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64

Lampiran 1. Kuesioner Penelitian

KUISIONER PENELITIAN

Kuisioner ini digunakan sebagai bahan untuk penyusunan skripsi dengan

judul : “Analisis Proses Pengambilan Keputusan Produk Kredit Cepat Aman

Pegadaian Nasabah Perum Pegadaian Juanda Bogor)” oleh Putri Handayani

(H24070111), Mahasiswi Departemen Manajemen, Fakultas Ekonomi dan

Manajemen, Institut Pertanian Bogor. Informasi yang diterima dari kuisioner ini

bersifat rahasia dan hanya digunakan untuk kepentingan akademis. Terima kasih

atas bantuan dan kerjasamanya.

SCREENING

Apakah Anda pernah memiliki produk Kredit Cepat Aman Pegadaian ?

a. Ya

b. Tidak

Jika Anda menjawab Ya, maka silahkan melanjutkan untuk mengisi kuesioner ini.

1. IDENTITAS RESPONDEN

No Responden

:

Nama

:

Jenis Kelamin

: a. Laki-laki

b. Perempuan

Usia

: a. 17-23 Tahun

c. 31-40 Tahun

b. 24-30 Tahun

d. > 40 Tahun

Status Pernikahan

: a. Menikah

b. Belum menikah

Tempat Tinggal

:

Pendidikan Terakhir : a. SD/SMP

d. S1

b. SMA/SMK

e. S2

c. Diploma

f. S3

Pekerjaan

: a. Pelajar/Mahasiswa

e. Ibu Rumah Tangga

b. Pegawai Swasta

f. Lainnya………

c. Pegawai Negeri

d. Wiraswasta/ Pedagang

Pendapatan/bulan

:

a. < Rp 500.0000

e. Rp 3.500.000-Rp 4.500.000

b. Rp 500.000-1.500.000

f. Rp 4.500.000-Rp. 5.500.000

c. Rp 1.500.000-Rp 2.500.000

g. > Rp 5.500.000

d. Rp. 2.500.000-Rp 3.500.000

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65

Lanjutan Lampiran 1.

II. PROSES PENGAMBILAN KEPUTUSAN

Petunjuk : Berilah tanda silang (X) pada jawaban yang Anda pilih

Pengenalan Kebutuhan

1. Apa tujuan Anda menggunakan Kredit Cepat Aman Pegadaian ?

a. Kebutuhan sehari- hari

b. Kebutuhan mendesak

c. Mendapatkan tambahan modal usaha

d. Memulai usaha baru

e. Lainnya, sebutkan………..

2. Berapa besar pinjaman yang anda butuhkan ?

a. Rp 20.000- Rp 150.000

e. Rp 50.100.000- Rp 200.000.00

b. Rp 151.000- Rp 1.000.000

c. Rp 1.010.000- Rp 20.000.000

d. Rp 20.010.000- Rp 50.000.000

Pencarian Informasi

1. Dari mana Anda mengetahui produk-produk Pegadaian?

a. Media elektron

d. Teman/kenalan

b. Media massa

e. Informasi dari Pihak Pegadaian

c. Anggota keluarga

f. Lainnya ………

Evaluasi Alternatif

1. Alasan Anda memilih Kredit Cepat Aman Pegadaian ?

a. Keamanan

d. Lokasi

b. Bunga yang diperoleh

e. Kemudahan Transaksi

c. Fasilitas

f. Lainnya………

Keputusan Pembelian

1. Ketika Anda dihadapkan pada berbagai pilihan produk, apakah Kredit Cepat

Aman Pegadaian akan menjadi prioritas Anda?

a. Ya

b. Tidak

2. Bagaimana cara Anda memutuskan untuk memilih Kredit Cepat Aman

Pegadaian ?

a. Terencana dengan mencari informasi terlebih dahulu

b. Langsung memutuskan memilih Kredit Cepat Aman Pegadaian dijalan/

melewati Pegadaian

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66

Lanjutan Lampiran 1.

