Catalog no. K00167
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Ergonomics & Human Factors, Industrial Engineering & Manufacturing
Table of Contents
Ergonomics & Human Factors
Cognitive Engineering & Decision Making ...3
Ergonomics & Psychology ...5
Human Computer Interaction...6
Human Performance Modeling ...8
Musculoskeletal Disorders ...9
Product Design ...10
Work Design ...13
Industrial Engineering Facility Management ...14
Healthcare Systems Engineering ...16
Operations Research ...20
Organizational Culture ...24
Plant Engineering ...28
Production Systems ...29
Project Management ...31
Quality Control & Reliability ...40
Systems Engineering...46
General References ...49
Manufacturing Manufacturing & Processing ...60
Supply Chain Management ...66
Textile Manufacturing ...69
General References ...70
Occupational Health & Safety Industrial Hygiene ...74
Safety ...76
General References ...80
Title Index ...82
Author Index ...84
Sales Agents ...87
2
Cognitive Engineering & Decision Making
3 Advances in Physical Ergonomics and Safety
Edited by
Tareq Z. Ahram and Waldemar Karwowski University of Central Florida, Orlando, USA
Catalog no. K13240, ISBN: 978-1-4398-7038-9
July 2012, 6-1/8 x 9-1/4, 604 pp., Suggested Price: $79.95 / £49.99
Advances in Affective and Pleasurable Design
Edited by Yong Gu Ji
Yonsei University, Seoul, Korea
Catalog no. K13258, ISBN: 978-1-4398-7118-8
July 2012, 6-1/8 x 9-1/4, 788 pp., Suggested Price: $79.95 / £49.99
Advances in Ergonomics in Manufacturing
Edited by
Stefan Trzcielinski
Poznan University of Technology, Poland Waldemar Karwowski
University of Central Florida, Orlando, USA
Catalog no. K13241, ISBN: 978-1-4398-7039-6
July 2012, 6-1/8 x 9-1/4, 532 pp., Suggested Price: $79.95 / £49.99
Advances in Human Aspects of Aviation
Edited by Steven J. Landry
Purdue University, West Lafayette, Indiana, USA Catalog no. K13257, ISBN: 978-1-4398-7116-4
July 2012, 6-1/8 x 9-1/4, 658 pp., Suggested Price: $79.95 / £49.99
Advances in Human Aspects of Road and Rail Transportation
Edited by
Neville A. Stanton University of Southampton, UK
Catalog no. K13260, ISBN: 978-1-4398-7123-2
July 2012, 6-1/8 x 9-1/4, 878 pp., Suggested Price: $79.95 / £49.99
Advances in the Human Side of Service Engineering
Edited by
James C. Spohrer
IBM Almaden Research Center, San Jose, California, USA Louis E. Freund
San Jose State University, California, USA
Catalog no. K13231, ISBN: 978-1-4398-7026-6
July 2012, 6-1/8 x 9-1/4, 482 pp., Suggested Price: $79.95 / £49.99
Advances in Human Aspects of Healthcare
Edited by
Vincent G. Duffy
Purdue University, West Lafayette, Indiana, USA Catalog no. K13227, ISBN: 978-1-4398-7021-1
July 2012, 6-1/8 x 9-1/4, 760 pp., Suggested Price: $79.95 / £49.99
Advances in Cognitive Engineering and Neuroergonomics
Edited by
Kay M. Stanney and Kelley S. Hale Design Interactive Inc., Oviedo, Florida, USA Catalog no. K13224, ISBN: 978-1-4398-7016-7
July 2012, 6-1/8 x 9-1/4, 328 pp., Suggested Price: $79.95 / £49.99
Advances in Social and Organizational Factors
Edited by Peter Vink
Delft University of Technology, the Netherlands Catalog no. K13226, ISBN: 978-1-4398-7019-8
July 2012, 6-1/8 x 9-1/4, 840 pp., Suggested Price: $79.95 / £49.99 Purdue University, West Lafayette, Indiana, USA and Tsinghua University, Beijing,
People’s Republic of China Waldemar Karwowski
University of Central Florida, Orlando, USA Advances in Human Factors and Ergonomics Series
With contributions from an international group of authors with diverse backgrounds, this set comprises all 14 volumes of the proceedings of the 4th AHFE Conference 21-25 July 2012. The set presents the latest research on current issues in human factors and ergonomics. It draws from an international panel that examines cross-cultural differences, design issues, usability, road and rail transportation, aviation, modeling and simulation, and healthcare.
Catalog no. K15228, ISBN: 978-1-4665-5262-3
August 2012, 6-1/8 x 9-1/4, 8218 pp., Suggested Price: $995.00 / £634.00 Also available as an eBook
Advances in Design for Cross-Cultural Activities Part I
Edited by
Dylan D. Schmorrow
US Naval Officer (Captain), Assoc. Director, Human Systems, USA Denise M. Nicholson
University of Central Florida, Orlando, USA
Catalog no. K13232, ISBN: 978-1-4398-7028-0
July 2012, 6-1/8 x 9-1/4, 480 pp., Suggested Price: $79.95 / £49.99
Advances in Design for Cross-Cultural Activities Part II
Edited by
Dylan D. Schmorrow
US Naval Officer (Captain), Assoc. Director, Human Systems, USA Denise M. Nicholson
University of Central Florida, Orlando, USA
Catalog no. K15443, ISBN: 978-1-4665-5686-7
July 2012, 6-1/8 x 9-1/4, 470 pp., Suggested Price: $79.95 / £44.99
Advances in Applied Human Modeling and Simulation
Edited by
Vincent G. Duffy
Purdue University, West Lafayette, Indiana, USAA Catalog no. K13234, ISBN: 978-1-4398-7031-0
July 2012, 6-1/8 x 9-1/4, 578 pp., Suggested Price: $79.95 / £49.99
Advances in Usability Evaluation Part I
Edited by
Marcelo M. Soares
Federal University of Pernambuco, Brazil Francesco Rebelo
CIPER - Technical University of Lisbon, Dafundo, Portugal Catalog no. K13229, ISBN: 978-1-4398-7024-2
July 2012, 6-1/8 x 9-1/4, 680 pp., Suggested Price: $79.95 / £49.99
Advances in Usability Evaluation Part II
Edited by
Marcelo M. Soares
Federal University of Pernambuco, Brazil Francesco Rebelo
CIPER - Technical University of Lisbon, Dafundo, Portugal Catalog no. K15898, ISBN: 978-1-4665-6054-3
July 2012, 6-1/8 x 9-1/4, 660 pp., Suggested Price: $79.95 / £49.99
Advances in Human Factors and Ergonomics 2012
14 Volume Set
Proceedings of the 4th AHFE Conference 21-25 July 2012
Edited by
Gavriel Salvendy
4
Cognitive Engineering & Decision Making
A how-to-do-it resource for researchers and professionals, this book brings together discussions of technical issues in driving simulation with broad areas in which driving simulation is now playing a role. Covering basic and advanced topics, the book examines hardware and software selection; visual database and scenario development; independent subject variables; and dependent vehicle, environmental, and psychological variables. It also explores statistical and biostatistical analysis, discusses different types of drivers, reviews existing and future key-in vehicle devices, and describes methods for validation of research.
