GLOBAL ORGANIZATION
Global Organization
 Trend toward expansion into global market
 Companies attempt to gain a competitive advantage
 New market of potential customers
 Lower labor cost to work in their production facilities
 ICT enables work to be done around the globe
 Global changes
 European Economic Community
 North American Free Trade Agreement
 ASEAN
 General Agreement on Tariffs and Trade
Global Culture
 Behavior in organizational settings does indeed
vary across cultures
 Culture
 The set of shared values that help people in a group, organization or society understand which actions are considered acceptable and which are deemed
unacceptable
Diversity
 Levels of Diversity
 Surface-level diversity
 Easily perceived characteristics
 Gender
 Race
 Ethnicity
 Age
 Disability
 Deep-level diversity
Diversity Management
 The process and programs by which managers
make everyone more aware and sensitive to the needs and differences of others
Culture
 Hofstede
 Individualism
 Collectivism
 Moorhead & Griffin pp. 31-32