The Influence of Status of Individual, Inland Revenue Service, and
Psychological Factor towards Tax Evasion in Indonesia
By:
Andrea Elok Horaga
Vania Kartika Sari
Wenny Kartika Susanto
President University
i
ABSTRACT
Tax is one of the financial burdens for the individuals because tax has to be paid to government
periodically. However, tax has become one of the important revenue streams for state expenditure,
both for regular expenditure and infrastructure development (Hanum, 2005). Based on the data in
2004, there was a tax deviation for IDR 40 trillion in Indonesia (Hanum, 2005). From the total
population of 220 million people in Indonesia, only 2,3 million people have the individual Tax
Identification Number (TIN). It shows that the level of people awareness to pay tax is still low.
Tax avoidance is different from tax evasion. According to Prebble & Prebble (2010), most of tax
evasion cases are regarded as criminal fraud. Therefore, tax evasion is an act against the law. Tax
evasion can be done by failing declare income, claiming deduction for expenses that were not
really incurred, and not lodging a tax return in an attempt to avoid paying tax (www.taxpayer.com,
2014). This research uses 3 factors as guiding variables inspired by Venter (2011) from his research
regarding tax evasion. Those 3 factors are status of individual, Inland Revenue service, and
psychological factor. Status of individual involves age, gender, marital status, education, and
income level. Inland Revenue service involves penalties, audits, and personal contact.
Psychological factor involves attitude, tax morale, and government. The researchers want to
investigate the influence of those 3 factors toward the tax evasion in Indonesia. The target
respondent is individual taxpayer (self-employed, entrepreneur) in Jababeka, Cikarang Baru,
Bekasi.
ii
TABLE OF CONTENTS
ABSTRACT ... i
TABLE OF CONTENT ... ii
LIST OF TABLES ... iii
LIST OF FIGURE ... iv
A. BACKGROUND OF THE STUDY ...1
B. LITERATURE REVIEW ...4
1. Status of Individual ...4
2. Inland Revenues Service ...5
3. Psychological Factors ...6
C. CONCEPTUAL FRAMEWORK ...8
D. RESEARCH DESIGN ...11
REFERENCES ...26
iii
LIST OF TABLES
Table 1 The Tax Gap in Indonesia ...2
Table 2 Developing Case Study Research Question ...14
Table 3 Types of Case Study Method ...15
Table 4 Overview of Triangulation Procedure ...20
iv
LIST OF FIGURE
1
A. BACKGROUND OF THE STUDY
Tax is one of the financial burdens for the individuals because tax has to be paid to government
periodically. However, tax has become one of the important revenue streams for state
expenditure, both for regular expenditure and infrastructure development (Hanum, 2005).
There are many types of tax, such as income tax, add value tax, etc. Tax can be classified based
on faction, characteristic, and collector institution. Based on the faction, tax is divided into 2
types, which are direct and indirect tax. Direct tax is a tax that has to be paid directly by the
taxpayer (such as income tax), while indirect tax means the tax can be burdened or shifted to
other people (such as value added tax). Based on the characteristic, tax is also divided into 2
types, which are subjective and objective tax. Subjective tax concerns on who pays the tax
(taxpayer), while objective tax concerns on the object instead on taxpayer (such as value added
tax). Based on collector institution, tax is also classified into 2 types, which are central tax and
regional tax. Central tax is collected by the central government to pay the state expenditure
(such as income tax, value added tax, etc.). Regional tax is a tax collected by regional
government to pay the regional expenditure. The regional tax itself is classified into province
tax (such as vehicle tax) and district/city tax (such as hotel tax, restaurant tax, etc.).
Nobody wants to pay tax voluntarily because tax will only reduce the individual economic
capability and profits. Most of the individual tax payers do not feel they are getting any mutual
benefits from paying certain amount of tax to the government. That is one of the reasons that
make most of individual taxpayers do tax evasion. However, tax has become one of the most
important revenue streams for the government to pay the state expenditure, both regular
expenditure and infrastructure development. People can reduce the amount of tax paid to the
state through tax avoidance. Tax avoidance does not against the law. Tax avoidance uses the
hole in taxation rules and regulations to reduce the amount to be paid. In contrast, tax evasion
is an act against the law. There are many reasons why people do not want to pay tax and choose
to do tax evasion, such as tax is considered as a burden, people do not trust the government,
irresponsible tax man, tax man can be easily bribed, no guarantee the tax will be used for the
2 lack of knowledge about the importance of tax for the people welfare, lack of information
about the tax, lack of people awareness to up to date the newest taxation rule and regulation,
weak control from the government, etc. (Sari, 2011).
