1. Analysis & Programming Guidlines
The Medan Municipal Office (MMO), PT Twin Rivers Development
(TRD) and the Deli Sultanate representative have agreed with the planning of
developing two main functions on the project site, a boutique hotel and an
apartment. Some other additional functions are highly recommended as long as
their existence will fully support the theme of urban heritage tourism as well as
social, cultural and financial aspects of the entire redevelopment goal.
2. Location Analysis
This Boutique hotel will cater those who want to experience the heritage
and historical side of Medan city. The hotel is located right in the heart of the
heritage site of this city, exactly beside Maimoon Palace. Because of this location,
the hotel will be categorized as Urban Hotel.
The expensive land value (IDR 1.6 – 1.7 million) is one of the main reason to build this hotel as a 4* hotel.
3. User Analysis
Users User Profile F, F, & E
Requirement Activities
Guest
The guest as the easiest job at a hotel, to enjoy it. The guest are the paying customers to use the facilities, stay in the hotel room, dine in the restaurants and take advantage of the amenities required. Some guests stay for pleasure and other for business. All guest are treated with the best services and care by all staff.
Bed
Nightstand
Accessories
Closet
Safe
Toilet Shower Sink
Telephone
Internet access
Eat
Sleep
Recreational Activities waiter/waitress, spa attendant, etc. These employees help with the daily activities and duties of the hotel. They arrive in shifts and help to maintain guest satisfaction of there hotel stay.
Desk
Chair
Locker
Telephone
Computer
assistance to guests
Administr
ation
The administration is the head of the hotel operations. They are the leaders in there respective fields of general manager, restaurant manager, spa manager, operations, accountant human resources, activities coordinator, etc. Administration positions have to work in a fast-paced environment, with high levels of interaction with guests, employees, investors, and other
Telephone
Computer
The maintenance staff will be responsible for all back of the house activities. They would consist of housekeeping, electrical, mechanical, landscaping, and technology among others. This is a very important job to the entire hotel, they are the behind the scenes workers that make the guests stay and comfortable, clean, and disruption free experience.
Storage
Desk
Chair
Telephone
4. Activities Analysis
Function Activity Room Activities
character Main function - Rest
- Eat -
Self-cleaning
Bedroom Dining room Bathroom
Nonformal, relax Nonformal-formal Private, Nonformal User can be divided into :
Hotel Guest
Based on the profession and social economic status : - Employers
High prestige, upper middle class - Traders
Prestige factor is less prominent, lower middle class (tend to be simple and considering the economic aspects)
- Government officials
High prestige, upper middle class - The professional
High prestige, upper middle class Based on the length of stay :
- Travelers (Tourist) – Room Users
Visit and stay more than 24 hours as well as spending money to enjoy all the facilities provided by Hotel.
- Excursionist (Indonesia : Pelancong) – Non-users Room
Visit less than 24 hours, there are also those who spend money to enjoy the hotel facilities or just come to visit family, relatives and acquaintances.
Hotel Management
- Administration staff - General Manager - Manager assistant - Finance department staff - Marketing staff, etc.
