THE DUTIES OF Pf,RSONNEL
DEPARTMENT AT DINAS LALTJ
TINTAS ANGKUTAN JAI,AN (DI,LAJ) OFFICE
SEMARANG
PAPER
Presented
in partial fulfilfment of the requirements
fop,completion
of Diploma III Program
of the English llepartment
specialized
in Offiee Management
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Name : Eny Purbawati NIM : C21.2ffi1.003(b
FACULTY OF LANGUAGES
AND LETTERS
DIAN NUSWANTORO UNTVERSITY
SEMARANG
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PAGE OF APPROVAL
This paper has been approved by the board of examiners, Diploma III Study
Prograrn of English Department, Faculty of Languages and Letters, Dian
N uswantrrro University on F ebru ary , 2006 .
Board of E.xaminers
Mernber
(
Achmad Basari, S.S
{,ffi'
S a r i f S y a m s u R i z a l , S . S
Fatma Hefarni, S.S, M.Hum
Approved by'.
Dean of
es and Letters
Adviser
ACKNOWL
EDGEVI
ENT
At this happiest moment, I wish a prayer to the Allah SWl' who has
blessed me during writing of this paper.
I w o u l d li k e , fu r t h e r m o r c , t o c x p r c s s m y s i n c e r e t l r a n k s t o :
l. Mr. Mahmud SE, M.M., The Dean of Faculty of Languages and Letters of
Dian Nuswantoro University, rvho gave permission to me to conduct this
study.
Mrs. Ardini Suryo
Andriani,
S.S.,
the Paper
Coordinator
of Diploma
III Study
Program of English Language,
Faculty of Languages
and Letters, Dian
Nuswantoro
University,
rvho
gave
pennission
to me to conduct
this study.
Ms. Fatma
Hetami,
S.S,
M.Hurn.,
my adviser,
for her continuous
and
valuable
guidance,
advice
and encouragement
in cornpleting
this paper.
)
1
4 . AII lecturers
at the English
Departrnent
of Faculty
gf l-anguages
and
Dian Nuswantoro
University,
who have
taught,
motivated,
and given
during
the writing of this paper.
l-etters of
guidance
5 .
6
Mr. Bambang, the tnanager of rnarketing departrnent of Dinas Lalu Lintas
Angkutan Jalan (DLLA.I) Office Semarang and his staff for giving me the
opportunity and valuable helps to conduct the field study at the company.
The librarians of the Central Library of Dian Nuswantoro University for their
pennission for me to use some valuable references in writing this paper.
My mother and my father who have supported and motivated me to study.
My classmates Rosenany, Melly, Sunarsih, Dewi, and Sri Mulyani
7
8
9. Friends
of rnine at boarding
house,
Lia, Yulia, Widha,
Tanthi
10. My Sister,
Yuni and Reni, thanks
for your support.
I L My brothers,
Agung,
Roni, Arie, Hesby,
Andi, Levin,
Sukron
and Adi.
Finally,,
I do realize that due to my limited ability this paper must have
shortcomings.
For this I welcome
any suggestion
and criticisrn.
Semarang, February
2006
Eny Purbawati
ABSTRACT
This paper entitled " The Duties of Personnel Department at Dinas Lalu Lintas Angkutan Jalan (DLLAJ) office Semarang " is the result of the field study
conducted for one month (from February 1 , 2005 to February 28,2005) at Dinas
Lalu Lintas Angkutan Jalan (DLLAJ) office Semarang This study was aimed at
describing the Duties of Personnel Departrnent at Dinas Lalu Lintas Angkutan
Jalan (DLLAJ) office Semarang.
The intervierv was conducted to get information about tlre duties done by the personnel department. The observation rnethod is airned at knowing the duties
of personnel department in arranging, gaining, and creating potential employees
for the institution. The library research rnethod is aimed at getting some references dealing with the duties of personnel departrnent.
From the data analysis, it can be concluded that the duties of personnel
department at Dinas Lalu Lintas Angkutan Jalan (DI-l-A.l) office Semarang
i n c l u d e :
1. Doing recruitment for new employees
2. Doing selection for new employees
3. Giving training and development fbr nerv ernployees
4. Giving compensation for the employees
T A B L E O F C O N T E N T S
P A G E
O F T I T L E . . . .
P A C E
O F A P P R O V A L
. . . .
ACKNOWLEDGEMENT
t l
l l l
v
V I
ABSTRACT
TABLE OF CONTENTS
CHAPTER
I INTRODUCTION
l. I Reason for Choosing the Title I
1.2 Statement of the Problern 2
1 . 3 L i m i t a t i o n o f t h e P r o b l e m 2
| .4 Objective of the Study ... 3
1.5 Significance of the Study 3
1 .6 Implernentation of Study
1 . 7 M c t h o d o l ' D a t a C o l l e c t r o n . . . . 6
1.8 Paper Organization 7
CFLAPTER II LITERATTJRE REVIEW
2.1 The Definition
of Personnel
Management
2.2 The Activities
of Pcrsonnel
Management..
2.3 The Purpose
of Personnel
Management
8
9
1 7
CHAPTER
III THE DUTIES OF PERSONNEL
LALU LINT'AS ANGKLJTAN
S I ' M N
I { N
N ( ;
DEPARTMENT
AT DINAS
JALAN (DLLA.I) OFFICE
23
2 8
2 9
3 0
3.1 rhe History
ol'Dinas
Lalu Lintas
Angkutan
.lalan
(DLLAJ) Sernarang.
..
3.2 organizational
Structure
of of Dinas Lalu Lintas
Angkutan
Jalan
(DLLAJ)
Semarang...
3.3 Job Description
3-4 The Duties
of Personnel
Department
Dinas
Lalu Lintas
Angkutan
Jalan
(DLLAJ) Semarang
...
CHAPTER
IV. CONCLUSION
AND SUGGESTION
4 .l Conclusion
1 8
t 9
2 1