ePEROLEHAN ACCESS MEDIUM INSTALLATION GUIDE (Internet Explorer (IE) 11 Recommended)
IMPORTANT !!!
1. Please take note that this guideline is applicable for all Windows Operating System (WindowsXP and above). 2. For Windows 10, the current default browser is Edge. But Internet Explorer 11 is still includedin Windows 10. To
run the Internet Explorer, please search for it by clicking on the Start Button, then start typing "Internet". Internet Explorer should show up as a search result. Once you have found and use it, recommended to pin it to the Taskbar, or the Start Menu, so it can be found it again quickly. The installation setting/configuration stills same as below.
1. Install the respective eP Access Medium.
eP Access Medium
Details
Smartcard (PTJ/Supplier)
Figure 1.0: eP Smartcard Utilities in eP Portal
ePXS Download from eP Access Medium Utilities > 3. ePXS
(Note: Only for Supplier New ePXS, the installer also stored inside the ePXS so they can install the New ePXS using the installer that store inside the New ePXS)
2. PTJ ePXS
3. Supplier New ePXS
2. Once eP Access Medium installation is completed, user required to do A. Compatibility View Settings
B. Internet Options/Security
3.After complete with the configuration, please verify the eperolehan logo is Checki g… or “ a tca d is
ead or . Please proceed login into eP System by go to Log Masuk “iste ePeroleha .
A. COMPATIBILITY VIEW SETTINGS
B. INTERNET OPTIONS / SECURITY
1) Next go to Tools, Internet Options and Click Security.
3) Below link will automatically add in this section if already installed eP Access Medium. Make sure all We site tab includes;
http://www.eperolehan.com.my
https://www.eperolehan.com.my
5) Go to Custo Le el utto a d sear h for ActiveX controls and plug-in . Ki dly ad ise to ENABLE all ActiveX setting. Once done, click OK and Yes button.
6) Advise user to refresh their browser.
If there any ActiveX or DLL popup, make sure to click Install [ActiveX control] and Allow [e.g this webpage want to run the following add on].
Or any popup EG.ocx, make sure to click he e to Run Add-On [e.g this webpage want to run the following add on EG.o fro o er e dot o sd hd ………].
Click Ru Add-O
8) If enter the Pin Number a d appear error Invalid certificate. Please contact CDC Smart Card Unit. [CVP/2.0 402 I valid Certifi ate .
- eP Access Medium was expired. Please renew it at any eP Counter (ePC) nearby.
9) If enter the Pin Number and appear Error i reati g sig ature or Error i itialize the ard or Failed to retrieve the ertifi ate .
- Please check ePXS already install or not, unplug and plug in again, or try to change USB port. If still same error, uninstall ePXS driver, restart the PC and do the installation again.
10) If enter the Pin Number and appear Invalid certificate. Please contact CDC Smart Card Unit. [CVP/2.0 600 I valid Certifi ate
