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PT Bank Mandiri (Persero) Tbk

1H 2017

Results Presentation

(2)

Sha

re

Pri

ce

Performa

nce

and

In

form

ati

on

fr

o

:

IPO

D

e

c 31,

2016

BMRI

1,820.18%

10.15%

JCI

1,011.08%

10.06%

-100

%

100

%

300

%

500

%

700

%

900

%

1100

%

1300

%

1500

%

1700

%

1900

%

Jun-03 Dec-03 Jun-04 Dec-04 Jun-05 Dec-05 Jun-06 Dec-06 Jun-07 Dec-07 Jun-08 Dec-08 Jun-09 Dec-09 Jun-10 Dec-10 Jun-11 Dec-11 Jun-12 Dec-12 Jun-13 Dec-13 Jun-14 Dec-14 Jun-15 Dec-15 Jun-16 Dec-16 Jun-17

BMRI

(3)

2

Table of Contents

Results Overview Page #

Corporate Strategy 3 –4

I do esia s E o o i Co ditio 5

Key Indicators + Financial Highlights 6 –7

SBU Performance Highlights 8

Ba k s Pe fo a e 9 –11

Loan Performance 12 –13

ROE, Forex Loan & NIM 14 –16

Fee-Based & CIR 17 –18

Wholesale Business 19 –21

Retail Business 22 –28

Non-Performing Loan & Restructured Loan 29 –32

Subsidiaries 33 –34

Corporate Guidance 35

Additional Information

(4)

Corporate Plan – Ba k Ma di i s 2020 Initiatives

Accelerate in Growth

Segments

Integrate The Group

Deepen Client

Relationship

I do esia s Top Financial Institution:

Grow above the market, portfolio quality focused, employer of choicein Indonesia

Become the first choice in consumer banking, especially in the middle-income class

• Focus on micro fixed income earners and asset-backed consumer lending

Selectively grow SME segment and productive micro by focusing on asset quality

Drive su sidiaries perfor a e by increasing synergies within the Mandiri Group.

Increase distribution network productivity

Strengthen presence in ASEAN countries

Strengthen Ba k Ma di i s positio as the No. 1 Corporate Bank

Grow in-line with the market in the Commercial Bankingsegment

• Offeringsector specific solutionand integrated product packages.

Current Achievements (1H 2017)

Consumer Loans Rp91.3Tn (+20.0% YoY)

Micro Loans Rp54.3Tn (+17.9% YoY)

SME Loans Rp59.0Tn (-1.7% YoY)

Current Achievements (1H 2017)

Current Achievements (1H 2017)

Corporate Loans Rp241.4Tn (+19.0% YoY)

Wholesale Fee Income Rp4.2Tn (28.7% of

wholesale income)

Total income from subsidiaries Rp1,067Bn

(11.3% of EAT)

Average CASA per branch grew by 5.5%

Obtained Singapore Capital Market License

(5)

How We Plan To Get There

Focus on Core Business

Grow corporate lending above the market growth rate and

deepen relationships with existing clients

Increase fee based income & wholesale current accounts

Expanding into

Underpenerated Low-Risk

Segments

Accelerate consumer lending growth: mortgages, auto loan

and salary based loans

Push retail CASA growth through Bank@Work

Defend market share in SME

Strengthen The Foundation

Lower cost to income ratio through digitalization and

productivity enhancements

Reduce NPL ratio by improving the loan underwriting process

Increase utilization and sophistication of data analytics to

enhance insights and cross-selling.

(6)

5

Stable Macroeconomic Indicators

Source : CEIC, Bloomberg

Inflation and Reference Rate

Current account balance in 2Q17 was

quite stable

1Q17 GDP Growth : Sign of Improvement

4.75 2 3 4 5 6 7 8 9 10 Ju n -10 Ju n -11 Ju n -12 Ju n -13 Ju n -14 Ju n -15 Ju n -16 Ju n -17

Headline inflation (% YoY)

Core inflation (% YoY)

BI Rate

7 Days RR

4.37 6.50 3.13 (10) (5) -5 10 15 (15) (10) (5) -5 10 15 20 1 Q 11 2 Q 11 3 Q 11 4 Q 11 1 Q 12 2 Q 12 3 Q 12 4 Q 12 1 Q 13 2 Q 13 3 Q 13 4 Q 13 1 Q 14 2 Q 14 3 Q 14 4 Q 14 1 Q 15 2 Q 15 3 Q 15 4 Q 15 1 Q 16 2 Q 16 3 Q 16 4 Q 16 1 Q 17

Capital and Financial Account

Current Account (CA)

(7)
(8)

1H 2016

1H 2017

%

Loans

Rp 610.9Tn

Rp 682.0Tn

11.65%

Gross NPL Ratio

Net NPL Ratio

3.86%

1.53%

3.82%

1.44%

(1.05)%

(6.22)%

Low Cost Funds Ratio

[Low Cost Funds (Rp)]

63.6%

Rp 439.4Tn

64.4%

Rp 490.2Tn

1.38%

11.57%

NIM

6.23%

5.88%

(5.63)%

Efficiency Ratio

45.21%

43.23%

4.39%

PPOP

Rp 19,349Bn

Rp 21,811Bn

12.72%

Earnings After Tax

Rp 7,080Bn

Rp 9,463Bn

33.66%

7

Key Financial Highlights

(9)

Balanced Earnings Between Wholesale and Retail

612

1,293 246

592 964

574

1,276 248

578

1,346

Micro & Business Banking

Consumer Commercial Corporate Treasury & Markets

2Q '17 2Q '16

Net Interest Income Analysis 2Q 2017 (QTD)

(Rp Bn)

Fee Based Income 2Q 2017 (QTD)

(Rp Bn)

1

,049 979

1

,209 1

,049

2Q'17 2Q'16

993 913

521

374

2Q'17 2Q'16

1

,009 884

3

,211 3

,116

2Q'17 2Q'16

1

,618 1,726

1

,944 1,728

2Q'17 2Q'16 2,258

2,028

1,514 1,287

4,220 4,000

3,612 3,454

Treasury & Markets

Corporate Banking

Commercial Banking

Consumer Banking

Micro & Business

Banking

1

,100 1,022

252

102

2Q'17 2Q'16 1,352

(10)

Deposits by Product

Consolidated

(Rp Tn)

Loans by SBU + Subsidiaries

(Rp Tn)

97 .1 121 .9 151 .8 186 .9 214 .7 227 .7 207 .3 211 .0 218 .1 243 .7 224 .1 247 .9 247 .2 272 .0 259 .0 277 .9 9.7 11.6 12.0 15.3

20.7 24.723.3 25.4 29.4 28.0 24.7 25.7 27.0 30.3 28.5 26.5 53 .9 46 .2 67 .3 77 .9 73 .4 78 .9 83 .4 91 .7 90 .7 101 .2 95 .4 100 .2 101 .2 124 .4 117 .6 123 .2 18.822.2 25.3 36.1 51.1 49.1 58.1 75.8 77.6 70.9 62.4 65.6 61.8 62.7 60.5 62.7 108 .4 147 .8 148 .1 150 .7 176 .2 222 .3 226 .2 220 .5 212 .1 206 .3 224 .4 227 .8 229 .6 242 .1 238 .5 245 .6 15.1 12.5 17.8 16.1 20.1

33.7 30.530.5 26.6 26.2 24.2 24.2 23.6 31.1 26.9 25.0 0 20 40 60 80 100 120 140 160 180 200 220 240 260 280 300 320 340 360 380 400 420 440 460 480 500 520 540 560 580 600 620 640 660 680 700 720 740 760 780 800 4 Q' 09 4 Q' 10 4 Q' 11 4 Q' 12 4 Q' 13 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17

FX Time Rp Time

FX Demand Rp Demand

FX Savings Rp Savings

69 .8 93 .1 110 .9 130 .2 167 .9 175 .8 174 .5 180 .6 185 .0 198 .8 185 .2 205 .0 211 .4 230 .3 234 .7 242 .9 4.5 1.4 1.4 1.8

2.0 1.3 0.8 1.0 0.9 1.4

1.3

1.2 1.1

1.1 0.8 0.8

49 .1 63 .8 80 .7 102 .7 116 .9 142 .8 145 .1 148 .9 149 .4 160 .6 153 .7 158 .5 162 .6 165 .2 152 .7 157 .3 23.6 30.7 39.0 47.7 56.6

64.7 65.767.7 69.5 72.3

73.4

76.1 78.9

84.8 87.291.3

17.1 22.7

30.2 38.4

46.5

56.0 55.3 57.9 57.9 60.5 56.1 60.0 59.8 60.8 57.5 59.0 5.4 7.3 11.8 19.0 27.0

34.6 37.2 39.7 40.0 42.5 44.2 46.0 46.7 50.6 52.2 54.3 18.8 27.2 40.5 48.9 55.5 54.7 54.3 57.0 57.9 59.4 60.9 63.9