3. Siapakah yang mempengaruhi Anda untuk menggunakan Kredit Cepat Aman

Pegadaian ?

a. Diri sendiri

d. Media iklan/promosi

b. Teman

e. Lainnya, sebutkan………

c. Keluarga

4. Seberapa sering Anda berkunjung (bertransaksi) di Perum Pegadaian?

a. 1- 4 bulan sekali

c. 6 bulan s/d 1 tahun sekali

b. 4- 6 bulan sekali

d. Lebih dari 1tahun sekali

5. Barang jaminan apa yang sering Anda gadaikan di Perum Pegadaian?

a. Emas

b. Elektronik (Tv, Hp dll)

c. Barang Lainnya, sebutkan………….

Evaluasi Pasca Pembelian

1. Apakah Anda benar-benar menyukai Kredit Cepat Aman Pegadaian?

a. Sangat Suka

c. Biasa Saja

e. Sangat Tidak Suka

b. Suka

d. Tidak Suka

2. Apakah Anda merasa puas setelah berkunjung (bertransaksi) di Perum

Pegadaian ?

a. Sangat puas

d. Tidak puas

b. Puas

e. Sangat tidak puas

c. Biasa saja

3. Setelah Anda bertransaksi Kredit Cepat Aman Pegadaian, apakah Anda

menyarankan untuk menggunakan Kredit Cepat Aman pegadaian kepada

orang lain ?

a. Ya

b. Tidak

(5)

67

Lanjutan Lampiran 1.

III. ATRIBUT-ATRIBUT YANG DIPENTINGKAN OLEH NASABAH

Pertanyaa

: Seberapa penting atribut-atribut dalam Kredit Cepat Aman

Pegadaian

Petunjuk

: Mohon diisi dengan memberi tanda ceklist (√) pada kolom yang

telah disediakan sesuai dengan pendapat Anda

No

Atribut

Tingkat Kepentingan

Sangat

Penting

Penting

Cukup

Penting

Kurang

Penting

Tidak

Penting

1

Lokasi yang strategis

2

Keamanan bertransaksi

3

Besarnya bunga yang

dibebankan sesuai dengan

kemudahan

4

Fasilitas yang diperoleh

5

Taksiran barang jaminan

tepat

6

Kemudahan layanan

melalui telepon

7

Batas waktu pelunasan

(4bulan)

8

Perum Pegadaian dapat

ditemui di banyak tempat

9

Pegawai dapat

memberikan informasi

secara tepat dan jelas

10

Pegawai cepat tanggap

(pegawai sigap dan segera

untuk melayani)

11

Keramahan pelayanan

(pelayanan yang baik,

pegawai yang bersikap

hangat, ramah dan

bersahabat)

12

Penanganan keluhan

pelanggan cepat

13

Kelengkapan transaksi di

Perum Pegadaian sudah

baik

14

Penampilan karyawan rapih

dan baik

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68

Lanjutan Lampiran 1.

No

Atribut

Tingkat Kepentingan

Sangat

Penting

Penting

Cukup

Penting

Kurang

Penting

Tidak

Penting

15

Lingkungan Perum

Pegadaian yang

rapih,nyaman dan bersih

16

Laporan dan informasi

cepat diterima (waktu

lelang, jatuh tempo, dsb)

17

Prosedur (cara dan

persyaratan) menggadai

mudah dipenuhi

18

Jarak dari tempat duduk ke

lokasi transaksi tidak

terlalu jauh

19

Kualitas dan pemeliharaan

berbagai fasilitas dan

sarana

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69

Lampiran 2. Hasil Uji Validitas

Correlations VAR 0000 1 VAR 0000 2 VAR 0000 3 VAR 0000 4 VAR 0000 5 VAR 0000 6 VAR 0000 7 VAR 0000 8 VAR 0000 9 VAR0 00 10 VAR 000 11 VAR 000 12 VAR 000 13 VAR 000 14 VAR 000 15 VAR 000 16 VAR0 00 17 VAR 000 18 VAR 000 19 VAR 000 20

VAR00001 Pearson Correlation 1 .189 .029 .119 -.026 .131 .083 .293 .094 .379* .345 .398* .165 .297 .297 .160 .090 .295 .296 .455*

