Disclaimer:
1. This guidelines contains 4 sections :-
Section A: .ocx File Checking for ePXS User Section B: .ocx File Checking for Smartcard User Section C: ActiveX Configuration
Section D: Medium Access Installation (client module installation)
2. This guideline is also applicable for the new ePXS User who also has the old ePXS.
3. If error still occurred after the installation, please contact CDC Customer Service/eP Counter for further assist.
4. Example of Login ePerolehan error that cause by installation/configuration: Invalid Certificate 600/Failed to retrieve cert/Error in creating signature.
A.
.ocx File Checking for ePXS User
1. Thissection A isapplied for ePXS user ONLY. For MyEP Card/PTJ Smartcard medium access, please start the guideline starting from Section B: .ocx File Checking for Smartcard User.
2. First, go to Start Program and type regedit in Search Programs and files input box. Then, press enter.
4. If the ftvba11.ocx file exists in the PC/Laptop, you may find at Data section display the ftvba11.ocx else if no result appears, go to step no. 8.
5. Take note the location of the ftvba11.ocx file. Close the Registry Editor window.
7. If the Date Modified of the ftvba11.ocx file is on 2007, please uninstall all client modules (old epxs/new epxs) and then restart the PC/Laptop.
(i) Uninstall new ePXS : Go to Start Program> ePerolehan> ePXS> Uninstall (ii) Uninstall old ePXS : Go to Start Program> ePXS> Uninstall
B.
.ocx File Checking for Smartcard User
1. Thissection B isapplied for Supplier MyeP Card/ PTJ Smartcard user who has installed the Smartcard client module but still having error during login into ePerolehan (Invalid Certificate 600/Failed to retrieve cert/Error in creating signature). For new user who didn’t install the Smartcard client module yet, please proceed with Section C: ActiveX Configuration.
2. Uninstall the ePerolehan client module/reader first. Go to Start> Reader for ePerolehan> Reader for ePerolehan> Uninstall. Follow the step of uninstall process until Finish. Please restart the pc/laptop before proceeds to the next step.
4. Below screen will appear. Please take note the location of EGCard.EG. If there is no file name EGCard exist, please proceed to Section C, and else please follow below step to get the file location.
(i) Choose the Selection on Show: All add-ons
(ii) Click on EGCard.EG
(iii) Click on More information hyperlink. Then the right pop-up windows will appear. (iv) Copy the location of the directory.
6. Command windows will appear and please refer to the below screen and Tips of the Command Script. The purpose of below step is to unregistered the .ocx file which has been installed before. There are 2 file need to unregistered if it still exist in the directory. Please use unregister command to unregister it.
(i) EG.ocx (ii) EGDLL.dll
7. Once unregistered process done, a pop-up message will appear to notify the unregister process is success. Then, please proceed at Section C: ActiveX Configuration.
Tips of the Command Script:-
(i) cd ..[Enter] = Go 1 step back to parent directory
(ii) cd [location of the above directory-refer no 3(iv)][Enter] = Go to the respective directory entered
(iii) dir [Enter] = View the list of files under above directory
C.
ActiveX Configuration
1. ActiveX Configuration is compulsory setting for all medium access.
2. Please open the Internet Explorer and go to Tools> ActiveX Filtering and make sure the ActiveX Filtering is un-tick.
3. Go to Tools> Compatibility View Settings and a pop up window Compatibility View Settings will be displayed. Add the address eperolehan.com.my and click Close button.
5. Go to Tools> Internet Options> Security. Under Security tab, there are 4 different zones. Please refer below setting for each zone.
Zone Action Screen
Internet 1. Click Custom Level button and a pop up window Security Setting – Internet Sites Zone will be displayed.
2. Go to ActiveX controls and plug-ins setting and enable all ActiveX setting. But for the ActiveX
Local Intranet
Un-tick the enable Protected Mode
Restricted Sites
Trusted Sites 3. Click Custom Level button and a pop up window Security Setting – Trusted Sites Zone will be displayed.
Trusted Site 1. Click on button Sites and a pop up window Trusted Sites will be displayed.
2. Please ensure the url
http://www.eperolehan.com.my
and
https://www.eperolehan.com.my
there are link for eperolehan for both http/https
6. After complete with the setting, click button Apply and Ok. After complete this section, please proceed with
D.
New Medium Access Installation
Note:
Please take note that for supplier who has both Old ePXS and New ePXS, please install the Old ePXS first, and then install the New ePXS.
1. For each medium access required to install a client module.
2. For old epxs/MyeP Card/PTJ Smartcard, please go to ePerolehan websites
(http://home.eperolehan.com.my/v2/index.php/bm/muat-turun/utiliti-medium-akses-eperolehan) and
3. Plug in the medium access and install the medium access based on the downloaded client modules.
4. For New ePXS, the client module has been stored in the ePXS itself. Once user plug-in the ePXS there will be an AutoPlay pop-up appear to request for New ePXS setup installation. Else, if the AutoPlaydidn’t pop-up user may go to My Computer > CD Drive: ePerolehan> setup.exe
5. Please double check the ActiveX Security setting which is under Tools> Internet Options> Security. Under Security tab, there are 4 different zones. (Refer Section C (No 5)).
6. In order to ensure the client module successfully installed, there is 2 sections need to verify:-
i. To ensure ActiveX has been registered in Internet Explorer manage add-ons features, open Internet Explorer and go to menu Tools>Manage Add-ons.
Medium Access Manage Add-ons Screen
MyEP/PTJ Smartcard– EGCard.EG file existed
ii. Below icon/details should be displayed in taskbar icon.
Medium Access Screen Old ePXS
Double clicks at icon ePXS Certificate Manager and a pop-up window ePXS Certificate Manager will be displayed.
Double clicks at icon ePXS Certificate Manager and a pop-up window ePXS Certificate Manager will be displayed.
Smartcard/MYeP Card
At the login page, click on the ePerolehan Logo and it will appear status Smartcard Ready
7. Close all Internet Browser and refresh the Windows. Then open the Internet Explorer.
8. Go to https://www.eperolehan.com.my/PMS_SCIndex.jsp and login to ePerolehan. Any pop-up message request for add-ons ActiveX or DLL file, please choose option to allow the process.