64.8 69.3 71.2 76.4 0 20 40 60 80 100 120 140 160 180 200 220 240 260 280 300 320 340 360 380 400 420 440 460 480 500 520 540 560 580 600 620 640 660 680 700 4 Q' 09 4 Q' 10 4 Q' 11 4 Q' 12 4 Q' 13 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17 Subsidiaries Micro

Small Cons

Comm Int'l

Corp + SAM

Maintaining Momentum for Growth

Y-o-Y  3.3% 7.8% (4.5%) 22.9% 12.1% Y-o-Y  (1.7%) (0.8%) 18.5% (34.1%) 2.9% 11.6% 682.0 Tn Total Total 691.4 Tn

760.9 Tn 10.1%

19.5%

9

610.9 Tn

(11)

Strong and Liquid Balance Sheet

Assets

1H 2017

1H 2016

Liabilities

1H 2017

1H 2016

Cash

33,494

23,550 Current Account

184,018

165,815

Current Acc w/ BI & Other Banks

75,636

59,773 Savings

306,207

273,584

Placement w/ BI & Other Banks

58,816

66,874 Time Deposits

270,636

251,959

Advances (Other)

32,624

27,718

Marketable Securities

59,504

49,380

Total Deposits

760,861

691,359

Government Bonds

98,343

99,093

Loans (Gross)

682,043

610,887 Securities Issued

15,112

3,353

Provisions of Loans

(34,962)

(26,576) Deposits from other banks

11,988

15,940

Net Loans

647,082

584,311 Subordinated Debt

195

3,712

Reverse Repo

310

607 Borrowings

35,910

34,019

Other Provisions

(1,791)

(2,324) Other Int. Bearing Liabilities

30,537

21,997

Deferred Tax Assets

5,115

4,060 Non Int. Bearing Liabilities

55,362

53,976

Other Assets

58,278

58,401 Equity incl. Minority Interest

157,444

147,089

(12)

11

Lower Credit Cost and Discipline Cost Management

Summary P&L (Rp Bn) 2Q17 1H17

2Q17 2Q16 Y-o-Y 1Q17 Q-o-Q 1H17 1H16 Y-o-Y

Interest Income 19,682 18,060 9.0% 19,443 1.2% 39,125 36,368 7.6%

Interest Expense 6,811 6,148 10.8% 6,627 2.8% 13,438 12,124 10.8%

Net Interest Income 12,871 11,912 8.0% 12,816 0.4% 25,687 24,244 6.0%

Net Premium Income 677 839 -19.3% 614 10.4% 1,291 1,544 -16.4%

Net Interest Income & Premium Income 13,548 12,751 6.2% 13,430 0.9% 26,977 25,788 4.6%

Other Non Interest Income

* Other Fees and Commissions 2,910 2,952 -1.4% 2,996 -2.8% 5,906 5,482 7.7%

* Foreign Exchange Gains - Net 688 600 14.8% 653 5.4% 1,341 1,016 32.0%

* Gain fr. sale & Incr. in Val & Sale of Bonds 456 206 121.6% 262 74.2% 718 409 75.6%

* Others 1,583 1,231 28.6% 1,345 17.6% 2,928 2,283 28.3%

Total Non Interest Income 5,637 4,988 13.0% 5,256 7.3% 10,894 9,191 18.5%

Total Operating Income 19,185 17,739 8.2% 18,686 2.7% 37,871 34,979 8.3%

Provisions, Net (3,929) (5,292) -25.8% (5,401) -27.3% (9,330) (9,888) -5.6%

Personnel Expenses (3,413) (3,488) -2.2% (3,498) -2.4% (6,910) (6,894) 0.2%

G&A Expenses (3,825) (3,640) 5.1% (3,401) 12.5% (7,226) (6,945) 4.0%

Other Expenses (958) (929) 3.0% (965) -0.8% (1,923) (1,791) 7.3%

Total Expense (8,195) (8,058) 1.7% (7,864) 4.2% (16,059) (15,630) 2.7%

Profit from Operations 7,061 4,390 60.9% 5,421 30.3% 12,482 9,461 31.9%

Non Operating Income (24) (3) 667.3% (24) -1.0% (47) (8) 498.4%

Net Income Before Tax 7,038 4,387 60.4% 5,397 30.4% 12,435 9,453 31.5%

(13)

12

LDR Increased to 89.4%, Bank Only Loan Growth of 10.7%

118 .6 125 .2 129 .3 131 .7 129 .9 151 .9 153 .5 169 .7 166 .7 166 .3 176 .8 177 .0 175 .1 181 .4 185 .8 200 .1 186 .4 206 .2 212 .4 231 .3 235 .4 243 .7 82

.9 90.1 93.6 103

.0 102 .3 104 .4 118 .2 117 .1 116 .5 123 .9 127 .9 142 .9 145 .2 149 .1 149 .5 160 .7 153 .7 158 .6 162 .6 165 .2 152 .7 157 .3 30 .9 33 .2 35 .1 38 .5 38 .5 42 .5 44.1 46

.5

46

.3 49.0 52

.0 56.1 55.3 57

.9 57 .9 60 .5 56 .1 60 .0 59 .8 60 .8 57

.5 59.0

13.1 15.116.8

19.0 20.7 23.9

24.927.0 28.2 31.0 32 .7 34 .5 37 .2 39 .7 40 .0 42 .5 44 .2 46 .0 46.7

50 .6 52 .2 54 .3 40 .7 43 .3 44.5 47

.7

49

.3 52 .4 55.2

56 .6 57 .4 60 .3 62 .4 64 .7 65

.7 67.7 69 .5 72

.3

73

.4 76 .1 78.9

84 .8 87 .2 91 .3 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17

Corporate Commercial Small Micro Consumer

Quarterly Loan Segment Details

(Bank Only)

Y-o-Y  20.0% 17.9% -1.7% -0.8% 18.2% 10.7% Total 15.1% 9.0% 9.7% 26.0% 40.2% Break down

As of June 2017; Non-consolidated numbers

327 .2 350 .4 365 .2 388 .8 391 .6 428 .7 450 .8 472 .4 470 .4 485 .8 506 .5 530 .0 532 .8 552 .8 560 .6 595 .5 574 .7 610 .9 625 .1 662 .0 656 .2 682 .0 80.7% 83.4% 84.4% 80.1% 83.5% 85.0% 87.3% 84.5% 88.0% 87.0% 85.3% 82.9% 84.4% 84.1% 87.7% 87.4% 88.1% 90.2% 86.5% 89.5% 89.4% 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17

Loans (Rp Tn) LDR (%)

4.1% 7.1% 4.2% 6.5% 0.7% 9.5% 5.1% 4.8% -0.4% 3.3% 4.2% 4.6%

0.5%3.7% 1.4% 6.2% 0.0% 6.3% 2.3% 5.9% -0.9% 3.9% 30.0% 26.6% 22.8% 23.7% 19.7%22.3% 23.4% 21.5% 20.1% 13.3% 12.4% 12.2% 13.3% 13.8% 10.7% 12.4% 7.9% 10.5%11.5% 11.2% 14.2% 11.6% 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17

QoQ Growth (%) YoY Growth (%)

(14)

13

Rp 208.53 Tn in Loans Disbursed in 2Q 2017

585.05

208.53

143.42

34.64 7.54

0.18

2.55

605.62

1Q'17 Disburs. Install. Payment Pay-off FX

Impact

Write-Offs

2Q '17

Loan Movement–

2Q 2017 Bank-Only

Rp Tn

Loan Disbursement by Segment –

2Q 2017 Bank-Only

Rp Tn

163.24

19.43

8.89 9.15

7.83

208.53

(15)

Post Asset Revaluation CAR 21.5%; ROE 12.2%

115

.9

112

.2

134

.0

172

.9

195

.8

242

.4

352

.5

400

.2

491

.3

514

.9

577

.3

643

.4

662

.7

27.4 28.4 28.3 27.2 30.5 35.7 53.3 62.0 73.9 85.7 107.4 137.4 142.8

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2Q

17

RWA (Rp Tn) Total Capital (Rp Tn) Rp Bn

Bank Only - Capital & RWA Movement

Profit After Tax & ROE

• CAR inclusive of Credit and Market Risk started in December 2004

• CAR inclusive of Credit, Market and Operational Risk started in January 2010

1.1Tn from GIAA Recovery

23.2% 24.6% 20.8%

15.7%15.4%

13.4% 15.3%

15.5%

14.9%

16.6%18.6% 21.4%

21.1%21.5%

CAR

519 1,168 1,549 1,744 519

2,003 1,027

1,390 4,303

4,925 2,681

3,817 4,079

1,099

97 305

1,113 1,221 1,526 2,031

2,543 3,744 3,991

4,660 4,786

3,263 5,384

967 1,017

1,528

1,408 610 2,352

1,040 1,345

4,509

4,869 4,658

4,933

-623 1,234

1,166 1,390

2,536 2,833

3,073 4,385

5,401 5,418

5,753

1,794

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Q4 PAT

Q3 PAT

Q2 PAT

Q1 PAT

2.5% 10.0%

15.8% 18.1%

22.1%

24.2% 22.0%

22.6% 22.2%

21.0% 18.3%

(16)

