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g staitng learning objecitves , (4 ) selecitng the type s o f s u b a ll y
s , (5 ) ilsitng subjec t content , (6 ) selecitng acitviite ,s (7 ) conducitng n o i s i v e r g n i k a m ) 8 ( d n a n o it a u l a v
e . Fo rthe second quesiton ,the researche r t h g i e d n a s c i p o t r u o f f o t s i s n o c h c i h w s l a ir e t a m g n i k a e p s h s il g n E e h t d e n g i s e d a s g n it e e r G ) 1 ( : e r a y e h T . n o it c n u f e g a u g n a l f o s ti n
u nd Inrtoduciton (which ha s ) 2 ( , ) fl e s e n o g n i c u d o rt n i d n a , s t s e u g g n i m o c l e w , s t s e u g g n it e e r g e k il , s ti n u e e r h t n i k c e h c g n il d n a h , n o it a v r e s e r g n il d n a h e k il , s ti n u e e r h t s a h h c i h w ( n o it a v r e s e R ti n u e n o s a h h c i h w ( t n i a l p m o C e l d n a H ) 3 ( , )t u o k c e h c g n il d n a h d n
a named
d e m a n , ti n u e n o s a h h c i h w ( s t s e u G m o r f e g a s s e M ) 4 ( d n a ) t n i a l p m o c g n il d n a h . ) e g a s s e m g n i k a t s e r e h t n o d e s a
B utl s o f the mate ira l evaluaiton , the researche r can h t t a h t e d u l c n o
c e seEngilsh speaking mateirals ea r approp iratef ort hef ron tofifce f
f a t
s o fVilla Borobudur .Even t hough, t here arestli lsomerevisionst ha tshould f o t s il e h t d n a s e c n e t n e s e h t f o r a m m a r g e h t e k il , r e h c r a e s e r e h t y b e n o d e b a l u b a c o
v irest ha tarer elatedt ot het opic. s d r o w y e
ii v
K A R T S B A
. ) 4 1 0 2 ( . it a w a i n r u K a n a h o Y , i d u b a it e
S Designing a Se t o f Communicaitve )
T L C ( g n i h c a e T e g a u g n a
L – Based Engilsh Speaking Material s fo rFron t r
u d u b o r o B a ll i V f o f f a t S e c if f
O .Yogyakatra :Program StudiPendidikan Bahasa n
a s u r u J , s ir g g n
I Pendidikan Bahasa nd a Seni , Fakutlas Keguruan nd a lI mu s
a ti s r e v i n U , n a k i d i d n e
P SanataDharma.
a d a
P era globa ilsasi seperit sekarang ini ,Bahasa Inggris menjadi salah u
t a
s aspek yang sangat pen itng yang harus dikuasaio leh semua orang. Bahasa s
i r g g n
I juga menjadi aspek penitng d idalam lapangan pekerjaan. Salah sa tu n
a g n a p a
l pekerjaan yang membutuhkan penguasaan Bahasa Inggri syang baik g
n a t n i b l e t o h h a l a d a r u d u b o r o B a ll i V . r u d u b o r o B a ll i V h a l a d
a ilma yang
i k il i m e
m loka is strategsi ,yang menawarkan keindahan pemandangan kepada a
r a
p pengunjung ,dan keasilan pengalaman Jawa .Hampir semua pengunjung g
n a
y datang ke Villa Borobudu radalah tamu asing nd a o leh karena tiu ,para a
m a t u r e t ,r u d u b o r o B a ll i V n a w a y r a
k fron tofifce harus mampu berbicara dalam a
s a h a
B Inggri saga rdapat berkomunikasidengan para tamu .Selain uti ,mereka a
g u
j harus mampu berbicara Bahasa Inggr is dengan baik aga r dapat n
a k s a l e j n e
m nd a memberikan informasimengena iVilla Borobudu rkepada para .