Based on the data in 2004, there was a tax deviation for IDR 40 trillion in Indonesia (Hanum,
2005). From the total population of 220 million people in Indonesia, only 2,3 million people
have the individual Tax Identification Number (TIN). It shows that the level of people
awareness to pay tax is still low. People also do not believe that the government can manage
the tax money well since there is no published tax cash flow financial statement. Due to the
many corruption cases done by the tax man, such as Gayus Tambunan case, people become
more distrust the government. The control from the government regarding the taxation is still
weak. It can be seen from the tax deviation happened in Indonesia. Aside from that, there is no
sanction for those who do not pay the tax. Fuest and Riedel (2009) define the tax gap as the
differences in total amount of revenue expected by the government and the realization amount collected by the government. The data of tax gap in Indonesia from year 1995 – 2004 can be seen through table 1.
Table 1
The Tax Gap in Indonesia
Year Expected (in billion
IDR)
3 Table 1 shows that from 2003 to 2004, the %realization is decreasing which means the tax gap
in Indonesia from 2003 to 2004 is widen. According to Prebble & Prebble (2010), most of tax
evasion cases are regarded as criminal fraud. In addition, Feinstein (1991) states when individual’s income level increase, the individual tends to do tax evasion. In his research regarding the tax evasion, Venter (2011) classified the factors that influence taxpayer’s decision to do tax evasion into 3 factors, which are status of individual and psychological factor.
Tax evasion can be done by failing declare income, claiming deduction for expenses that were
not really incurred, and not lodging a tax return in an attempt to avoid paying tax
(www.taxpayer.com, 2014). These 3 factors will be more thoroughly discussed in the next
4
B. LITERATURE REVIEW
During 2011, Venter conducted the research regarding factors influencing tax evasion in
Pretoria. Based on his research, it was found that there are 3 factors that influence people to do
tax evasion, which are status of individual, inland revenue services, and psychological factor.
1. Status of Individual
There are some factors with regard to the status of the individual influencing tax evasion
such as age, gender, marital status, education and income level.Feinstein (1991) states that
young people tend to increase tax evasion compared to the older taxpayer. This statement
was supported by Richardson (2006), who states that young taxpayers tend to live on the
edge and they are not easily scared by the punishment of tax authority (as cited by Venter,
2011). It means that the older the taxpayer becomes, the less the taxpayer is willing to take
the risk of getting caught. Feinstein (1991) also said that the older taxpayers to be less
likely to evade tax could be due to the additional exemption for 65 years old and above.
The additional exemption could be used to lower the tax amount payable or completely.
Some studies showed that gender play a role in whether to evade tax or not. Baldry (in
Venter, 2011) states generally men tend to evade tax more than women. This statement
was supported up by Torgler and Valev (2010) that women are more dependent and
compliant than men. Women tend to not agree to evade and avoid tax. Andreoni and
Vesterlund (2001) show that gender also influences some things such as negotiating, make
some family decision making and making a contribution and giving to charity.
Feinstein (1991) studied that marital status also influence the people’s decision in evading the tax. He states that married individuals prefer to evade tax than unmarried people. This
phenomena could be influenced by financial decision making in household. Clotfelter
(1983) also support with the statement that tax evasion would be taken by the taxpayer who
lives among other people which also does. If someone lives in and surrounded by
5 According to Feinstein (1991), tax evasion increases due to level of income. The income
level of taxpayers influence on their decision making process. Middle income taxpayers
prefer to be compliant with the tax regulation compared to both lower and higher income
taxpayers (Wille & Woodbury in Venter, 2009). Christian (in Slemrod, 2007) mention that
rich people are more likely to reduce their taxes through legal avoidance than people with
a lower income who will try some illegal evasion.
Education can be divided into two categories which are broad education and education in
taxation. Some studies found there is a negative association between broad education and
tax evasion. While education in taxation tend to increase the level of tax evasion as the
taxpayers could use their knowledge regarding taxation to evade tax successfully (Jackson
and Milliron in Venter, 2006).
Another factor is the source of income. Taxpayers who live depend on income will less
likely to evade the tax (Richardson, 2006 as cited by Venter, 2011). It seems to easier for
people to obey the role if they involved in farming activities or self-employed. This
statement is supported by Schmölder (in Venter, 2009) who state that the taxation would
not work in the country which has main activities such as farming and informal trading.
