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Digitalization and New Frontiers of Service Delivery:

Opportunities and Challenges

Conference Agenda

09.45 −11.20 Session 1 | Inaugural Session

Digitalization for Inclusive Development: Opportunities and Challenges 09.45 − 09.55 Welcome and Introduction to the Conference

Imran Matin | Executive Director, BIGD, BRAC University 09.55 −10.05 Opening Remarks

Vincent Chang | Vice Chancellor, BRAC University

10.05 −10.30 Keynote 1 | Digitalization for Inclusive Development: Lessons From Global Experiences

Stefan Dercon | Professor of Economic Policy, Blavatnik School of Government, University of Oxford

10.30 −10.55 Keynote 2 | Digital Initiatives in Bangladesh: Challenges and Opportunities Anir Chowdhury | Policy Advisor, a2i, Government of Bangladesh 10.55 −11.20 Vote of Thanks | Imran Matin

11.20 −11.40

Tea Break

11.40 −13.15 Session 2 | Power, Institutions, and Economics: Framing Perspectives on Digitalization of Service Delivery

11.40 −11.45 Chair

Asif Mohammad Shahan | Associate Professor of Development Studies, University of Dhaka

11.45 −12.15 Asymmetries of Information, Power and Digitalization Outcomes

Mushtaq H. Khan | Professor of Economics, School of Oriental and African Studies, University of London

12.15 −12.45 Digital Transformation in a Developing Country: A Framework to Assess Challenges and Opportunities to Go Beyond Digitization

Sajjad Zohir | Executive Director, Economic Research Group (ERG) and Senior Advisor at BIGD, BRAC University

12.45 −13.15 Q&A

13.15 −14.00 Lunch Break

FRAMING, CONCEPTS AND EMPIRICS

DAY ONE 20 JUNE 2022

|

MONDAY

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14.00 −15.30 Session 3 | Digital Literacy, Divide, and Usage: Concepts and Empirics 14.00 −14.10 Chair

Shahriar Hoque | Director, Technology, BRAC

14.10 −14.40 Usage of e-government Services: Relevance of Service-specific Skills and Non-skill Variables

Mehnaz Rabbani | Head, Operations and Strategic Engagement and Partnership, BIGD, BRAC University

Semab Rahman | Research Associate, BIGD, BRAC University Avinno Faruk | Research Associate, BIGD, BRAC University 14.40 −14.55 Understanding the First and Second Digital Divide in Rural Bangladesh

M. Shahadat Hossain Siddiquee | Professor, University of Dhaka 14.55 −15.10 A Digital Literacy Initiative for the South Pacific

Pritika Reddy | Academic Researcher, Fiji National University 15.10 −15.30 Q&A

15.30 −16.00

Tea Break

16.00 −17.45 Session 4 | Panel Discussion on Birth Registration and Unique Identification

16.00 −16.05 Chair

Md. Nazrul Islam | Former Secretary, Cabinet Division and Former Member, National Human Rights Commission

16.05 −16.15 Birth Registration: A Summary

Nutan Farah Haq | Senior Research Associate, BIGD, BRAC University 16.15 −16.25 Malabika Sarker | Professor and Acting Dean, BRAC James P. Grant

School of Public Health, BRAC University

16.25 −16.35 Ali Akbar Ashrafi | Chief HIU, MIS, DGHS, Ministry of Health and Family Welfare

16.35 −16.45 Palash Kanti Bala | Registrar General, Office of Registrar General, Birth and Death Registration (ORGBDR)

16.45 −16.55 AK Sabbir Mahbub | Co-founder and Chairman, Devnet Limited

16.55 −17.20 Q&A

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09.00 − 09.05 Day One Reflections | Imran Matin

09.05 −10.20 Session 5 | Digitalization, Women Empowerment, and Social Transformation

09.05 − 09.15 Chair

Sajeda Amin | Senior Associate, Poverty, Gender, and Youth Program, Population Council

09.15 − 09.30 Online Freelancing and Women’s Economic Empowerment: Evidence From a Randomized Control Trial (RCT) in Bangladesh

Md. Raied Arman | Senior Research Associate, BIGD, BRAC University 09.30 − 09.45 Virtually Left Out? Recognizing and Realizing Transformative Potential of

Adolescents in Bangladesh

Lopita Huq | Research Fellow, BIGD, BRAC University

Pragyna Mahpara | Senior Research Associate, BIGD, BRAC University 09.45 −10.00 Designing Socially Acceptable Interventions to Enhance Women’s Access to

Technology

Nova Ahmed | Associate Professor, Department of Electrical and Computer Engineering, North South University