Employees and Maintenance
5. User Activities Analysis
HOTEL GUEST USER
Function Activity Room Activities
character Administration Payment Receptionist,
lobby
Formal
Guestroom Sleep, rest, watching TV
Bedroom Nonformal,
private
Self-cleaning
Bathroom Nonformal,
private
Working Bedroom Nonformal,
private Eat/ drink Bedroom, coffee
shop/restaurant
Nonformal
Parking Parking area Nonformal
Work Meeting Meeting room Formal
Business Business centre Formal Meet relatives,
families, acquaintances
Lobby, coffe shop, bar, lounge, restaurant
Formal/ semi formal
Recreation Work-out Swimming pool, gymnasium
Nonformal
Shopping Retail Nonformal
Praying Worship place Nonformal Supporting
functions :
- Standard hotel type
Living room
Lobby, receptionist
*Based on the hotel type
Nonformal-formal, relax, recreatif Formal-nonformal,
informative
*Adjust the activity
Complementary functions : Hotel
storage, parking area, staff room, kitchen, service building
6. Hotel Guest User Activities Diagram
Hotel guest users activities diagram
HOTEL GUEST NON-USER
Function Activity Room Activities
character
Administration Search for information,waiting
Receptionist, lobby
Public
Work Meeting Meeting
room
Formal
Meet relatives, families, acquaintances
Lobby, coffe shop, bar,
lounge, restaurant
Formal/ semi formal
Urinate Toilet Nonformal
Parking Parking area Nonformal
Recreation Eat / Drink Restaurant,
coffee shop
Nonformal
Shopping Retail Nonformal
Praying Worship
place
Nonformal
ENTRY
LOBBY
LEISURE
CHECK-REST
EAT /
MEETING
PARKING
7. Hotel Guest non-User Activities Diagram
Hotel guest non-users activities diagram
HOTEL ADMINISTRATION STAFF
Function Activity Room Activities character
Work Administration Office, Back office Formal Guest
administration
Receptionist, front office
Formal
Eat / Drink Pantry, staff room Nonformal Staff meeting Meeting room Formal
Praying Worship place Nonformal
Urinate Toilet Nonformal
Parking Parking area Nonformal
8. Hotel Administration Staff Activities Diagram
Hotel administration staff activities diagram
ENTRY
LOBBY
LEISURE
BUSINESS
EAT /
MEETING
PARKING
ENTRY
ABSENT LOCKER
MEETING EAT /
DRINK
URINATE PARKING
EMPLOYEE
Function Activity Room Activities
character
Work
Cleaning the building, cleaning
tool storage
Storage service
Food preparation Kitchen service Serve the food /
pick-up plates
Service corridor,
service lift service Throw garbage Waste container service
Move luggage Service corridor,
service lift service Guestroom storage Storage service
Building
operational M & E room service Loading storage Loading dock Private, service Storage checking Receiving office Private
Security control Security Semi public Ballroom utilities Ballroom storage Private
F&B storage F&B storage Private Meeting Meeting room Semi Public
Urinate Staff toilet Nonformal Changing clothes Staff locker Private
Rest, eat/drink Pantry Nonformal Pray Worship place Nonformal Parking Parking area Nonformal
9. Hotel Employees Activities Diagram
Hotel Employees Activities Diagram
ENTRY
ABSENT LOCKER
LOADING PARKING
WORK
EAT/DRINKURINATE
MEETING
10. Building Circulation
Horizontal Circulation
No. Circulation Type Advantage Disadvantage
1 Linear - Clear,
directional - Easy to
adjust - Easy to
access the building - Easy to
classified the function in the building
- Not efficient because needing more rooms - Straight
- Elbow
- Intersection
- Branch
- Curved
- Round
2 Radial - High
efficiency because the room nedded is minimal - Easy to
access some points
Circulstion is in the center
3 Grid - Easy to
access
Two systems of the circulation in the guestroom units :
Type Advantage Disadvantage
- Single Loaded - Maximiz
e natural
lightning
- Natural condition
ing in the
corridor
- Possible for both
side of
the room
to get the
natural
light
- Building mass
become
long
- Land use not
efficient
- Double Loaded - Access
between
spaces is
near
- More units in
one mass
- Maximal land use
- Not
efficient
for the
natural
conditioni
ng in the
corridor
11. Elevator ELEVATOR
For every 100 rooms need to be served with 1 service elevator For outstanding service, every 75 rooms serviced by 1 elevator Capacity of the elevator is minimal 16 people
Elevator must be capable to lift heavy luggage (suitcases or serving food table)
ESCALATOR
Have the capacity to move large number of people Can replace the step function
Does not need to wait, except on the condition of human traffic Make it easy for people to look around
Smoothly move from one floor to another
EMERGENCY STAIRCASE (FIRE ESCAPE) Requiring 80cm for the exit width
Placed with a maximum distance of 30 meter (without sprinkler), and 45 meter (with sprinkler)
At least two exit routes must be available The capacity of an exit route must be adequate
12. Four Star Hotel Requirements
Guest Rooms
Four-star hotels usually have upscale furnishings, luxury bedding
and other amenities, including hair dryers, high-end bath products,
flat-screen televisions, internet and email connection, state-of-the-art electronic
devices and high-quality towels. The size of the room may vary based on
location.