u m a
t Kondsiiin liahyangmenjadi sala anpenuils uu k nt membuatmaterispeaking k
u t n
u mereka. m a l a d i
D studiin ,it erdapat ad u permasalahanyangakan bdi ahas ,antara )
1 ( n i a
l bagaimana materi Bahasa Inggris untuk karyawan fron tofifce yang n
a k a n u g g n e
m Communicaitve Language Teaching dibuat? Dan (2 ) seperit h
a k a p
a materiBahasaInggrisuntukkaryawanfron tofifceVillaBorobudu rtiu? k
u t n
U menjawab pertanyaan pertama , penuils mengkombinasikan p
a r e b e
b a langkah d ari mode ldesain Yalden nd a mode ldesain Kemp ad n juga D
& R h a k g n a
l .Langkah kombinasitersebutadalah ( 1 )mengumpulkan informasi , )
2
( membuat goals , topic d an genera l purposes , (3 ) merumuskan learning )
4 ( , s e v it c e j b
o memiilh jeni ssliabus ,(5 )mendata subjec tcontent ,(6 )memiilh ,
n a t a i g e
k (7 )melakukan evalua is dan (8 ) membuat revi is .Sedangkan untuk b
a w a j n e
m pertanyaankedua ,penuilsmembuat mater ispeaking yang t erdirid a ir t
a p m
e topic utama yang menamplikan delapan language funciton. Mereka h
a l a d
a (1 )Greeitng sand Introduction (yang memiilk itiga uni tseperit ,greeitng ,
s t s e u g g n i m o c l e w , s t s e u
g d an introducing onesel)f , (2 ) Reservaiton (yang i
k il i m e
m itga uni tseperitreservaiton ,hand ilngchecki n d anhand ilngcheckou)t , i
k il i m e m g n a y ( t n i a l p m o C e l d n a H ) 3
( satuuni tbernama ah ndilngcomplaint )d an e
g a s s e M ) 4
( fromGuests( yangmemiilkisatuuni tbernamatakingmessage) . n
a k r a s a d r e
B hasli evaluasi materi ,penulsi dapat menyimpulkan bahwa i
r e t a
m speakingi nisesuaiuntukkaryawanfron to e fifc VillaBorobudur. Meskipun a
d a , n a i k i m e
d beberapa lha yang masih perludiperbaikiseperit at at bahasa d ari a
i m l a
k t nd a kosakatayangdigunakan.
ii i v
S T N E M E G D E L W O N K C A
Fris to fall , Iwould ilket o givemy grattiude ot Jesu sCh irst ,who alway s
s s e l
b e s me and suppo trs me . Iknow tha twtihou tHi swonderfu lsrtength and
.s i s e h t y m h s i n if o t e l b a e b t o n d l u o w I , e c n a d i u g
Iwould also ilke to givemy deepes tgrattiude t o my adviso rDr .Retno
d P . M , i n a jl u
M .fo rhe rsuppo tr ,advice ,ciritcism ,suggesitons ,correciton and
it a
p ence . Besides , I would ilke to thank Liila Indriani , S.Pd , M.Pd . fo r
. s l a ir e t a m g n i k a e p s h s il g n E y m g n it a u l a v
e Fu trhermore , Iwould ilket o addres s
o t e d u ti t a r g t s e p e e d d n a g i b y
m my wonderfu lparents ,L .Sugeng Har iS andE .
it a w a r d n I i s u
S fo rthei rlove ,financia lsuppor tand prayer . Ialso thank my
, s r e h t o r
b J .AgungKurniawanSeitabudiandG .KurniawanSeitabudifort hei r
y a r p d n a t r o p p u s , e r a c , e v o l , e c n e it a
p er . I thank my boyfirend Vincen itu s
, o d n a n r e F y k g n o
Y A.Md, fo rsupporitng me, l oving me and helping me ifnish
.s i s e h t y
m Ialso presen tmy deepes tgrattiude t o al lof l ecturer swho havegiven
I . s e c n e ir e p x e d n a s n o s s e l l u f g n i n a e m f o t o l a e
m also presen tmy gratefulnesst o
k a p a
B Wahyu Surono , sa the driecto ro fVillaBorobudur .My grattiude i salso
o t n e v i
g mybestf irend sRuth ,Pauilne ,Dhtia ,Rina ,Anggi ,Tiyas ,MbakMtia ,
d n
a Selvifort heris uppor,ts uggesitons ,andpraye .s r
lt s a
L y , Iwould ilket ot hankeveryonewhoalwaysl oves meands uppo trs
e
m who Icanno tmenitont hemalli nhere.
