DAFTAR PUSTAKA
Sumber Buku
Arikunto, Suharsimi. 2010. Prosedur Penelitian Suatu Pendekatan Praktik. Jakarta : PT. Rineka Cipta.
Barrows, Clayton W and Tom Powers. 2009. Introduction to Management in The Hospitality Industry Ninth Edition. New Jersey : John Wiley & Sons, Inc.
Hermawan, Asep. 2009. Penelitian Bisnis. Jakarta : PT. Grasindo.
Horner, Susan and John Swarbrooke. 2007. Consumer Behaviour In Tourism Second Edition. Oxford : Elsevier Ltd.
Hudson, Simon. 2008. Tourism and Hospitality Marketing A Global Perspective. London : Sage Publication Ltd.
Kotler, Phillip and Gary Armstrong. 2012. Principles of Marketing Global Edition 14th Edition. United Kingdom : Pearson Education.
Kotler, Phillip, John T. Bowen and James Makens. 2014. Marketing For Hospitality and Tourism Sixth Edition : International Edition. United Kingdom : Pearson.
Kotler, Philip and Kevin Lane Keller. 2007. Manajemen Pemasaran Edisi Kedua Belas. Jakarta : Indeks.
Kotler, Philip and Kevin Lane Keller. 2009. Manajemen Pemasaran Jilid I Edisi Ketiga Belas. Jakarta : Erlangga.
Kotler, Phillip and Kevin Lane Keller. 2016. Marketing Management Fifteenth Global Edition. Edinburgh : Pearson.
Kozak, Metin and Luisa Andreu. 2006. Progress in Tourism Marketing. Oxford : Elsevier Ltd.
Malhotra, Naresh K. 2007. Marketing Research An Applied Orientation Fifth Edition. New Jersey : Pearson Education.
Malhotra, Naresh K. 2009. Basic Marketing Research Third Edition. New Jersey : Prentice Hall.
Malhotra, Naresh K. 2010. Marketing Research : An Applied Orientation Sixth Edition. New Jersey : Pearson Education.
McIntosh, Robert and Shashikant Gupta. 1980. Tourism, Principles, Pratices, Philosophies Third Edition. Ohio : Grid Publishing Inc.
Medik, S. 2003. Dictionary of Travel Tourism Hospitality Third Edition. Great Britain : Butterworth-Heinemann.
Middleton, Victor and Jackie R. Clarke. 2001. Marketing in Travel and Tourism Third Edition. Oxford : Reed Educational and Professional Publishing Ltd.
Morrison, Alastair M. 2010. Hospitality and Travel Marketing. United States : Delmar Cangage Learning.
O’Shaughnessy, John and Nicholas Jackson O’Shaughnessy. 2003. The Marketing
Power of Emotion. Oxford : Oxford University Press Inc.
Oxford Advance Learner’s Dictionary.
Pendit, Nyoman S. 2002. Ilmu Pariwisata Sebuah Pengantar Perdana. Jakarta : PT. Pradnya Paramita.
Pike, Steven. 2004. Destination Marketing Organization. Oxford : Elsevier Ltd.
Reid, Robert D. and David C. Bojanic. 2006. Hospitality Marketing Management Fourth Edition. New Jersey : John Wiley & Sons, Inc.
Reid, Robert D. and David C. Bojanic. 2010. Hospitality Marketing Management. New Jersey : John Wiley & Sons, Inc.
Schmitt, Bernd H. 1999. Experiential Marketing : How to Get Customer to Sense Feel, Think, Act and Relate to Your Company Brand. New York : The Free Pass.
Sekaran, Uma and Roger Bougie. 2010. Research Methods for Business : A Skill Building Approach Fifth Edition. United Kingdom : John Wiley & Sons Ltd.
Sitinjak, Toni dan Sugiarto Durianto. 2004. Strategi Menaklukan Pasar Melalui Riset EKuitas dan Perilaku Merek. Jakarta : Gramedia.
Smilansky, Shaz. 2009. Experiental Marketing : A Practical Guide to Interactive Brand Experiences. Great Britain and United States : Kogan Page Limited.