Allingham and Sandmo (in Venter, 2009) states that the taxpayer’s decision to obey and
compliant tax depends on the possibility of getting caught by doing illegal activity against
the expected advantage or profit the taxpayer could obtain from it. Slemrod (2007)
observes that the most influencing factors of tax evasion is the taxpayers’ probability of
getting caught and some punishment or penalties that is imposed for evading tax.
2. Inland Revenues Service
One of factors that influencing decision making of taxpayers is inland revenues. It consist
of marginal tax rate, detection, penalties and tax administration. Feinstein (1991) says that
the marginal tax rates cause the negative impact on tax compliance. It means that the higher
the marginal tax rate, the less taxpayers are to be compliant to pay tax. This statement was
6 negatively to tax rates and also, The Economist (in Lin & Yang, 2001) state that the best
strategy to reducing tax evasion is by lowering the tax rates (as cited Betherncourt & Kunze,
2013). Jackson and Milliron (in Venter, 2009) study that tax systems become more
complicated and this phenomena becomes the most significant determinants of tax evasion.
Various tax forms and the complication of the tax system are related due to underreporting
in non-business returns. (Feinstein 1991)
3. Psychological Factors
The fairness of taxes have a negative association with tax evasion (Jackson & Milliron in
Venter, 2009). This statement means that when the taxpayer feels being unfairly taxed, it
will lead to tax evasion. Sandmo (in Venter, 2009) mentions that the important things is
too understand the perceptions of the taxpayer, which will influence on the behavior of
other people. It was found that citizens in the USA were more compliant to tax laws than
citizens in Spain because of the higher norm (Alm & Torgler, 2006).
Another things that can influence tax evasion regarding psychological factors are tax
morale, the ethics of tax evasion, and religion. Those factors can affect the decision of
taxpayer. McGee (2006:17) states three different views on the ethics of tax evasion, they
are:
1. Never ethical to evade tax.
2. Always ethical or never unethical to evade tax.
3. Tax evasion might be ethical depends on the conditions and facts.
People may decide to avoid tax if they think that the government regulation and policy is incorrect (Andreoni in Slemrod, 2007). Dell’Anno (2009) also mentions the efforts and successes of government to lead and maintain some problems will affect the taxpayers view the government’s contribution and basically reduce tax evasion (as cited by Bethencourt & Kunze, 2013). The confidence of government has a positive effect on tax compliance. It
was proven by studies conducted in the USA and in Germany. A study found that a
7 services and effort of government are below average (Hanousek and Palda, in Slemrod,
8
C. CONCEPTUAL FRAMEWORK
Conceptual framework is a scheme of ideas, assumptions, beliefs and theories that supported
in this study. It explained the main things to be studied and the relationships between the things.
The conceptual framework was developed for some objectives: (a) classifying who will and
will not be involved in this study; (b) explaining the connections based on logic, theory or
experience; and (c) provide the basis for the researchers by getting the general construct
gathered into intellectual "bins" (Miles & Huberman, 1994).
In this research, the researchers use conceptual framework to discuss the relations between
status individual, inland service, and psychological factor to tax evasion. The researchers
would like to know why and how individual taxpayers who are the target respondents evade
the tax. To find the answer, the researchers use 3 factors which are status of individual, Inland
Revenue service, and psychological factor as the basis questions. Status of individual involves
age, gender, marital status, education, and income level of the target respondents. Inland
Revenue service involves the penalties, audits, and personal contact from the tax man. Last but
not least is psychological factor which involves attitude, tax morale, and feeling about
government from target respondent’s perspective. The research was conducted from 4-17
10 Andreoni, J., et. al. (1998) says that a younger age tax payer is liable to enhance tax evasion
compared to the older. Other researcher had also proven it. Richardson (2006) says that
younger tax payer tends to live on the edge and they are not smoothly frightened by the penalty
inflicted by the tax authority (as cited by Venter, 2011). This study will try to settle the factors
influences status individuals on tax evasion. The result of this research will show the relations
between statuses of individual towards tax evasion.
Some people will avoid taxes if the notification of the evasion tends to be strict as also the
penalties (Fjeldstad & Semboja, 2001). The statement also supported by Gcabo and Robinson
(2007) who states that the proceeds of the detection and penalties inflicted were classified as
an important factor to avoiding tax or not. However tax evasion is a breakdown of the
government regulation (Sandmo, 2005). The result of this research will show the relations
between Inland Revenue services towards tax evasion.