Service
Any four-star hotel should offer a knowledgeable concierge, a bell
desk and valet parking. The concierge at this level property should be able
provide information as well as help with planning by making reservations.
Food and Beverage
Getting food at four-star hotel should be easy. This level hotel should
have a sit-down dining restaurant, a lounge and room service with extended
hours. It is likely that the on-site restaurant offers fine dining, while lighter
fare is available in the lounge. Many higher-end properties now also have
coffee carts or specialty snack kiosks in their lobbies.
Amenities
A four-star hotel should have a pool and fitness center, and many
also have full-service spas. If these services are not available on-site, many
four-star hotels have exchange programs with local gyms and/or spas. A
high-end gift shop is also often available.
Business Services
Not every four-star hotel offers a full range of business services, but
each should have current technology and a business center available for
guest use. Larger hotels will also have state-of-the art conference space.
13. Hotel Organization Structure
Position Function
General Manager - The head executive
- Responsible for the overall, etc. Executive Asst. Manager - General Manager’s assistant
- Responsible for briefing and updating the general manager, etc.
Room Division
House Keeping : - Maintain cleanliness of the entire hotel - Maintain hotel’s inventory
- Organize the circulation of linen - Carry linens, towels, toilet items, and
cleaning supplies, etc.
- Floor Section - Responsible for the cleanliness and maintenance of the rooms
- Public Area - Handle all matters regarding cleanliness, neatness, completeness, convenience, all common areas that affect the guest's interest to use the services at the hotel.
- Linen Section - Responsible for the provision, handling, storage and maintenance of linen. Front Office : - Departments that come in contact with
and service departments.
- Receptionist - Welcoming and greeting the guests. - Reservation - Arrange guest schedule that would
make reservation to stay at the hotel - Information - Visitor information centre
- Accommodate all suggestions, and complaints from the visitors.
- Cashier - Record the entry and exit of financial payments that made related to hotel guests
Food Division
Food Production - Fully responsible for the manufacture of food and beverages at the hotel. F&B Service :
- Bar
- Restaurant - Room Service - Banquet
- Provide facilities that related with the availability of the food and beverage for the visitors.
Personnel - Responsible for HDR and implement
human resource policies.
Accounting - Making journal, prepare financial
statements, analyzing, making the company can be more productive. Engineering - Repair / renovation so that equipment
and facilities are always look good and in accordance with the progress of time, etc.
Marketing : - Attract potential customers by giving motivation for buying products and hotel services.
- Reservation - Sell hotel product
- Promoting products and hotel amenities - Maintaining knowledge about the products and services available at the hotel such as price and promotional facilities, special rates etc.
- Convention - Provide facilities to meet the needs of large groups.
Purchasing - Procure and purchase items needed by the hotel, either directly (direct purchase) or indirectly (indirect purchase).
14. Zoning
Front of the house :
- Lobby - Coffee shop
- Lounge - Restaurant
- Public toilet - Ballroom - Front desk - Meeting room
- Administration - Recreation and work-out
- Retail - Public elevator
Back of the house :
- Service parking - Engineering - Receiving area - Service elevator - Employee room - Storage
- Laundry - Cafeteria
- Housekeeping - Food preparation
15. Parking
According to Sistem Bangunan Tinggi book, for a 4-stars hotel:
- Hotel 100 rooms = 100/5 = 20 cars.