10.00 −10.20 Q&A 10.20 −10.30 Tea Break

10.30 −11.45 Session 6 | Use of NLP in New Research Methods 10.30 −10.40 Chair

Sajjad Zohir | Executive Director, Economic Research Group (ERG) and Senior Advisor at BIGD, BRAC University

10.40 −10.55 Emergence of Foundational NLP Models and Challenges for Bangladesh Nabeel Mohammed | Associate Professor, North South University 10.55 −11.10 Potential of Tech-based Research Methods in Early Warning Signals

Daryl Collins | CEO and Founder, Decodis, USA

11.10 −11.25 Use of NLP in Experimental Research: Impact Evaluation of Cash Transfers Munshi Sulaiman | Research Advisor, BIGD, BRAC University

11.25 −11.45 Q&A

OUTCOMES AND SERVICES

DAY TWO 21 JUNE 2022

|

TUESDAY

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11.45 −13.30 Session 7 | Digitalization, Platform Services, and their Implications for the Labour Market

11.45 −11.50 Chair

Sonia Bashir Kabir | Founder and Managing Director, SBK Ventures and Foundation

11.50 −12.15 Working Conditions and Structural Challenges in the Bangladesh Gig Economy

Ananya Raihan | Chief Imaginator, Data Sense, iSocial Raiyaan Mahbub | Research Associate, Data Sense, iSocial

12.15 −12.30 Exploring the Governance of the Labour Process and Workers’ Collective Action Dynamics in the Digital Platform Economy of Bangladesh

Mirza Hassan | Senior Research Fellow, BIGD, BRAC University Syeda Salina Aziz | Senior Program Manager, BIGD, BRAC University 12.30 −12.40 Digitalization in the Informal Sector: Through the Lens of Kormo

Tahmid Bin Mahmud | Research Associate, BIGD, BRAC University 12.40 −12.55 Working Without a Boss in Dhaka? Affective Labour, Ratings, and

Temporalities in Digital Platforms

Mohammad Tareq Hasan | Assistant Professor, Department of Anthropology, University of Dhaka

12.55 −13.10 Discussant

A.K.M Fahim Mashroor | CEO, Bdjobs 13.10 −13.30 Q&A

13.30 −14.15 Lunch Break

14.15 −16.00 Session 8 | Digitalization, Local Governance, and Social Protection 14.15 −14.25 Chair

Mridul Chowdhury | CEO and Founder, mPower Social Enterprises 14.25 −14.40 Digitalization and Targeting of Social Protection: A Critical Survey of

Opportunities and Pitfalls of Policy During the Pandemic

Pallavi Roy | Senior Lecturer, School of Oriental and African Studies, University of London

14.40 −14.55 Digitalization of Social Protection Delivery in India: A Closer Look at Exclusion Errors

Aarushi Gupta | Senior Research Associate, Dvara Research, India Aishwarya Narayan | Research Associate, Dvara Research, India

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14.55 −15.10 Cash Transfers Through MFS Under Social Security Programs: Realized Successes and Emerging New Challenges

Khondoker Shakhawat Ali | Founder, Knowledge Alliance, and Emeritus Fellow, Unnayan Sammanny.

15.10 −15.20 Local Digital Governance: Experiences, Challenges and Paths

Zhao Zheng | Professor, Institute of Public Administration and Human Resources of the Development Research Center of the State Council, China 15.20 −15.35 The Digitalization for Inclusive Social Protection Service Delivery in Egypt

2030: Benefits and Challenges

Shaymaa Zaghlool | Research Consultant, Egypt 15.35 −16.00 Q&A

16.00 − 16.15

Tea Break

16.15 −17.30 Session 9 | Digital Innovations in the Delivery of Health Services 16.15 −16.25 Chair

Atonu Rabbani | Mushtaque Chowdhury Chair in Health and Poverty, James P Grant School of Public Health, BRAC University

16.25 −16.40 Feasibility of Using Behavioural Activation Games for Improving Mental Health Munshi Sulaiman | Research Advisor, BIGD, BRAC University

16.40 −16.55 On the Path to Inclusive Digital Health Rights: Perspectives From Bangladesh and Colombia

Farzana A. Misha | Assistant Professor, BRAC James P. Grant School of Public Health, BRAC University

Javier Enrique Guerrero Castro | Post-Doctoral Researcher, Digital Health and Rights Project, Universidad de Los Andes

16.55 −17.10 A Longitudinal Study of a Biometric-enabled Community Health Program Asad-Ur-Rahman Nile | Country Director, Simprints

17.10 −17.30 Q&A

OUTCOMES AND SERVICES

DAY TWO 21 JUNE 2022

|

TUESDAY

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09.05 − 09.10 Day Two Reflections | Imran Matin

09.10 −13.45 Session 10 | Digitalization and Education

09.10 −10.45 Session 10A | Analytical Framework and Innovation 09.10 − 09.15 Chair