15

Q2 Bank-Only NIM of 5.6%

5 .33 % 5 .84 % 5 .44 % 5 .19 % 5 .54 % 5 .84 % 5 .67 % 5 .50 % 5 .34 % 5 .71 % 6 .08 % 5 .94 % 5 .90 % 5 .84 % 5 .92 % 5 .41 % 5 .79 % 5 .74 % 6 .74 % 6 .28 % 6 .00 % 7 .06 % 6 .03 % 5 .69 % 5 .58 % 4 Q '09 4 Q '10 4 Q '11 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 * 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 ** 1 Q' 16 2 Q' 16 3 Q' 16 ** 4 Q' 16 1 Q' 17 2 Q' 17 NIM 9.4 9.6 8.7 8.2 8.1 8.4

8.2 8.1 7.8

8.3 9.0 9.1 9.2 9.6 9.6

9.1 9.29.2 9.8

9.3 9.110.09.0

8.6 8.6

4.3 3.8

3.4

3.2

2.8 2.7 2.7 2.8 2.6 2.83.1 3.3

3.53.9 3.8 3.9 3.6 3.7 3.3

3.2 3.3

3.1 3.0 2.9 2.9

Yield on Assets (%) Cost of Funds (%)

6.4 7.2 5.3 4.9 5.1 4.4 4.5 4.5 6.6

4.2 4.3 4.4 6.4 4.6 4.6 13.3 3.8 4.3 4.2 1.5 0.7

0.6 0.7 0.7 0.8 0.7 0.7 0.9 1.1 0.8 0.7 0.7 1.0 1.0 1.2 1.3 1.31.1

0.0 2.0 4.0 6.0 8.0 10.0 12.0 14.0 4 Q '09 4 Q' 10 4 Q' 11 4 Q' 12 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17

12.6 12.5 12.5

11.311.8 11.8

12.0 12.4 12.2 12.1

12.2 12.2

12.1 11.9 11.3

11.3 11.3 10.8 10.6

6.7 6.5

4.1 4.0

5.3 5.4 5.9 5.7 6.0

6.4 6.4 6.7 6.9 7.0 6.6 6.7 6.8

6.6 6.9

4.7 4.2 3.9

3.0 3.7 3.9

4.1 4.6 4.4 4.5 4.3 4.3

3.8 3.7 3.6

3.5 3.4 3.3 3.2

0.0 2.0 4.0 6.0 8.0 10.0 12.0

Avg Loan Yield Avg Bond Yield Avg Deposit Cost

* Starting on 4Q2014, we back out the LPS premium from the interest expense

(17)

Greater Detail On Fee-Based Income

Non-Loan Related Fees & Commissions

2Q 2017

1Q 2017

2Q 2016

Y-o-Y

Q-o-Q

Δ%

Δ%

Administration Fees

975

857

968

0.7%

13.8%

Opening L/C, BG & Cap Market (custodian & trustee)

309

322

317

(2.5%)

(3.9%)

Subsidiaries

364

410

350

4.0%

(11.3%)

Transfer, Retail Transaction

617

612

584

5.7%

0.8%

Credit Cards

519

470

513

1.3%

10.4%

Mutual Fund, ORI & Bancassurance

104

107

100

3.8%

(2.8%)

Syndications

64

272

185

(65.6%)

(76.6%)

Payroll Package

18

18

21

(14.4%)

0.8%

Others

(59)

(72)

(86)

(30.9%)

(18.0%)

Total

2,910

2,996

2,952

(1.4%)

(2.8%)

Foreign Exchange Gains

688

653

600

14.8%

5.4%

Gains Fr Sale & Incr. in Value of Sec. & Gov. Bonds

456

262

206

121.6%

74.2%

Cash Recoveries

870

667

620

40.2%

30.5%

Other Income

713

679

611

16.8%

5.1%

Total Fee Based Income (As Reported)

5,637

5,256

4,988

13.0%

7.3%

(18)

17

2Q 17 Cost to Income Ratio of 43.8%

1

,524 1,510 1,883 2,107 1,614 2,004 ,071 2 2,565 2,034 2,322 2,375 3,167 2,309 2,693 2,958 3,488 2,574 3,173 3,322 ,730 3 3,305 3,640 3,497 3,517 3,401 3,825

1

,547 1,631

1 ,671 1 ,903 1 ,865 1

,939 1,869

2

,372

2

,042

2

,336 2,679

2 ,374 2 ,626 2 ,662 2 ,752 2 ,807 2 ,920 3 ,109 2 ,903 3 ,444 3 ,406 3

,488 3

,290 3,435 3

,498 3 ,413 1 Q' 11 2 Q' 11 3 Q' 11 4 Q' 11 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17

G&A Expenses Personnel Expenses

Breakdown of 2Q 2017 Operating Expenses

Quarterly Consolidated Operating Expenses & CIR

(Rp Bn) (Rp Bn)

32.4% 37.3% 39.0% 41.6% 44.0%43.2% 42.7% 51.3% 41.1% 43.1% 42.5% 48.4% 41.8% 43.2% 46.6% 44.4% 44.4% 45.2% 40.1% 42.7% 44.5% 46.0% 38.5% 41.3% 42.7% 43.8% CIR (%)

Q2 2017 Q1 2017 Q2 2016 Growth

QoQ YoY

Personnel Expenses

Base Salary 947 934 880 1.4% 7.6%

Other Allowances 1,605 1,618 1,673 (0.8%) (4.1%)

Post Empl. Benefits 119 83 105 42.6% 13.6%

Training 70 60 134 15.8% (48.1%)

Subsidiaries 672 802 696 (16.3%) (3.4%)

Total Personnel Expenses 3,413 3,498 3,488 (2.4%) (2.2%)

G&A Expenses

IT & telecoms 605 585 522 3.4% 15.8%

Occupancy Related 763 663 781 15.1% (2.3%)

Promo & Sponsor 231 235 273 (1.7%) (15.3%) Transport & Travel 188 152 203 23.9% (7.5%) Goods, Prof. Svcs. & Oth. 554 453 460 22.1% 20.4%

Employee Related 627 605 603 3.6% 3.9%

Subsidiaries 858 709 798 21.1% 7.5%

Total G&A Expenses 3,825 3,401 3,640 12.5% 5.1%

Other Expenses 958 965 929 (0.8%) 3.0%

(19)

38 .60 41 .87 44 .44 40 .35 41 .88 45 .47 45 .73 49 .62 48 .17 53 .29 59 .79 67 .75 62 .22 62 .95 72 .24 75 .38 73 .52 76 .90 78 .52 87 .79 83 .85 86 .55 77 .72 87 .85 89 .14 90 .77 82.9% 91.5% 89.0% 75.8% 76.0% 76.2% 75.4% 76.4% 68.0% 65.1% 64.3% 69.0% 72.0% 71.3% 74.2% 73.2% 66.8% 61.1% 61.0% 73.1% 80.3% 79.2% 72.6% 74.3% 80.8% 84.7% 50% 55% 60% 65% 70% 75% 80% 85% 90% 95% 100% M ar 11 Jun e 11 S e p 11 D e c 11 M ar 12 Jun 12 S e p 12 D e c 12 M ar 13 Jun 13 S e p 13 D e c 13 M ar 14 Jun e 14 S e p 14 D e c 14 M ar 15 Jun 15 S e p 15 D e c 15 M ar 16 Jun 16 S e p 16 D e c 16 M ar 17 Jun 17 20 30 40 50 60 70 80 90 100

Loan FX

LFR FX

Prudent Management of FX Balance Sheet

USD Bn

Rp Tn

Breakdown of FX lending (Bank-Only)

2

Q

17 (Total USD 6.81 Bn)

0.03 0.04 0.14 0.16 0.32 0.46 0.53 0.76 0.80 1.27 2.31

Oth

Constr

Utilities

Bus Serv

Trans

Agri

Trading

Soc Serv

Mining

Oil & Gas

Mfg

% (YoY)

23% 10% 5% 280% -27% -28% 3% 1% 327% -54% -95%

(20)

19

Top 10 Industries in Corporate Lending Expansion

2Q 17

2Q 16 (Total Rp37.52 Tn)

Rp Bn 2,014

2,276 2,396 3,163 3,272 4,585 4,808 5,590 5,613 7,881

Trad-Ret Plantations Roads & Bridge Mfg-NonM Mining-Metal Ore Bus Serv Mfg-Metal Mfg-F&B Mfg-Chem Electricity