Sig. (2-tailed) .317 .879 .531 .889 .491 .662 .116 .621 .039 .062 .029 .384 .111 .111 .399 .636 .114 .112 .012

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

VAR00002 Pearson Correlation .189 1 .118 .247 .269 -.109 -.223 .243 .294 .331 .100 .542** .034 .460* .460* .000 .229 .330 .312 .450*

Sig. (2-tailed) .317 .534 .188 .150 .566 .237 .195 .114 .074 .598 .002 .858 .011 .011 1.000 .223 .075 .094 .013

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

VAR00003 Pearson Correlation .029 .118 1 .152 -.069 .134 .274 .304 .368* .254 .154 .160 -.105 -.051 .253 .390* .352 .156 -.080 .404*

Sig. (2-tailed) .879 .534 .422 .717 .480 .143 .103 .046 .175 .417 .397 .580 .791 .178 .033 .056 .410 .675 .027

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

VAR00004 Pearson Correlation .119 .247 .152 1 -.075 .184 .169 .055 .464** .390* .419* .287 .393* .046 .237 .300 .059 -.036 .327 .498**

Sig. (2-tailed) .531 .188 .422 .693 .331 .372 .774 .010 .033 .021 .124 .031 .807 .208 .107 .757 .850 .078 .005

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

VAR00005 Pearson Correlation -.026 .269 -.069 -.075 1 .321 .073 .312 -.017 .214 .039 .302 .375* .507** .200 .111 .285 -.154 .170 .389*

Sig. (2-tailed) .889 .150 .717 .693 .084 .702 .093 .928 .255 .838 .105 .041 .004 .290 .561 .127 .416 .370 .034

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70

VAR00006 Pearson Correlation .131 -.109 .134 .184 .321 1 .444* .400* -.054 -.031 -.028 .267 .370* .108 .108 .311 .078 .089 .418* .492**

Sig. (2-tailed) .491 .566 .480 .331 .084 .014 .029 .776 .870 .882 .153 .044 .570 .570 .095 .682 .639 .022 .006

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

VAR00007 Pearson Correlation .083 -.223 .274 .169 .073 .444* 1 .468** .196 .255 .290 .299 .352 -.088 .084 .423* -.027 -.109 -.132 .452*

Sig. (2-tailed) .662 .237 .143 .372 .702 .014 .009 .299 .174 .120 .108 .056 .646 .660 .020 .889 .567 .486 .012

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

VAR00008 Pearson Correlation .293 .243 .304 .055 .312 .400* .468** 1 .093 .436* .317 .409* .157 .504** .426* .257 .326 .333 .230 .695**

Sig. (2-tailed) .116 .195 .103 .774 .093 .029 .009 .625 .016 .088 .025 .408 .005 .019 .171 .079 .072 .222 .000

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

VAR00009 Pearson Correlation .094 .294 .368* .464** -.017 -.054 .196 .093 1 .527** .479** .471** -.046 -.069 .025 .233 .351 -.019 -.238 .404*

Sig. (2-tailed) .621 .114 .046 .010 .928 .776 .299 .625 .003 .007 .009 .810 .716 .895 .215 .057 .919 .204 .027

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

VAR00010 Pearson Correlation .379* .331 .254 .390* .214 -.031 .255 .436* .527** 1 .909** .538** .343 .471** .471** .097 .000 .218 .050 .682**

Sig. (2-tailed) .039 .074 .175 .033 .255 .870 .174 .016 .003 .000 .002 .064 .009 .009 .610 1.000 .246 .795 .000

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

VAR00011 Pearson Correlation .345 .100 .154 .419* .039 -.028 .290 .317 .479** .909** 1 .489** .401* .342 .428* .176 -.099 .132 -.045 .586**

Sig. (2-tailed) .062 .598 .417 .021 .838 .882 .120 .088 .007 .000 .006 .028 .064 .018 .352 .601 .486 .813 .001

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

VAR00012 Pearson Correlation .398* .542** .160 .287 .302 .267 .299 .409* .471** .538** .489** 1 .397* .378* .592** .308 .174 .287 .079 .740**

