K
PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI
T C A R T S B A
E H
T INFLUENCEOFSERVICEQUALITY S N O I T N E T N I L A R O I V A H E B R E M U S N O C O T
A T R A K A Y G O Y E K A H S D N A K A E T S G N E O R A W N I Y D U T S
l a r a m A a i n o s li W a d y N
y ti s r e v i n U a m r a h D a t a n a S
a tr a k a y g o Y
12 5 0
o t s m i a y d u t s s i h
T determinet her esponseo fconsumersaboutt heservicequaltiy n
i Waroeng Steak and Shake Yogyakatra ,consumer behavioral intenitons da n f
o t c e f f e e h t e z y l a n
a service qualtiy on consumer behavioral intenitons ni g
n e o r a
W Steak and Shake Yogyakatra. Thi sstudy is a survey research . nI thi s e
h t , y d u t
s subject so fthe study were consumers fo Waroeng Steak and Shake a
tr a k a y g o
Y . hW liet heobjec tofthestudywast heconsume rPercepitont oservice y
ti l a u
q da n consumerbehavioralintenitonsrelated t o Waroeng Steak and Shake a
tr a k a y g o
Y . Theanalysist echniqueusedi sdescirpitveanalysis da n simple ilnea r n
o i s s e r g e
r .The resutl softhi sstudy i ndicatet hat ( )1 Servicequaltiy i n Waroeng d
n a k a e t
S Shake Yogyakatra w as assessed good by consumers . ( )2 Consumer l
a r o i v a h e
b inteniton ni Waroeng Steak and ShakeYogyakatra sw a assessed good s
r e m u s n o c y
b .(3 )Therewasaposiitveands igni ifca ntin lfuence fo servicequaltiy n
o consumerbehavioralinten itons ni WaroengSteakandShakeYogyakatra.
r e m u s n o c , y ti l a u q e c i v r e s : s d r o w y e
K behavioralinten iton .s
