IMPLEMENTING ELECTRONIC TOLL COLLECTION IN INDONESIA TOLL ROAD

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IMPLEMENTING

ELECTRONIC TOLL COLLECTION

IN INDONESIA TOLL ROAD

INDONESIA TOLL ROAD AUTHORITY

MINISTRY OF PUBLIC WORKS AND HOUSING

Jakarta, 3 March 2017

Regional Meeting on Sustainable Urban Transport Index

UNESCAP

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TOLL ROAD IN OPERATION

Total Length: 987 Km

Number of Toll Road: 34

Toll Road Entity: 21

Average Daily Traffic:

3.7 Million Vehicles

Annual Revenue:

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TOLL ROAD UNDER CONSTRUCTION

TRANS SUMATERA 1. Bakauheni – Terbanggi Besar 2. Terbanggi Besar – Pematang

Panggang – Kayu Agung

3. Kayu Agung – Palembang – Betung 4. Palembang – Indralaya

5. Palembang – Tanjung Api api * 6. Pekanbaru – Kandis – Dumai 7. Kisaran – Tebing Tinggi * 8. Medan – Kualanamu – Tebing

Tinggi

9. Medan – Binjai

10. Tebing Tinggi – Parapat * 11. Padang – Bukit Tinggi * 12. Banda Aceh – Sigli *

TRANS JAVA 1. Pejagan – Pemalang 2. Pemalang – Batang 3. Batang – Semarang 4. Semarang – Solo 5. Solol – Ngawi 6. Ngawi – Kertosono 7. Kertosono – Mojokerto 8. Surabaya – Mojokerto 9. Gempol – Pasuruan 10. Pasuruan – Probolinggo 11. Probolinggo – Banyuwangi * Banda Aceh Jakarta Bandung Surabaya Medan Lhokseumawe Dumai Pekanbaru Padang _Jambi Palembang Bengkulu Lampung Balikpapan Samarinda Manado Solo Semarang 9 8 1 2 3 4 6 5 7 10 12 11 1 2 3 4 5 6 7 8 9 10 4 3 7 2 1 1 11 6 5 8 / * : Preparation : Under Construction JABODETABEK 1. Bekasi – Cawang – Kp Melayu 2. Cinere – Jagorawi

3. Depok – Antasari 4. Cimanggis – Cibitung 5. 6 Ruas Tol DKI * 6. Serpong – Balaraja 7. Bogor Ring Road

8. Jakarta – Cikampek II Elevated 9. Cengkareng – Kunciran 10. Jakarta – Cikampek II Selatan* NON TRANS

1. Ciawi – Sukabumi 2. Soreang – Pasir Koja 3. Manado – Bitung 4. Balikpapan – Samarinda 5. Pandaan – Malang * 6. Krian – Legundi – Bunder * 7. Cileunyi – Sumedang – Dawuan 8. Serang – Panimbang *

TOTAL PROJECTS (Construction & Preparation)

TRANS SUMATERA

TRANS JAVA

NON TRANS (JAVA + OTHERS)

JABODETABEK 30 11 7 5 10 ₁ 5 3 8 2 176 568 1.183 1.851

Dec 2016 Dec 2017 Dec 2018 Dec 2019

Total Length complete - end of 2016 : 176 Km Projection at the end of 2017 : 567,9 Km Projection at the end of 2018 : 1182,7 Km Projection at the end of 2019 : 1851,4 Km

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ROAD MAP OF TOLL ROAD ITS

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ITS

Command Centre ELECTRONIC TOLL COLLECTION Traffic Information System Emergency Information System Heavy Vehicle Control System Assets Management System Command Centre 2017 2018

Command Centre consist of Monitor Main and Secondary, Operator Console, Radio Communication, Phone line, Data Analysing System, Data centre, IT staff)

1 per operator 1 for Authority

Electronic Toll Collection 2017 2018

All toll booths have electronic card reader (cashless)

100%

Multilane Free Flow 100%

Traffic Information System 2017 2018

CCTV) (1 per km, 1 per

toll gate, 1 per off ramp, 1 per rest area Automatic Vehicle Detection (1 per toll gate,