%

53%

40%

23%

80%

35%

61%

98%

32%

7%

40%

Rp Bn

Top 10 Industries in Commercial Lending Contraction

2Q 17

2Q 16 (Total

Rp1.29 Tn)

-299 -355 -382 -566 -607 -714 -990 -1,573 -2,782 -2,977

Mfg-RawM Mfg-Text Health Constr Mining-Coal Gas Mfg-P&P Bus Serv 4 wheels-vehicles Trad-Distr

%

-15%

-68%

-16%

-20%

-90%

-13%

-10%

-35%

-5%

-3%

(21)
(22)

21

Strong Pickup in Cash Management

Forex

34 42 63 61 56 41 46 24 27

281,153 310,512

322,795399,500 379,730

348,436

433,929

219,172220,241

-50,000 100,000 150,000 200,000 250,000 300,000 350,000 400,000 450,000 500,000

-10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0

Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Dec 15 Dec 16 Jun 16 Jun 17

Value (USD Bn) # of Trx

Wholesale Remittance

70 94 121 135 146 126 90 37 45

435,866 448,219

599,909 651,241

739,046 730,011

399,585

103,971 119,026

-100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000

-20.0 40.0 60.0 80.0 100.0 120.0 140.0 160.0 180.0

Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Dec 15 Dec 16 Jun 16 Jun-17

Value (USD Mn) # of Trx

*) Excluding Mandiri Transaction System

Mandiri Cash Management*

549 818 1,519 2,231 3,120 3,778 4,549 2,048 2,747

2,503 7,668

13,676 24,543

44,184 61,599

82,075

38,746

52,772

-25,000 -5,000 15,000 35,000 55,000 75,000 95,000

-500.0 1,000.0 1,500.0 2,000.0 2,500.0 3,000.0 3,500.0 4,000.0 4,500.0 5,000.0

Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Dec 15 Dec 16 Jun 16 Jun 17

Value (Rp Tn) # of Trx (000)

Trade Transactions : Export, Import, Domestic

85 110 125 133 137 127 107 48 59

495,813 510,916

517,251 520,948 509,207

468,870

406,669

196,115

206,434

-100,000 200,000 300,000 400,000 500,000 600,000

-20.0 40.0 60.0 80.0 100.0 120.0 140.0 160.0

Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Dec 15 Dec 16 Jun 16 Jun 17

(23)

Retail Deposits Increased by 10.6% Year on Year

132 .7 140 .6 146 .1 165 .0 157 .5 166 .8 176 .3 190 .9 179 .0 180 .8 184 .7 202 .6 182 .5 186 .0 188 .0 209 .8 193 .0 214 .8 212 .1 233 .5 220 .5 237 .0 12.712.813.0

13.714.715.618.4 20.7 21.022.021.8 24.0 22.223.224.3 23.1 21.1 21.723.1 26.0 24.5 23.5 14.615.416.1 18.6 17.016.7 28.6 33.0 29.733.634.4 40.2 33.536.425.0 31.9 29.0 29.930.5 36.5 32.9 34.8 4.3 4.3 10.7 11.4 12.111.913.1 13.0

12.814.47.8 7.6 6.9 6.5 6.8 9.0 9.3 9.1 71.670.3 71.5

71.472.170.7 80.2 84.5 88.4100.1 108.3 120.0 119.2116.0 110.0 110.3 112.2 115.5116.9 120.0 119.5 121.8

5.0 5.0 5.1 5.0 4.7 4.6 6.4 7.0 6.3 7.0 7.2 9.5 9.0 7.8 7.7 7.4 6.9 6.8 7.0 10.7 11.7 10.9 0 20 40 60 80 100 120 140 160 180 200 220 240 260 280 300 320 340 360 380 400 420 440 460 480 500 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17

Rp Savings Deposits FX Savings Deposits Rp Demand Deposits

FX Demand Deposits Rp Time Deposits FX Time Deposits

Retail Deposit Analysis

Bank Only

2.2%

1.7%2.0% 2.0% 2.0% 2.0% 2.1% 1.9% 2.1% 2.1% 2.1% 2.0% 1.8% 1.9% 2.1%

2.3% 2.3%

2.1%

1.5% 1.5% 1.6% 1.5% 1.5% 1.4% 1.3% 1.2% 1.2% 1.2% 1.3%1.1% 1.1% 1.1% 1.1% 1.1% 6.3% 5.1% 6.6%7.0% 7.3% 8.3% 7.9% 7.8%

7.4% 7.5% 7.2%

6.9% 6.7% 6.6%

6.4% 6.2% 6.2%

0% 5% 10% 4 Q' 11 4 Q' 12 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17 Rp DD Rp Savings Rp TD

Average Quarterly Deposit Costs (%)

0.1%0.2% 0.3% 0.3% 0.3% 0.3% 0.3% 0.3% 0.3% 0.4%

0.2% 0.3%

0.6%0.7% 0.8%0.5% 0.7% 0.8%

0.6% 0.8%

1.2% 1.2%1.1%1.3% 1.8%

1.2%

0.8%

0.6% 0.5%

0.5% 0.6% 0.6%

0.7% 0.7% 0.0% 0.5% 1.0% 1.5% 2.0% 4 Q' 11 4 Q' 12 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17

FX DD FX TD

66.5% 69.6%

70.1% 72.5%

71.6%

73.0% 73.7% 71.9%

69.9% 68.8%

68.4%

66.2%67.7% 67.6% 69.8% 67.7% 69.1% 68.8% 70.0% 68.6% 69.6%

(24)

46,021 54,281 8,259

2Q2016 Growth 2Q2017

23

84 ,675 91 ,504 96 ,268 105 ,192 108 ,434 118 ,788 123 ,833 130 ,158 131 ,857 140 ,189 146 ,744 155 ,338 158 ,173 165 ,304 167 ,429 175 ,211 173 ,739 182 ,190 185 ,335 196 ,194 196 ,909 204 ,628 29.6% 29.8% 30.2% 30.9% 31.8% 31.3% 31.2% 31.8% 32.6% 32.7% 33.1% 33.3% 32.7% 33.8% 33.1% 33.7% 33.8% 20% 22% 24% 26% 28% 30% 32% 34% 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 160,000 170,000 180,000 190,000 200,000 210,000 220,000 230,000 1 Q 2012 2 Q 2012 3 Q 2012 4 Q 2012 1 Q 2013 2 Q 2013 3 Q 2013 4 Q 2013 1 Q 2014 2 Q 2014 3 Q 2014 4 Q 2014 1 Q 2015 2 Q 2015 3 Q 2015 4 Q 2015 1 Q 2016 2 Q 2016 3 Q 2016 4 Q 2016 1 Q 2017 2 Q 2017

Retail to Total Loans

Consumer and Micro Are Key Retail Growth Drivers

Retail to Total Loans

Micro Credit Business Banking Consumer

(Rp Bn) Business Banking

60,046 59,031

1,015

2Q2016 Growth 2Q2017

YoY -1.7% (Rp Bn) Micro Credit YoY 17.9% (Rp Bn) 76,123 91,317 15,194

2Q2016 Growth 2Q2017

YoY 20.0%

(25)

Strong M

icrof

inan

ce Growth

24

200 300 502 687 898 994 1,084 1,085 1,084

600 800 800 878 928 1,027 1,127 1,427 1,718 1,717 1,717

10 152 480 710 760 751 706 653 612 611 611

6

10

10

10

2008 2009 2010 2011 2012 2013 2014 2015 2016 1Q17 2Q17

Bra

n

ch

Unit

Ki

o

sk

C

a

sh

O

u

tl

e

t

Cus

tome

rs (

000

)

Ne

tw

or

k

# Of Ne

w

Cus

tome

rs

126,509 140,064 131,715 147,825 138,747 160,620 136,196 162,181 140,886 167,145 158,909 162,738 134,501 138,500 97,164 127,828 130,227 146,323 117,565 117,971 116,440 105,964

1Q '12 2Q '12 3Q '12 4Q '12 1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15 4Q '15 1Q '16 2Q '16 3Q '16 4Q1'6 1Q1'7 2Q'17

271

430

562

694

815

889

1

,009

1

,112

1

,208

1

,195

1

,221

(26)

25

…as

el

l as Cos

(27)

Transaction Capabilities Growth Driven By Mobile Banking

Transaction Volume

Quarterly Transaction Value (Rp Tn)

Quarterly Users (Mn)

96 122 148 154 170 179

191 193 208 210

242 245.0 237 253 238 248 271 294

2 4 4 5 7 8 11

18

28 36 39 53.0 55 69 68 84 85 93

7 14

18 23 27

29 33 33

34 47

33 36

37 35

40 37

35 0 20 40 60 80 100 120 140 160 180 200 220 240 260 280 300 320 4 Q '09 4 Q '10 1 Q '11 2 Q '11 3 Q '11 4 Q '11 1 Q '12 2 Q '12 3 Q '12 4 Q '12 1 Q '13 2 Q '13 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '14 1 Q '15 2 Q '15 3 Q '15 4 Q '15 1 Q '16 2 Q '16 3 Q '16 4 Q '16 1 Q '17 2 Q '17 ATM Mobile Banking Internet Banking 7.7 8.6 8.2 9.2 10.0 10.6 11.1 11.6 11.8

