• Tidak ada hasil yang ditemukan

borang kajian kepuasan pelanggan en

N/A
N/A
Protected

Academic year: 2017

Membagikan "borang kajian kepuasan pelanggan en"

Copied!
1
0
0

Teks penuh

(1)

CUSTOMER SATISFIED FORM

FOR COUNTER SERVICES

1. The attention that I get from service counter is:

Excellent

Very Good

Good

Satisfied

Poor

2. If NOT, please tell us why?

_______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________

3. The environment at the service counter is:

Excellent

Very Good

Good

Satisfied

Poor

4. If NOT, please tell us why?

_______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ 5. Comment / Suggestion

My suggestion for this service to improve is:

_______________________________________________________________________________ _______________________________________________________________________________

Type of Business : ____________________ Counter : ____________________ Date & time : ____________________

**Please put this form in the suggestion box

THANK YOU FOR THE COORPERATION AND THE FEEDBACK THAT YOU GIVE

CORPORATE COMMUNICATIONS UNIT MINISTRY OF TOURISM MALAYSIA

Corporate Communications Unit, Level 15, Tower 1, No.2, Jalan P5/6, Precint 5, Federal Government Administration Centre, 62200 Putrajaya

Tel : 03-8891 7000 Fax : 03-8891 7181 website : www.motour.gov.my e-mel : [email protected]

KPL/UKK/KP 002011/

Referensi

Dokumen terkait

This study concludes that the variables of price and service quality and significant positive effect on customer satisfaction Asan Shoe Stores. Results of these tests produce

Partial results of the study showed that consumer information in a positive and significant effect on customer value , it is seen from the level of significance of 0.000

The results of the partial test (t-test) showed that the quality of service (X1), price (X2), and customer satisfaction (X3) positive and significant impact on customer loyalty

Where (i) Ln is natural logarithm form (ii) CR is credit disbursement of BPRs, (iii) CF is customer fund; source of fund collected from customer consisting of deposits and

The re ѕ ult ѕ ѕ how ѕ that the significant influence of quality product on customer satisfication is 0,239, significant influence of quality services on customers satisfication

Get vehicle information from RTO at customer account registration time and when vehicles number plate is captured then that number will match with customer database and police

From the assumption that data has been collected data on overall customer and customer data that is experiencing interference.in the get custumer data with 310 custumer overall

Ernest Emeka Izogo and Ike-Elechi Ogba 2015, Service quality, customer satisfaction and loyalty in automobile repair services sector, International journal of quality & reliability