Sig. (2-tailed) .029 .002 .397 .124 .105 .153 .108 .025 .009 .002 .006 .030 .039 .001 .097 .358 .125 .679 .000

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71

VAR00013 Pearson Correlation .165 .034 -.105 .393* .375* .370* .352 .157 -.046 .343 .401* .397* 1 .415* .327 .054 -.224 -.117 .175 .478**

Sig. (2-tailed) .384 .858 .580 .031 .041 .044 .056 .408 .810 .064 .028 .030 .023 .078 .776 .234 .537 .354 .007

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

VAR00014 Pearson Correlation .297 .460* -.051 .046 .507** .108 -.088 .504** -.069 .471** .342 .378* .415* 1 .494** -.017 .137 .334 .373* .556**

Sig. (2-tailed) .111 .011 .791 .807 .004 .570 .646 .005 .716 .009 .064 .039 .023 .005 .928 .470 .071 .043 .001

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

VAR00015 Pearson Correlation .297 .460* .253 .237 .200 .108 .084 .426* .025 .471** .428* .592** .327 .494** 1 .330 .235 .465** .195 .666**

Sig. (2-tailed) .111 .011 .178 .208 .290 .570 .660 .019 .895 .009 .018 .001 .078 .005 .075 .212 .010 .301 .000

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

VAR00016 Pearson Correlation .160 .000 .390* .300 .111 .311 .423* .257 .233 .097 .176 .308 .054 -.017 .330 1 .564** .080 .256 .534**

Sig. (2-tailed) .399 1.00 0

.033 .107 .561 .095 .020 .171 .215 .610 .352 .097 .776 .928 .075 .001 .673 .172 .002

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

VAR00017 Pearson Correlation .090 .229 .352 .059 .285 .078 -.027 .326 .351 .000 -.099 .174 -.224 .137 .235 .564** 1 .121 .144 .370*

Sig. (2-tailed) .636 .223 .056 .757 .127 .682 .889 .079 .057 1.000 .601 .358 .234 .470 .212 .001 .524 .447 .044

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

VAR00018 Pearson Correlation .295 .330 .156 -.036 -.154 .089 -.109 .333 -.019 .218 .132 .287 -.117 .334 .465** .080 .121 1 .329 .383*

Sig. (2-tailed) .114 .075 .410 .850 .416 .639 .567 .072 .919 .246 .486 .125 .537 .071 .010 .673 .524 .076 .036

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

VAR00019 Pearson Correlation .296 .312 -.080 .327 .170 .418* -.132 .230 -.238 .050 -.045 .079 .175 .373* .195 .256 .144 .329 1 .407*

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72

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

VAR00020 Pearson Correlation .455* .450* .404* .498** .389* .492** .452* .695** .404* .682** .586** .740** .478** .556** .666** .534** .370* .383* .407* 1

Sig. (2-tailed) .012 .013 .027 .005 .034 .006 .012 .000 .027 .000 .001 .000 .007 .001 .000 .002 .044 .036 .026

N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30

*. Correlation is significant at the 0.05 level (2-tailed).

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73

Lampiran 3. Hasil Uji Reliabilitas

Case Processing Summary

N % Cases Valid 30 100.0

Excludeda 0 .0 Total 30 100.0 a. Listwise deletion based on all variables in the procedure.

Reliability Statistics

Cronbach's

Alpha N of Items .827 19

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74

Lampiran 4. KMO

KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .792 Bartlett's Test of Sphericity Approx. Chi-Square 677.190 df 171 Sig. .000

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75

Lampiran 5. Anti Image Matrices

Anti-image Matrices VAR 0000 1 VAR 0000 2 VAR 0000 3 VAR 0000 4 VAR 0000 5 VAR 0000 6 VAR 0000 7 VAR 0000 8 VAR 0000 9 VAR 000 10 VAR 000 11 VAR 000 12 VAR 000 13 VAR 000 14 VAR 000 15 VAR 000 16 VAR 000 17 VAR 000 18 VAR 000 19 Anti-image Covariance VAR00001 .624 -.146 .078 -.061 -.105 .022 -.026 -.195 .049 -.079 -.003 .029 -.072 .060 .013 .000 .063 -.050 .001