12.4 12.6 12.6

13.6 13.8 14.1

14.4 15.5

3.2 4.7 4.9

5.3 5.6 5.8 6.1

6.3 6.5 6.7 6.8

6.9 7.0 7.1 7.3 7.4 7.4

1.2

1.0 1.1 1.2 1.3 1.4

1.5 1.6 1.7

1.8 1.9 2.0 2.1 2.1 2.2

0 2 4 6 8 10 12 14 16 4 Q '09 4 Q '10 1 Q '11 2 Q '11 3 Q '11 4 Q '11 1 Q '12 2 Q '12 3 Q '12 4 Q '12 1 Q '13 2 Q '13 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '14 1 Q '15 2 Q '15 3 Q '15 4 Q '15 1 Q '16 2 Q '16 3 Q '16 4 Q '16 1 Q '17 2 Q '17 Debit Cards Mobile Banking Internet Banking

Quarterly Transaction Volume (Mn)

142 157

184 189

212 218 233 235

246 249 268

293 295 287 309 291 306 313 343 39 36 44

41 43 41 39 44 51

53 47 48

50 46

49 45

48 46 44

12 18

23 26 32 31 34 57 70 113 172 196 190 254 258

295 311 304 17 42 55 78 85 67

76 81

(28)

27

Retail Payment System Gaining Traction

Fee Income from e-channel Tx (Rp Bn)

126.2 200.3 258.2 315

.2

347

.6

414

.7

604

.3

711

.7

758

.2

166.6 196.5

285.7 318.6 382

.0 490 .3 663

.4 765

.2

790

.0

194.5 249.3

313.9 361.8

437.5 489.2

683.3 742.7

223.7 268.5

312.8 464.4

512.9 664.8

771.0 862.6

2009 2010 2011 2012 2013 2014 2015 2016 2017

Q4 Q3 Q2 Q1

3.2% YoY Growth

Numbers of EDC

23,690 27,611

33,732 47,127

92,903 180,532

230,352 270,352

286,861

236

,711

239

,312

239

,670

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 1Q

17

2

Q

17

Volume Mandiri Business

Saving Account (Rp Tn)

17.7 34.7

59.4 85.8

102.3 108.5

120.6

103.3 121.8

2010 2011 2012 2013 2014 2015 2016 2

Q'

16

2

Q'

17

(29)

Making Inroads into SME and Retail Payments

Fiesta Point Program

A program to get points based on savings average balance and # of transactions through e-channel or branch, so that customer has the opportunity to earn immediate prizes.

Mandiri Belanja Untung Program

Prizes for buyers who do the transactions in the merchant (as a participants), or using Mandiri EDC. For sellers, they have the opportunity to be included into the national lucky draw.

Belanja Hoki/ Dagang Hoki Program

Co-promotion with the ITC Group for the merchants and the buyers who transact in ITC using Mandiri Debit and also a reward program for the building management.

# MTB Transaction & Volume

201 ,106 212 ,844 261 ,935 265 ,423 272 ,212 290 ,019 306 ,831 349 ,868 299 ,417 322 ,587 308 ,832 348 ,059 267 ,195 334 ,912 322 ,377 382 ,104 340 ,288 331 ,271 9,235 10,601 11,385 12,616 12,773 14,068 14,508 16,052

15,996 17,444 17,101

18,373

20,186 20,187 18,974 20,357 20,329 19,355 -3,000 6,000 9,000 12,000 15,000 18,000 21,000 -50,000 100,000 150,000 200,000 250,000 300,000 350,000 400,000 450,000 1 Q '13 2 Q '13 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '14 1 Q '15 2 Q '15 3 Q '15 4 Q '15 1 Q '16 2 Q '16 3 Q '16 4 Q '16 1 Q '17 2 Q '17

# of Volume # of Transactions (000)

# MIB Transaction Value & Users

# SME Business w/ Mandiri Acc

543,972

643,334

789,300 845,073 851,069 853,539 848,132

2012 2013 2014 2015 2016 1Q17 2Q17

18 ,528 25 ,857 32 ,273 42 ,582 47 ,304 53 ,124 57 ,447 73 ,666 79 ,970 88 ,013 79 ,173 89 ,389 89 ,906 118 ,389 105 ,781 126 ,857 126 ,545 135 ,267 11 ,535 13 ,542 15

,312 15

,971 17 ,802 18 ,216 22

,570 24 ,676 26,441 28

,122

27

,591 29

,040 29 ,967 40 ,285 34

,251 37,059

39

,025 40,346

1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15 4Q '15 1Q '16 2Q '16 3Q '16 4Q '16 1Q '17 2Q '17

(30)
(31)

Non-Performing Loans by Segment

Movement by Customer Segment (Rp Bn)

Non-Performing Loan Movements (Rp Tn)

Bank-Only

* Excluding loans to other banks

Q2 2017 Total NPLs of Rp 22.98 Tn

23.14

2.27

4.87

1.27

2.55

1.06

22.98

1Q' 2017 UG to PL DG to NPL Payment Write-Offs Other 2Q' 2017

1,461

164

-652

2,629

891 60

1,033

939 30

620

262 66

422

461

-500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 5,000

UG to PL DG to NPL W/O

Corp Comm Small Micro Cons

NPLs

2Q

NPLs

(Rp tn)

(Rp tn)

(%)

Corporate

0.94

(1.36)

0.38%

Commercial

16.94

0.83

10.77%

Small

2.01

(0.03)

3.40%

Micro

1.33

0.24

2.46%

Consumer

1.76

0.15

1.92%

(32)

31

Total Loans originated since 2005

Net

Upgrades(%)

/

Downgrades(%)

#

2Q 2017 Details

Loan

Background

Q

Balance

(Rp Bn)

2Q

2015

3Q

2015

4Q

2015

1Q

2016

2Q

2016

3Q

2016

4Q

2016

1Q

2017

2Q

2017

DG to

NPL

%

UG to

PL

%

Corporate

238,462

0.11

0.38

0.24

0.13

0.24

-

0.32

0.14

0.43

0.07

0.50

Commercial

152,563

0.95

0.83

0.77

1.97

3.02

0.16

3.87

1.13

1.07

1.49

0.43

Small

56,749

1.17

1.24

0.54

1.31

1.50

1.36

0.63

1.20

1.65

1.75

0.10

Micro

54,261

1.37

1.50

1.08

1.37

1.45

1.35

0.84

0.94

1.09

1.14

0.06

Consumer

91,195

0.23

0.25

0.17

0.32

0.21

0.30

0.17

0.37

0.39

0.46

0.07

Total

593,230

0.60

0.68

0.31

0.94

1.28

0.35

1.36

0.49

0.42

0.75

0.34

2Q17 Net Downgrades of 0.42% On Loans Originated since

2005

(33)

Restructured Loans

17 .1 14 .3 13 .1 13 .6 13 .5 13 .5 14 .2 13 .9 14 .0 11 .7 11 .7 12 .0 12 .5 12 .7 11 .2 11 .5 10 .2 11 .8 14 .4 20 .9 26 .4 28 .9 28 .3 34 .1 39 .3 47 .2 47 .3 48 .8 0.0 10.0 20.0 30.0 40.0 50.0 60.0 4 Q '09 4 Q '10 1 Q '11 2 Q '11 3 Q '11 4 Q '11 1 Q '12 2 Q '12 3 Q '12 4 Q '12 1 Q '13 2 Q '13 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '14 1 Q '15 2 Q '15 3 Q '15 4 Q '15 1 Q '16 2 Q '16 3 Q '16 4 Q '16 1 Q '17 2 Q '17

Restructured Loans at Rp 48.8 Trillion

Downgrade to Non-Performing After being Restructured

14.9% 17.2% 16.2% 13.0% 12.8% 17.6% 13.5% 17.8% 26.2% 23.6% 33.0% 33.7% 31.1% 0.8% 0.2% 3.9% 0.2% 5.5% 5.7% 1.6% 3.4% 11.7% 2.3% 13.9% 4.4% 3.6% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 2 Q 14 3 Q 14 4 Q 14 1 Q 15 2 Q 15 3 Q 15 4 Q 15 1 Q 16 2 Q 16 3 Q 16 4 Q 16 1 Q 17 2 Q 17

(34)

33

Enhancing Synergies & Value from Subsidiaries

Total Assets Rp81.9Tn

Bond Trading Volume Rp51.9Tn

Total Assets Rp27.6Tn

Total Loans Rp7.5Tn

Total Disbursement Rp9.7Tn

Total Financing Rp58.0n

Equity & FI Underwriting Rp20.4n

Annual FYP Rp1.5Tn

Net Interest Margin 6.7%

Net Interest Margin 2.9%

Total Deposits Rp72.3Tn

Equity Trading Volume Rp74.3Tn

ROA 4.4%

ROA 2.1%

ROA 2.7%

ROE 5.8%

ROE 5.3%

ROE 61.7%

ROE 11.9%

ROE 15.4%

•Remains the leader in syariah financing

•Capital injection program over 3 years

•Cross-selling syariah products to Mandiri customers

•Expansion of business to fully utilize current capital base

•Cross-sell capital market services to broad range of Mandiri customers

•Refocus business toward higher fee income

•Providing end-to-end bank assurance business

•Continue to build cross-sell opportunities in various segments

•Bancassurance products to complete our suite of consumer offerings

•Enhancing operating model

•Improving risk

management systems and IT

•Improving productivity

• Pe et ate Ba k Ma di i s network and customer base to develop the

multifinance segment with a strong focus on new 4 wheel vehicles.

