Institutional Repository | Satya Wacana Christian University: Observation Report as an Office Administration in Imanuel Children Development Center (PPA) Of Salatiga T0 3110012 BAB II
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Adi Soenarno, MBA (2006:2) in his book Front Office Management said , “Front office as a place to support the administration of guests satisfaction.” That statement
will help students learn various things deal with secretary jobs.. After all,
else in the office the secretary directly made an extension calls. If the addressed people was unavailable the secretary gave some options to them. If they wanted to leave
“ First is giving informations to the customer, hmm, according to what the want. Such as Lion Air ticket, so we have to input the name, the date and etc. Then we booking according
and role of a secretary in details so that in time when the writer goes to Kampung Percik. Foundation the writer can apply these theory well in the
The function of the secretary is helping leaders to run the company to achieve the. objectives and targets that has been set and under certain circumstances can
Secretary of Kampung Percik Foundation had routine task like receiving guest,. answering calls and arranging and making shedule for
observe secretary activities directly so that writer be able to prepare to face of the real
