Computer-based Training
Computer-based Training
Slides Prepared by
Slides Prepared by
Corey Smith
Overview
Overview
What is Computer-based Training?
What is Computer-based Training?
Will Computer-based Training work for me?
Will Computer-based Training work for me?
How does it work?
How does it work?
Advantages and Disadvantages
Advantages and Disadvantages
Cornhill Insurance
Cornhill Insurance
What Is Computer-based
What Is Computer-based
Training (CBT)
Training (CBT)
Courseware
Courseware
•
Specific computer software used for
Specific computer software used for
instructional purposes
instructional purposes
Generic Vs. Authored
Generic Vs. Authored
Generic CBT
Generic CBT
•
Pre-produced software focused on
Pre-produced software focused on
specific topics
specific topics
Authored CBT
Authored CBT
Will CBT Work for Me?
Will CBT Work for Me?
Running out of space to store
Running out of space to store
training manuals?
training manuals?
Spending too much on distance
Spending too much on distance
learning?
learning?
Training staff running low?
Training staff running low?
Is quality of training slacking?
Is quality of training slacking?
What Do I Need?
What Do I Need?
What do my employees need to
What do my employees need to
know?
know?
What do they need to be able to
What do they need to be able to
do?
do?
What existing knowledge do they
What existing knowledge do they
know prior to training?
How Does It Work?
How Does It Work?
Simulations
Simulations
Interactivity
Interactivity
Testing
Testing
Bookmarks
Bookmarks
Database
Database
How Does It Work?
How Does It Work?
Simulations
Simulations
•
Customer-employee situations
Customer-employee situations
•
Military simulations
Military simulations
* Rothfeder, Jeffery
How Does It Work?
How Does It Work?
Interactivity
Interactivity
•
Performance-based not knowledge-
Performance-based not knowledge-
based
based
•
“
“
Driving a car”
Driving a car”
•
End of section quizzes
End of section quizzes
How Does It Work?
How Does It Work?
Testing
Testing
•
Pretests evaluate existing knowledge
Pretests evaluate existing knowledge
•
Training focuses on subsequent
Training focuses on subsequent
deficiencies
deficiencies
•
Self-test questions throughout
Self-test questions throughout
program
program
How Does It Work?
How Does It Work?
Bookmarks
Bookmarks
•
Work automatically saved
Work automatically saved
•
Stop and start at will
Stop and start at will
•
Return to exact position for a
Return to exact position for a
How Does It Work?
How Does It Work?
Database
Database
•
Course management
Course management
–
Training/retraining dates
Training/retraining dates
•
Progress checked
Progress checked
•
Standard progress and result reports
Standard progress and result reports
How Does It Work?
How Does It Work?
Customization
Customization
•
Generic programs can be tailored
Generic programs can be tailored
•
Video, graphics, etc., can be added at
Video, graphics, etc., can be added at
Advantages
Advantages
Availability
Availability
Pace conformance
Pace conformance
Reduce training costs
Reduce training costs
Advantages
Advantages
Language flexibility
Language flexibility
Cut classroom/storage space
Cut classroom/storage space
Fewer staff off floor at once
Fewer staff off floor at once
Disadvantages
Disadvantages
High initial cost
High initial cost
Computer availability
Computer availability
* Insurance Systems B
ulletin
Cornhill Insurance*
Cornhill Insurance*
Background
Background
•
160 IT professionals = variation of
160 IT professionals = variation of
technologies and systems
technologies and systems
•
Continuous updating
Continuous updating
•
Personal and technical skills required
Personal and technical skills required
•
Current system too costly
Current system too costly
* Insurance Systems B
ulletin
Cornhill Insurance*
Cornhill Insurance*
Implementation
Implementation
•
CBT Systems agreement entitles
CBT Systems agreement entitles
Cornhill to 200 courses
Cornhill to 200 courses
•
Course units increase 300% (CBT and
Course units increase 300% (CBT and
Classroom)
Classroom)