VAR00002 -.146 .686 -.122 .033 -.061 .052 .000 -.033 -.061 -.038 .045 -.092 .040 -.070 -.081 .019 -.002 .098 -.035 VAR00003 .078 -.122 .706 -.159 -.001 -.099 -.068 -.083 .016 .031 -.038 .008 .008 .034 -.010 -.085 -.039 -.034 .125 VAR00004 -.061 .033 -.159 .554 -.187 .040 .010 -.038 -.003 .022 -.031 -.030 -.125 .079 -.018 .044 .052 -.085 -.045 VAR00005 -.105 -.061 -.001 -.187 .536 -.109 .042 .049 -.107 .101 -.033 .065 .013 -.095 .023 -.028 -.224 .046 .023 VAR00006 .022 .052 -.099 .040 -.109 .746 -.014 -.126 .103 -.004 .025 -.157 -.016 -.022 .009 .000 .014 -.058 .003 VAR00007 -.026 .000 -.068 .010 .042 -.014 .678 -.055 -.010 .001 -.093 .000 -.023 -.023 .176 -.108 -.018 -.179 .124 VAR00008 -.195 -.033 -.083 -.038 .049 -.126 -.055 .594 -.085 -.028 .077 -.035 .012 -.072 .038 .023 -.040 -.054 -.022 VAR00009 .049 -.061 .016 -.003 -.107 .103 -.010 -.085 .530 -.093 -.026 -.131 -.038 .128 .049 -.022 -.028 -.044 -.077 VAR00010 -.079 -.038 .031 .022 .101 -.004 .001 -.028 -.093 .340 -.190 .060 -.020 -.025 -.082 -.014 -.109 .018 .031 VAR00011 -.003 .045 -.038 -.031 -.033 .025 -.093 .077 -.026 -.190 .338 -.117 -.007 -.068 -.026 -.034 .059 .027 .037 VAR00012 .029 -.092 .008 -.030 .065 -.157 .000 -.035 -.131 .060 -.117 .481 -.102 -.009 -.056 -.026 -.026 .005 .013 VAR00013 -.072 .040 .008 -.125 .013 -.016 -.023 .012 -.038 -.020 -.007 -.102 .512 -.208 .054 .018 .012 .004 -.054 VAR00014 .060 -.070 .034 .079 -.095 -.022 -.023 -.072 .128 -.025 -.068 -.009 -.208 .503 -.052 -.028 .089 -.006 -.093 VAR00015 .013 -.081 -.010 -.018 .023 .009 .176 .038 .049 -.082 -.026 -.056 .054 -.052 .426 -.135 .001 -.182 -.023