M. Musharraf Hossain Bhuiyan | Former Cabinet Secretary, Government of Bangladesh and Senior Advisor, BIGD, BRAC University 09.15 − 09.45 Analytical Framework to Comprehend Changing Human Role Due to

Technology Affecting Return From Education, Training and R&D

M. Rokonuzzaman | Professor, Department of Electrical and Computer Engineering, North South University

09.45 −10.00 Promoting Digital Education in Rural Bangladesh: Computer Literacy Program Experience

Mohammad Farrukh Mohsen | Computer Literacy Program for the Underprivileged (CLP), USA

10.00 −10.15 Lessons From Localizing the Khan Academy Model: Case Study of Agami B M Fazley Rabbi | Senior Program Manager, Agami Foundation 10.15 −10.45 Q&A

10.45 −11.00 Tea Break

11.00 −12.50 Session 10B | Innovation During COVID Times: What Have We Learned?

11.00 - 11.05 Chair

M. Musharraf Hossain Bhuiyan | Former Cabinet Secretary, Government of Bangladesh and Senior Advisor, BIGD, BRAC University 11.05 −11.20 Digitalized Distance Education in COVID-19: Adolescent Experiences in

Bangladesh, Ethiopia, and Jordan

Silvia Guglielmi | Researcher, Gender and Adolescence: Global Evidence (GAGE)

Farhana Alam Bhuiyan | Assistant Director, Centre for Gender and Sexual

& Reproductive Health and Rights (CGSRHR)

11.20 −11.35 EdTech Evidence From COVID-19 Response: A Thematic Review of Primary Research From Bangladesh, Ghana, Kenya, Pakistan and Sierra Leone Susan Nicolai | Research Director, EdTech Hub and Senior Research Fellow, ODI

11.35 −12.00 Delivering Remote Learning Using Low-tech Solutions

Asadul Islam | Director, Centre for Development Economics and Sustainability (CDES)

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12.00 −12.20 Education of Persons with Disabilities in the Digital Platform During COVID-19

Afsana Alam | Research Associate, BIGD, BRAC University 12.20 −12.50 Q&A

12.50 −13.55 Lunch Break

14.00 −15.00 Special Session | Introducing BIGD Research Program and Fund - Women’s Economic Empowerment & Digital Financial Services (WEE-DiFine)

14.00 −14.10 Introductory Presentation on WEE-DiFine

Kym Cole | Initiative Director, WEE-DiFine, BIGD, BRAC University 14.10 −14.20 Conceptualizing the Causal Mechanisms Between DFS and WEE

Munshi Sulaiman | Research Advisor, BIGD, BRAC University 14.20 −14.35 Deep Dive into BIGD’s WEE-DiFine Project

Khandker Wahedur Rahman | Visiting Research Fellow BIGD, BRAC University

Lopita Huq | Research Fellow, BIGD, BRAC University 14.35 −15.00 Q&A

15.00 − 15.15

Tea Break

15.15 −16.45 Session 11 | Algorithmic Governance, Data Protection, and Citizens’ Identity

15.15 −15.25 Chair

Anir Chowdhury | Policy Advisor, a2i, Government of Bangladesh 15.25 −15.40 Behavioural Experiment in Data Privacy

Pooja Haldea | Senior Advisor, Centre for Social and Behaviour Change, Ashoka University, India

15.40 −15.55 Digital Identity Changing Governance and Citizenship

Faheem Hussain | Associate Professor, School for the Future of Innovation in Society at Arizona State University, USA

16.10 −16.25 Q&A

GOVERNANCE AND RESEARCH: CHALLENGES AND INNOVATIONS

DAY THREE 22 JUNE 2022

|

WEDNESDAY

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16.35 −18.05 Session 12 | Closing Session - Summary and Panel Discussion:

Knowledge Agenda for Shaping a More Inclusive and Transformative Digitalization Future

16.35 −16.45 Conference Synopsis

Zeeshan Abedin | Program Manager, BIGD, BRAC University 16.55 −18.05 Moderator

Anir Chowdhury | Policy Advisor, a2i, Government of Bangladesh Stefan Dercon | Professor of Economic Policy, Blavatnik School of Government, University of Oxford

Mushtaq H. Khan | Professor of Economics, School of Oriental and African Studies, University of London

Mohammad Humayun Kabir | Joint Secretary, Cabinet Division, Government of Bangladesh

Khandoker Azizul Islam | Additional Secretary, Planning and Development Wing, ICT Division, Government of Bangladesh

Asif Saleh | Executive Director, BRAC Bangladesh

Sonia Bashir Kabir | Founder and Managing Director, SBK Ventures and Foundation

Imran Matin | Executive Director, BIGD, BRAC University

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