- Ballroom = 750/10m2 = 75 cars.
- Staff = 147prsn x 10% = 15 cars.
- Staff motorbike = 1.6prsn/rooms x 100 rooms = 160 prsn
3 shift = 55 motorbikes.
- Total parking lot : 110 cars and 55 motorbikes.
The gross area for 1 car is 12.5m2, for 1 motorbike is 2m2.
110 car x 12.5m2 = 1.375m2
55 motorbike x 2m2 = 110m2
Total gross area with circulation 20% : (1.375 + 110)m2 x 1.2 = 1.782m2
16. Electrical Mechanical System
- Elevator
According to Sistem Bangunan Tinggi book, each 75 rooms in a hotel
need 1 passenger lift. Hence, with designated 100 rooms, the number of lifts
needed is 2 lifts. The minimum capacity of each lift is 16 persons. Within each
100 rooms, there must be a service lift. So, the hotel must have 1 service lift
17. Hotel Room Programming
11
Room Zone Capacity Coefficient Unit Total Gross
area Source
Lobby
Entrance Hall PB 100 0.6 /prsn 1 60 NAD
Receptionist PB 6 1.2 /prsn 1 7.2 NAD
Concierge PB 2 10 /prsn 1 20 ASU
Lounge PB 80 2 /prsn 1 160 NAD
Area Lift PB 15 0.6 /prsn 1 9 NAD Bellman
Retail
CIRCULATION 30% 388
TOTAL 1685M2
FOOD AND BEVERAGES OUTLETS
Restau
CIRCULATION 30% 127.89
TOTAL 554.2M2
Multifunction Hall
Multifu
CIRCULATION 30% 328.8
TOTAL 1424.83
Recreation center
area
CIRCULATION 30% 187.8
TOTAL 626M2 Ass. General
ge
Chief security
room SP 3 4.5 /prsn 1 13.5 NAD
CIRCULATION 30% 324.75
TOTAL 1082M2
GROSS AREA TOTAL 5372M2
PRIVATE AREA
Room
Standard PR 2 24 /room 60 1440 SUR Deluxe PR 2 48 /room 24 1152 SUR Executive PR 2 80 /room 12 960 SUR
Suite PR 4 100 /room 4 400 SUR
CIRCULATION 30% 1185.6
TOTAL 3952
GROSS AREA TOTAL 5137.6M2
TOTAL GROSS FLOOR AREA FOR HOTEL = 10510M2 Source information :
• NAD : Neufert, Ernest.1992.Data Arsitek,jilid 1 dan 2. Erlangga. Jakarta • TSS : De Chiara.Joseph, and John Calender.1973.Time Saver Standard • ASU : Assumtion
1. Analysis and Programming Guidlines
The Medan Municipal Office (MMO), PT Twin Rivers Development (TRD)
and the Deli Sultanate representative have agreed with the planning of developing two
main functions on the project site, a boutique hotel and an apartment. Some other
additional functions are highly recommended as long as their existence will fully
support the theme of urban heritage tourism as well as social, cultural and financial
aspects of the entire redevelopment goal.
2. Location Analysis
This Apartment will cater those who want to experience the heritage and
historical side of Medan city. The apartment is located right in the heart of the heritage
site of this city, exactly beside Maimoon Palace.
3. User Analysis
Users User Profile F, F, & E
Requirement Activities
Guest
The guest apartement can enjoy some facility like swimming pool and gym. Guest apartment can stay in the apartement because they have already buyed the unit apartement
Bed
Nightstand
Accessories
Closet
Safe
Toilet Shower Sink
Telephone
Internet access
Eat apartment because they are sultanate's family. They can also use some facility in this apartment
Bed
Nightstand
Accessories
Closet
Safe
Toilet Shower Sink
Telephone
Internet access
Eat including the unit, ext
Desk
Chair
Locker
Telephone
Administration
They collect money from every unit for monthly dues.