1 per off ramp) Weather detector (1 per 20 km) (1 per 20 km) E-news system (1 per on ramp) (1 per on ramp) Online Application (1 application

for user) Social Media (1 per toll road

entity, 1 for toll road authority)

Emergency Information System 2017 2018

Mobile Application for Operation Units

1 per operation unit

GPS 1 per operation

unit

Heavy Vehicle Control System 2017 2018

Weigh-in-Motion in All Toll Gates 1 per toll gate

Assets Management System 2017 2018

All Operator adopt and implement Assets Management System

1 system per toll road entity

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note : Pasal 8 (1) PP No. 15 Tahun 2005 there are 5 service substances

Road Condition

• Pavement • Drainase • Median

Average Travel Speed

• Urban ≥ 40 km/jam • Inter Urban ≥ 60 km/jam

Accesibility

• Average transaction speed • Number of queue

Mobility

• Speed of obstacle handling • Speed of Patrol handling • Speed of tow truck handling

Safety

• Traffic sign

• Other facilities (lighting, anti-glare • Accident handling

• Security and enforcement

Emergency and Assistance Unit

• Ambulance, Tow, Patrol (Police and

operator), dan Rescue unit • Information System

Environment

• cleanliness • plantation • grass

Rest Area

• Road condition • On/off ramp

• Facility (Gas station, Toilet, workshop, car park, restaurant)

• Lighting • Shoulder

• Rounding

MINIMUM SERVICE STANDARD

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MINIMUM SERVICE STANDARD: ACCESSIBILITY

Road Condition

Average Travel Speed

Accessibility

Mobility

Safety

Emergency and Assistance Unit

Environment

Rest Area

Indicator Sub Indicator Standard

Open Transaction Close Transaction

Average Transaction Speed

Queue in Toll Booth

Automatic Gate (GTO)

Number of Queue

≤ 6 second per vehicle

• Entrance: ≤5 second per vehicle

• Exit: ≤ 9 second per vehicle

• Take Toll Ticket: : ≤4 second per vehicle • Transaction: ≤5

second per vehicle

≤10 vehicle per booth (normal condition)

• In order to enhance toll road performance especially in accessibility indicator, there is a need to encourage Electronic Toll Collection

• Transforming to MLFF (High speed tolling) in the future

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TOLL TRANSACTION

Manual Gate

Hybrid Gate

• Pay using e-card plugged in to OBU (slow and go)

Automatic Gate (GTO)

• Pay cash

• Pay cash and electronic card

• Pay by tapping electronic card

Toll transaction is served by 261 toll gates consist of 1.484 toll booths

Pay electronic card

Pay cash

• User need to prepare some amount of money • Operator need to prepare the change

• Slower transaction process (average 6 seconds or more)

• Inefficient

• User only need to prepare the card

• No change needed (exact amount – no mistake) • Users need to check and top-up card balance

(pre-paid)

• Faster transaction process – tap and go (average 4 second or less)