a n a h o
x i
S T N E T N O C F O E L B A T
e g a P
E G A P E L T I
T ... i
E G A P L A V O R P P
A ... ii
Y T I L A N I G I R O S ’ K R O W F O T N E M E T A T
S ... vi
I S A K I L B U P N A U J U T E S R E P N A A T A Y N R E
P ............................................ v T
C A R T S B
A ... iv
R T S B
A A K ... iiv T
N E M E G D E L W O N K C
A S ... .... v iii
S T N E T N O C F O E L B A
T ... xi
S E L B A T F O T S I
L ... iix
S E R U G I F F O T S I
L ... x iii
T S I
L OFAPPENDICES ... vx i
I R E T P A H
C INTRODUCTION ... 1
.
A ResearchBackground ... 1 .... .
B ResearchProblems ... 3 .
C ProblemLimtiaiton ... 3 .
D ResearchObjecitves ... 3 .
E ResearchBeneftis... 4 .
F Deifniitono fTerms... 4
I I R E T P A H
C REVIEWOFRELATEDLITERATURE ... 6
.
A Theoreitca lDesc irpiton ... 6 .
x .
2 Engilshf o rSpeci ifcPurpose s ... 61 .
3 CommunicaitveLanguageTeaching ... 91 .
4TeachingSpeaking ... 4.... 2 .
5 Syllabus... 62 .
6 Mateira lDevelopment ... 82 .
B Theoreitca lFramework ... 33
I I I R E T P A H
C RESEARCHMETHODOLOGY ... 93
.
A ResearchMethod... 93 .
B ResearchSetitng... 43 .
C ResearchParitcipants ... 44 .... .
D ResearchInsrtument sandDataGatheirngTechnique... 45 .
E DataAnalysi sTechnique... 48 .
F ResearchProcedure ... 94
V I R E T P A H
C RESEARCHRESULTSANDDISCUSSION ... 51
.
A Stepsi nDesigningt heEngilshSpeakingMateirals ... 51 .
1 CollecitngI nformaiton... 51 .
2 DecidingGoals ,Topics ,andGenera lPurpose... 52 .
3 SelecitngLearningObjecitves... 53 .
4 Selecti ngtheTypeo fSy llabus... 55 .
5 LisitngSubjec tContent... 55 .
6 SelectingAcitviites... 56 .
7 ConducitngEvaluaiton... 56 .
8 MakingRevision ... 95 .
B Presentaitono ftheDesignedMate irals ... 60 .
1 Le’t sBegin ... 60 .
2 Le’t sLearn ... 60 .
3 Le’t sPracitcet heDialogue ... 61 .
4 Le’t sFindNewWords... 61 .
i x V
R E T P A H
C CONCLUSIONSANDSUGGESTIONS ... 62
.
A Conclusions... 62 .
B Suggesitons ... 63
S E C N E R E F E
R ... 64 S
E C I D N E P P
ii x
S E L B A T F O T S I L
e g a P
e g n a R e r o c S s ’ c ir b u R n o it a u l a v E : 1 . 3 e l b a
T ... 94
c i p o T h c a E r o f s e c n e t e p m o C c i s a B f o t s i L : 1 . 4 e l b a
T ... 53 ..
: 2 . 4 e l b a
T Lis to fLearningObjecitves ... 54
b u S f o t s i L : 3 . 4 e l b a
T jec tContentf o rEachTopic ... 55
s e R : 4 . 4 e l b a
ii i x
S E R U G I F F O T S I L
e g a P
l e d o M n g i s e D s ’ p m e K : 1 . 2 e r u g i
F ... 31
l e d o M n g i s e D s ’ n e d l a Y : 2 . 2 e r u g i
F ... 61
l e d o M n o it a c if i d o M r e h c r a e s e R : 3 . 2 e r u g i
F ... 36
s l e d o M s ’ r e h c r a e s e R f o n o it a n i b m o C e h t n e e w t e b n o it a r o b a ll o C : 1 . 3 e r u g i F
e h t h ti w s n g i s e
v i x
S E C I D N E P P A F O T S I L
e g a P
r e tt e L n o i s s i m r e P : A x i d n e p p
A ... 67 ....
n o it a m r o f n I g n it c e ll o C r o f m r o F w e i v r e t n I : B x i d n e p p
A ... 96
n o it a m r o f n I g n it c e ll o C r o f e ri a n n o it s e u Q : C x i d n e p p
A ... 71
: D x i d n e p p
A EvaluaitonRub irc ... 75 ..
