Management for Professional Secretary
Problems To Be Addressed
A secretary often called as a typist in the past based on the equipment they used in their
work. In the information era nowadays, the role of the secretary becomes a professional
who is no longer associated with the equipment used. A secretary nowadays is not only
demanded to be able to manage the schedule of her/his superior’s activities, but also to
be competent in planning, organizing, managing resources, prioritizing problems and
monitoring the time and activities.
Objectives
Having attended this program, the participants are expected to be able to:
Understand the role and function of secretary in an organization.
Widen her/his horizon in executing the task.
Improve the skills in managing the work, office resources and the superiors.
Subjects Covered
The role of a secretary in the organization
Challenges and opportunities of the future secretary
Alternative career path for a secretary
Efficient and effective planning
Work monitoring
Time management generation I, II, III, IV
Priority scheduling
Understanding the superior
Different approach in handling the superior
Who Should Attend
Senior and Middle Secretaries, Executive Secretaries and Administrative Assistant
Manajemen Bagi Sekretaris Profesional
Menjawab Masalah Apa
Di masa lalu, sekretaris seringkali disebut sebagai pengetik, mengingat alat yang selalu
mereka operasikan. Namun di era informasi dewasa ini, peran sekretaris beralih menjadi
jabatan profesional yang tidak lagi dikaitkan dengan peralatan yang mereka gunakan.
Seorang sekretaris kini tidak hanya dituntut untuk dapat mengelola waktu dan kegiatan
atasan, namun dituntut pula untuk kompeten dalam merencanakan, mengatur,
mengelola sumber daya, memprioritaskan masalah, serta mengendalikan waktu dan
kegiatannya.
Manfaat Apa Yang Anda Peroleh
Setelah selesai mengikuti program ini, peserta diharapkan mampu:
Memahami fungsi dan peran sekretaris dalam organisasi
Meningkatkan wawasan berpikir yang lebih luas dalam menjalankan tugasnya
Meningkatkan kemampuan manajerial dalam mengelola pekerjaan dan sumber
daya kantor serta dalam memanajemeni atasan
Apa Saja Yang Dibahas
Peran sekretaris dalam organisasi
Tuntutan dan peluang sekretaris masa depan
Alternatif jalur karir bagi sekretaris
Perencanaan rutin dan non rutin secara efisien dan efektif
Pengendalian kerja
Manajemen waktu generasi I, II, III, IV
Menjadwalkan prioritas
Mengenali atasan
Cara-cara menghadapi atasan
Siapa Yang Perlu Ikut
PARTICIPANTS
Spv
PUBLIC TRAINING
• DECISION SCIENCE
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
• STRATEGIC MANAGEMENT
Corporate Parenting Company Strategic Planning Managing Organizational Change Business Model Canvas
Innovation Strategy (New)
Managing Innovation for Organization Growth (New) Product Innovation Management
Strategic Decision Making
Creative Thinking Technique Practical Problem Solving
Minaut Indonesia - Problem Solving & Decision Making
24-25 30 Jun-01 Jul 22-23 17-18
22-23 10-11 08-09 27-28 08-09
01-02 26-27 12-13 25-26
12-13
26-30 23-27 16-20 13-17 04-0825-29 31 Aug-04 Sep10-14 28 Sep-02 Oct19-23 30 Nov-04 Dec09-13 14-18
04-06 25-26 21-22 15-17 16-17 28-30 01-03 28-30 08-09 11-13 06-08 20-22 12-13 30 Sep - 02 Oct 18-20 02-04 09-11 01 02 03 04 05 06 07 08 09 10 11
• HUMAN RESOURCE MANAGEMENT
Human Resources Management Competency Based HRM/CBHRM Practical Job Analysis
