THE USE OF ELECTRONIC MAIL AS AN EFFORT TO REACH THE
EFFECTIVENESS OF OFFICE ADMINISTRATION WORKS
IN LE BERINGIN HOTEL SALATIGA
A Final Project
Submitted in partial fulfillment of the requirements for degree of Ahli Madya
By
Nugraheni Kartika Dewi 3111017
SEKOLAH TINGGI BAHASA ASING (STiBA)
SATYA WACANA SALATIGA
ACKNOWLEDGEMENT
First of all, I would like to express my greatest gratitude to the Lord, the Almighty, for all the blessing given to me during the accomplishment of my final project.
I would like to express my gratitude to Rindang Widiningrum, Spd, M. Hum, my advisor, for all the patience and her guidance during the completion of this final project. I further wish to extend my special thanks to all of the lecturers in STiBA Satya Wacana Salatiga for all the precious knowledge.
I also would like to thank the chief of Human Resources Department in Le Beringin Hotel Salatiga, Mr. Prana Rahardjo, SE, for the permission and assistance to do the interview and observation, and surely I would like to thank the assistant of Mr. Prana, Miss Sinta Krismiati, Spd, who has helped me to arrange the time and appointment to do the interview and observation.
My deepest gratitude goes to my parents who always keep supporting me for better for worse no matter how I felt almost hopeless during studied in this university until I complete this final project.
Last but not least, my thanks go to all my friends who have encouraged me in this final project’s accomplishment.
BRIEF SUMMARY
This observation and interview were done beside for completing the final project is also for knowing how the administration works are going in Le Beringin Hotel Salatiga especially in Human Resources Development (HRD) Department which holds the important rule because it
also runs the administration activity like correspondence, making appointment and scheduling the agenda with other departments, instances, even the employees recruitments.
Actually, Le Beringin Hotel Salatiga has three departments which run the administrative works like Marketing and Accounting but I chose the Human Resources Development (HRD) Department because this department also runs many administrative works especially the
correspondence related to the theme I have chosen.
I did not find the significant difficulty in completing this final project because the chief of Human Resources Developemnet Department and his secretary were so helpful and they gave
TABLE OF CONTENTS
Page ACKNOWLEDGEMENT……….i BRIEF SUMMARY………..ii
TABLE OF CONTENTS………..iii- iv
CHAPTER
1. INTRODUCTION
I. Background………....1
II. Time and Place of The Observation and Interview………...2
III. Company Profile...2
IV. Interviewee Profile………2 - 3
2. THEORITICAL REVIEW
I. Office administration....………...4 II. Effective...4
III. Business Correspondence………..4 - 5
IV. E-mail in Company for Business Correspondence………5
V. Filing System……….5
II. THE IMPORTANCE OF ENGLISH
II.1………9 - 10
II.2………10
II.3………10
III.1………...11
III.2………...11
4. CONCLUSION……….12
REFERENCES………..13
APPENDIX Questions List of Interview………14
