• Tidak ada hasil yang ditemukan

Pengaruh Kecerdasan Emosional Konsumen Terhadap Intensi Membeli Produk Online di Kalangan Masyarakat Kota Medan

N/A
N/A
Protected

Academic year: 2017

Membagikan "Pengaruh Kecerdasan Emosional Konsumen Terhadap Intensi Membeli Produk Online di Kalangan Masyarakat Kota Medan"

Copied!
5
0
0

Teks penuh

(1)

DAFTAR PUSTAKA

Ajzen, I. (1985). From intentions to actions: A theory of planned behavior. In J. Kuhl & J. Beckmann (Eds.), Action-control: From cognition to behavior (pp. 1 l-39). Heidelberg: Springer.

Ajzen, I. (1998). Attitude, personality, and behavior. UK: Open Press University

Ajzen, I. (2005). Attitudes, Personality, and Behavior, 2nd edition. England: Open University Press

Anderson, L. & Sakarne, G.A. 2008. Influence Factors On Consumer Behavior 5�ℎ International Scientifict Conference: Journal Business And Management.

Assael, H. (2001). Consumer Behavior and marketing action (6thed). Newyork: Thomson Learning.

Azwar, S. 2012. Penyusunan Skala Psikologi Edisi 2. Yogyakarta: Pustaka Pelajar. 2013.

Azwar, S. 2009. Metodologi Penelitian. Yogyakarta: Pustaka Pelajar.

Babin, B.J. dan Harris, E.G (2014).Consumer Behavior; Seventh Edition.USA: South-Western CengangeLearning.

Barata, D.D. 2007. Pengaruh Penggunaan Strategi Brand Extension Pada Intensi Membeli Konsumen. Jurnal Mana jemen. Vol.2, No.1.

Bourlakis, M., Papagiannidis, S. and Fox, H, (2008), “E-consumer behaviour: Past, present and future trajectories of an evolving retail revolution”, International Journal of E-Business Research, vol. 4, no. 3.

Brata., K. & Diana., S. (2014). Does Luxury Perception Matter In Purchase Intention? A Comparison Between A Japanese Brand and A German Brand.Asean Marketing Journal. Vol. 1, No. 1.

Chen, Y H., Hsu, I H., Lin, C C. (2009). Website Attribute That Incrase Consumer Purchase Intention: A Conjoint Analysis. Journal of Business Research, 63, 1007-1014.

(2)

Distriani F.K, & Berlian G.S. 2013.Pengaruh Orientasi Belanja Terhadap Intensi Pembelian Produk Pakaian Secara Online Pada Pengguna Online Shop.Jurnal Psikologi Industri dan Organisasi Vol. 02, No. 1.

Douglas., S. P. (1971). Intention To Buy As Predictors Of Buying Behavior. Pennsyilvania University. Journal Annual Conference ACR. Pages 331-342

Deliani, E.2012. Pengaruh Desain Botol Parfum terhadap Intensi Membeli. Skripsi. Fakultas Psikologi, Universitas Sumatera Utara.

Engel, J. F., Blackwell, D., Miniard P. W. 1995.Consumer behaviour. Eight Edition. The Dryden Press, Orlando.

Fishbein, M., & Ajzen, I. (1974). Attitudes toward objects as predictors of single and multiple behavioral criteria. Psychological Review, 81, 59-74.

Fishbein, M., & Ajzen, I. (1981). Attitudes and voting behavior: An application of the theory of reasoned action. In G. M. Stephenson & J. M. Davis (Eds.), Progress in Applied Social Psychology (Vol. 1, pp. 253-313). London: Wiley

Hogmin, A. (2011).“Dealing with Conflicts in Consumer-Brand Relationships: A Focus on Emotional Intellegence”. Thesis, pages 24

Hogmin, A.Yonghjun H. Drumwright, M E. (2015). Consumer Emotional Intelligence and Its Effects On Responses to Transgressions. Journal Marketing Link Spinger.

Huffingtonpost.com. (2013, Novermber 22).How Emotional Intelligence Can Improve Decision Making. Diakses Pada tanggal 15 Mei 2016melalui http://www.huffingtonpost.com/2013/11/22/emotional-intelligence-decision-making_n_4310192.html

Jailani, SF. Othman. Abdul, K. Kassim, S. (2014). Participating in Social Network Onlie Purchasing: How Significant Emotional Intellegence IS. Journal of Internet and e-Business Studies. Vol. 2014: diakses melalui www.ibimapublishing.com

(3)

Kidwell, B. Hardesty, DM. andChilders, L. (2008), “Consumer Emotional Intellegence: Conceptualization, Measurement and the Prediction of Consumer Decision Making. Journal Advances in Consumer Reseach, Vol. 35. Yang diakses tanggal 30 September 2015 melaluiwww.acrwebsite.org/volume/13482/volumes/v35/NA-35

Kidwell, B. 2004. Emotional Intelegence in Consumer Behavior: Ability, Confidence and Calibration as a Predictors of Performance. Thesis, pages 12-14

Kotler P. 1999.Manajemen pemasaran di Indonesia .Edisi 1. Jakarta: Salemba

Kotler, Philip, Amstrong, G.(2009). Princinples of Marketing.Pearson Prentice Hall