: E x i d n e p p
A QuesitonnarieResutls... 78
n a l P n o s s e L : F x i d n e p p
A ... 81
l a ir e t a M d e n g i s e D e h t f o n o it a t n e s e r P : G x i d n e p p
1 R E T P A H
C I
N O I T C U D O R T N I
r e t p a h c s i h
T descirbe ssix pa tr soft hei nrtoduciton t o t hestudy .They are t he
, s e v it c e j b o h c r a e s e r , n o it a ti m il m e l b o r p , m e l b o r p h c r a e s e r , d n u o r g k c a b h c r a e s e r
.s m r e t f o n o it i n if e d d n a , s ti f e n e b h c r a e s e r
d n u o r g k c a B h c r a e s e R . A
h s il g n E , s r a e y t n e c e r e s e h t n
I ha sbecome an i mpo tran taspect .Almos tall fo
e h
t working ifeld suse Engilsh fo rcommunicaiton .In some working ifelds ,Engilsh
e m o c e b s a
h themainr equriementt ha tshouldbemasteredand f ul iflledbyt hestaffs .
f o e l p m a x e e n
O theworking ifeldst hatr equrie sEngilshi sVillaBorobudur .
e v if a s i r u d u b o r o B a ll i
V -sta rhote ltha ti ssrtategically located ,offe irng ti s
. w e i v l u fi t u a e b a s r e m o t s u
c Thi s hote l i s located in Dusun Pete , Majaksing i
, t c ir t s i d g n a l e g a M , r u d u b o r o
B Cenrta lJava .Guests are granted acces sto some
il i c a
f ite ssuch a sfree Wi-Fi ,free laundry/dry cleaning service ,free rtanspo traiton
l e t o h e h t o t tr o p ri a e h t m o r
f ,and exclusive lfoor fo rexample .Villa Borobudu ralso
e ti s b e w a s a
h ,www.villaborobudu .rcom tha tcan be vistied by the guest sto make
y ti r u c e s s a h c u s , l e t o h s i h t n i s n o i s s e f o r p l a r e v e s e r e w e r e h T . s n o it a v r e s e r e n il n o
k e s u o h , f f a t
s eeping staff ,fron tofifce staff ,che fassistants ,ktichen assistan tstaff ,
t n a t s i s s a r o s i v r e p u
d n a r u d u b o r o B a ll i V f o r e n w o e h t h ti w w e i v r e t n i n a f o t l u s e r e h t n o d e s a B
a ll i V f o f f a t s e c if f o t n o r f e h t h ti w s n o it a s r e v n o c t r o h
s Borobudurt ha twereconducted
8 1 e h t n o r e h c r a e s e r e h t y
b tho fJune 2012, i twa sdiscovered t ha tsome of t he fron t
e v a h t o n o d y e h t t a h t d e tt i m d a y e h T . h s il g n E g n i k a e p s n i s e it l u c if fi d d a h f f a t s e c if f o
fl e s d n a y ti li b a g n i k a e p s d o o
g -confidencet o speak English wtiht he guests .Some o f
m e h
t understood themeaningof t he quesiton sasked by t hevis tior sbut t hey did no t
o t w o h w o n
k respondt othequesitons .
r e h c r a e s e r e h t , y d u t s s i h t r o
F ha schosen the front of ifce staff o fVilla
r u d u b o r o
B becomingt her esearchs ubject sbecauset herij ob sinvolvedeailngwtiht he
e m a n e h t g n i k s a s a h c u s , s t s e u
g ,the naitonaltiy o fthe guests ,giving informaiton
t s o c e h t t u o b
a ,t hel ocaitonoft heguests’r ooms ,andothers .
e h t p l e h o t r e d r o n
I fron tof ifce staff o fVilla Borobudu rimprove thei r
r e h c r a e s e r e h t , y ti li b a g n i k a e p
s ha sdecided to design a se to fEngilsh speaking
l a ir e t a
m sfo rthem because i tprovide srelevan tand usefu lexercise sfo rthem to
e c it c a r
p thei r Engilsh speaking skills . The researcher proposes Communicaitve
g n i h c a e T e g a u g n a
L as t heunde lryingp irnciplesf ort he mate irals .Accordingt o Jack
h c a o r p p a s i h t , ) 1 0 0 2 ( s d r a h c i R .