Investment Banking

(35)
(36)

35

Ba k Ma di i s 2017 Corporate Guidance

2017 Target

1H17 Realization

Gross Loan Growth (YoY)

11.0% - 13.0%

11.6%

Low Cost Deposits

Rp 537.0 Tn

Rp 490.2 Tn

Net Interest Margins

5.7% - 5.8%

5.88%

Efficiency Ratio

43.0%

43.2%

Gross NPLs

3.5% - 4.0%

3.82%

Cost of Credit

2.5% - 2.7%

2.78%

# of New ATMs

197

234

# of New EDCs

10,000

2,959

# of New Micro Network

34

(2)

(37)

36

(38)

37

Corporate Banking, Government & Institutions:

Generating Strong Asset Spread

Performance to Date: 1H2017 (Rp Bn)

Strategies for 2017

1. Focusing on Anchor Clients and

penetrating through using of

Transaction Banking

2. Account Plan implementation for top

76 Corporate Banking Customers.

3.

P o ide o e stop se i e solutio s fo

usto e s t a sa tio s a d eate

new business process to accelerate

the execution of Account Plan

including effective and responsive

Complaint Handling.

4. Strengthen business alliance with

Mandiri InHealth & Mandiri DPLK to

ease corporate customers to manage

their needs in health insurance &

pension fund / severance

2,159

2,370

1,199 360

(39)

38

InHealth

Opportunity to Increase Fee Income and

Contribute to the Insurance Portfolio

Leveraging our institutional, corporate, &

commercial customers

Providing solutions through our banking

products to InHealth healthcare provider

Cross-selling Mandiri products to InHealth

members

We have over 700 institutional, 300 corporate, and 1,700 commercial customers with the potential to become members of InHealth

• InHealth has 6,885 healthcare providers and recorded over Rp 631 Bn in claims year to date 2017

• Bank Mandiri will leverage the hospital network asI Health s partner to increase transactions through enhanced cash management products

• Bank Mandiri also will provide retail packaged products for all the doctors asI Health spartner

InHealth earned premium payments of Rp 821 Bn in 2017 year to date from clients. Going forward, Bank Mandiri will encourage the use of cash management products through Bank Mandiris distribution channels and cross sell other products to over 1.5 Mn InHealth members.

692

,831

1

,023

,228

1

,175

,240

1

,118

,206

1

,141

,896

1

,087

,313

940

,696

1

,247

,334

1

,518

,236

5,501

6,242 6,314 6,262 6,094 6,189

7,072 7,018 6,885

-2,000 4,000 6,000 8,000

-200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 1,600,000

2009 2010 2011 2012 2013 2014 2015 2016 1H17

Total Member # of Providers

36 78 47 107 120 203 155 163 80 94 203

811

1,073 1,203

1,410 1,400 1,432 1,620

888

1,185

0 50 100 150 200 250

-200 400 600 800 1,000 1,200 1,400 1,600 1,800

2009 2010 2011 2012 2013 2014 2015 2016 1H16 1H17

(40)

39

1. Implement client segmentation

strategy for Treasury anchor and

non-anchor clients.

2.

Increase retail coverage of fixed

income and structured products.

3. Develop new FI client coverage model

and implement segmentation strategy.

4.

‘e italize o e seas offi es fu tio as

a distribution channel, and introduce

new business models.

5. Enhance retail brokerage program in

Mandiri Sekuritas.

6. Upgrade business license status of

Mandiri Sekuritas Singapore Office.

Treasury & Market

Performance to Date: 1H2017 (Rp Bn)

Strategies for 2017

2,631

2,463 294

(41)

Mandiri Sekuritas

fi a ial pe fo

a e

(Rp Bn)

40

Q2 2017

Q2 2016

Y-o-Y 

(%)

Revenues

363

311

17%

Investment Banking

41

*)

59

-30%

Capital Market

140

130

7%

Proprietary

14

32

-56%

Investment Mgt

168

89

88%

Operating Expenses

318

240

32%

Earnings After Tax

29

51

-43%

Equity Transactions

bn

74,301

54,368

37%

SUN Transactions

bn

51,870

38,437

35%

Equity & Bonds Underwriting

bn

20,377

**)

13,007

57%

ROA

4.5%

5.9%

-1.4%

ROE

5.3%

9.8%

-4.5%

*) Revenue from Fixed Income Underwriting process are including accrued revenue of Global Sharia Bonds amounted to Rp 3.9Bn

(42)

Commercial Banking:

Strong revenues from Assets

41

1.Support Bank

Ma di i s

Wholesale

Banking vision as an Integrated

Wholesale Bank through

sophisticated, customized and complete

services leading to increased revenue

through Wholesale Deposit generation

and Fee Income.

2.Increasing profit and market share

th ough i

easi g e isti g usto e s

share of wallet, increasing revenue from

e usto e s a d a agi g NPL s.

3.Provide the best total business solutions

for commercial customers by developing

products and services including quality

bundling of products, quick service and

competitive pricing.

4.Effective Alliance in units based on

customer base in Commercial

segment, especially in developing value

chain business.

Performance to Date: 1H2017 (Rp Bn)

Strategies for 2017

2,017

1,033

501 248

3,303

1,844

(43)

42

Commercial Banking :

Stronger Platform & Improved Distribution Capability

* Business Savings Product

Solid & Stable Source of

Low Cost Funds

Product 2Q 2017

2Q

2016 Growth Demand

Deposit 31.33 36.12 -15,30%

Rupiah 22.91 20.57 10.22%

FX 8.42 15.55 - 84.75%

Saving

Deposit* 8.59 7.66 10.73%

Total CASA 39.92 43.79 -9.70%

Total Funding 59.76 61.32 -2,60%

CASA Ratio = 66.79%

Funding from Java & Bali = 69% of total funding

Expanding Scope of Distribution, 2Q 2017

Sumatera Loans = Rp 28.1 tn Funds = Rp10.6 tn

Kalimantan Loans = Rp 10.1 tn

Funds = Rp 4.9 tn

Eastern Loans = Rp 5.0 tn Funds = Rp 2.8 tn

Java and Bali Loans = Rp 114.0 tn

Funds = Rp 41.5 tn

(44)

43

Micro & Business Banking:

Selectively growing our high margin business

Performance to Date: 1H2017 (Rp Bn)

Strategies for 2017

1.

Continue to develop retail payment

solutions for top retail industry value

chains and business clusters in order

to increase low cost deposit and

fee-based income

2.

Develop customer education to

further increase usage of new retail

products (e.g., prpaid) as well as

e-channel transactions in order to

i

ease usto e s lo alt a d

balances.