Private Office
Desk
Chair
Telephone
Computer
Break room
Bathroom Facilities
Eat
Work
Run daily appointme nts
Lead employees
Maintenance staff
The maintenance staff will be responsible for all back of the house activities. They would consist of housekeeping, electrical, mechanical, landscaping, and technology among others. This is a very important job to the entire apartment, they are the behind the scenes workers that make the guests stay and comfortable, clean, and disruption free experience.
Storage
Desk
Chair
Telephone
Computer
Break room
Bathroom Facilities
Work
Eat
4. Activities Analysis
Function Activity Room Activities
character Main function - living (rest, eat,
self cleaning)
-Apartment unit, including bedroom, living room, dining room, kitcen, bathroom
Private, Nonformal, Relax
Supporting function
- recreation, eat, social interaction
-Food court, cafe, swimming pool, fitness center, sauna, spa
Public, Nonformal, Relax Complementary
function
- Management - Service and
APARTMENT RESIDENTS
Function Activity Room Activity
character
Living Sleep, rest Bedroom Private, relax
Watching TV, rest Living room Private, relax
Eat Dining room Private, relax
Cook Kitchen Private, relax
Self-cleaning Bathroom Private, relax
Parking Parking lot Public
Recreation Social interaction, eat
Cafe, Food court Public, relax
Fulfilling daily necessities
Minimarket Public
Body & health care Gym, Swimming pool
Semi-Public, relax
NON-APARTMENT RESIDENTS / VISITORS
Function Activity Room Activity
character Visitors
accommodation
Looking for information, waiting, visiting residents
Receptionist, lobby Public, relax
Parking Parking lot Public
Recreation Social interaction, eat
Cafe, Food court Public, relax
Fulfilling daily necessities
Minimarket Public
Body & health care Gym, Swimming pool
APARTMENT MANAGEMENT
Function Activity Room Activity
character Administration -
Management
- Managing
apartment unit sales / rent
- Managing apartment usage
- Office Private, formal
Maintenance - Maintaining apartment utilities
- M&E room Private
5. Circulation
Building horizontal circulation system alternatives :
No. Circulation Type Advantage Disadvantage
1 Linear - Clear,
directional - Easy to
adjust - Easy to
access the building - Easy to
classified the function in the building
- Not efficient because needing more rooms - Straight
- Elbow
- Intersection
- Branch
- Curved
2 Radial - High efficiency because the room nedded is minimal - Easy to
access some points
Circulstion is in the center
3 Grid - Easy to
access
Not efficient because need lot of space for circulation, Circulation is confusing
Two systems of the circulation in the guestroom units :
Type Advantage Disadvanta
ge
- Single Loaded - Maximize
natural lightning - Natural
conditioni ng in the corridor - Possible for both side of the room to get the natural light
- Building mass become long - Land use
- Double Loaded - Access between spaces is near - More units
in one mass - Maximal
land use
- Not efficient for the natural conditioni ng in the corridor
6. Vertical Circulation ELEVATOR
For every 100 rooms need to be served with 1 service elevator For outstanding service serviced by 1 elevator
Capacity of the elevator is minimal 16 people
Elevator must be capable to lift heavy luggage (suitcases or serving food table) Guestrooms should not be adjacent to the elevator machine room.
ESCALATOR
Have the capacity to move large number of people Can replace the step function
Does not need to wait, except on the condition of human traffic Make it easy for people to look around
Smoothly move from one floor to another
EMERGENCY STAIRCASE (FIRE ESCAPE) Requiring 80cm for the exit width
Placed with a maximum distance of 30 meter (without sprinkler), and 45 meter (with sprinkler)
7. MID-CLASS APARTMENT WITH FACILITIES
Requirements:
1. Apartment’s room
There will be several types of rooms to accommodate prospective buyers and the Sultanate’s family, which are one-bedroom, two-bedroom, and three-bedroom apartments. The apartment rooms will have basic kitchen, living rooms, and
separate bedrooms with separate bathroom/toilet(s).