It has been proven by Kusumawati (2005) that an obedience for paying taxes is affected by the
belief that owned by a person. If someone has a negative understanding about taxes, he or she
will have a negative intention about paying taxes and avoid to paying tax. In line with the
statement, Hidayat & Nugroho (2010) says that people who considered taxes as an important
and giving a lot of profit, he or she will have a positive attitude towards taxes and would be
obliged to pay taxes. Moreover, Andreoni, J., et. al. (1998) has proven that a person possibly
come to avoiding taxes if he or she expect that the government regulation is inaccurate. The
11
D. RESEARCH DESIGN
Qualitative research method points with powerful contact directly to the respondents by
interviewing which groups, societies, and organization illustrating the real life of respondents
(Miles & Huberman, 1994). According to Amaratunga et al. (2002), this type of research
method studies permit to declare the real situation in the real life. The data from this research
method has many varieties of respondent comments that can show the researchers more ideas.
However, it takes time to read all the comments or statements one by one. Furthermore,
qualitative research method study is used exactly for invention.
Most exploratory research designs produce qualitative data which are not characterized by
numbers and instead are textual, visual, or oral. The focus of qualitative research is not on
numbers but on stories, visual portrayals, meaningful characterizations, interpretations, and
other expressive descriptions (Zikmund & Babin, 2010). Exploratory research, which often
involves qualitative methods, can be an essential first step to a more rigorous, conclusive,
confirmatory study by reducing the chance of beginning with an inadequate, incorrect, or
misleading set of research objectives.
According to Zikmund & Babin (2010), qualitative research design has 4 types of basic
categories of orientation, which are:
1. Phenomenology
Phenomenology is originating in philosophy and psychology. Phenomenology is a
philosophical approach to studying human experiences based on the idea that human
experience itself is inherently subjective and determined by the context in which people
live.
2. Ethnography
Ethnography is originating in anthropology. Ethnography represents ways of studying
cultures through methods that involve becoming highly active within that culture.
Ethnography usually involves participant-observation for concept-testing.
Participant-observation means the researcher becomes involved within the culture that he or she is
12 3. Grounded theory
Grounded theory is originating in sociology. Grounded theory represents an inductive
investigation in which the researcher poses questions about information provided by
respondents or taken from historical records; the researcher asks the questions to him or
herself and repeatedly questions the responses to derive deeper explanations.
4. Case studies
Case studies are originating in psychology and in business research. Case studies are the
documented history of a particular person, group, organization, or event. Case studies are
the most appropriate for a qualitative approach designed to better define a marketing
situation in business before conducting a confirmatory research.
Case studies are defined as the research conditions where the number of interest variables far
exceeds the number of data points (Yin, 1994). The data collection in the case study method
are collected by multiple means and consist of qualitative research techniques such as
document analysis, interviews, various modes of observation, including ethnographical and
anthropological strategies as well as the use of quantitative data (Benbasat, 1984; Yin, 1994).
As such, case studies enable researchers to study contemporary phenomena in a real-life
condition where boundaries between phenomenon and context tend to be blurred (Yin, 1994;
Stake, 1995). The most influential model used to confirm the rigor of case study research called as “natural science model” (Eisenhardt & Graebner, 2007). According to this model, natural science is the ideal of social science which can try to emulate. The natural science model
groups a number of research actions under four criteria: construct validity, internal validity,
external validity and reliability (Cook & Campbell, 1979).
Construct Validity
The construct validity refers to the extent to which a study observes what it claims to observe,
for example the extent to which a procedure leads to an accurate reality-observation (Denzin
& Lincoln, 1994). The main obstacles for case study researchers is to develop a
well-considered set of actions, rather than using the subjective judgments (Yin, 1994). Construct
validity and this objective knowledge represents the one criterion where definition,
13 literature provides the concrete research actions which need to be considered for ensuring
construct validity. The main strategies have been suggested they are triangulate (adopt different
point of view and angles to look at the same phenomenon) by using different data sources and
different collection strategies (Stake, 1995; Yin, 1994) and to establish a clear chain of
evidence as the purpose to allow the reader to reconstruct research from the initial research
questions to final conclusions (Yin, 1994). The example of triangulate using different data
source such as archival sources, interview data, and participatory or direct observation.