3,231

3,938

1,177

1,614

6,732

3,247

(45)

44

Business Banking :

* Numbers are restated after Resegmentation in Jul 2015

Medan

Makassar Banjarmas

in Surabaya Semarang

Denpasar Bandung

Pekanbaru

Palembang B.Lampung

Pontianak

Samarinda

Manado

Palu Jayapura

Balikpapan Batam

Jambi Pematang siantar Padang

Bekasi Jakarta

Solo Tangerang Bogor

Branch Class that covered SME Customers

A.1 : 34 B.2 : 65

A.2 : 45 B.3 : 66

B.1 : 44 B.4 : 26

Expanding Scope of Distribution, 1Q 2017

Solid & Stable Source of

Low Cost Funds*

Product 2Q 2017

2Q 2016

Growth YoY

Demand

Deposit 40.9 33.5 22.1%

Saving

Deposit 78.5 70.5 11.4%

Total CASA 119.5 104.0 14.8%

Total

Funding 139.7 128.4 8.8%

Rp Tn

CASA Ratio = 85.5%

Funding from Java & Bali = 76.5% of total funding

Sumatera Loans = Rp 13.1 tn Funds = Rp 18.3 tn

Kalimantan Loans = Rp 9.0 tn Funds = Rp 6.5 tn

Eastern Loans = Rp 7.5 tn Funds = Rp 8.1 tn

(46)

45

10.31 13.28 16.06 23.97 36.73 37.44 39.93 41.82 44.50 46.30 48.40 49.70 50.46 49.82 49.60 49.32 49.13 48.80 50.40 50.60 51.09 50.74 52.71 53.24 55.58 55.42 58.06 4Q '07 4Q '08 4Q '09 4Q'10 4Q '11 1Q '12 2Q '12 3Q'12 4Q'12 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 4Q'16 1Q'17 2Q'17 Fi na n ci ng 91.1% 89.1% 83.1% 82.7% 86.2% 87.2% 92.2% 93.9% 93.9% 95.6% 94.2% 91.3% 89.4% 90.3% 89.9% 85.7% 82.1% 81.7% 85.3% 84.5% 82.0% 80.1% 82.6% 80.4% 79.2% 79.5% 81.9% FDR

BSM

Add

ress

ing As

se

t Qu

al

ity

Issues

Sy

ari

a

h

Fi

n

an

ci

ng

(

Rp

tn

)

Fi

n

an

ci

a

l P

er

for

mance

(Rp

bn

)

FY FY FY FY FY FY FY Q Fi n an ci n g 23,968 36,664 44,755 50,460 49,133 51,090 55,580 58,061 De p o si ts 28,999 42,618 47,409 56,461 59,821 62,113 69,950 72,300 A ss e ts 32,482 48,672 54,229 63,965 66,942 70,369 78,832 81,901 E A T 418.5 551.1 805.7 651.2 71.8 289.6 325.4 181.0 R ati o s: RO A (% ) 2.2 1.9 2.3 1.5 0.2 0.6 0.6 0.6 R O E ( % ) 25.1 24.2 25.1 15.3 1.5 5.9 5.8 5.8 G ro ss N PF 3.5% 2.4% 2.8% 4.3% 6.8% 6.1% 4.9% 4.8%

Ne

t

In

ter

es

t M

ar

gi

n

&

Cos

t of

Fund

s

Yo A

CoF NIM

(47)

46

Consumer Banking:

Significant growth in spread and fee income

1.

Mortgage package

2.

Mortgage priority

3.

Mortgage for depositors

4.

Instant approval for mortgage

5.

Selco Xtra payroll loan

6.

SOE synergy for payroll loan

7.

Regular top up for payroll loan

8.

Cross-sell payroll loan

9.

Regular auto loan through branch referral

10. Improving the quality of new card holders

acquisition

11. Raise the limit of credit card

12. Usage program with strategic partner

13. Mandiri Bonus Untung program

14. Regional marketing program for savings

15. Special program for drop fund depositors

16. Bundling program

17. Internal branch contest for saving

Performance to Date: 1H2017 (Rp Bn)

Strategies for 2017

2,037

4,744

2,414 636

8,559

1,142

(48)

Mandiri Tunas Finance: Total Financing YTD of Rp9.8Tn

47

Total Disbursement and the Breakdown

for Joint Financing and Non JF

Breakdown of Financing

1H 2017 Performance

1

,054 1,110 1,016 523 1,506 1,199 1,409 1,600 1,454 ,9091 1,020 2,217 1,858 ,9081 1,261 1,694 1,849 2,634

1 ,478 1 ,728 2 ,224 2 ,456 2

,056 2,408 2,206

2 ,391 2 ,236 1 ,936 3 ,094 2 ,975 3

,012 2,909

2

,414 2,057

2 ,723 2 ,548 Q 1 '13 Q 2 '13 Q 3 '13 Q 4 '13 Q 1 '14 Q 2 '14 Q 3 '14 Q 4 '14 Q 1 '15 Q 2 '15 Q 3 '15 Q 4 '15 Q 1 '16 Q 2 '16 Q 3 '16 Q 4 '16 Q 1 '17 Q 2 '17 JF Non JF 2

,105 2,416 2,871 2,678 ,2903 3,374 3,398 3,824 3,549 3,732 3,975 5,062 4,761 ,7274 3,636 5,216 4,467 5,077

372 345 289 232 208 162 149 108 96 71 82 73 67 70 36 43 99 99 56 76 80 70

64 70 68 60

45 41 57

56 41 19

5 8 6 6 Q 1 '13 Q 2 '13 Q 3 '13 Q 4 '13 Q 1 '14 Q 2 '14 Q 3 '14 Q 4 '14 Q 1 '15 Q 2 '15 Q 3 '15 Q 4 '15 Q 1 '16 Q 2 '16 Q 3 '16 Q 4 '16 Q 1 '17 Q 2 '17 Motorcycle Used Car New Car

1H

2017

1H

2016

Change

Loans (Rp Bn) 33,213 29,706 11.8%

Net Income (Rp Bn) 116.5 167.4 -30.4%

Approval Rate (%) 85.4 85.2 0.2%

Disbursement (Rp Bn) 9,755 9,686 0.7%

NIM (%) 2.9 3.4 -14.5%

ROA (%) 2.7 3.4 -14.5%

ROE (%) 15.4 27.0 -43.0%

CER (%) 46.5 42.1 10.5%

(49)

48

(50)

49

2016-2020 Bank Mandiri Corporate Plan

Accelerate In

The Growth Segments

Loan Growth

Engine

Mortgage

Auto Loan

1

2

Funding

Engine

Dominate payroll segment

using Bank@Work for corporate and commercial customers

Improve transaction banking offering to

tap ash a age e t for a hor lie ts value hai

1

2

Product Focus

1.

Improve processing speed

2.

Tapping higher ticket size

3.

Target developer relationships

Key initiatives

1.

Streamline segment split between MTF and MUF

2.

Utilize existing Mandiri branch network for growth

Personal Loan & Micro KSM

3

1.

Combine consumer personal loans and micro

salary-based loans

2.

Le e age o i o s dist i utio footp i t

(51)

50

Our Portfolio Mix Would Be More Retail-Focused

40%

36%

26%

24%

10%

10%

9%

10%

15%

20%

1H2017

2020

Consumer

Micro

Business Banking

Assets Composition Mix

1)

Commercial

Corporate

66%

70%

35%

30%

1H 2017

2020

Time Deposits

Liabilities Composition Mix

CASA

1) Excluding TSM and Wholesale Credit Recovery

(52)

Cash Management

19,451 Customers

27.5Mn Trx in

2017

(2)

51

Bank Mandiri Remains on Track to B

e o e I do esia s Most

Admired Financial Institution

Retail Loans

(1)

Rp 204.6 Tn

33.8% of Loans

High yield loan

amounting Rp 145.6 Tn

Subsidiary Income

Total Rp 1.07 Tn

Sum of income from

11 subsidiaries

(11.3% of EAT)

Alliances

Bank Guarantee: Rp16.01Tn

ForEx: USD12.27Bn

Trade: USD1.86 Bn

e-Channel Tx

1,565 Mn Trx YTD

18.5% YoY Growth

# of Cards Issued

Credit

4.61 Mn

Debit 15.46 Mn

Prepaid 9.76 Mn

(1) Small Business, Micro and Consumers (2) Excluding Mandiri Transaction System

(3) Incl. KSM Centre, MMU Cash outlet and MobilMU

# of Accounts

Deposit 19.92 Mn

Loan 1.73 Mn

including mortgage

accounts of 153,100

# of new Accounts (YTD)

Deposit 3.28 Mn

Loan 337,924

# of Outlets

2,603 Branches

3,422 Micro Outlets

(3)
(53)

We are Preparing For Our Next Transformation

2009

2005

Market Cap: IDR 60 Tn Revenue Market Share: 8% Net Profit: IDR 2.41 Tn ROE: 10%

Gross NPL: 16.3%

Market Cap: IDR 136.9 Tn Revenue Market Share: 13.4% Net Profit: IDR 9.22 Tn

ROE: 24.24% Gross NPL: 2.42%

2020

Top Bank In ASEAN

Market Cap: IDR 251.4 Tn Revenue Market Share: 12.8% ROE: 21.0%

Gross NPL: 2.15%

2014

• Building a winning organization

• Delivering tailored proposition for priority segments

• Building alliances

• Strengthening risk management

•Wholesale transaction banking

•Retail payment & deposits

•Retail financing

•Business transformation

•Developing integrated Human Capital & IT

•Focusing on non-organic growth

1

st

Transformation

2

nd

Transformation

(54)

…But We Need to Co side G o i g Be o d the Ba k

Revenue YTD (Bank Only):

Rp32.0Tn (8% YoY)

Profit from Subsidiaries:

Rp1.07Tn (11.3% of EAT)

1H Revenue Wholesale vs

Retail : Rp 14.4Tn vs Rp 17.6Tn

Our Deal size has continued

to move higher

BSHB

Rp 40bn (2008)

MTF

Rp250 bn (2009)