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76

VAR00016 .000 .019 -.085 .044 -.028 .000 -.108 .023 -.022 -.014 -.034 -.026 .018 -.028 -.135 .492 -.131 .111 -.160 VAR00017 .063 -.002 -.039 .052 -.224 .014 -.018 -.040 -.028 -.109 .059 -.026 .012 .089 .001 -.131 .549 -.071 -.012 VAR00018 -.050 .098 -.034 -.085 .046 -.058 -.179 -.054 -.044 .018 .027 .005 .004 -.006 -.182 .111 -.071 .457 -.166 VAR00019 .001 -.035 .125 -.045 .023 .003 .124 -.022 -.077 .031 .037 .013 -.054 -.093 -.023 -.160 -.012 -.166 .482 Anti-image Correlation VAR00001 .804a -.223 .117 -.105 -.182 .033 -.040 -.321 .085 -.172 -.006 .054 -.127 .106 .026 -.002 .108 -.094 .003 VAR00002 -.223 .832a -.175 .053 -.100 .072 .000 -.052 -.101 -.079 .092 -.160 .067 -.119 -.150 .033 -.003 .176 -.061 VAR00003 .117 -.175 .757a -.254 -.002 -.136 -.099 -.128 .027 .063 -.077 .013 .013 .058 -.018 -.144 -.062 -.060 .214 VAR00004 -.105 .053 -.254 .807a -.343 .061 .016 -.066 -.005 .051 -.071 -.058 -.235 .150 -.036 .085 .094 -.168 -.086 VAR00005 -.182 -.100 -.002 -.343 .678a -.172 .070 .087 -.201 .237 -.077 .129 .025 -.182 .049 -.054 -.413 .092 .046 VAR00006 .033 .072 -.136 .061 -.172 .773a -.019 -.189 .164 -.007 .050 -.262 -.026 -.036 .015 -.001 .022 -.099 .006 VAR00007 -.040 .000 -.099 .016 .070 -.019 .626a -.086 -.016 .002 -.194 .001 -.038 -.039 .327 -.186 -.029 -.321 .216 VAR00008 -.321 -.052 -.128 -.066 .087 -.189 -.086 .833a -.152 -.063 .172 -.065 .022 -.131 .076 .043 -.070 -.103 -.041 VAR00009 .085 -.101 .027 -.005 -.201 .164 -.016 -.152 .842a -.220 -.063 -.259 -.072 .248 .103 -.042 -.051 -.089 -.153 VAR00010 -.172 -.079 .063 .051 .237 -.007 .002 -.063 -.220 .778a -.560 .148 -.049 -.061 -.214 -.034 -.253 .047 .075 VAR00011 -.006 .092 -.077 -.071 -.077 .050 -.194 .172 -.063 -.560 .788a -.290 -.017 -.166 -.069 -.083 .137 .068 .091 VAR00012 .054 -.160 .013 -.058 .129 -.262 .001 -.065 -.259 .148 -.290 .860a -.205 -.018 -.123 -.053 -.051 .010 .027 VAR00013 -.127 .067 .013 -.235 .025 -.026 -.038 .022 -.072 -.049 -.017 -.205 .847a -.411 .117 .036 .022 .008 -.109 VAR00014 .106 -.119 .058 .150 -.182 -.036 -.039 -.131 .248 -.061 -.166 -.018 -.411 .774a -.113 -.056 .169 -.013 -.189 VAR00015 .026 -.150 -.018 -.036 .049 .015 .327 .076 .103 -.214 -.069 -.123 .117 -.113 .793a -.295 .003 -.412 -.050 VAR00016 -.002 .033 -.144 .085 -.054 -.001 -.186 .043 -.042 -.034 -.083 -.053 .036 -.056 -.295 .824a -.252 .235 -.328

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77

VAR00017 .108 -.003 -.062 .094 -.413 .022 -.029 -.070 -.051 -.253 .137 -.051 .022 .169 .003 -.252 .772a -.141 -.024 VAR00018 -.094 .176 -.060 -.168 .092 -.099 -.321 -.103 -.089 .047 .068 .010 .008 -.013 -.412 .235 -.141 .738a -.354 VAR00019 .003 -.061 .214 -.086 .046 .006 .216 -.041 -.153 .075 .091 .027 -.109 -.189 -.050 -.328 -.024 -.354 .787a a. Measures of Sampling Adequacy(MSA)

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78

Lampiran 6. Communalities

Communalities Initial Extraction VAR00001 1.000 .613 VAR00002 1.000 .510 VAR00003 1.000 .522 VAR00004 1.000 .524 VAR00005 1.000 .579 VAR00006 1.000 .470 VAR00007 1.000 .575 VAR00008 1.000 .512 VAR00009 1.000 .510 VAR00010 1.000 .737 VAR00011 1.000 .782 VAR00012 1.000 .543 VAR00013 1.000 .617 VAR00014 1.000 .619 VAR00015 1.000 .663 VAR00016 1.000 .629 VAR00017 1.000 .682 VAR00018 1.000 .624 VAR00019 1.000 .740 Extraction Method: Principal Component Analysis.