Catalog no. 61003, ISBN: 978-1-4200-6100-0 April 2011, 8-1/2 x 11, 751 pp.
Suggested Price: $139.95 / £89.00 Also available as an eBook
Handbook of Driving Simulation for Engineering, Medicine, and Psychology
Edited by
Donald L. Fisher, Matthew Rizzo, Jeffrey Caird, and John D. Lee
The reason that good interfaces are few and far between is really quite simple:
they are extremely difficult to design and build properly. While there are many books available that address display design, most of them focus on aesthetic principles but lack scientific rigor, or are descriptive but not prescriptive. This book elucidates an overarching framework for design that can be applied to the broad spectrum of existing domains. The authors delineate analytical tools and principles of design that are general and powerful, but very abstract, accompanied by concrete examples of their use in a variety of domains of application. The book includes access to a website containing examples of the dynamic properties of displays.
Catalog no. 6438X, ISBN: 978-1-4200-6438-4 March 2011, 6-1/8 x 9-1/4, 510 pp.
Suggested Price: $104.95 / £66.99 Also available as an eBook
Display and Interface Design
Subtle Science, Exact Art
Kevin B. Bennett and John M. Flach Wright State University, Dayton, Ohio, USA
Covering theoretical and practical aspects, this book provides a comprehensive, state-of-the-science review of aging, learning, skill acquisition, and training.
The text encompasses a broad range of issues relevant to current and future older populations, ranging from theories of learning in adulthood to practical guidelines for training and instructional design. It also addresses issues such as e-learning, multimedia training formats, training and telework, and recent findings regarding cognitive plasticity and cognitive training. The authors present case study examples from a variety of domains, including healthcare, and include discussions of motivation as well as age discrimination.
Catalog no. K12131, ISBN: 978-1-4398-4787-9 October 2012, 6-1/8 x 9-1/4, 325 pp., Soft Cover Suggested Price: $79.95 / £49.99
Also available as an eBook
Designing Training and Instructional Programs for Older Adults
Sara J. Czaja and Joseph Sharit University of Miami, Coral Gables, Florida, USA
This book brings together an interdisciplinary group of experts to provide increased understanding of the ways in which cultural differences may influence decision making and action. It brings together current knowledge about decision processes, culture and cognition, design of products and interfaces for human interaction with machines and organizational processes culled from a wide variety of sources and puts them into one comprehensive resource. It examines how to design systems used by individuals from different cultures and accommodate the varied backgrounds that affect the users’ decisions and actions.
Catalog no. K12081, ISBN: 978-1-4398-4646-9 October 2011, 6-1/8 x 9-1/4, 344 pp.
Suggested Price: $104.95 / £66.99 Also available as an eBook
Cultural Factors in Systems Design
Decision Making and Action
Edited by
Robert W. Proctor, Shimon Y. Nof, and Yuehwern Yih
Purdue University, West Lafayette, Indiana, USA Industrial and Systems Engineering Series
As with many developing fields, the literature on working dogs is scattered across several non-overlapping disciplines from forensics and the life sciences to medicine, security, and wildlife biology. This book draws together related research into an interdisciplinary resource of science-based information.
Providing a complete overview, from physiology to cognition, the book discusses working dogs from a scientific perspective. It covers a wide range of current and potential tasks, explores ergonomic and cognitive aspects of these tasks, and covers personality traits and behavioral assessments of working dogs.
Catalog no. 79913, ISBN: 978-1-4200-7991-3 April 2009, 6-1/8 x 9-1/4, 366 pp.
Suggested Price: $99.95 / £64.99 Also available as an eBook
Canine Ergonomics
The Science of Working Dogs
Edited by
William S. Helton
Michigan Technological University, Houghton, USA
Broad in scope, this book thoroughly examines the intersection of auditory processing and mental workload requirements, highlighting the information processing demands of auditory signals. The author provides background information before going on to explore methodologies and design issues. She provides extensive coverage of audition in human factors, cognitive aspects of auditory processing related to attention, working memory, speech and decision making, auditory processing changes associated with aging, and the impact of advanced auditory displays. The text draws together work from a vast array of disparate fields to create an interdisciplinary resource on auditory perception.
Catalog no. TF1738, ISBN: 978-0-415-32594-3 February 2012, 6-1/8 x 9-1/4, 343 pp.
Suggested Price: $119.95 / £76.99 Also available in soft cover and as an eBook
Auditory Cognition and Human Performance
Research and Applications
Carryl L. Baldwin
George Mason University, Fairfax, Virginia, USA
Cognitive Eng. & Decision Making/Ergonomics & Psychology 5
An exploration of the application of psychological principles and techniques to the specific situations and problems of aviation, this book provides an overview of the role of psychology in the field of aviation. The authors address the design of aviation systems, the selection and training of pilots, the psychological characteristics of pilots that may relate to aviation safety, and the behavior of passengers. They cover key concepts of psychological research and data analysis at a depth that allows an understanding of how these tools are used.
Catalog no. K10417, ISBN: 978-1-4398-0843-6 September 2009, 6-1/8 x 9-1/4, 240 pp.
Suggested Price: $99.95 / £64.99 Also available as an eBook
Aviation Psychology and Human Factors
Monica Martinussen Tromso University, Norway David R Hunter
A comprehensive treatment of work domain analysis, this book covers fundamental topics such as abstraction, decomposition, and structural means-ends and part- whole relations—the basic characteristics of a work domain model. It also covers more advanced topics such as the development of multiple models of a system and the distinction between causal and intentional systems, illustrated with numerous examples, crossing a range of systems including warships, libraries, and petrochemical plants. Three detailed case studies assessing the impact, uniqueness, and feasibility of applying work domain analysis in industrial settings are described as well.
Catalog no. ER612X, ISBN: 978-0-8058-6129-7 December 2012, 7 x 10, 320 pp.
Suggested Price: $89.95 / £57.99 Also available in soft cover and as an eBook
Work Domain Analysis
Concepts, Guidelines, and Cases
Neelam Naikar
Centre for Cognitive Work & Safety Analysis, Melbourne, Australia
A collaboration between leading scientists, practitioners, and researchers at Carnegie Mellon University and the University of Pittsburgh, this book is a comprehensive resource describing quality of life technologies and their development, evaluation, adoption, and commercialization. It takes an interdisciplinary team approach to the process of technology development for disabled and older persons and discusses the state of the art and future directions of technologies. This work provides direction on how to identify user needs and preferences, engage end-users in the design and development process, and evaluate and commercialize the technologies.