Designing Competency Model Talent Management
Competency Based Recruitment & Selection Practical Behavior Based Interview Designing Learning Program Designing Training Program Evaluating Training Program
Measuring Return On Training Investment - ROTI
14-18 23-27 10-12 17-19 29 Sep - 01 Oct 26-30 21-22 12-13 14-18 10-14 08-12 17-18 19-21 06-07 12-13 17-19 20-24 09-13 09-13 01-02 10-11 25-27 19-21 21-23 07-08 02-03 24-26 25-27 08-10 04-05 04-05 26-28 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 Hours 16 20 16 20 16 24 24 16 16 16 40 40 20 16 16 16 24 16 24 24 16 16 Staff Mgr Sr Mgr Days 2 2.5 2 2.5 2 3 3 2 2 2 5 5 2.5 2 2 2 3 2 3 3 2 2 6,000,000 6,000,000 4,600,000 5,000,000 5,500,000 5,000,000 5,000,000 4,850,000 4,700,000 4,600,000 7,500,000 6,200,000 4,650,000 4,200,000 4,400,000 4,400,000 4,850,000 4,400,000 4,400,000 4,850,000 4,400,000 4,500,000 Price (IDR)
• GENERAL MANAGEMENT
Training for Trainers Office Management
Filing Management (New Tittle)
Designing Standard Operating Procedure (SOP) Management for Professional Secretary
30 Sep - 02oct 21-23 01-02 12-13 06-08 19-21 19-20 27-28 18-20 05-06 01-03 16-17 08-09 17-19 29-30 11-13 19-21 11-12 16-18 17-19 17-18 24 24 16 16 24 3 3 2 2 3 5,750,000 5,000,000 4,500,000 3,850,000 5,200,000
• MARKETING MANAGEMENT
Competitive Marketing Strategy
Marketing Plan for Sustainable Competitive Advantage Marketing Management
Building Service Culture
Customer Satisfaction Management Customer Service Orientation Enhancement Marketing Channel Strategy (New) Sales Management
Salesmanship
Negotiation Skill for Business Winning Product Management Digital Marketing
Applied Marketing Research
08-10 20-22 01-03 03-05 21-22 22-23 27-29 11-13 24-26 14-16 28-30 09-11 06-08 04-06 20-21 03-05 26-27 18-19 28-30 22-23 09-10 16-17 29 Sep - 01 Oct 01-03 10-12 09-11 07-09 25-27 22-23 24-25 23-24 19-20 03-04 01-02 04-05 01-02 28-30 28-30 28 29 30 31 32 33 34 35 36 37 38 39 40
• OPERATION MANAGEMENT
Project Procurement & Risk Management Operation Exellence
Inventory Management Purchasing Management
Distribution & Transportation Management (New) Project Management
Owner’s Estimate
Lean System (New)
Workplace Producticivity Improvement Work Load Analysis
Warehouse Management Maintenance Management 23-27 08-12 03-05 29 Sep - 01 Oct 01-03 15-17 08-10 15-17 24-26 18-20 11-12 02-03 12-13 08-10 12-13 21-23 27-29 15-17 11-13 21-23 03-05 20-22 25-27 23-25 04-05 22-23 03-05 10-12 16-17 07-09 14-16 06-07 22-24 29-30 27-29 31 Mar - 02 Apr 17-19 19-21 05-07 24-26 16 20 24 16 20 16 20 20 16 20 20 16 20 36 16 24 16 24 36 24 20 16 24 20 16 24 16 20 24
PARTICIPANTS
Spv Staff Mgr Sr MgrPUBLIC TRAINING
2 2.5 3 2 2.5 2 2.5 2.5 2 2.5 2.5 2 2.5 4.5 2 3 2 3 4.5 3 2.5 2 3 2.5 2 3 2 2.5 3 Days 5,100,000 4,650,000 5,100,000 4,200,000 4,200,000 4,200,000 4,850,000 4,850,000 4,200,000 4,850,000 4,850,000 3,850,000 4,850,000 5,850,000 4,100,000 5,850,000 4,100,000 4,100,000 5,750,000 5,250,000 5,400,000 4,100,000 6,000,000 4,200,000 4,100,000 4,100,000 4,000,000 5,300,000 4,950,000 Price(IDR) JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 Production/Operation Management Quality Management (New) Supply Chain Management
Production/Operation Planning & Control
26-30 07-08 20-21 25-29 02-06 06-08 19-21 17-19 11-13 10-12 Hours
• FINANCIAL MANAGEMENT
Finnon 1 : Understanding Financial Statement Finnon 2 : Profit Planning & Capital Budgeting Integrated Risk Management
Treasury Management
