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Memuat.... (Lihat teks lengkap sekarang)

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(1)

Operations

Operations

Management

Management

Process Design

Process Design

Chapter 7

(2)

Outline

Outline

GLOBAL COMPANY PROFILE:

DELL COMPUTER CO.

FOUR PROCESS STRATEGIES

Process Focus

Repetitive Focus

Product Focus

Mass Customization Focus

(3)

Outline - Continued

Outline - Continued

PROCESS ANALYSIS AND DESIGN

Flow Diagrams

Time-Function Mapping

Process Charts

Service Blueprinting

SERVICE PROCESS DESIGN

Customer Interaction and Process Design

More Opportunities to Improve Service Processes

SELECTION OF EQUIPMENT AND

(4)

Outline - Continued

Outline - Continued

PRODUCTION TECHNOLOGY

Machine Technology

Process Control

Vision Systems

Automated Storage and Retrieval System

Automated Guided Vehicle (AGV)

Flexible Manufacturing Systems (FMS)

Computer-Integrated Manufacturing

(5)

Outline - Continued

Outline - Continued

TECHNOLOGY IN SERVICES

ENVIRONMENTALLY FRIENDLY

PROCESSES

(6)

Learning Objectives

Learning Objectives

When you complete this chapter,

you should be able to :

Identify or Define

:

Process focus

Repetitive focus

Product focus

(7)

Learning Objectives -

Learning Objectives -

Continued

Continued

When you complete this chapter,

you should be able to:

Describe or Explain

:

Process analysis

Service design

Green manufacturing

Referensi

Unduh sekarang ( - 7 Halaman - 164.00 KB )

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