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PENETRATION OF E-PAYMENT

8 Tol l Roa d in Ja va NON JABODETABEK Average 25% JABODETABEK Tol l Roa d Non Ja va

The average proportion of Electronic

Payment in Toll Road is

23%

(* Per Desember 2016 Average 12% Average 10% 33% 30% 31% 30% 26% 34% 27% 27% 19% 16% 23% 16% 67% 70% 69% 70% 74% 66% 73% 73% 81% 84% 77% 84% 0% 20% 40% 60% 80% 100% Ja ka rta - Tan ge ran g JO RR W1 (Ke bo n Je ru k -Pe nj a ri ngan ) JO RR W2 U tar a (K eb on J er uk -U lu jam i) JL J JO RR S Po ndo k A re n - Se rpo ng C aw a ng T j. Pr io k - A nc ol T im ur -Je m batan T iga/ Pl ui t (W iy oto … C aw a ng T om an g - Pl ui t & Pr of .D r. Ir .S oe di jatmo Ja ka rta - Bo go r - C iaw i C in er e-Jag or aw i S ek si I Bo g or R in g R oad Se ks i I dan II A Ja ka rta - C ik a m pe k 9% 17% 5% 2% 18% 19% 0% 12% 0% 5% 3% 0% 0% 0% 7% 91%83%_{95% 98%}82% 81% 100%88%100%95% 97%100%100%100%93% 0% 20% 40% 60% 80% 100% Tan ge ra ng M er ak Pu rba le un yi Pal im an an Ka nc i Kan ci P ej agan Se m ar an g Se ks i A ,B ,C Se m ar an g-So lo S ek si I dan II Je m batan S ur abay a-M adu ra Su rab ay a - G em po l d an … Su rab ay a - M oj ok er to S ek si … Su rab ay a - G re si k Si m pan g Su su n Wa ru -… Ke rto so no M oj ok er to S ek si I… G em po l P an daan C ik am pe k - Pal im an an Pe jagan P em al an g Se ks i I … 15% 9% _5% 5% 85% _91% 95% 95% 0% 20% 40% 60% 80% 100% B el aw an M eda n - T an jun g M o rawa N us a D ua N gur ah R ai -B eno a Uju ng P an da ng Se ksi 1 da n 2 (B M N ) M ak as sa r Se ksi IV ( JT SE )

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33%

10%

55%

25%

47%

25%

37%

60%

50%

Tangerang Bekasi Bogor Tangerang Selatan

40%

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AUTOMATIC TOLL GATE AND

E-PAYMENT PENETRATION IN JABODETABEK

9

No Manual

and Hybrid GTO

1 Jakarta -Tangerang JM 56 33 2 Sedyatmo JM 32 24 3 JORR W1 JLB 29 3 4 JORR W2 MLJ 16 20 5 JORR S HK 36 11 6 JORR Non S JM 39 36 7 Cawang – Tomang - Pluit JM 108 36 8 Cawang - Priok Ancol Timur – Jm Tiga - Pluit CNMP 32 24 9 Pd. Aren – Ulujami JM 8 12 10 Jagorawi JM 68 68 11 Jakarta-Cikampek JM 117 60 1 3 2 4 5 9 6 7 8 10 11

16%

30%

32%

26%

30%

27%

33%

34%

20%

27%

4%

Proportion of GTO e-payment Penetration

Even though the proportion of GTO (dedicated payment lane), penetration of e-payment is still relatively low

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IMPLEMENTING ALL ELECTRONIC PAYMENT

Preparation of 100% ETC to MLFF

Implementation of Multi Lane Free Flow

Accelerating E-payment Penetration (electronic card)

1

3

2 Cash (Majority) and electronic card

PHASES

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ACCELERATING PENETRATION OF E-PAYMENT

11 Formulating Communication Strategy to encourage the use of electronic card

JAN

Starting Education and Socialising Campaign

MAR

All Toll booth accept e-payment (Hybrid toll booth and GTO)

JUN

Special Campaign and Promo for Idul Fitri Long Holiday

OKT

All Toll Booth only accept electronic payment (multi bank)

100% E-PAYMENT

TARGET E-PAYMENT PENETRATION

MAR

SEP

+20%

80%

40%

JAN

JUN

60%

OCT

100%

FEB

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PREPARATION OF 100% ETC TO MLFF

Choosing the technology

Finalising technical standard for the chosen technology

Preparing Front-end and Back-end System

Testing ETC technology

Implementating ETC with barrier

Preparing enforcement regulation

1

6

5

4

3

2 Multi Lane Free Flow

7

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CHOOSING ETC TECHNOLOGY

ANPR

DSRC

RFID

GNSS

• short range wireless communication using 5,8 Ghz micro wave

• Users have to buy OBU

• OBU store user identity and other information • Reliability rate 99.95% • Using radio frequency of 860 MHz – 960 Mhz • Users have to buy

RFID tag • The tag is the

identity of the user • Reliability rate ±99% • Optical Tool to

detect plate number • Need an access to

plate number database

• No cost for OBU • Flat tariff and post

paid payment • Mostly used along

side with other technology for enforcement

• Using OBU to locate vehicle position to charge toll fee • No gantry instalment • Privacy Issue (Location surveillance) • Easy to implement distance-based and time-based tariff