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79

Lampiran 7. Total Variance

Total Variance Explained

Component

Initial Eigenvalues

Extraction Sums of Squared Loadings

Rotation Sums of Squared Loadings Total % of Variance Cumulative % Total % of Variance Cumulative % Total % of Variance Cumulative % 1 5.864 30.862 30.862 5.864 30.862 30.862 3.091 16.267 16.267 2 1.725 9.078 39.939 1.725 9.078 39.939 2.423 12.752 29.018 3 1.413 7.439 47.378 1.413 7.439 47.378 2.325 12.239 41.257 4 1.355 7.133 54.511 1.355 7.133 54.511 1.808 9.517 50.775 5 1.094 5.760 60.271 1.094 5.760 60.271 1.804 9.496 60.271 6 1.021 5.373 65.644 7 .931 4.903 70.546 8 .824 4.339 74.885 9 .777 4.090 78.975 10 .690 3.632 82.607 11 .561 2.954 85.561 12 .512 2.697 88.258 13 .445 2.340 90.598 14 .414 2.181 92.779 15 .376 1.979 94.758 16 .328 1.728 96.487 17 .254 1.334 97.821 18 .227 1.197 99.018 19 .187 .982 100.000

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81

Lampiran 9. Component Matrix

Component Matrixa Component 1 2 3 4 5 VAR00001 .511 .279 .002 .146 -.502 VAR00002 .503 -.019 .057 -.138 -.484 VAR00003 .377 .393 .355 -.176 .262 VAR00004 .542 .466 -.091 .034 -.061 VAR00005 .468 .425 -.128 -.353 -.196 VAR00006 .373 .357 -.005 .240 .382 VAR00007 .327 .208 .564 .156 .287 VAR00008 .539 .424 -.021 .179 -.100 VAR00009 .631 -.028 .101 -.283 -.141 VAR00010 .656 -.443 .312 -.070 -.092 VAR00011 .647 -.409 .439 .065 .001 VAR00012 .695 -.113 .156 .135 .070 VAR00013 .619 .003 -.025 .468 -.119 VAR00014 .560 -.261 -.124 .469 -.041 VAR00015 .626 -.389 -.291 -.101 .157 VAR00016 .630 -.304 -.056 -.316 .193 VAR00017 .528 .094 -.057 -.611 .131 VAR00018 .587 .162 -.338 .114 .353 VAR00019 .564 -.138 -.628 .045 .079 Extraction Method: Principal Component Analysis.

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82

Lampiran 10. Rotated Component Matrix

Rotated Component Matrixa

Component 1 2 3 4 5 VAR00001 .175 .062 .759 .015 .045 VAR00002 .376 -.006 .544 .228 -.146 VAR00003 .105 -.082 .133 .339 .609 VAR00004 -.017 .254 .541 .212 .349 VAR00005 -.055 .104 .519 .530 .123 VAR00006 -.039 .335 .124 -.009 .584 VAR00007 .305 -.144 .041 -.027 .677 VAR00008 .051 .228 .566 .060 .366 VAR00009 .440 .113 .330 .433 .079 VAR00010 .826 .097 .123 .167 .032 VAR00011 .856 .061 .084 .044 .191 VAR00012 .556 .297 .236 .071 .292 VAR00013 .382 .393 .459 -.249 .210 VAR00014 .463 .503 .254 -.293 .049 VAR00015 .464 .605 -.002 .272 -.087 VAR00016 .510 .380 -.037 .470 .044 VAR00017 .187 .180 .105 .766 .130 VAR00018 .053 .671 .151 .170 .344 VAR00019 .119 .798 .195 .176 -.138 Extraction Method: Principal Component Analysis.

Rotation Method: Varimax with Kaiser Normalization. a. Rotation converged in 9 iterations.

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83

Lampiran 11. Component Transformation Matrix

Component Transformation Matrix

Component

1

2

3

4

5

1

.590

.486

.473

.315

.304

2

-.646

-.136

.493

.153

.546

3

.474

-.741

-.071

-.084

.463

4

.040

.251

.168

-.927

.218

5

-.093

.364

-.707

.105

.590

Extraction Method: Principal Component Analysis.

Rotation Method: Varimax with Kaiser Normalization.

(22)

84

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