Kompas.com. (2011, Juli 14). 6 Alasan Belanja OnlineLebih Menguntungkan. Diakses pada tanggal 22 Oktober 2015 melalui http://female.kompas.com/read/2011/07/14/10423591

Krisnawati, Yuke dan Fajrianthi, 2010. Analisis Perbedaan Tingkat Intensi Membeli Melalui Media Internet (Online Shopping Ditinjau dari Tipe Gaya Hidup pada Konsumen Pengguna Internet). Dalam Jurnal Psikologi Unair Vol.12 No.03 yang diakses28 September 2015melalui (http://scholar.google.co.id)

Kusuma, F, K. & Septriani, G.B. 2013. Pengaruh Orientasi Belanja terhadap Intensi Membeli Produk Pakaian Online Pada Pengguna Online Shop.Jurnal Psikologi Industri dan Organisasi. Vol. 2, No. 1.

Mano, H &Oliver, R L. (1993), “Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction,” Journal of Consumer Research

McCall, M., Opengart, R., Kristina, K. 2015. “Does Emotional Intelligence Moderate the Effectiveness of Emotionally Laden Persuasive Appeals ?”. Journal Association of Marketing Theory and Practice 2015

Mayer, J. D., & Salovey, P. (1993). The intelligence of emotional intelligence: An Editorial Journal of Scientific APA

(4)

Mayer, JD., Salovey P. (1997), “What Is Emotional Intelligence?” in Emotional Development and Emotional In- telligence: Implications for Educators, ed. Peter Salovey and David Slusher, New York: Basic, 331.

Mayer, J D.,Salovey P., Caruso D. (2000), “Models of Emotional Intelligence,” in The Handbook of Intelligence, ed. Robert J. Sternberg, New York: Cambridge University Press, Pages 396420.

Mayer, J D., Salovey P., Caruso D, and Sitarenios, G (2003), Measuring Emotional Intelligence with the MSCEIT. EmotionOnline Books. Pages 97105.

Mowen, J. C, &Minor, M. 1998. Consumer Behavior. New York: Prentice Hall.

Nielsen.com. (2014, Maret 9).Konsumen Indonesia Mulai Menyukai Belanja Online.Diakses Pada Tanggal 19 September 2015 melalui http://www.nielsen.com/id/en/press-room/2014/konsumen-indonesia-mulai- menyukai-belanja-online.htm

Papalia D. E., OldsS.W, & Feldman R.D., 2007. Human Development Tenth Edition. New York: Mc-Graw Hill.

Peter, P& Krishnakumar, S. (2010). Emotional Intellegence, impulse buying, and self-esteem: The Predictive of two ability measures of emotional intellegence. Advances in Consumer Research-North American Conference Proceedings.

Peter, J. P., & Olson, J.C. (2010). Consumer behavior & marketing strategy (9th ed). New York: McGraw-Hill.

Salovey, P. & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition, and Personality.Journal APA.

Samuel, H. 2006. Dampak Respon Terhadap Kecenderungan Prilaku Pembelian Impusif Konsumen Onlinedengan Sumber Daya yang Dikeluarkan dan Orientasi Belanja Sebagai Variabel Mediasi. Jurnal Manajemen dan Kewirausahaan. Universitas Kristen Petra Surabaya.

Schiffman, L.G.,Kanuk, LL. 2004. Consumer Behavior Eighth Edition. USA: Pearson Prentice Hall.

(5)

Sulaiman, D. 2009. Hubungan Antara Kecerdasan Emosional Konsumen terhadap Intensi Membeli Produk Telpon Selular. Skripsi. Fakultas Psikologi, Universitas Indonesia.

Sugiyono. 2012. Statistika untuk Penelitian. Bandung : Alfabeta.

Teo, T., Lee, C B., 2010.Explaining the Intention to Use Technology among Student Teachers: An application of the Theory of Planned Behavior (TPB).Journal Campus-Wide Information Systems, Vol. 27.No. 2, 2010.

Referensi

Dokumen terkait

Untuk dapat memberikan sumbangan pada upaya mengatasi berbagai permasalahan di atas, dengan bantuan, kolaborasi, dan kerja sama dengan Kementerian Riset, Teknologi

[r]

Alamat PTN

[r]

Tugas kampus Islam berkaitan dengan posisi manusia sebagai hamba dan khalifah Allah, maka manusia mempunyai kewajiban untuk memahami, menghayati, mangamalkan, dan melestarikan

BPR Catur Artha Jaya Kudus (4) Ada pengaruh positif dan signifikan Manajemen Karir Organisasional, Manajemen Karir Individu, Kompetensi terhadap Efektivitas Karir Karyawan

Pengetahuan mahasiswa kepaniteraan klinik Departemen Bedah Mulut FKG USU periode April 2016 – Mei 2016 tentang defenisi penyembuhan luka tersier, lama fase reaktif/fase

178 “Hybrid Contract in Islamic Banking and Finance: A Proposed Shariah Principles and Parameters for Product Development”, European Journal of Business and Management-Special