Internal Validity
Internal validity also called as “logical validity” (Cook & Campbell, 1979; Yin, 1994) and it refers to the causal relationships between variables and result of research. Same with construct
validity which relevant during the data collection phase, internal validity also applies mainly
to the data analysis phase, even though many decisions of it are made in the design phase (Yin,
1994). Here, the issue is whether the researcher manages to construct a plausible causal
argument which strong enough to defend the research conclusions.
External Validity
External validity is grounded in the intuitive belief that theories must be shown to interpret for
phenomena. Neither single nor multiple case studies gives allow for statistical generalization
such as inferring conclusions about a population (Yin, 1994). The key is the differentiation
between statistical generalization and analytical generalization. Statistical generalization refers
to the generalization from observation to the population, while analytical generalization is a
process that refers to the generalization from empirical observations to theory (Yin, 1994).
Eisenhardt (1989) argued that case studies can be a starting point for theory development and
suggests a cross-case analysis involving from 4 - 10 case studies may provide a sound basis
for analytical generalization. Instead of conducting and analyzing multiple case studies of
different organizations, researchers may also conduct different case studies within one
organization (Yin, 1994). The rationale for the selection of a case study should also be reported.
14 case study selection, and details on the case study context in order to allow the reader to appreciate the researchers’ sampling choices (Cook & Campbell 1979).
Reliability
Reliability refers to the absence of random error, enabling subsequent researchers to arrive at
the same insights if they conducted the study along the same steps again (Denzin & Lincoln, 1994). Silverman defines reliability as “the degree of consistency with which instances are assigned to the same category by different observers or different occasions” (Silverman, 2005). With regard to interview data, Silverman suggests a number of means for increasing reliability,
including: tape-recording, face-to-face interviews, transcribing these tapes, use of fixed-choice
answers. The main key of reliability are transparency and replication. Transparency can be
ensured through strategies such as documentation and clarification of research procedures.
Authors are also encouraged to make reference to a case study database such as preliminary
conclusions, interview transcripts and the narratives collected during the study (Yin 1994).
Determining the Case
Table 2
Developing Case Study Research Question
Case The Research Questions
1. The decision making process of
individual taxpayers
How do individual taxpayers decide whether
or not to do tax evasion?
What factors influence their decision?
2. Status of individual taxpayers
influence decision process
How individual taxpayers describe the
influence of status of individual towards tax
evasion?
Do status of individual influence their
15 3. Inland revenues taxpayers influence
decision process
How individual taxpayers describe the
influence of inland revenues service towards
tax evasion?
Do inland revenues service influence their
decision to do tax evasion?
4. Psychological factors How individual taxpayers describe the
influence of psychological factors towards
tax evasion?
Do psychological factors influence their
decision to do tax evasion?
Table 3
Types of Case Study Method
Case Study Type Definition
Explanatory This type of case study would be used if you
were looking for to answer a question that
needed to explain the presumed causal links
in real-life interventions which are too
complex for the survey or experimental
strategies. The explanations would link
program implementation with program
effects (Yin, 2003).
Exploratory This type of case study is used for exploring
some situations in which the intervention
being evaluated has no clear, single set of
16 Multiple-case studies A multiple case study enables the researcher
to explore differences within and between
cases. The goal is to replicate findings across
cases. Because comparisons will be drawn, it
is imperative that the cases are chosen
carefully so that the researcher can predict
similar results across cases, or predict
contrasting results based on a theory (Yin,
2003).
Intrinsic Stake (1995) uses the term intrinsic and
suggests that researchers who have a genuine
interest in the case should use this approach
when the purpose is to better understand the
case. The case represents other cases it
illustrates a particular trait or problem, but
because in all its particularity and
ordinariness, the case itself is of interest. The
purpose is not to come to understand some
abstract construct or generic phenomenon
17 Instrumental This type is used to accomplish something
other than understanding a particular
situation. It provides insight into an issue or
helps to repair a theory. The case is of
secondary interest; it plays a supportive role,
facilitating the understanding of something
else. The case is often looked at in depth, its
contexts scrutinized, its ordinary activities
detailed, and because it helps the researcher
pursue the external interest. The case may or
may not beseen as typical of other cases
(Stake, 1995).
Collective Collective case studies are similar in nature
and description to multiple case studies (Yin,
2003).
Source: Baxter & Jack, 2008.
For this qualitative research, the researchers use descriptive – explanatory case study. The reason
is because the researchers describe respondent profile before asking for further questions. As for
explanatory, researchers try to look for the answers of the questions in real-life interventions which
are too complex for the survey or experimental strategies regarding tax evasion in Indonesia.