Catalog no. K14561, ISBN: 978-1-4665-0534-6 October 2012, 7 x 10, 334 pp.
Suggested Price: $139.95 / £89.00 Also available as an eBook
Quality of Life Technology Handbook
Edited by Richard Schulz
University of Pittsburgh, Pennsylvania, USA Rehabilitation Science in Practice Series
With contributions from international professionals and researchers, this book is one of the first texts to address the emerging field of neuroadaptive systems and presents the state-of-the-art developments in the field. It discusses neuroscience and human factors, as well as brain activity measurement. Topics covered include operator functional state (OFS) and neuroadaptive systems;
psychological constructs versus neuronal mechanisms; object recognition versus object-directed grasping; mental fatigue, sleeplessness, and neural mechanisms of control; and attentional network and error-related negativity associated with sleep deprivation.
Catalog no. K12687, ISBN: 978-1-4398-5745-8 October 2012, 7 x 10, 410 pp.
Suggested Price: $129.95 / £82.00 Also available as an eBook
Neuroadaptive Systems
Theory and Applications
Edited by
Magdalena Fafrowicz, Tadeusz Marek, Waldemar Karwowski, and Dylan Schmorrow
This handbook provides students with the communication skills they will need to further their careers. It provides self-assessments, a structure for planning, and the skills required for starting a career. The handbook highlights the main issues that have to be taken in consideration when planning a career. More essentially, it provides directions on how to acquire the skills and competences that are needed after completing education at the university.
Catalog no. N10579, ISBN: 978-981-4364-67-6 January 2013, 6 x 9, 250 pp.
Suggested Price: $49.95 / £31.99
Mastering Technical Communication Skills
A Student’s Handbook
Peter Wide
Orebro University, Sweden
Covering the emerging field of knowledge service engineering, this groundbreaking handbook outlines how to acquire and utilize knowledge in the twenty-first century. Drawn on the expertise of the founding faculty member of the world’s first university knowledge engineering service department, this book describes what knowledge services engineering means and how it is different from service engineering and service production. Presenting multiple cultural aspects including US, Finnish, and Korean, this handbook provides engineering, systemic, industry, and consumer use viewpoints to knowledge service systems and engineering paradigms.
Catalog no. K12438, ISBN: 978-1-4398-5294-1 May 2012, 6-1/8 x 9-1/4, 599 pp.
Suggested Price: $99.95 / £63.99 Also available as an eBook
Knowledge Service Engineering Handbook
Edited by Jussi Kantola Evolute Finland Oy Waldemar Karwowski
University of Central Florida, Orlando, USA
6
Ergonomics & Psychology/Human Computer Interaction
This second edition of a bestseller comprehensively treats human factors research methods, design guidelines, and processes for use in developing effective websites and web-based technologies. The first edition included 38 chapters written by over 80 distinguished scholars and practitioners, the second edition has increased the number of contributors and added eight new chapters. The book covers usability methods, accessibility and ISO guidelines, and social networking and online gaming. Chapters also examine healthcare, data mining, mobile devices, and learning communities. An instructor’s manual and figure slides are available upon qualifying course adoption.
Catalog no. K11245, ISBN: 978-1-4398-2594-5 April 2011, 8-1/2 x 11, 794 pp.
Suggested Price: $139.95 / £89.00 Also available in soft cover and as an eBook
Textbook
Handbook of Human Factors in Web Design
Second Edition
Edited by
Kim-Phuong L. Vu
California State University, Long Beach, USA Robert W. Proctor
Purdue University, West Lafayette, Indiana, USA Series: Human Factors and Ergonomics
With the increase of globalization of business and industry, IT products and services are produced and marketed across geographical cultural boundaries without any consideration of culture. There is a high probability that IT products and services developed in one country may not be effectively used in another country, which may hinder market penetration and sales and use of IT products and services. This book provides comprehensive coverage of the psychological foundations of cross-cultural design. The text presents methodology for assessing similarities, differences, likes, dislikes, and difficulties with different information appliance products and information services.
Catalog no. K11760, ISBN: 978-1-4398-3873-0 October 2012, 6-1/8 x 9-1/4, 260 pp.
Suggested Price: $89.95 / £57.99 Also available as an eBook
Cross-Cultural Design for IT Products and Services
Pei-Luen Patrick Rau Tom Plocher Yee-Yin Choong
Series: Human Factors and Ergonomics
In spite of the rapid growth that has made affective computing a highly active area of research and practice, no single volume exists that covers recent technological developments and provide the necessary background on relevant empirical research and theoretical foundations from psychology and neuroscience. Filling this need, this book is designed to be a textbook for advanced undergraduate and graduate courses and an introductory practitioner guide for newcomers to the field. Its depth of coverage makes it suitable as reference for researchers and practitioners in the different subfields of affective computing.
Catalog no. C8262, ISBN: 978-1-4200-8262-3 June 2013, 6-1/8 x 9-1/4, 300 pp.
Suggested Price: $79.95 / £49.99 Also available as an eBook
Affective Computing
Theory, Methods, and Applications
Eva Hudlicka
Psychometrix Associates, Inc., Blacksburg, Virginia, USA
This book explains the basic terminology used to discuss experiments and takes a brief look at the more than 150-year history of experiments in psychology. It covers how to generalize from a few people to the whole population. The largest part of the book is dedicated to the most flexible, and arguably the most central, aspect of an experiment: What do the participants do? Each chapter follows the same structure and includes two examples, one from traditional psychophysics and one using computer-animated facial expressions as stimuli.
Catalog no. K00394, ISBN: 978-1-56881-468-1 November 2011, 6 x 9, 408 pp.
Suggested Price: $62.95 / £39.99 Also available as an eBook
Experimental Design
From User Studies to Psychophysics
Douglas W. Cunningham
Brandenburg University of Technology, Cottbus, Germany Christian Wallraven
Korea University, Seoul, South Korea
A comprehensive introduction to the field of ergonomics, this text includes scientific principles, research, applications, and emerging trends in technology.
It contains all the necessary elements for delivery of a quality ergonomics course including a sample course syllabus, PowerPoint® slides for instructors and students, homework assignments, class projects, instructor’s manual, suggested lab equipment, proposed lab exercises, and a student laboratory manual. This valuable resource allows readers to understand and improve the environments, equipment, and systems with which humans interact in the workplace, recreational environment, and home.
Catalog no. K10245, ISBN: 978-1-4398-0445-2 December 2011, 6-1/8 x 9-1/4, 356 pp.
