ABSTRACT
Software requirements are not simply collected or obtained. The process is
called ' elicit' and eliciting software requirements is challenging d ue to the
exjstence of multiple resources with multiple perspecti ves. Requirements
e licitation acquires appropriate techniques a nd skills in order to get the ri ght
requirements. In genera l, the set of requirements must describe the
stakeholders ' needs to ease their bus iness processes and must be feasible in
order to be reali zed w ithin time, cost and technology constraints. The
requ irements statement is the bas is for every project, defining what the
stakeholders need and a lso what the system must do in order to satisfy that
need. Further, defects in requirements are the most numerous in the software
lifecycle and also the most expens ive and time-consuming to correct.
Therefore, it is crucial to minimize defects in requirements to save later effort
to correct them . One promising approach to attain cost effective software
requirements is to introduce fo rmal negotiation. This research focuses on
providing a framework for empirical study to estimate the benefit of
negotiation. Benefits come in savings of rework when a defect has to be
detected and rem oved at a later stage of development or operation. The benefit
rrom savings depends on the severity of the defect and the impact it would
have had o n the development project; this may vary w ith the development
phase in which it would have surfaced. The frame work attempts to provide a
g uide line to empirically assess the effectiveness of requirements e lic itation
practice in order to reduce the number of defects and therefore estimates the
savings res ultin g from negotiation. The reduction of defects here is presented
in the terms of econom ic benefit o btained thro ugh negotiation.
(Keywords: software requirements negotiation, cost-benefit analysis, empirical investigation)
Key Researchers: Dr. Sabrina Ahmad
Email: sabrinaahmad@utem.edu.m v
Telno: 06-331 6637
Noor Azilah Muda @ Draman Email : azilah@utem.edu.my
Telno:06-3316638
Dr. Azah Kamilah Muda @ Draman Email : azah@utem.edu.my
Tel no : 06-33 1 6597
Zahriah Othman Email: zahriah@utem.edu.my
Tel no:06-3316692