•
Training budget remains same
Training budget remains same
•
Courses accessed directly from
Courses accessed directly from
* Insurance Systems B
ulletin
Cornhill Insurance*
Cornhill Insurance*
Implementation
Implementation
•
Audit report production
Audit report production
Exercise
Exercise
Divide into groups
Divide into groups
List company training problems
List company training problems
•
Compare to brainstorming questions
Compare to brainstorming questions
Summary
Summary
Cost effectiveness and flexibility
Cost effectiveness and flexibility
outweigh disadvantages
outweigh disadvantages
CBT is the wave of the future
CBT is the wave of the future
Bibliography
Bibliography
1. Abcede, Angel. “Computer-based Training Provides Powerful Tools”.
1. Abcede, Angel. “Computer-based Training Provides Powerful Tools”.NPN: NPN:
National Petroleum News
National Petroleum News. V89n12. Nov 1997. P 40-42. V89n12. Nov 1997. P 40-42 2. Meagher, Michele. “Computer-based Training”.
2. Meagher, Michele. “Computer-based Training”. Executive: The Executive: The
Management JournalOf Credit Union Professionals. V29n1. Spring
Management JournalOf Credit Union Professionals. V29n1. Spring
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1989. P 12-14
3. Gordan, Jack. Lee, Chris. “The Future of Computer-based Training”.
3. Gordan, Jack. Lee, Chris. “The Future of Computer-based Training”.
Training: The Magazine of Human Resources Development
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1985. P C6 – C28
4. Keckan, Maria. “Computer-based Staff Training: Can You Afford Not To?”.
4. Keckan, Maria. “Computer-based Staff Training: Can You Afford Not To?”.
Nursing Homes
Nursing Homes. v46n6 Jun 1997. P 101-102. v46n6 Jun 1997. P 101-102 5. Rothfeder, Jeffery. “Computer-based Training”.
5. Rothfeder, Jeffery. “Computer-based Training”. ForbesForbes. V1n1 (Executive . V1n1 (Executive Edge Supplement).Sept 1998. P 34
Edge Supplement).Sept 1998. P 34
6. Schraff, William. “Computer-based Training Enters The Mainstream: CBT
6. Schraff, William. “Computer-based Training Enters The Mainstream: CBT
Group Shows Strong Growth As It Makes Its Impact With Big
Group Shows Strong Growth As It Makes Its Impact With Big
Companies”.
Bibliography
Bibliography
7. Lawson, R Scott. “Computer-based Training: Is It The Next Wave?”.
7. Lawson, R Scott. “Computer-based Training: Is It The Next Wave?”.
Professional Safety
Professional Safety. V44n6 Jun 1999. P 30-33. V44n6 Jun 1999. P 30-33
8. Puttre, Michael. “Computer-based Training Keeps MEs Current”.
8. Puttre, Michael. “Computer-based Training Keeps MEs Current”.
Mechanical Engineering
Mechanical Engineering. V116n5 May 1994. P 70-74. V116n5 May 1994. P 70-74
9. MacLeod, Marilyn. “Improving Education Through Computer-based
9. MacLeod, Marilyn. “Improving Education Through Computer-based
Training”.
Training”. Nursing ManagementNursing Management. v25n7. July 1994. P 86-88. v25n7. July 1994. P 86-88
10. Schwade, Stephen. “Is It Time To Consider Computer Based Training?”.
10. Schwade, Stephen. “Is It Time To Consider Computer Based Training?”.
Personnel Administrator
Personnel Administrator. v301n2. Feb 1985. P 25-35. v301n2. Feb 1985. P 25-35
11. Heck, William C. “Computer-based Training – The Choice Is Yours”.
11. Heck, William C. “Computer-based Training – The Choice Is Yours”.
Personnel Administrator
Personnel Administrator. Feb 1985. P 39-46. Feb 1985. P 39-46
12. Smith, R. Blake. “Computer-based Training Is Designed For Interactive
12. Smith, R. Blake. “Computer-based Training Is Designed For Interactive
Learning Experience”.
Learning Experience”. Occupational Health & SafetyOccupational Health & Safety. V61n12. Dec . V61n12. Dec 1992. P 50,59