Solomon, Michael, Gary Bamossy, Soren Askegaard, Margaret K. Hogg. 2013. Consumber Behaviour A European Perspective Fifth Edition. Edinburgh : Pearson Education Limited.
Sugiyono. 2010. Metode Penelitian Kuantitatif Kualitatif dan R&D. Bandung : Alfabeta.
Sugiyono. 2011. Metode Penelitian Pendidikan. Bandung : Alfabeta.
Sugiyono. 2012. Memahami Penelitian Kualitatif. Bandung : Alfabeta.
Suharyadi dan Purwanto. 2008. Statistika Untuk Ekonomi dan Keuangan Modern. Jakarta : Salemba Empat.
Tabachnick and Fidel. 2013. Using Multivariate Statistics. Boston: Pearson Education.
Tjiptono, Fandy dan Anastasia Diana. 2003. Total Quality Manajemen Edisi Revisi. Yogyakarta : Andi.
Tjiptono, Fandy dan Gregorius Chandra. 2011. Service, Quality and Satisfaction Edisi Ketiga. Yogyakarta : Andi.
Tussyadiah, Iis P. and Daniel R. Fesenmaier. Interpreting Tourist Experiences From Firstperson Stories : A Foundation For Mobile Guides.
Umar, Husein. 2009. Metode Penelitian untuk Skripsi dan Tesis Bisnis Edisi Kedua. Jakarta : Raja Grafindo Persada.
Zeithaml, Valarie, Bitner & Gremler. 2013. Service Marketing Integrating Customer Focus Across The Firm Sixth Ediiton. New York : McGraw Hill.
Sumber Jurnal Asing
Adom, Awang Yusop, et al. Factors That Influence Visitors’ Satisfaction Toward Kuching Waterfront.
Alegre, Joaquin and Jaume Garau. The Factor Structure of Tourist Satisfaction at Sun and Sand Destinations.
Csapo, Janos. 2012. The Role and Importance of Cultural Tourism in Modern Tourism Industry, Strategies for Tourism Industry - Micro and Macro Perspectives
Conway, Tony and Debra Leighton. 2012. Staging The Past, Enacting The Present. Arts Marketing : An International Journal, Vol. 2 Iss 1 pp. 35 – 51.
Esu, Dr. Bassey Benjamin and Vivian Mbaze Ebock Arrey. Touris’s Satisfaction with Cultural Tourism Festival: a Case Study of Calabar Carnival Festival Nigeria.
Fiore, Donna Quadri-Felitti Ann Marie. 2016. Wine Tourism Suppliers and Visitors Experiential Priorities. International Journal of Contemporary Hospitality Management, Vol. 28 Iss 2 pp. 397 – 417.
Ghazali Musa Izzah Mohammad Thinaranjeney Thirumoorthi Sedigheh Moghavvemi Azilah Kasim. 2015. Exploring Visitors Experience Using Strategic Experiential Modules (Sems) : The Case Of Zoo Negara, Kuala Lumpur. International Journal of Tourism Cities, Vol. 1 Iss 3 pp. 234 – 253.
Guzel, F. Ozlem. 2014. The Dimensions of Tour Experience, Emotional Arousal, and Post-Experience Behaviors : A Research on Pamukkale in Turkey. Procedia - Social and Behavioral Sciences 150 ( 2014 ) 521 – 530.
He, Yanqun and Haiyan Song. 2009. A Mediation Model of Tourists' Repurchase Intentions for Packaged Tour Services. Journal of Travel Research 2009 47: 317.
Herstanti, Ghassani, Usep Suhud and Setyo Ferry Wibowo, 2014. Three Modified Models to Predict Intention of Indonesian Tourists to Revisit Sydney. European Journal of Business and Vol.6, No.25, 2014 184.
Hosany, Sameer and Mark Witham. 2009. Dimensions of Cruiser’s Experiences, Satisfaction and Intention to Recommend. School of Management, Royal Holloway University of London.