Suggested Price: $83.95 / £52.99 Also available as an eBook
Textbook
Ergonomics
Foundational Principles, Applications, and Technologies
Pamela McCauley Bush
University of Central Florida, Orlando, USA
This book presents an exhaustive compilation of state-of-the-art research and theory into the causes and consequences of behavioral adaptation in road transport/road safety and systems. It brings together earlier and more recent theories on behavioral adaptation, combined with practical advice and methods to minimize the potential impact of behavioral adaptation on the road transport system and road user safety. This text is an essential component of any road safety library, benefiting researchers, practitioners, designers, and policy-makers interested in maximizing safety while encouraging innovation and excellence in road transport-related design.
Catalog no. K12663, ISBN: 978-1-4398-5667-3 April 2013, 6-1/8 x 9-1/4, 376 pp.
Suggested Price: $99.95 / £63.99 Also available as an eBook
Behavioural Adaptation and Road Safety
Theory, Evidence, and Action
Edited by
Christina Rudin-Brown
Monash University, Glen Waverley, Australia Samantha Jamson
University of Leeds, UK
Human Computer Interaction
7
Incorporating research from a range of disciplines, this book provides an accessible and engaging explanation of Web 2.0 and its wider context yet is still grounded in the rigor of computer science. The author discusses the underlying ideas and principles and covers the main types of Web 2.0 services, including social networks, media sharing sites, and microblogging. He also presents the technologies and standards that underpin the operation of Web 2.0 and goes beyond this to explore cloud computing, web science, and other emerging topics.
Catalog no. K11407, ISBN: 978-1-4398-2867-0 May 2012, 7 x 10, 408 pp.
Suggested Price: $69.95 / £44.99 Textbook
Web 2.0 and Beyond
Principles and Technologies
Paul Anderson
Intelligent Content Limited, Nottingham, UK Series: Chapman & Hall/CRC Textbooks in Computing
A timely contribution to the literature of human-computer interaction, this text explains how to build interactive software applying principles from the fields of human-computer interaction, psychology, and software engineering.
The book’s primary emphasis is on how to build interactive software, with a secondary emphasis on what makes systems easy to use. It uses several different styles of user interfaces (desktop, mobile, web) to illustrate the principles behind building interactive software, and employs several languages and technologies throughout. The coverage includes new technologies, such as mashups and RSS feeds, and a discussion of social software principles.
Catalog no. C8252, ISBN: 978-1-4200-8252-4 June 2013, 6-1/8 x 9-1/4, 300 pp.
Suggested Price: $79.95 / £49.99 Also available as an eBook
Textbook
User Interface Software
Principles and Technologies
Manuel Perez-Quinones, Pardha Pyla, and Manas Tungare
Virginia Polytechnic Institute and State University, Blacksburg, USA
Chapman & Hall/CRC Textbooks in Computing
Having moved from the age of the mainframe to that of personal computing, we are now entering what some refer to as the third wave, ubiquitous computing, the era when computing moves from front and center to become more subtly integrated into our lives. However, much of the information on this third wave is not clear at all. Written by top experts from industry and academia, this book provides a comprehensive and well-organized overview of ubiquitous systems design and deployment. It covers everything from the application of quantitative methods to ubiquitous systems software.
Catalog no. 93606, ISBN: 978-1-4200-9360-5 September 2009, 6-1/8 x 9-1/4, 328 pp.
Suggested Price: $87.95 / £56.99 Also available as an eBook
Ubiquitous Computing Fundamentals
Edited by John Krumm
Microsoft Corporation, Redmond, Washington, USA
This work lays the foundation for a human-centric study of software design. It compiles highly interdisciplinary contributions that together provide a broad and deep account of software designers in action. By studying the designers in practice, the book builds a real understanding of how software designers actually work. It also proposes a research agenda for the future, enabling software designers to be better supported in their work and helping newcomers become effective software designers.
Catalog no. K14386, ISBN: 978-1-4665-0109-6 April 2013, 6-1/8 x 9-1/4, 450 pp.
Suggested Price: $69.95 / £44.99 Also available as an eBook
Software Designers in Action
A Human-Centric Look at Design Work
Edited by Marian Petre
The Open University, Milton Keynes, UK Andre Van Der Hoek
University of California, Irvine, USA
Chapman & Hall/CRC Innovations in Software Engineering and Software Development Series
Social robots are a frontier research area in robotics and human–computer interaction. This book summarizes the research of the Robovie project at ATR Intelligent Robotics and Communication Laboratories, a world leader in humanoid interactive robotics. The text covers interdisciplinary topics related to interactive robots, including human behavior recognition and behavior-based control. It presents the results of field studies conducted with non-technical users in everyday environments—such as train stations and shopping malls—and discusses the implementation of robots that interact with sensors and users over a telecommunications network.
Catalog no. K14646, ISBN: 978-1-4665-0697-8 October 2012, 6-1/8 x 9-1/4, 372 pp.
Suggested Price: $149.95 / £89.00 Also available as an eBook
Human-Robot Interaction in Social Robotics
Takayuki Kanda
ATR Intelligent Robotics and Communication Laboratories, Kyoto, Japan
Hiroshi Ishiguro Osaka University, Japan
This third edition is the single largest, most complete compilation of HCI theories, principles, advances, case studies, and more, that exist within a single volume. It captures the current and emerging sub-disciplines within HCI related to research, development, and practice that continue to advance by leaps and bounds at an astonishing rate. It features cutting-edge advances to the scientific knowledge base as well as visionary perspectives and developments that fundamentally transform the way in which researchers and practitioners view the discipline.
Copiously illustrated with figure and tables, it contains nine new chapters covering topics such as creativity and cognition, social networking, human-robot interaction, and recommender systems.
Catalog no. K11447, ISBN: 978-1-4398-2943-1 May 2012, 8-1/2 x 11, 1518 pp.
Suggested Price: $149.95 / £95.00 Also available as an eBook
The Human–Computer Interaction Handbook
Fundamentals, Evolving Technologies, and Emerging Applications, Third Edition
Edited by
Julie A. Jacko, Ph.D.
University of Minnesota, Minneapolis, USA Series: Human Factors and Ergonomics
8
Human Per formance Modeling
This book delivers an authoritative and practical account of methods that incorporate human capabilities and limitations, environmental factors, human- machine interaction, and other factors into system design. It describes 83 methods in a standardized format, promoting the use of methods that may have formerly been unfamiliar to designers. Each of the six sections covers a specialized field of ergonomics with a representative selection of associated methods. It highlights facets of human factors and ergonomics in systems analysis, design, and evaluation.
Catalog no. TF1539, ISBN: 978-0-415-28700-5 August 2004, 7 x 10, 768 pp.
