Malaysian Cyber Security Agency
(formerly known as NISER)13 Security Tips To Safe Internet Banking
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Keep your password/ PIN code saf e and memorize t hem. Make sure you change t hem regularly (recommended every 3 mont hs). If you conduct Int ernet t ransact ions in a number of websit es, use dif f erent passwords f or each websit e. Creat e unique passwords t hat are dif f icult t o guess, e. g. use a combinat ion of let t ers and numbers.•
How do you know t he websit e is secured?o
Look f or ht t ps: / / in t he URL and not ht t p: / / when you logino
Look at t he st at us bar of t he securit y icon (locked padlock) when you visit t he bank sit e. Double click on t he padlock and ensure t hat it has a valid digit al cert if icat e.Web Browser
Secured
Not Secured
Microsoft Windows Platform Int ernet Explorer
Net scape Navigat or
Firef ox
Apple MAC Platform Apple Saf ari
Firef ox
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Log out immediat ely af t er you have complet ed your Int ernet t ransact ion. Then, clear t he browser cache, cookies and hist ory (ref er t o your bank’ s websit e f or online guidance). Ensure t hat you log out properly af t er every Int ernet banking session and not j ust close t he browser.•
Never leave your comput er unat t ended when you are conduct ing your Int ernet t ransact ions.•
If you are unsure of t he securit y of t he comput er, do not use it f or Int ernet t ransact ions.•
Use an ant i-virus, ant i-spyware and personal f irewall and keep it updat ed. Some of t his sof t ware are f reely available on t he Int ernet .•
Ensure t hat your PC and browser are updat ed wit h t he lat est pat ches/ f ixes. Use t he Aut omat ed Updat e f eat ure of your Operat ing Syst em (e. g. Windows Update f or Windows users).•
Do not be inf luenced by appealing of f ers, especially f rom unknown part ies. Do not click on any links at t ached in your emails. Do not copy and past e any websit e address (URL). Ret ype t he websit e address t o surf or use your Bookmar k.•
Do not respond t o emails asking f or personal inf ormat ion, log in inf ormat ion or on changing password not if icat ion. Report t o your bank or Malaysian Cyber Securit y Agency.•
If you decide t o go t o ot her websit es linked via your int ernet banking websit e, read t he privacy and policy inf ormat ion of t hat websit e f irst bef ore conduct ing any Int ernet t ransact ions.•
Always check your account balance/ st at ement t o ensure t hat no unaut horized wit hdrawal has t aken place.•
When visit ing your Int ernet banking sit e, always check t hat t he Dat e and Time, mat ches t he dat e and t imewhen you last signed in.