Budgeting
Financial Statement Analysis Effective Cost Management
28-30 27-28 11-13 18-20 19-21 12-14 21-23 02-03 27-29 01-03 09-10 24-26 18-20 16-18 27-29 03-0530 Jun - 02 Jul 22-23 15-16 07-08 17-18 09-10 06-08 11-12 03-04 26-27 16-17 30 Sep - 02 Oct 08-09 12-13 02-04 25-26 15-16 11-13 24-25 57 58 59 60 61 62 63 64 65 66 Internal Audit
Forensic Accounting & Fraud Investigation Feasibility Study 24-26 20-22 11-13 09-11 18-20 28 Sep - 02 Oct 09-13 31 Mar - 02 Apr
• SPECIAL PROGRAM
Young Manager’s Program
Assessment Center Assessor Certification
Sertifikasi Ahli Pengadaan Barang/Jasa Pemerintah New Product Development Professional
Human Capital Management Certification (HCMC) Modul 1 : Aligning HCM strategy & Corporate Strategy Modul 2 : Acquiring & Developing the Right Employees Modul 3 : Retaining the Best Employee
Modul 4 : Increasing Employee Engagement
25-29
21-23 28-30
25-27 21 Apr - 05 Jun 29 Sep - 13 Nov 02-06 16–18 10-13 15-17 20-22 24-26 20-24 08-12 24-28 04-06 25-28 05-09 09-13 23-27 07-11 07-11 26-30 23-27 67 68 69 70 71
• MANAGING OTHERS
Managing People Effective Leadership Managing Team Development Effective Supervisory Management Leader as A Coach (New)02-04 08-10 03-05 16-17 19-20 11-13 12-13 20-22 06-08 21-22 10-11 03-05 15-16 01-03 25-27 17-18 31 Mar-02 Apr 14-15 28-30 19-20 19-21 27-28 04-06 27-29 10-11 24-26 30 Jun - 02 Jul03-05 72 73 74 75 76 77 78 79 80
PARTICIPANTS
PUBLIC TRAINING
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC20 16 20 16 20 16 16 40 20 20 110 40 40 24 32 24 24 24 20 16 24 24 16 Spv Staff Mgr Sr Mgr 2.5 2 2.5 2 2.5 2 2 5 2.5 2.5 28 5 5 3 4 3 3 3 2.5 2 3 3 2 Days 5,500,000 4,400,000 5,500,000 4,400,000 4,500,000 4,950,000 5,200,000 5,100,000 4,950,000 5,500,000 19,200,000 9,800,000 5,300,000 15,000,000 6,800,000 5,000,000 5,000,000 5,000,000 4,950,000 5,750,000 6,200,000 5,750,000 4,100,000 Price (IDR)
• PERSONAL EFFECTIVENESS
Effective Business Communication Report Writing
Business Presentation Skill Time Management 24-26 24-25 16-18 02-04 19-20 12-13 28-29 18-20 25-26 12-13 04-05 11-13 15-17 29-30 12-13 17-18 16 20 20 16 2 2.5 2.5 2 4,000,000 5,000,000 4,200,000 4,000,000 All Program Will Be Presented In Bahasa Indonesia
Nama Pelatihan
Tanggal
Pukul :
Biaya
Nama Perusahaan
Alamat Surat
No. Telp. Persh
Fax Persh :
Contact Person
Telp / HP
Jabatan
Bidang Usaha
No. Email HP L/P 1 2 3 4 5Bagian Pelayanan Pelanggan:
Pembayaran dilakukan secara transfer ke:Telp
: (021) 8798-4777
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: (021) 8799-1059
No. Rek. : 1 0 3 - 0 0 8 5 2 8 8 5 8 - 3
Mobile
: 0815 5995 6195
a/n: Yayasan Pendidikan & Pembinaan Manajemen: [email protected]
Website
: www.manajemenforum.com
BANK CENTRAL ASIACabang Kwitang
No. Rek. : 6 8 6 0 1 3 8 5 5 5
a/n: Yayasan Pendidikan & Pembinaan Manajemen
Pembayaran akan kami lakukan :
Tanggal Pembayaran :………..Transfer melalui Bank : ………
Pendaftar,
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Bag. Pelayanan Pelanggan PPM
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(Mohon bukti transfer difax sebelum pelatihan)
INFORMASI PENDAFTARAN
Nama Peserta Jabatan
Formulir Pendaftaran Program Pengembangan Eksekutif
2015
PPM Manajemen www.ManajemenForum.Com
PEMBAYARAN
Bagian
PERHATIAN - KETENTUAN PEMBATALAN !
TEMPAT PENYELENGGARAAN
PPM Manajemen - Gedung Bina Manajemen, Jl. Menteng Raya No. 9 Jakarta Pusat 10340
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