Suggested Price: $139.95 / £89.00 Also available as an eBook
Handbook of Human Factors and Ergonomics Methods
Edited by
Neville Anthony Stanton, Alan Hedge, Karel Brookhuis, Eduardo Salas, and Hal W. Hendrick University of Southern California (Emeritus), Los Angeles, USA
This second edition includes additional information on important topics in aviation such as security and human error issues, FAA suggestions and new requirements, passenger satisfaction and risk analysis factors, and crew resource management issues and teamwork. It contains expanded information on standard subjects including human capabilities and performance, aircraft and flight simulation, air traffic control issues, operations and intelligent avionics, and forensic aviation and accident analysis. The book is suitable as a reference text for a course in aviation human factors as well as a reference for professionals in the field.
Catalog no. ER590X, ISBN: 978-0-8058-5906-5 December 2009, 7 x 10, 704 pp.
Suggested Price: $167.95 / £107.00 Also available as an eBook
Handbook of Aviation Human Factors
Second Edition
Edited by
John A. Wise, V. David Hopkin, and Daniel J. Garland
A compendium of ergonomics methods and techniques that is both broad and deep, this book brings together a team of world-renowned experts, creating a forum for them to introduce their most valued techniques and methods. The editors place ergonomics methodology in context, and each chapter carefully describes the background to method development and the application of methods and tools. The book is a guide to what ergonomics can offer industry, business, or human service professionals and a reference for practicing ergonomists.
Catalog no. TF1312, ISBN: 978-0-415-26757-1 April 2005, 7 x 10, 1048 pp.
Suggested Price: $72.95 / £46.99 Also available in soft cover and as an eBook
Textbook
Evaluation of Human Work
Third Edition
Edited by John R. Wilson University of Nottingham, UK Nigel Corlett
Biomechanics: Principles and Practices draws on material from the biomechanics section of The Biomedical Engineering Handbook, Fourth Edition, and includes additional chapters containing highly relevant, cutting-edge material dealing with cellular mechanics. Edited by Donald A. Peterson and Joseph D. Bronzino, this comprehensive reference brings together contributions by world-class experts in the field. Offering an overview of major research topics in biomechanics, this is a useful resource for practitioners, scientists, and researchers in biomechanics as well as bioengineering graduate students studying biomechanics, human performance engineering, and human factors.
Catalog no. K13252, ISBN: 978-1-4398-7098-3 April 2013, 7 x 10, 350 pp.
Suggested Price: $139.95 / £89.00 Also available as an eBook
Biomechanics
Principles and Practices
Edited by
Donald R. Peterson
University of Connecticut, Farmington, USA Joseph D. Bronzino
Simsbury, Connecticut, USA
This book provides an overview of human motion studies (biomechanics) using martial arts as extensive examples and references to fundamental theory. It covers in-depth the anatomical foundation of biomechanics, the biomechanical and physiological foundation of human motion, and fundamentals of biomechanics.
The book begins with musculoskeletal anatomy of the most important muscles and their functions. The author describes the biomechanical and physiological foundations of human motion. He covers kinematics and kinetics—the core of biomechanics—and includes examples for martial arts and sports activities that emphasize the concepts described.
Catalog no. K15991, ISBN: 978-1-4665-6323-0 December 2012, 6-1/8 x 9-1/4, 520 pp., Soft Cover Suggested Price: $79.95 / £49.99
Also available as an eBook
Biomechanics of Human Motion
Applications in the Martial Arts
Emeric Arus
International Sendo-Ryu Karatedo Federation, Astoria, New York, USA
Written in an accessible style, this book presents a systems approach to human factors and ergonomics that leads to complete understanding. Unlike most ergonomics and human factors books that emphasize the physical, this one gives a broad overview of cognitive as well as physical ergonomics. Drawing on the author’s experience in both teaching and industry, the book lays to rest the common myths and misconceptions that surround ergonomics.
Catalog no. TF1485, ISBN: 978-0-415-28248-2 December 2005, 6-1/8 x 9-1/4, 408 pp.
Suggested Price: $97.95 / £62.99 Textbook
A Guide to Human Factors and Ergonomics
Second Edition
Martin Helander
Human Per formance Modeling/Musculoskeletal Disorders
9
Incorporating Compass Computer Access Assessment software, this book provides the information clinicians need to know in order to provide effective alternative computer access solutions to individuals with disabilities. It presents technology for individuals with visual impairments, cognitive impairments, and for older adults. Using case studies, the author provides in-class activities for students to record and compare performance with different computer access devices and configurations. The text covers text entry devices, pointing devices, switch access, automatic speech recognition, and web accessibility.
Catalog no. K15286, ISBN: 978-1-4665-5371-2 January 2013, 6-1/8 x 9-1/4, 336 pp.
Suggested Price: $99.95 / £63.99 Also available as an eBook
Computer Access for People with Disabilities
A Human Factors Approach
Richard C. Simpson
University of Pittsburgh, Pennsylvania, USA Rehabilitation Science in Practice Series
Over the past two decades, the growth in computer-related jobs has led to considerable increase in the number of work-related musculoskeletal disorders in the upper limbs. Now in its second edition, this comprehensive text is now expanded to include recent findings regarding job stressors and a variety of ergonomic solutions. It provides up-to-date research on the biomechanics of the upper limbs and the mechanics of neuromuscular systems. It covers risk factors for various disorders and tools used to identify their causes. A solutions manual and figure slides are available upon qualifying course adoption.
Catalog no. 91190, ISBN: 978-1-4200-9119-9 February 2011, 7 x 10, 564 pp.
Suggested Price: $125.95 / £79.99 Also available as an eBook
Textbook
Biomechanics of the Upper Limbs
Mechanics, Modeling and Musculoskeletal Injuries, Second Edition
Andris Freivalds
The Pennsylvania State University, University Park, USA
The outcome of a five-year European research program that focused on the development and transfer of human perceptual model skills trained in multimodal virtual and augmented reality platforms, this unique book outlines the domain of human training in virtual environments and presents a practical and scientific viewpoint as to how virtual and augmented reality systems can be designed to address the transfer and training of skills in varying contexts. Highlighting skills from several domains, including sports, rehabilitative, industrial, and surgical settings, it demonstrates how these technology-oriented training conditions give better results when compared with traditional training conditions.
Catalog no. K13695, ISBN: 978-1-4398-7895-8 August 2012, 6-1/8 x 9-1/4, 321 pp.
Suggested Price: $109.95 / £69.99 Also available as an eBook
Skill Training in Multimodal Virtual Environments
Edited by
Massîmo Bergamasco, Benoit Bardy, and Daniel Gopher
Series: Human Factors and Ergonomics
With coverage ranging from the influence of professional identity in medicine and problematic nature of human error, to the psychological and social features that characterize healthcare work, to the safety-critical aspects of interfaces and automation, this book spans the width of the human factors field and its importance for patient safety today. In addition, the book discusses topics such as accountability, just culture, and secondary victimization in the aftermath of adverse events and takes readers to the leading edge of human factors research today: complexity, systems thinking, and resilience.
