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Victoria Boutique : A Business Plan.

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ABSTRACT

Business plan ini merupakan persyaratan untuk menempuh jenjang sarjana pada fakultas sastra jurusan English for Business Professionals (E.F.B.P). Business plan ini berisi rencana bisnis butik yang berlokasi di kota Bandung.

Target pemasaran bisnis ini adalah wanita yang sedang hamil yang ingin menjaga penampilannya untuk tetap menarik, dan wanita yang tidak hamil yang ingin membeli aksesoris atau pakaian hamil sebagai hadiah. Adapun target usia wanita tersebut yaitu dari usia 20 sampai 40 tahun dengan tingkat ekonomi mulai tingkat menengah sampai tingkat atas.

Bisnis ini diberi namaVictoria Boutique. Keunikan dari bisnis ini adalah bisnis ini khusus menjual pakaian wanita hamil dan aksesorisnya. Selain itu, konsumen dapat membeli langsung ataupun memesan sesuai model yang diinginkan.

Victoria Boutique akan berlokasi di Bandung Trade Centre (BTC), tepatnya di Lower Ground Floor (LGF) B-3/10. Adapun waktu

beroperasinya setiap hari, mulai pukul 09.00 sampai pukul 21.00, sesuai dengan jam operasi BTC. Victoria Boutique memperkerjakan 4 orang shopkeeper, 2 orangcashier,1 orangdesigner,dan 1 orang manager, yang adalah pemiliknya.

Untuk memasarkan produknya, Victoria Boutique melakukan promosi diantaranya; mencetak brosur untuk dibagi-bagikan lingkungan BTC, mencantumkan iklan di koran Pikiran Rakyat, majalah Dewi, dan juga di Google, Yahoo dan Facebook agar orang-orang mengenal dan tertarik untuk datang ke Victoria Boutique. Selain itu Victoria Boutique juga membuat website yang dapat di akses oleh siapapun melalui internet dengan alamat www.victoria.co.id.

Untuk membuka bisnis ini, Victoria Boutique membutuhkan Rp. 20,181,000 sebagai modal awal. Setelah menghitung biaya operasional dan asumsi pemasukan, cash flow Vistoria Boutique berjumlah Rp.

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TABLE OF CONTENTS

TITLE PAGE

DECLARATION OF ORIGINALITY………...i

FRONT COVER OF THE BUSINESS PLAN…………...ii

APPROVAL PAGE………...iii

TABLE OF CONTENTS………..iv

ABSTRACT..………...v

EXECUTIVE SUMMARY………...vi

CHAPTER I. THE BACKGROUND……….1

CHAPTER II. MARKETING ASPECT………...7

CHAPTER III. OPERATIONAL ASPECT………...15

CHAPTER IV. HUMAN RESOURCES ASPECT………...21

CHAPTER V. FINANCIAL ASPECT………...27 BIBLIOGRAPHY

APPENDICES:

A.LOCATION MAP B.FLOOR PLAN

C.SAMPLE PICTURES OF VICTORIA BOUTIQUE’S COLLECTIONS

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CHAPTER I

BACKGROUND

1.1. Background of Business

Women, in accordance with their nature, always want to look beautiful and attractive, even when they are pregnant with their stomach shown enlarged. Many women who think it is difficult to look fashionable while pregnant, because during pregnancy, they will experience major changes that can alter their appearance (“Tampil Cantik dan Nyaman Saat Hamil” par. 1). Therefore, to meet their needs in appearance I am interested in opening a boutique.

There are many kinds of boutiques, such as clothes, shoes or jewelry boutiques. Ausbrooks defines boutique as follows.

Boutiques are small, highly specialized and fashionable stores that generally cater to a niche market. The word "boutique" means "shop" in French. Boutiques grow in popularity each year as people search for alternatives to mass- produced clothing and goods. (“About Boutiques” par. 1)

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Additionally, boutiques usually offer specialty goods. For example, women’s clothing boutiques offer daily clothes, office clothes, party clothes, or maternity clothes.

To fulfill pregnant women’s needs in fashion, I would like to open a maternity boutique. Even though a woman is pregnant, she can keep herself fashionable in appearance. Additionally, this boutique is something new and different from other boutiques. The purpose of this business is not only to get profit, but also to help pregnant women to find the clothes that suit their bodies.

The name of the boutique is “Victoria Boutique”. I choose the name because it is simple and interesting; it is easier for the customers to remember. The word “Victoria” is taken from “Victory”, which means win. “Victoria Boutique” (henceforth, VB), then, means a winning boutique that sells many kinds of maternity clothes. LaMarco states that ones should choose a name for their home business boutique which reflects the business well to make others know exactly what to expect from the boutique (par. 3). In other words, the name of a business will reflect the progress of the business itself. Therefore, what the progress that VB expected of this business is to be the win boutique in selling VB’s Products.