Research Methodology
1. Sampling Size
Researchers used case study methods and it requires one case or one person (Miles and
Huberman, 1994). After considering some aspects, researchers choose 5 person to find the
best results.
2. Target Respondent
18 (2014), Indonesia had experienced difficulties in collecting income tax from individual tax
payers. Only 40% of individual taxpayers are registered in Indonesia.
3. Research Location and Time Framework
The research will be conducted in Jababeka, Cikarang Baru, Bekasi on 4 – 17 December
2014.
4. Research Technique
Researchers use depth interview during the research. A depth interview is a face-to-face
interview between a highly-skilled researcher and respondent. Depth interviews are similar
with a psychological and clinical interview, while it has a different purpose.
Concepts of Triangulation
Gliner (1994) defines triangulation as a method of highest priority in determining internal validity
in qualitative research (as cited by Meijer, et. al., 2002). Miles and Huberman (1994) classified
triangulations into 5 types:
1. Triangulation by data source
It means the data is collected from different person, different place, and different time.
2. Triangulation by method
It means the data is collected through different method, such as observation, interviews,
documents, etc.
3. Triangulation by researcher
It means the data will be compared to the reliability data in quantitative research done by other
researchers.
4. Triangulation by theory
It means the result will be explained by using different theories.
5. Triangulation by data type
It means the data is classified into quantitative, qualitative, or the mix of quantitative and
qualitative.
In this qualitative research, the researchers use triangulation by data source which means the
researchers interview 5 different respondents at different place and different time. The research
19 different place and different time and then do a one-on-one interview using the guiding questions.
The interview process is recorded using tape recorder for the evidence of reliability test. After done with the interview, the researchers rewrite the points according to respondent’s answer and then confirm the answers to the respondent. After choosing the triangulation type, the next step is to do
data analysis.
According to Smaling (1987) as cited by Meijer, et. al. (2002), there are 3 approaches to the
analysis of qualitative data, which are:
1. Intuitive approach
This approach means the researcher relates the data from various instruments to each other.
2. Procedural approach
This approach means the researcher focuses on documenting each step that is taken in the
triangulation by data source procedure and make it transparent and replicable.
3. Intersubjective approach
This approach means the group of researchers tries to reach agreement about steps to be taken
in the triangulation by data source
20 Table 4
Overview of the Triangulation Procedure
Step Element(s) of
practical
knowledge
Pre-analysis Steps in analysis Outcomes
1. Analyzing
1A Describing the content of each
status of individual, inland revenue
service, and psychological factors.
21
3A Describing the content of each factors of individual taxpayer’s status of individual, inland revenue
service, and psychological factors
tax evasion, and consulting the
result to the experts (tax planner)
Descriptions of each
Step 1: Analyzing the depth interview and the conceptual framework
The analysis of data involved a preliminary definition of categories and two stages of actual data
analysis. Once the researchers establish and define the categories, the data could be used for the
three stages in the process of actual data analysis. Those three stages involve:
1. The preliminary definition and development of categories
The goal of this stage is to establish categories that could be used both to describe the data and
serve as a basis for the analysis. The preliminary stage began with an intensive reading for the literature review and study of all the individual taxpayer’s answer as the data gained from conducting depth interview and conceptual framework. The researchers want to find out
whether the 3 factors (status of individual, inland service revenue, and psychological factor)
22 describe the factors influencing individual taxpayer’s tax evasion in Jababeka, Cikarang Baru, Bekasi, and also could identify the differences the influences from each factor.
2. Stage A of the Step-One analysis
Stage 1A in the analysis consists of a close examination of each factor that influences the decision of individual taxpayer’s tax evasion separately. The descriptions of 5 respondents’ answer are compared and then summarized. The description in this step emphasizes the
similarities and differences within each of 3 factors towards the decision of individual taxpayer’s tax evasion.
3. Stage B of the Step-One analysis
Stage 1B in the analysis is to find the similarities and differences from the answer of each factor that influence the decision of individual taxpayer’s tax evasion. Pattern is referring to the groups associated statements that give insight (a) into the way individual taxpayer’s status of individual, inland revenue service, and psychological factor are interviewed, and (b) into
the similarities and differences in status of individual, inland revenue service, and
psychological factor of individual taxpayer.