Catalog no. K12403, ISBN: 978-1-4398-5225-5 May 2011, 6-1/8 x 9-1/4, 261 pp., Soft Cover Suggested Price: $36.95 / £23.99
Also available as an eBook
Patient Safety
A Human Factors Approach
Sidney Dekker
Griffith University, Mt Gravatt, Australia
A clear and accessible text on work physiology, this book focuses on important issues in the modern working life. Taking up some of today’s major public health problems— musculoskeletal disorders and stress—this book explains connections between work, well-being and health according to up-to-date research in the field. It gives an orientation of useful methods for risk assessments and provides guidelines on arranging a good working life from the perspective of the working individual, the company, and the society as a whole.
Catalog no. K13002, ISBN: 978-1-4398-6696-2 December 2011, 6-1/8 x 9-1/4, 309 pp.
Suggested Price: $93.95 / £59.99 Also available as an eBook
Occupational Physiology
Edited by
Allan Toomingas, Svend Erik Mathiassen, and Ewa Wigaeus Tornqvist
Emphasizing the close relationship between theory and application, this book discusses the human factors issues often encountered in the design, implementation, and evaluation of products and systems. The authors offer a framework for the research process and give an integrated view of the factors that influence human and system performance, examining how these factors can be accommodated in system design. This edition addresses such concepts as situation awareness and highlights topics of interest, with a special focus on computer applications and human-computer interaction.
Catalog no. ER411X, ISBN: 978-0-8058-4119-0 April 2008, 7 x 10, 696 pp.
Suggested Price: $113.95 / £52.99 Also available as an eBook
Textbook
Human Factors in Simple and Complex Systems
Second Edition
Robert W. Proctor
Purdue University, West Lafayette, Indiana, USA Trisha Van Zandt
The Ohio State University, Columbus, USA
10
Musculoskeletal Disorders/Product Design
Systematically assisting developers and engineers in achieving quality and cost efficiency, this book fully defines Failure Mode and Effect Analysis and provides a definitive ten-step method for its implementation illustrated by an extended case study. The book demonstrates how to involve all stakeholders in the process so as to identify and preemptively eliminate those product deficiencies that originate in production. With a long track record of success in the military and the automotive industry, FMEA is now being applied to production concerns across a variety of industries.
Catalog no. PP7377, ISBN: 978-1-56327-377-3 December 2008, 6 x 9, 90 pp., Soft Cover Suggested Price: $17.95 / £12.99
The Basics of FMEA
Second Edition
Raymond J. Mikulak, Robin McDermott, and Michael Beauregard
Resource Engineering, Tolland, Connecticut, USA
This book presents the latest developments and addresses its implications for the design of modern and future vehicles. It covers new areas such as human- machine interaction as well as power train and alternative fuels, which create new challenges as well as opportunities for the automotive industry. A special chapter is devoted to Advanced Driver Assistance Systems (ADAS). The text also explains vibration in vehicles, noise perception, and digital human modeling, among other topics, in addition to discussions of best practices and emerging developments.
Catalog no. K14203, ISBN: 978-1-4398-9425-5 September 2012, 6-1/8 x 9-1/4, 194 pp.
Suggested Price: $119.95 / £76.99 Also available as an eBook
Automotive Ergonomics
Driver-Vehicle Interaction
Edited by Nikolaos Gkikas
Autonomics, HFES, IEHF, Northampton, UK
Although recognized as an area in need of improvement, currently few resources pull recent research together on this topic and present it in a convenient format.
Containing the latest knowledge regarding aircraft interior comfort, this book reviews research based on a unique study among 10,000 passengers. It includes tips on passenger likes and dislikes as well as an overview of the current scientific demands for passenger seats and comfort. The book provides what every scientist, designer, and manufacturer working in the field of aircrafts or airliners should know about comfort.
Catalog no. K12928, ISBN: 978-1-4398-6305-3 March 2011, 6-1/8 x 9-1/4, 134 pp., Soft Cover Suggested Price: $62.95 / £40.99
Also available as an eBook
Aircraft Interior Comfort and Design
Peter Vink
Delft University of Technology, the Netherlands
This book presents state-of-the-art developments of orthopaedic biomechanics across tissues in the musculoskeletal system at all size scales and with direct relevance to engineering and clinical applications. Discussing the relationship between mechanical loading, function, and biological performance, it first reviews basic structure-function relationships for most major orthopaedic tissue types followed by the most-relevant structures of the body. It then addresses multiscale modeling and biologic considerations. It concludes with a look at applications of biomechanics, focusing on recent advances in theory, technology and applied engineering approaches.
Catalog no. K12804, ISBN: 978-1-4398-6093-9 December 2012, 7 x 10, 648 pp.
Suggested Price: $179.95 / £114.00 Also available as an eBook
Orthopaedic Biomechanics
Edited by
Beth A. Winkelstein
University of Pennsylvania, Philadelphia, USA
Manual lifting tasks—whether simple or complex—all involve variable loads, postures, and movements. This practical guide discusses how to analyze the intricate lifting function and prevent injury during its execution. Outlining revised NIOSH Lifting Equation (RNLE) methods, the book illustrates their use in assessing manual lifting tasks of varying degrees of difficulty. Using examples to reinforce presented concepts, it explains how RNLE methods can be applied to evaluate single, composite, variable, and sequential lifting tasks. It also explores how to interpret and apply the results according to international standards and guidelines.
Catalog no. K12661, ISBN: 978-1-4398-5663-5 July 2012, 6-1/8 x 9-1/4, 256 pp., Soft Cover Suggested Price: $69.95 / £44.99
Also available as an eBook
Manual Lifting
A Guide to the Study of Simple and Complex Lifting Tasks
Daniela Colombini, Enrico Occhipinti, Enrique Alvarez-Casado, and Thomas R. Waters
This textbook provides a comprehensive survey of how the principles of mechanics are applied to human systems and organs. After a review of terminology, a summary of human anatomy, and a presentation of anthropometric data, the text discusses methods for biomechanical analyses including essential mathematics, mechanics, and modeling techniques. It then covers tissue biomechanics, kinematics and dynamics of human body models, and applications such as lifting, walking, swimming, and accident victim simulation. Each chapter contains reference lists for more in-depth study and problems sets with solutions. A solutions manual and figure slides are available upon qualifying course adoption.
Catalog no. K14776, ISBN: 978-1-4665-1037-1 April 2013, 6-1/8 x 9-1/4, 512 pp.