Huang, Haiyan and Luke Lunhua, Mao Junqi, Wang James J Zhang. 2015. Assessing The Relationships Between Image Congruence, Tourist Satisfaction And Intention To Revisit In Marathon Tourism : The Shanghai International Marathon. International Journal of Sports Marketing and Sponsorship, Vol. 16 Iss 4 pp. 46 – 66.
Huang, Songshan, Betty Welier and Guy Assaker. 2015. Effects of Interpretive Guiding Outcomes on Tourist Satisfaction and Behavioral Intention. Journal of Travel Research 2015, Vol. 54(3) 344–358.
Huang, Songshan and Cathy H. C. Hsu. . 2009. Effects of Travel Motivation, Past Experience, Perceived Constraint, and Attitude on Revisit Intention. Journal of Travel Research Volume 48 Number 1 August 2009 29-44 2009 Sage Publications.
Jamilena, Dolores M. Frias, Salvador Del Barrion Garcia and Lorenza Lopez Moreno. Determinants of Satisfaction with Holidays and Hospitality in Rural Tourism in Spain : The Moderating Effect of Tourist’s Previous Experience.
Joaquín Alegre Magdalena Cladera. 2009. Analysing The Effect Of Satisfaction and Previous Visits on Tourist Intentions to Return. European Journal of Marketing, Vol. 43 Iss 5/6 pp. 670 – 685.
Khuong, Mai Ngoc and Nguyen Thoai Ngoc. Factors Affecting Tourist Destination Satisfaction Through Mediating Variable Of Perceived Service Quality – A Study In Ho Chi Minh City, Vietnam.
Lan Lan, Chang. 2013. Influencing Factors On Creative Tourists' Revisiting Intentions: The Roles Of Motivation, Experience And Perceived Value. All Dissertations. Paper 1084.
Lan-Lan, Chang Kenneth F. Backman Yu Chih Huang. 2014. Creative Tourism : A Preliminary Examination Of Creative Tourists Motivation, Experience, Perceived Value And Revisit Intention. International Journal of Culture, Tourism and Hospitality Research, Vol. 8 Iss 4 pp. 401 – 419.
Lin, Chung-Hsien. Effects Of Cuisine Experience, Psychological Well-Being, and Self-Health Perception On The Revisit Intention Of Hot Springs Tourists.
Luo, S.J. and L.Y. Hsieh. 2013. Reconstructing Revisit Intention Scale inTourism. Department of Tourism and Leisure Management, China University of Technology. Journal of Applied Sciencs 13 (18): 3638-3648.
Marinkovic, Veljko, Vladimir Senic, Danijela Ivkov, Darko Dimitrovski and Marija Bjelic. 2014. The Antecedents Of Satisfaction And Revisit Intentions For Full-Service Restaurants. Marketing Intelligence & Planning, Vol. 32 Iss 3 pp. 311 – 327.
Massarat, Ghazal. Tourist’s Satisfaction towards Tourism Products and Market : A Case Study of Uttaranchal. Research Associate, Indian Institute of Management, Lucknow.
Mohsen, Sayyed Allameh Javad Khazaei Pool Akbar Jaberi Reza Salehzadeh Hassan Asadi. 2015. Factors Influencing Sport Tourists’ Revisit Intentions. Asia Pacific Journal of Marketing and Logistics, Vol. 27 Iss 2 pp. 191 – 207.
Petrick, James F. 2002. Experience Use History As A Segmentation Tool to Examine Golf Travellers Satisfaction, Perceived Value And Repurchase Intentions.
Pizam, Abraham, Valeriya Shapoval and Taylor Ellis. 2016. Customer Satisfaction And Its Measurement In Hospitality Enterprises : A Revisit And Update. International Journal of Contemporary Hospitality Management, Vol. 28 Iss 1 pp. 2 – 35.
Puad, Ahmad, Mat Som and Mohammed Bader Badarneh. 2011. Tourist Satisfaction and Repeat Visitation : Toward a New Comprehensive Model. International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering Vol 5, No 2, 201.
