i
OBSERVATION REPORT
AS AN OFFICE ADMINISTRATION IN IMANUEL CHILDREN
DEVELOPMENT CENTER (PPA) OF SALATIGA
Submitted in Partial Fulfillment of
The Requirements for
The Professional Degree of
Ahli Madya
ITA YUNITA SAHOE 3110012
ENGLISH LITERATURE PROGRAM FALCUTY OF LANGUAGE AND LITERATURE
SATYA WACANA CHRISTIAN UNIVERSITY SALATIGA
ii
Approval Page
This Observation Report as an Office Administration in Imanuel Children Development
Center (PPA) Of Salatiga has been defended before on the Faculty of Language and
Literature Examination of Satya Wacana Christian University Salatiga.
Day and date : 23rd January, 2015.
Place : G2, FBS- Kartini Salatiga.
It has already been accepted as a partial requirement for the degree of Ahli Madya.
Anna Sriastuti,S.Pd., M.Hum
thesis Advisor
Rindang Widiningrum,S.S.,M.Hum
iii
Copyright Statement
This field study report contains no such material as has been submitted for
examination in any course or accepted for the fulfillment of any degree or diploma in any
university. To the best of my knowledge and my belief, this contains no material previously
published or written by any other person except where due reference is made in the text.
Copyright© 2015. Ita Yunita Sahoe and Anna Sriastuti,S.Pd., M.HumAll rights reserved. No
part of this thesis may be reproduced by any means without the permission of at least one of
the copyright owners or the English Department, Faculty of Language and Literature, Satya
Wacana University, Salatiga.
iv
ACKNOWLEDGEMENTS
Praise the Lord Jesus for His abundant love and grace that helps the writer in finishing
this Final Report. The writer aware that all things happen not because of the strength and the
ability of the writer but all this happen because of love of Jesus Christ in my life. Thank you
for all your grace my almighty God.
The writer hopes that this final report will give information to all the readers. The
writer believes that this final report has not perfect yet that is why, critics, suggestions from
all readers for the improvement of this final report.
The writer also says the special gratitude to all parents, grandmother that always help
the writer morally and financially, even prayers during this final report writing. The writer
expects to do the best for all who help the writer in finishing this final report. The writer
gives special thanks to all Families Sahoe and Jojano and relatives (Ling, Ning, Heldiana,
Amboe, Iin, and Eny) for all the prayers so this final report can be finished well.
On this special occasion, the writer expresses the big gratitude and appreciation to:
1. Miss. Anna Sriatuti, S. Pd, M. Hum who is patiently gives good encouragement to
guide and help the writer to finish this final report.
2. The Dean of English Department, all lecturers, all staffs that help the writer by giving
motivation and courage in finishing this final report. God Bless you all.
3. To Miss. Mardiana Dewi Rikiani, AMd, as the Secretary of Immanuel Children
Development Center (PPA) that help the writer to finish the observation activity.
Thank you so much to all my classmates, my love dave, Perwasus friends who always
give me strength, motivation, prayers and support to finish my final report.
Finally, the writer says thanks a lot to all people who help me from the starting to the
end of my study. The writer hopes that this final report will give beneficial information to all
of us. Thank you.
v
TABLE OF CONTENT
Tittle Page ………... i
Approval Page ... ii
Copyright Statement ... iii
Acknowledgments ………... iv
2.4. Requirements of secretary ………... 10
2.5. Secretary Attitudes in Working ………... 11
2.6. The Importance of English for Secretary... 12
CHAPTER 3 ANALYSIS ………... 15
3.1. Description ... 15
3.1.1. The Matching Teories ... 15
3.1.2. The Missing Teories ... 18
vi
3.1.4. The Factors Influenced Matching and
Missing Theories... 21
3.2.The Role of English for Secretary ... 21
3.2.1 The Use of English ... 21
3.2.2. The Types of English Use ... 22
3.3.3. The Problem of Using English ... 22
3.3. Reflection ... 23
3.3.1.Strenght and Wiaknesses of During Observation ... 23
3.3.2.The Lesson Learnt During the Observation ... 24
CHAPTER 4 CONCLUSIONS AND SUGGESTIONS………... 25
4.1. Conclusions ………... 25
4.2. Suggestions ………... 26
REFERENCES ……….…………... 27