Suggested Price: $99.95 / £63.99 Textbook
Fundamentals of Biomechanics
Ronald L. Huston
University of Cincinnati, Ohio, USA
Product Design
11
Promoting the user-centric design of safe, effective, and usable medical devices, this book offers information on general and specific design guidelines. A comprehensive guide, it explores fundamental topics, general human factors principles, the design of specific interface elements, specific types of devices, and devices for particular use environments. It also includes expanded discussions of design issues, product design case studies, and supporting examples, tables, figures, and illustrations. The text contains cross references that make finding information quick and easy.
Catalog no. ER562X, ISBN: 978-0-8058-5627-9 December 2010, 7 x 10, 844 pp.
Suggested Price: $145.95 / £93.00 Also available as an eBook
Handbook of Human Factors in Medical Device Design
Edited by
Matthew Bret Weinger, Michael E. Wiklund, and Daryle Jean Gardner-Bonneau
This book provides a thorough understanding of ergonomic approach, theories, principles, relevant research data, design guidelines, tools and procedures used in designing and evaluating automotive products such as cars, SUVs, trucks, and vans. It covers ergonomics and the related required knowledge on how to develop a new vehicle from the ground up. The author presents an integrated view of the vehicle design process and specialized ergonomics knowledge and discussions on design considerations, design guidelines, and trade-offs with requirements in other engineering areas.
Catalog no. K11963, ISBN: 978-1-4398-4210-2 September 2011, 7 x 10, 329 pp.
Suggested Price: $93.95 / £59.99 Also available as an eBook
Ergonomics in the Automotive Design Process
Vivek D. Bhise
University of Michigan - Dearborn, USA
Liberally illustrated with examples, this book demonstrates how people acquire and interpret information and examines the factors that undermine this process.
The first edition filled a significant gap in the market, presenting a core set of principles and a methodology to improve the situation awareness of systems users. This edition expands and updates the examples throughout to include a wider range of domains and increases the coverage of SA design principles and guidelines. It translates current research into a usable, applicable method and guidelines.
Catalog no. 63553, ISBN: 978-1-4200-6355-4 December 2011, 6-1/8 x 9-1/4, 396 pp., Soft Cover Suggested Price: $72.95 / £46.99
Also available as an eBook
Designing for Situation Awareness
An Approach to User-Centered Design, Second Edition
Mica R. Endsley
SA Technologies, Marietta, Georgia, USA
The second edition of a bestseller, this book provides a comprehensive overview of biomedical device and system design — including topics related to databases, process analysis, and device improvement—from a strong design perspective.
It covers all aspects of design that must be considered for complex biomedical projects. This second edition features information on device definition and reliability, as well as testing and hardware verification and each chapter has been updated to reflect the latest advances in the field. A solutions manual is available upon qualifying course adoption.
Catalog no. 61798, ISBN: 978-1-4200-6179-6 August 2008, 7 x 10, 424 pp.
Suggested Price: $129.95 / £82.99 Also available as an eBook
Textbook
Design of Biomedical Devices and Systems
Second Edition
Paul H. King
Vanderbilt University, Nashville, Tennessee, USA Richard C. Fries
ISORel, Inc., Fitchburg, Wisconsin, USA
An introduction to cultural ergonomics within a human factors framework, this book is a primer on how to implement the approach. It provides systemic methods to apply what is learned from analyses of culture to the design, development, and evaluation of products and systems. The author includes interdisciplinary coverage of theory, methods, applications, and methodological approaches backed up by concrete examples and case studies to assist with applications.
Catalog no. K10639, ISBN: 978-1-4398-1260-0 April 2013, 6-1/8 x 9-1/4, 408 pp.
Suggested Price: $89.95 / £57.99 Also available as an eBook
Cultural Ergonomics
Theory, Methods, and Applications
Tonya Lynette Smith-Jackson, Sharnnia Artis, Kayenda Johnson, and Marc Resnick Florida International University, Miami, USA
Investigating the animal kingdom as a source of inspiration, this book focuses on the analysis of various animal skins, translating the learned principles into the built environment. Skin is a complex organ that performs various functions;
similarly, building envelopes serve multiple roles as interfaces between building inhabitants and environmental elements. The resulting architectural building coverings take into consideration dynamic local environmental conditions.
The text illustrates how supporting biomimetic principles can create a more sustainable way of building and living.
Catalog no. K14605, ISBN: 978-1-4665-0607-7 February 2013, 7 x 9, 256 pp.
Suggested Price: $99.95 / £63.99
Biomimicry
Architecture and Design
Ilaria Mazzoleni
Southern California Institute of Architecture, Los Angeles, USA
12
Product Design
Informative, practical, and engaging, this handbook covers how to conduct usability tests of medical devices. Recognizing that the intended readers are busy and disinclined to read lengthy textbooks, this book has been carefully designed to be concise and visual, allowing readers to jump from one section to another as needed. The book provides a general understanding of usability testing and reviews key concepts. It highlights the challenges of validating that protects against dangerous errors that could lead to patient injury and death.
Catalog no. K10595, ISBN: 978-1-4398-1183-2 December 2010, 6-1/8 x 9-1/4, 412 pp.
Suggested Price: $76.95 / £48.99 Also available as an eBook
Usability Testing of Medical Devices
Michael E. Wiklund, Jonathan Kendler, and Allison Y. Strochlic
Wiklund Research & Design, Inc., Concord, Massachusetts, USA
This book presents a process which will support the evaluation and modeling of driver-interface interactions in a dual-task driving context. This process consists of a framework of methods which can be used to evaluate and model the usability of In-Vehicle information Systems (IVIS). The book’s focus on design and evaluation of IVIS coupled with a systems approach to the concept of usability sets it apart. This method presents both an autopsy and diagnostic approach to investigating usability in IVIS.
Catalog no. K14979, ISBN: 978-1-4665-1429-4 May 2013, 6-1/8 x 9-1/4, 144 pp.
Suggested Price: $99.95 / £63.99 Also available as an eBook
Usability Evaluation for In-Vehicle Systems
Catherine Harvey and Neville A. Stanton University of Southampton, UK
Written by a recognized designer and distinguished scholar of communication and language use, The Semantic Turn offers designers a foundation on which to state their claims and validate their designs. The book builds a bridge between language/communication theory and human-centered conceptions of contemporary artifacts. Clarifying how the semantic turn differs from other approaches to meaning, the author develops four new theories of how artifacts make sense and presents a series of meaning-sensitive design methods, illustrated by examples, and evaluative techniques that radically depart from the functionalist and technology-centered tradition in design.
Catalog no. TF1727, ISBN: 978-0-415-32220-1 December 2005, 6-1/8 x 9-1/4, 368 pp.
Suggested Price: $104.95 / £66.99 Also available as an eBook
The Semantic Turn
A New Foundation for Design
Klaus Krippendorff
University of Pennsylvania, Philadelphia, USA
Covering every aspect of the process, this book introduces the design, development, manufacturing, and marketing of footwear. It also presents a comprehensive discussion of how the footwear industry attempts to cater to the wide needs of sophisticated and demanding customers. The text details the technology and techniques involved in design and development, addressing the latest trends in footwear technology. Topics include the measurement and testing process, foot and footwear interaction, mass customization, the manufacturing process, and the marketing process.