Puad, Ahmad, Mat Som, Azizan Marzukil Maryam Yousefil and Ala’a Nimer Abu Khalifeh. 2012. Factors Influencing Visitors Revisit Behavioral Intentions : A Case Study of Sabah, Malaysia. International Journal of Marketing Studies; Vol. 4, No. 4; 2012.
Quintal, Vanessa A. and Aleksandra Polczynski. 2010. Factors Influencing Tourists Revisit Intentions. Asia Pacific Journal of Marketing and Logistics, Vol. 22 Iss 4 pp. 554 – 578.
Raza, Muhammad Ahmad. 2012. Relationship Between Service Quality, Perceived Value, Satisfaction And Revisit Intention In Hotel Industry. Institute Of Interdisciplinary Business Research Vol 4, No 8.
Richards, G. 2003. What is Cultural Tourism. In van Maaren, A. (Ed.) Erfgoed voor Toerisme. National Contact Monumenten.
Ritchiel, J.R. Brent and Simon Hudson. 2009. Understanding and Meeting the Challenges of Consumer/Tourist Experience Research. Int. J. Tourism Res. 11, 111–126.
Song, Hanqun and Catherine Cheung. Factors Affecting Tourist Satisfaction with Theatrical Performances : A Case Study of The Romance of the Song Dynasty in Hangzhou, China. International Journal of Tourism Research.
Uriely, Natan Uriely. 2005. The Tourist Experience Conceptual Development. Annals of Tourism Research, Vol. 32, No. 1, pp. 199–216, 2005 Elsevier Ltd.
World Tourism Organization and European Travel Commission. 2005. City Tourism and Culture – The European Experience 137 p.
Wu, Hung-Che and Meng-Yu Li, Tao Li. A Study of Experiential Quality, Experiential Value, Experiential Satisfaction, Theme Park Image, and Revisit Intention.
Yan, Xiangbin, Jing Wang and Michael Chau. 2013. Customer Revisit Intention to Restaurants: Evidence From Online Reviews. New York : Springer Science Business Media.
Yuksel, Atila. 2000. Managing Customer Satisfaction and Retention: A Case of Tourist Destinations, Turkey. Department of Tourism and Hospitality Management, Adnan Menderes University, Aydin, Turkey.
Valle, Patricia Oom do. 2006. Tourist Satisfaction and Destination Loyalty intention : A Structural and Categorical Analysis. Int. Journal of Business Science and Applied Management, Volume 1, Issue 1.
Sumber Jurnal Domestik
Sihaloho, Liskawati, Evy Maharani dan Roza Yulida. Analisis Kepuasan Konsumen Terhadap Rumah Makan Vegetarian Di Kota Pekanbaru (Analysis Customer Satisfaction In Vegetarian Restaurant In Pekanbaru). Jurusan Agribisnis Fakultas Pertanian Universitas Riau.
Undang-Undang
Undang-Undang No. 10 Tahun 2009 tentang Kepariwisataan. Perda Nomor 14 Tahun 2015.
Sumber Internet
Admin. (2014). Menunggu Gebrakan Program Pariwisata. Diakses dari
Admin. (2015). UNWTO Tourism 2020 Vision Forecast Released. Diakses dari
http://www.abto.org.bt/2010/06/unwto-tourism-2020-vision-forecast-released/
Admin. (2016). UNWTO Conceptual Framework. Diakses dari
http://destination.unwto.org/content/conceptual-framework-0 . 28 April 2016.
Widianto, Willy. (2015). Kunjungan Wisatwan ke Jakarta Rendah Karena Macet
dan Tidak Aman. Diakses dari
http://www.tribunnews.com/metropolitan/2015/06/22/kunjungan-wisatawan-ke-jakarta-rendah-karena-macet-dan-tidak-aman
Bintang, Aulia. (2016). Setu Babakan Jadi Lokasi Pusat Perayaan HUT Jakarta ke-489. Diakses dari http://www.cnnindonesia.com/nasional/20160528172426-20-134045/setu-babakan-jadi-lokasi-pusat-perayaan-hut-jakarta-ke-489/
Sumber Skripsi