Inhealth

Rp 1.3 tn (2013)

Bank

& Group

Finding Business

Partners

M & A

JV with AXA (AMFS). Gross Written

Premiums Rp1.5tn. +27% YoY

JV with Tunas Ridean (MTF). Total

Financing Rp4.1tn. 15% YoY

InHealth

partner BPJS

(55)

54

26,978

10,893

16,060

21,812

Net Interest Income Fee-Based Income Overhead Expenses & Others

Pre-provision Operating Profit

2Q17 PPOP increased by 12.7% YoY on strong fee income

and cost control

2Q 2017

Notes :

1. Fee based income excluding gain on sale & increasing value GB & securities 2. Overhead expenses + others excluding provisions

2Q 2016

Higher 12.7%

25,789

9,190

15,630

19,348

Net Interest Income Fee-Based Income Overhead Expenses & Others

Pre-provision Operating Profit

(56)

Committed to Improving Shareholder Value

Reduce Cost of Funds

Improve Assets Yield

Diversify into Fee Income

Reduce Provision/Loan

Improve Cost Efficiency

Leverage on cash generator

(wholesale) to accelerate growth

Diversity into fee income

Competitive.

sustainable

returns. with

above-average

rates of growth

Business Strategy

Strategic

Alliances

Support Strategy

(57)

…a d Offe I o ati e Pa

e t “olutio s

#Pre-Paid Card (000s)

Pre-Paid Transaction Value (Rp Mn)*

*value for quarter

846 981 1,093

1,412

1,5641,7521,663 1,8291,976 2,112 2,249 2,478 2,693 2,892 3,080 3,255 3,428 3,650 3,879 4,166 693 1,0981,226 1,312 1,4091,533 1,5641,633 1,960 2,012 2,1102,202 2,338 2,489 2,6342,776 2,850 2,982 49

50 58 59 59

64 64

84 84

8484 84 8585 85 85 85 85 85 4 89 152 392 644 890 1,124 1,240 1,382 1,559 1,785 1,992 2,163 2,270 2,375 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17 Indomaret e-Toll Gaz e-Money 775 1,748 4,015 5,282 5,275 7,891 9,578 13,662 16,802 18,012 24,163 27,455 36,018 35,923 11,680 20,211 21,752 22,741 21,156 20,679 19,460 20,502 22,079 23,864 24,644 27,260 30,058 30,698 33,826 39,691 36,457 31,489

214 209161 136 131 415 321 484 456

455 447426 381 296 19 272 1,502 2,231 6,421 8,332 14,874 20,981 22,777 24,508 27,205 30,466 36,704 44,169 41,450 38,259 1 Q '12 2 Q '12 3 Q '12 4 Q '12 1 Q '13 2 Q '13 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '14 1 Q '15 2 Q '15 3 Q '15 4 Q '15 1 Q '16 2 Q '16 3 Q '16 4 Q '16 1 Q '17 2 Q '17 Indomaret e-Toll Gaz e-Money

Pre-Paid Transaction Volume (Rp Mn)*

*value for quarter

3141 79

131

200189205206196 223 205 359362 270 360 425 343 579 616 767

20 3042

53 9591

135132138139135130136143

167173178

208231 241 278 323 289 270

1 1 1 2 2 1 1 2 3 4

4 5

5 4

4 4

54 0 0 0 0 0 0 0 9 15

(58)

Strong Microfinance Growth

57

Outstanding

Rp Tn

*based on OJK publication market data (micro small medium business/ UMKM)

2 ,195 4 ,208 5 ,764 5 ,136 7 ,057 5 ,187 6 ,877 5 ,689 8 ,527 7 ,039 7 ,732 5 ,974 5 ,945 4 ,005 6 ,337 6 ,153 6 ,379 8 ,497 12 ,534 10 ,089 10 ,258 4 Q '10 4 Q '11 4 Q '12 1 Q '13 2 Q '13 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '14 1 Q '15 2 Q '15 3 Q '15 4 Q '15 1 Q '16 2 Q '16 3 Q '16 4 Q '16 1 Q '17 2 Q '17 Booking

Booking Volume –

Rp Bn

16.9% 21.0% 18.7% 14.4%14.3%14.0%14.2% 13.2%13.2%13.2%13.2% 11.0%11.3%10.8%10.6% 9.9% 9.0% 8.5%9.2% 6.8% 6.4% Asset Spreads(%)

4.4 5.4 7.3 11.8

19.0 27.1

36.0 42.5

50.6 52.2 54.3

2.02%2.29%2.76%

3.91% 6.25%

9.77%

11.00%

11.95% 11.94% 12.01%12.10%

0.00% 0.50% 1.00% 1.50% 2.00% 2.50% 3.00% 3.50% 4.00% 4.50% 5.00% 5.50% 6.00% 6.50% 7.00% 7.50% 8.00% 8.50% 9.00% 9.50% 10.00% 10.50% 11.00% 11.50% 12.00% 12.50% 13.00% 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55

2008 2009 2010 2011 2012 2013 2014 2015 2016 1

Q

17

2

Q

17

Mandiri Microfinance Outstanding

(59)

2005

2009

CAGR

2005-2009

2010

2014

CAGR

2010-2014

2015

2016

YoY

Growth

Assets

263,383

394,617

10.6%

449,775

855,040

17.4%

910,063

1,038,706

14.1%

Loans

106,853

198,547

16.8%

246,201

529,973

21.1%

595,458

662,013

11.2%

Deposits

206,290

319,550

11.6%

362,212

636,382

15.1%

676,387

762,501

12.7%

Revenues

10,835

22,261

19.7%

28,504

56,501

18.7%

66,879

73,764

10.3%

ROE

2.52%

22.06%

72.0%

24.24%

20.95%

(3.6%)

18.33%

9.66%

-47.3%

Gross NPL Ratio

25.20%

2.79%

(5.60%)

2.42%

2.15%

(2.9%)

2.60%

4.00%

53.8%

Net NPL Ratio

15.34%

0.42%

(3.73%)

0.62%

0.81%

6.9%

0.90%

1.53%

70.0%

LDR

51.72%

61.36%

2.41%

67.58%

82.86%

5.2%

87.68%

86.54%

-1.3%

EAT

603

7,155

85.6%

9,218

19,872

21.2%

20,335

13,807

-32.1%

Subsidiary EAT

N/A

434

22.2%

*)

994

1,086

2.2%

2,085

2,288

9.7%

Rp Billion

Our Growth Remains On Track

(60)

Buildi g a “t o g “a i gs Deposit F a hise…

Savings Deposit Growth

Transaction channel growth

121 .5 139 .2 147 .6 163 .8 163 .9 173 .4 180 .2 202 .2 195 .7 206 .6 217 .7 236 .6 224 .0 226 .2 230 .2 229 .5 208 .3 214 .1 224 .0 246 .3 214 .3 248 .6 247 .8 273 .8 258 .8 277 .2 37.3% 38.4% 39.2% 38.8% 40.6% 41.5% 41.8%41.9% 41.9% 41.1% 42.3% 42.5%42.1% 40.7% 39.0% 39.8% 36.6% 36.0% 37.7% 40.2% 36.3% 39.8% 39.9% 39.8% 39.6% 40.7% 17.3% 16.9% 16.9% 16.6% 16.7% 16.7% 16.5% 17.0% 16.8% 17.5% 17.4% 17.7%17.5% 17.6% 17.3% 17.9% 17.3% 17.6% 18.0% 17.6% 16.2% 17.5% 17.3% 17.6% 17.4% 1 Q' 11 2 Q ' 11 3 Q ' 11 4 Q' 11 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17

Savings Deposits (Rp tn) As % of Total Deposits

National Share of Savings Deposits (%)

1

,954 1,954 2,021 2,045 ,9961 2,096 2,096 2,129 2,141 2,291 2,432 2,421 2,405 ,6292 2,450 2,507 2,485 2,760

279.4 283.0 285.4299.3 296.4

314.2 306.5 315.9339.4

356.3364.6 391.2 388.6 414.5

384.0

477.3 384.9 407.8

139.6 136.4151.4 145.4 143.2

138.1 140.1 143.4141.1 133.2

179.9 150.9 162.9 136.2

123.4112.5 164.0 159.0

74.0 70.6 74.8 79.3 78.3 86.9 91.7

94.2 100.4 112.2

144.3 184.1 133.7 150.8

144.0

153.9 402.8 447.7

Others Payment

Transfer Withdrawal / Inquiry Avg ATM Daily Vol (000)

7

.501 9.623

11

.057

12

.868

13

.625 74,689 70,034 100

,149 133 ,970 168 ,330 171 ,659 196 ,000 189 ,600 253 ,649 257 ,952 294 ,628 310 ,955 304 ,137 3,2033,2233,181 3,1193,047 3,2113,185 3,266 2,907 2,9272,794 2,6782,290 2,1201,928 2,0592,2361,603 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4

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