Catalog no. K11604, ISBN: 978-1-4398-3568-5 November 2012, 6-1/8 x 9-1/4, 730 pp.
Suggested Price: $149.95 / £95.00 Also available as an eBook
The Science of Footwear
Edited by
Ravindra S. Goonetilleke Series: Human Factors and Ergonomics
Based on research and practice, this book comprehensively examines the elements of what is needed to be knowledgeable and creative when designing for emerging markets. It provides an in-depth look at research methods in emerging markets and underserved communities. The authors demonstrate how ecosystems mapping could become an essential tool to define the elements impacting design decisions.
They discuss methods to develop solution spaces based on the output from user research studies. The book includes case studies and design examples that provide insights on how to avoid pitfalls in designing outside of the comfort zone and for emerging markets.
Catalog no. K10523, ISBN: 978-1-4398-1049-1 August 2010, 6-1/8 x 9-1/4, 260 pp.
Suggested Price: $99.95 / £62.99Also available as an eBook
Innovative Solutions
What Designers Need to Know for Today’s Emerging Markets
Edited by
Apala Lahiri Chavan and Girish V. Prabhu
The second volume in this set, this book presents case studies of human factors applied to the design of a range of consumer products including white goods, entertainment systems, personal audio devices, mobile phones, gardening products, and computer systems used for leisure. The book focuses on the important perspective human factors brings to consumer product design as well as the different approaches to the design process. It enables readers to follow the design processes and use them for their own work, making the book informative and practical.
Catalog no. 46284, ISBN: 978-1-4200-4628-1 June 2011, 7 x 10, 511 pp.
Suggested Price: $93.95 / £59.99 Also available as an eBook
Human Factors and Ergonomics in Consumer Product Design
Methods and Techniques
Edited by
Waldemar Karwowski, Marcelo M. Soares, and Neville A. Stanton
Series: Handbook of Human Factors in Consumer Product Design
Product Design/W ork Design
13
A comprehensive introduction to the field, this book provides a general introduction to the field and study sections that delve deeper into special topics.
The exercises can be used as lecture material, exam questions, or both and the instructor’s manual contains advice on lab classes and demonstrations. The author’s approach is based on a professional model in which specialized skills are backed up by general knowledge of the profession. A solutions manual is available upon qualifying course adoption.
Catalog no. 7306, ISBN: 978-0-8493-7306-0 August 2008, 6-1/8 x 9-1/4, 808 pp.
Suggested Price: $79.95 / £49.99 Textbook
Introduction to Ergonomics
Third Edition
R.S. Bridger Hants, UK
With new figures, graphs, and tables, this latest edition of Fitting the Human provides quick access to the ergonomic information that professionals need when engineering workplaces, machinery, offices, computers, and lighting. Author Karl Kroemer organizes detailed knowledge regarding body size, strength, and mobility, as well as motivation, perceptions, and acquired skills. He also covers various work demands including shift work. Completely updated and revised, this seminal reference maintains the straightforward style of preceding editions as it describes mental and psychosocial ergonomics in detail.
Catalog no. 55399, ISBN: 978-1-4200-5539-9 October 2008, 6-1/8 x 9-1/4, 464 pp.
Suggested Price: $62.95 / £40.99 Also available as an eBook
Textbook
Fitting the Human
Introduction to Ergonomics, Sixth Edition
Karl H.E. Kroemer
VPI & SU, Blacksburgh, Virginia, USA
This third edition retains all the features that made each previous edition a bestseller in its own right. The authors meticulously revised the book to address rapid developments in information and communications technology. They offer advice on topics such as wireless, remote, and hands-free controls, website design, mobile interaction, and virtual offices. They also provide a list of 171 published ISO standards. In their trademark, eloquent style, the authors explain the application of a human-centered approach to the design, testing, and evaluation of work systems.
Catalog no. 77511, ISBN: 978-1-4200-7751-3 May 2008, 6-1/8 x 9-1/4, 160 pp., Soft Cover Suggested Price: $35.95 / £22.99
Also available as an eBook
Textbook
Ergonomics for Beginners
A Quick Reference Guide, Third Edition
Jan Dul
Rotterdam School of Management, Erasmus University, The Netherlands
Bernard Weerdmeester
Hogeschool Utrecht, University of Applied Science, The Netherlands
Previously titled Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice, the first edition of this bestselling resource quickly became a benchmark and highly cited source of knowledge for this burgeoning field. Renamed to more accurately reflect the maturing of the discipline, the second edition provides a much-needed update of the original work. Edited by leading experts and presenting contributions from pioneers in their respective subject areas, the book is an up-to-date research-based resource on key aspects of workplace bullying and its remediation.
Catalog no. K10270, ISBN: 978-1-4398-0489-6 September 2010, 6-1/8 x 9-1/4, 512 pp., Soft Cover Suggested Price: $87.95 / £56.99
Also available as an eBook
Bullying and Harassment in the Workplace
Developments in Theory, Research, and Practice, Second Edition
Edited by
Stale Einarsen, Helge Hoel, Dieter Zapf, and Cary Cooper
This third edition maintains the same structure as previous editions, but updates the material to account for developments in the field, including research findings and anthropometric surveys. Chapters on Health and Safety and Ergonomics in the Office are substantially revised to include changes in legislation. The book includes information on revised international standards and regulations; explores approaches to risk management and assessment tools; and offers information on a variety of computer input devices, “hot desking,” and children’s use of computers.
Catalog no. TF1531, ISBN: 978-0-415-28520-9 July 2005, 6-1/8 x 9-1/4, 352 pp.
Suggested Price: $79.95 / £49.99 Textbook
Bodyspace
Anthropometry, Ergonomics and the Design of Work, Third Edition
Stephen Pheasant
University of Surrey, Guildford, UK Christine M. Haslegrave University of Nottingham, UK
A detailed examination of a new concept in customer centricity, this book explores customer perception of quality and how to measure it. The authors introduce a ground-breaking model for quantifying the impact that poor perception of quality has on the bottom line. It underlines the importance of customer perception, the misunderstandings that surrounds this vital component, and how to look at data collected from a variety of sources—such as surveys, customer conversations with sales representatives—and glean a clear understanding of their customers’
perception, and the insight necessary to improve it.
Catalog no. K12047, ISBN: 978-1-4398-4581-3 April 2011, 6 x 9, 225 pp.
Suggested Price: $52.95 / £33.99
Your Customers’ Perception of Quality
What It Means to Your Bottom Line and How to Control It
Baboo Kureemun Robert Fantina