, and hence giving the same term different

meanings. Secondly, it is possible that greater explanatory and predictive power might be obtained from 11conflict11 measures beyond those traditionally used.

A conceptual framework is offered in which the relat- ionships between different authors' measures can be seen, and from which additional approaches to the construct might be made. Use is then made of this framework to generate 162 different operationalizations of the construct using data from an

unrelated study on teacher role. These measures are then tested for their relative utility against three criterion measures. Further, they are mathematically manipulated ir order to obtain a compound operationalization with considerable explanatory power of the variance of one of the criterion measures.

The study is essentially a methodological argument, so that no substantive conclusions about role conflict in teachers are made.

(4)

iii

Acknowledgements

I wish to express my gratitude to the following

:

Firstly t o Professor

R. S

. Adams

and 1·1r. R .J

. Bates fo r t heir

genero sity in making duta unconditi onally avai l able to me for use in the present exercise

.

Secondly to Professor C.G. N. H ill who hus alwa.ys been re udy to g ive m e his time,

ad

vice and gui dan c e , and whose enthusiasm and optimism helped to change my aspirations from thos e e tholog ic a l to those sociological.

Finally to my su pervi sor, Prof essor R. S

.

A dams who h .:i.s a l s o const

a

ntly and unstintingly

given of

his time

.:tnd

experien ce;

and who has pro vi ded encouragement and succour throu gh the

difficul t patches over the las t eight een

m

onths.

(5)

Table of Contents

Abstract

Acknowledgements List of Tables List of Figures

Ch~ter

I

Preliminaries

Setting and objective Chapter II

"Role conflict " - a review of the liter a ture Conditions nnd terminology

Bases for differentiation Observer-a ctor

Number of positions Legitimacy

Extent and outcomes

Conflict and personality char a cteristic s Conflict a nd HJob sntisfactoriness

11

Community-teacher conflict

Teachers nnd others Community type

Other sources of teacher conflict Parents nnd pupils

Administrntion Teacher role

Training institutions Areas of te a cher conflict

Teacher-pupil relationships Teachers' personal lives Discussion

Chapter III

Page

ii iii vii

ix

1

4

6 6

10 10

14 15 16 19

21 22 24

25

27 28 28 29 30 31 33

34

36

Role conflict - its operationalization 37 The set of measures for generating discrepancies 37

Procedures for generating discrepancies 41

Direction 43

Chapter IV

The generation of selected operationalizations The Bates and Adams study

46

46

48

Generation of discrepancy scores

(6)

Chapter V

ER- ER discrepancies Intr<i.-personn.l Inter- personnel ER

-

IEO discrepancies

ER-IER

discrep<:ncies Intra - persono..l Inte r-personnel

Further Tot al dis cr epancy scores Discrepancies be twe en d iscrepancies

ER- ER/IZO- IEO ER-ER/IEH- IER Comment

Focal phenom ena

:

the dependent varia bles Procedure

Summc:try

v

48 48

50 51 53 53 53

54

56 56 57 57 58 59 60

Demonstration methodologies for the operutionulizntions 61 Pearson product moment correlation 61

Multiple regression analysis 62

Procedures 63

Product moment correlation 63

H

ultiple regression n.nalysis 65

Sample 66

Chapter VI

Findings 68

Inter

-

relationships among the operationaliza tions 68

Ro le conflict nnd Job satisfaction 70 Inter-operationa

l

ization type differences 70 Intra

-

operat ionalization type differences 74 Role conflict and Likelihood of leaving 78

Role conflict and Likelihood of system breakdown 83

Operationalization utility 89

Equal correlation with the three criteria 89

High correlation 89

Low correl a tion 89

Differential correlation with the cri ter

i

a 90

Specific correlation wi th one only criterion 90 Exp

l

anation of Job satisfaction

variance

91

Multipl e regression analysis 92

Probab

i lity l

evel = 0

.

05 93

(7)

vi

Probability level

=

1.00

94

Comment

94

Age, years of service , and discrepancy scores

97

ChqpterJQ;_~

Discussion

98

'Objective' and 'Subjective role conflict

98

The regression analyGis 100

The three criteria 101

Translntion 103

BibliogrQphy 106

(8)

Table 4.1

4 . 2 4.3

List of Tables

Intra-personal ER-ER discrepancy scores Inter-personnel ER-ER discrep~ncy scores ER-IEO discrepnncy score~ obtained from perceived conflict with parents

4.4

ER-IEO discrepancy scores obtained from

4.5

4.6

4.7 4. 8 4.9

6.1 6.2

perceived conflict wi th pupils

Intra-personal ER-IER discrepancy scores Inter-personnel SR-IER discrepnncy scores Further Total discrepancy scores

ER-ER/IEO-IEO discrepancy scores ER-ER/IER-IER discrepancy scores

Inter-correlations within discrepancy score types Correlations with Job satisfaction by

operationalizations of role conflict

Numbers of different types of discrepancy scores correlating significantly with Job satisfaction

6.4

Inter-correlations between intra- personal ER-ER scores

Inter-correlations between inter- personnel

ER-ER

scores

The range of correlations with Job satisfaction within each type of discrepancy score

The distribution of corr~lations with Job satis- faction within each type of discrepancy score Correlations with Likelihood of leaving by operationalizations of role conflict

vii

Page

49 51 52 53 54 54 55 57 57 69 71 71 72 72 75

75 79

Numbers of different types of discrepancy scores

correlating significantly with Likelihood of leaving

79

6.10 The range of correlations with Likelihood of leaving within each type of discrepancy score 80 6.11 The distribution of correlations with Likelihood of

leaving within each type of discrepancy score 6.12 Correlations with the Third criterion by

operationalizations of role conflict

6.13 Numbers of different types of discrepancy scores

80

84

correlating significantly with the Third criterion

84 6.14

The range of correlations with the Third criterion

within each type of discrepancy score

86

(9)

6.15

Tho distribution of correlations with the Third criterion within each type of discrepnncy score Equally high correlation with the three criteria

6.17 6 . 18 6. 19 6. 20 6.21 6.22 6. 23

Equally low correlation with the three criteria Differential corrclatio~ with the three G~iteria

Specific correlation within the three criteria Input varinbles for regression equation

Regression equation given a probability level of .05 Regressi on cqu2tion given a probability level of 1.00 Order of acceptnnce of variables by the regression equation in relntion to the size of correlation with Job satisfaction

Distributions of the three criterion measures

viii

86 89 90 90 91 92 93 95

96

101

(10)

Fig

.

4. 1 4. 2 6. 1

List

of Figures

Teaching style matrix Reference group matr

ic

es

The distribution of corr

· l

a

ti

ons with Job satis- faction within each type of discrepancy scor e 6

.

2 The distribution of correlations with job satis

-

6 . 3

faction within each type of discrepancy score

The distr

i

bution of correlations uith Likelihood of leaving within each type of discrepancy scor e

6. 4 The distr

ibution of

correlations with

th

e first two criteria within each

ty

pe of discrepancy score

6. 5 The distribution of

correlations with the

Th

ird

criterion within each type

of

discrepancy score

6. 6 The distribution of correlations

Mith

all

three

criteria

within

ench type of discrepancy score

ix

Page

47 47

76

77 81 82

88

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