2. Services
The apartment will have a small receptionist/concierge to cater guests and those
who have other business such as prospective buyers and tenants for the café or
foodcourt in the apartment complex. There is also security and mailing service for
the apartment. Mailbox service is provided and located on each of the small
lobbies on the ground floor.
3. Ameneties (Facilities)
This apartment will have a foodcourt and café for public and a private fitness
facilities including a private swimming pool. This apartment will also provide
private parking space for each of the tenants of the apartment and public parking
combined with the visitors of the Maimoon Palace.
According to Time Saver Standards the human circulation started from the
entrance access to the vestibule or common hall which leads to numerous
directions. Another access to the inside of the apartments are outdoors area and
parking garage. From the common hall, there will be accesses to facilites (fitness
and swimming pool), commercial space (foodcourt and café), tenant storage room
and mail room. Pram room is optional.
8. Parking
According to Sistem Bangunan Tinggi book, for an apartment:
- Apartment 259 units, 59 motorcycles + 200 cars.
- Staff = 55 personels, 25 motorcycles + 30 cars
- Guest = 259 x 10% = 26 cars
- Total parking lot : 74 motorcycles + 256 cars.
The gross area for 1 car is 12.5m2, for 1 motorbike is 2m2.
256 car x 12.5m2 = 3.200m2
74 motorbike x 2m2 = 144m2
9. Electical Mechanical System
According to Sistem Bangunan Tinggi book, each 80 units in an apartment
need 1 passenger lift. Hence, with designated 226 units, the number of lifts needed is
3 lifts. The minimum capacity of each lift is 12 persons. Within each 100 rooms,
there must be a service lift. So, the hotel must have 1 service lift.
1.2.10 Programming Apartment
Business and Commercial Facilities
Room
Requirements
Sub-rooms Standard Source Capac ity
Receptionist 0,5-0,65 m2/person
NAD 5 3,5
Food Court Dining Room 1,3 m2/
person
NAD 300 390 509.6
Kitchen 20% Dining Room
Ladies Toilet 0,96 m2/unit
NAD 6 5,76
Urinioir 0,6 m2/unit NAD 6 3,66
Wastafel 0,6 m2/unit NAD 3 1,8
Addtional Souvenir Store
1,64 m2/person
AS 10 16,4 182,8
Retail AS 100
Total 1247.
5
Circulation 30% 372.2
5
Total + Circulation 1621.
Supporting Facilities
Room
Requirements Sub-rooms
Standart Sourc e
Capacity Large (m2)
Total 1127
.9
Circulation 30% 338.
37
Total + Circulation 1466
Service Facilities
Room
Requirements
Sub-rooms Standard Source Capacity Large (m2)
ME Room Generator Room
Musholla Shalat Room
Circulation 30% 219.99
Apartment Unit
Room
Requirements
Sub-room Standard Source Capacity Large (m2)
Circulation 30% 10.8
Total + Circulation 46.8
Room
Requirements
Sub-room Standard Source Capacity Large (m2)
Circulation 30% 13.9
Room
Requirements Sub-Requireme nt Room
Standart Source Capacity Large (m2)
Circulation 30% 18.4
Total + Circulation 79.8
NOTE:
NAD: Neufert Architect Data
AS: Assumption
TSS: Time Saver Standart
AJM: A.J METRIC
Total Large of Apartment Unit Apartement Unit
Rooms Large of Type Total
Type Studio 32 46.8 1497.6
Type 2 (3-4 person) 137 60.2 8247.6
Type 3 (5-6 person) 90 79.8 7128
TOTAL 16927
Total Large of Apartment (Whole) Facilities
Total + Circulation (m2)
Business and Commercial Facilities 1621.75
Supporting Facilities 1466.27
Service Facilities 953.316
Apartement Unit 16927