Step 2: Analyzing the Stimulated Recall Interviews
Step 2 has the purpose to gain insight into the decision and type of tax evasion done by individual
taxpayer. The procedure on this step is also divided into 3 stages which are:
1. Enhancing the set of type
Based on the relationships between individual taxpayer’s status of individual, inland revenue service, and psychological factor towards the decision of individual taxpayer’s tax evasion as described in previous section, the researchers started the study of the individual taxpayer’s tax
evasion with the 3 types of tax evasion. To establish and find to what extent those 3 types of tax evasion influence the decision of individual taxpayer’s tax evasion, the researchers read the stimulated-recall transcripts and compared the types to these data in order to assess the data
validity, reformulate the types or generated new types from the data, return to the data to assess
the validity, and went on doing so until the type match the data satisfactory. The researchers
23 deduction for expenses that were not really incurred; and not lodging a tax return in an attempt
to avoid paying tax.
2. Stage A of Step-Two analysis
Stage 2A in the process requires an in-depth analysis of each the 3 factors (status of individual,
inland revenue service, and psychological factor). In order to describe the variety and range of the decision of individual taxpayer’s tax evasion in each of the factor, each factor is divided into subcategories. Status of individual is divided into age, gender, marital status, education,
and income level. Inland revenue service is divided into penalties, audits, and personal contact.
Psychological factors are divided into attitude, moral, and government. The researchers can
gain more detailed insights and describe the data more detailed by using those subcategories in researching the decision of individual taxpayer’s tax evasion in each category.
3. Stage B of Step-Two analysis
The researchers want to find out whether and in what way the subcategories are related to each
other, so the researchers needs to describe the relationships between subcategories for each
respondent. Therefore, the second main stage in the analysis procedure (stage 2B) consists of
a close examination of the relationship between the subcategories. The researchers want to identify the pattern in individual taxpayer’s tax evasion, each of which indicated the relationship between subcategories of 3 factors and 3 types of tax evasion.
Step 3: Combining Results of the Previous Steps
The purpose of the step 3 (final step) is to match the results of the analysis of the data provided by
3 independent variables (status of individual, inland revenue service, and psychological factor) and
1 dependent variable (type of tax evasion) used in the previous steps for getting a deeper level of insight into decision of individual taxpayer’s tax evasion. This final step also involves 3 stages which are:
1. Establishing the final set of factors
24 Table 5
Classification of Factors
Independent Variables Dependent Variable
Factor 1: Status of Individual
Subcategories:
- Claiming deduction for expenses that
were not really incurred
- Not lodging a tax return in an attempt
to avoid paying tax
Factor 2: Inland Revenue Service
Subcategories:
2. Stage A of the Final-Step analysis
This stage has purpose to describe the answers from each respondent regarding the independent variables and dependent variable. A comparison of each respondent’s answer is summarized based on the factors.
3. Stage B of the Final-Step analysis
Stage B has purpose to gain a comprehensive insights into the decision of individual taxpayer’s
25 The results are also consulted to the experts (tax planner) to find out whether the answer from
26
REFERENCES
BOOKS
Bethencourt, C. & Kunze, L. (2013). Tax evasion, social norms and economic growth. TU Dortmund: Universidad de La Laguna.
Cook, T. D. & Campbell, D. T. (1979). Quasi-Experimental design: Design and Analysis Issues for Field Settings. Skokie, Il: Rand McNally.
Denzin, N. K. & Lincoln, Y. S. (1994). Handbook of qualitative research. Thousand Oaks & London: Sage.
Hanum, A. N. (2005). Permasalahan Pajak Indonesia. Semarang: Fakultas Ekonomi Universitas Muhammadiyah Semarang.
Meijer, P. C., Verloop, N., & Beijaard, D. (2002). Multi-Method Triangulation in a Qualitative
Study on Teachers’ Practical Knowledge: An Attempt to Increase Internal Validity. Netherlands: Leiden University.
Miles, M. B. & Huberman, A. M. (1994). Qualitative data analysis: An expanded source book (2nd ed.). Thousand Oaks, CA:Sage.
Silverman, D. (2005). Doing qualitative research. London: Sage.
Stake, R. E. (1995). The art of case study research. Thousand Oaks: Sage.
Yin, R. K. (2003). Case Study Research: Design and Methods (3rd ed.). Thousand Oaks, CA: Sage.
JOURNALS
Alm, J. & Torgler, B. 2006. Culture Differences and Tax Morale in the United States and Europe. Journal of Economic Psychology, 27(2).