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crowded and strategic with a potential 3.5 million people in Bandung. Additionally, BTC provides online service to make the traders able to conduct transactions virtually, with internet facilities online 24 hours (“Bandung Trade Center” par. 1-5). Therefore, I choose this location. Besides this, the location really supports the business; the cost of rent is appropriate with budget. Moreover, I did an observation by visiting to BTC, and the result is there are a lot of people who come to BTC. They may buy some clothes for themselves or as a gift for their friends. Thus, my

boutique will have a potential market.

1.2. Unique Selling Preposition

The uniqueness of VB is that this boutique provides maternity clothes to fulfill pregnant women’s needs. The clothes are up-to-date, and the price is affordable for the middle to upper economic class. Its other uniqueness is it provides accessories to complement the appearance of pregnant women so that they do not have to look elsewhere for

accessories. Additionally, the customers can order the clothes if the size is out of stock or not available in the shop.

1.3. SWOT Analysis

SWOT is

Strengths, Weaknesses, Opportunities and Threats of

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against competitors and that give the company the strongest possible strategic advantage” (567). The SWOT analysis of VB is explained in the following.

1.3.1. Strengths

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vests to meet the pregnant and non pregnant women’s needs. As a result, if they buy some clothes in the boutique and then they need some

accessories, they do not have to go elsewhere because the boutique also provides many kinds of accessories.

1.3.2. Weaknesses

There are several weaknesses of this business. The first weakness of this business is the room that the boutique uses is quite small (20m2). It has limited space to display the products, to solve this problem VB display all products in the VB’s website. The second weakness is VB only

provides maternity clothes and accessories; consequently, the visitors who do not need maternity clothes and also the accessories, they will not be attracted to enter this boutique. Another weakness is the prices of the products depend on the prices of the materials, which means if the price of the materials increases, the price of VB’s products will also increase.

1.3.3. Opportunity

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1.3.4. Threats

One of the threats of this business is the existence of other boutiques in Bandung that provide some maternity clothes among their other products, such as “Look Boutique” in BTC. Another threat is there are a lot of online boutiques that sell maternity clothes and accessories, but it is not

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EXECUTIVE SUMMARY

Nowadays, most women love going out wearing nice fashion styles, even when they are pregnant. To meet their needs in appearance I am interested in opening a boutique.

Victoria Boutique is the right place for pregnant women to find suitable clothes, with models and up-to-date designs. Additionally, customers can order clothes based on their needs and desires.

Victoria Boutique is located on the Lower Ground Floor B-3/10,

Bandung Trade Centre, Jalan Dr. Djunjunan, Bandung. Therefore, Victoria Boutique can be found easily by customers and on top of that, the

boutique has friendly shopkeepers who will welcome and assist the customers. For the customers’ orders (clothes ordered by customers based on their needs and desires), they will be handled by Victoria Boutique's designer.

The first target market of Victoria Boutique is the pregnant women with waist circumference from 60 until 120cm. The second target market is non-pregnant women who want to buy maternity clothes and accessories as gifts for pregnant women.

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BIBLIOGRAPHY

Printed Sources

Chase, Richard B., F. Robert Jacobs, and Nicholas J. Aquilano. Operations

Management for Competitive Advantage with Global Cases. 11thEd. New

York: The McGraw-Hill Companies, Inc., 2007.

Cooke, Robert A., The McGraw-Hill 36-Hour Course in Finance for

Nonfinancial Managers. 2nded. New York: The McGraw-Hill Companies,

Inc., 2004.

Gitman, Lawrence, J., Principles of Managerial Finance. 11thed. Boston:

Pearson Education, Inc., 2006.

Hilton, Ronald W., Michael W. Maher, and Frank H. Selto. Cost Management:

Strategies for Business Decisions. 2nded. New York: The McGraw-Hill

Companies, Inc., 2003.

Kotler, Philip, and Gary Armstrong. Principles of Marketing. 10thed. New

Jersey: Pearson Education, Inc., 2004.

Noe, Raymond A., et al. Human Resources Management: Gaining a

Competitive Advantage. 5thed. New York: Mc Graw-Hill Companies, Inc.,

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Robbins, Stephen P. Organizational Behavior. 10thed. New Jersey: Pearson

Education, Inc., 2003.

Electronic Sources

Administrator.“Bandung Trade Centre.” Gapuraprima.com. 05 May 2009. 26

March 2010

<http://www.gapuraprima.com/index.php?option=com_content&task=

view&id=15&Itemid=48>.

Ausbrooks, Cindy.”About Boutiques.” ehow,Inc. 26 September 2009. 27

September 2009

<http://www.ehow.com/about_4623842_boutiques.html>.

LaMarco, Nicole.”How to Start a Home Business Boutique.” ehow,Inc.

2009-2010. 26 March 2010

<http://www.ehow.com/how_5011033_start-home-business-boutique.html>.

Londre, Larry Steven.The Marketing Mix (4P’s) and the Nine P’s.”

londremarketing.com. Los Angeles. 2009. 27 September 2009

<http://www.londremarketing.com/documents/Nineps05122009.pdf>.

“Tampil Cantik dan Nyaman Saat Hamil.” Rmblitz. 25 June 2008. 26 March

2010.

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