Andreoni, J & Vesterlund, L. (2001). Which is the Fair Sex? Gender Differences in Altruism. Quarterly Journal of Economics, 116.
Andreoni, J., et. al. (1998). Tax Compliance, Journal of Economic Literature.
Baxter, P. & Jack, S. (2008). Qualitative Case Study Methodology: Study Design and Implementation for Novice Researchers. The Qualitative Report, 13(4), 544-559.
Eisenhardt, K. M. (1989). Building theories from case study research. Academy of Management Review, 14(4), 532-550.
27 Fuest, C. & Riedel, N. (2009). Tax evasion, tax avoidance and tax expenditures in developing countries: A review of the literature. Oxford University Centre for Business Taxation, June 2009, 1 – 77.
Gcabo, R. & Robinson, Z. (2007). Tax compliance and behavioral response in South Africa: an alternative investigation. South African Journal of Economic and Management Sciences, 10(3), 357 – 370.
Hidayat, W. & Nugroho, A.A. (2010). Kewajiban Moral pada Perilaku Ketidakpatuhan Pajak Wajib Pajak Orang Pribadi, Journal Fakultas Ekonomi, Universitas Erlangga.
Kusumawati, I. (2005). Analisis Perilaku Wajib Pajak Orang Pribadi. Simposium Riset Ekonomi II.
McGee, R.W. (2006). Three Views on the Ethics of Tax Evasion. Journal of Business Ethics, 67(1).
Prebble, Z. & Prebble, J. (2010). The morality of tax avoidance. Creighton Law Review, 43 (3), 693 – 745.
Sandmo, A. (2005). The theory of tax evasion: a retrospective view. National Tax Journal, 58(4), 643 – 663.
Slemrod, J. (2007). Cheating Ourselves: The Economics of Tax Evasion. Journal of Economic Perspectives, 21(1).
Torgler, B. & Valev, N.T. (2010). Gender and Public Attitudes toward Corruption and Tax. Contemporary Economic Policy, 28.
Venter, J. H. (2011). FACTORS INFLUENCING TAX EVASION. Pretoria: University of Pretoria.
WEBSITES
Sari, E. N. (2011). Faktor-Faktor yang mempengaruhi tingkah laku WP dalam melaksanakan kewajibannya. Retrieved at 11th December 2014, from http://emilianovitasari.blogspot.com/2011/04/faktor-faktor-yang-mempengaruhi-tingkah. html
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APPENDIX
Guiding Questions:
I. Respondent Profile
1. What is your name?
2. How old are you?
3. What is your occupation?
4. Are you married?
5. What is your last education background?
6. How much is your income level? Above 5 million or below that?
II. Types of Tax Evasion
7. There are some types of tax evasion such as failing declare income, claiming
deduction for expenses, and not lodging tax return.
8. Have you ever done tax evasion? Why?
9. What type of tax evasion did you do? Why?
10.What factors influence your decision making to evade the tax?
III. Status of Individual Factors
11.There is an observation which relates age and tax evasion and mentions that young
taxpayers tend to evade the tax because they live on the edge and they are not easily
scared by the punishment of tax authority. Do you agree with this statement? Is
there any consideration between age and tax evasion?
12.There is statement that women are more dependent and compliant to pay tax
compared than men. Do you agree? What is your opinion regarding this statement?
13. You know that marriage people have different financial decision making compared
than single people. Is this phenomena also influence their decision making
regarding evading the tax?
29 15.Based on your observation from your friends, colleagues, family and acquaintances,
do the higher their income level is will make them evade the tax? Which income
level will lead them to evade the tax? Above 5 million or below 5 million?
IV. Inland Revenues Service
Prolog: in our research, we found factors influencing tax evasion, including inland
revenues service. It consist of penalties, audits and personal contacts. Do you familiar
with those terms? If yes, we may ask you to the next questions:
16.Do you think by imposing penalties for evading the tax would influence the
decision of tax evasion? Why?
17.Do you think low quality and seldom audits from tax office would influence the
decision of tax evasion? Why?
18.Do you think personal contact with the tax man influence the decision of tax
evasion? Why?
V. Psychological Factors
19.There is statement said that when the taxpayer feels being unfairly taxed, it will lead to tax
evasion. What is your opinion regarding this statement? Is there any relation between being
unfairly taxed and tax evasion?
20.Based on your observation from your surroundings, do you think the morale of
taxpayers and compliant to religion would influence the decision making of tax
evasion? Why?
21.Do you think weak control from the government would influence the decision of