C provides some acitviite stha tcan improve sefl
-ti li b a g n i k a e p s d n a e c n e d if n o
c yof t hel earners ,such a spari-works,r oleplays ,group
n e s r a L , s e d i s e B . ) 4 . p ( s k r o w t c e j o r p d n a , s k r o
w -Freeman (2001 )states that t he goa l
s t n e d u t s e h t e k a m o t s i g n i h c a e T e g a u g n a L e v it a c i n u m m o C f
o becoming
m m o
s
u et heapprop iratel anguagei nthegivensocia lcontext .Thu ,st hestudywli lproduce
.r u d u b o r o B a ll i V f o f f a t s e c if f o t n o r f r o f s l a ir e t a m g n i k a e p s h s il g n E f o t e s a
m e l b o r P h c r a e s e R . B
: e r a y d u t s s i h t r o f s m e l b o r p h c r a e s e r e h T
.
1 Howi sas e to fEngilshs peakingmate iralsf o rfrontof ifcestaf fo fVillaBorobudu r
? d e n g i s e d g n i h c a e T e g a u g n a L e v it a c i n u m m o C g n i s u
.
2 W ohatd se thedesignedEngilshs peakingmate iral slook ilke?
n o it a ti m i L m e l b o r P . C
s u c o f e h
T e s oft hi sstudyareon howt odesign ase to fspeakingmateirals f o r
f f a t s e c if f o t n o r
f o fVi llaBorobudu rusingCommunicaitveLanguageTeachingand to
t u o y a l r o t n e m e g n a r r a g n it s e r e t n i d n a e t a ir p o r p p a n a n i s l a ir e t a m e h t t n e s e r
p .
s e v it c e j b O h c r a e s e R . D
s s i h t f o s e v it c e j b o e h
T tudy are t odesign a se to fEngilsh speaking mate iral s
r o
f fron tofifce staff using Communicaitve Language Teaching and to presen tthe
k a e p s h s il g n E f o t e s d e n g i s e
d ing mate iral s in an approp irate and interesitng
t u o y a l r o t n e m e g n a r r
ti f e n e B h c r a e s e R .
E s
:r o f s ti f e n e b e v i g l li w h c r a e s e r s i h t , y ll u f e p o H
.
1 Fron tOf ifceStaff
n a c s l a ir e t a m g n i k a e p s h s il g n E f o t e s d e n g i s e d e h t t a h t s e p o h r e h c r a e s e r e h T
e h t y b d e s u e
b fron tof ifces taff sa a guideilnet oi mprovet heris peakings kli.l
.
2 Teacher so fEngilshf orSpeci ifcPurposes
e m o s e v i g n a c r e h c r a e s e r e h t , y d u t s s i h t h ti w t a h t s e p o h r e h c r a e s e r e h T
n o it a m r o f n
i o n thestep so fdesigningEngilsh f o rSpeci ifcPurpose smate iral sandse t
x e n a s a r u d u b o r o B a ll i V f o f f a t s e c if f o t n o r f r o f s l a ir e t a m g n i k a e p s h s il g n E f
o ample .
.
3 OtherResearchers
r e h t o r o f l u f e s u e b l li w y d u t s s i h t t a h t s e p o h r e h c r a e s e r e h
T researcher swho
o t t n a
w conduc ta simlia rstudy ondesigninga se to fEngilsh speaking mate irals f o r
l e t o
h staff.
s m r e T f o n o it i n if e D . F
b l li w e r e h t , h c r a e s e r s i h t n
I et hreede ifniiton soft erms .Theyarede ifniitono f
. f f a t S e c if f O t n o r F d n a g n i k a e p S , g n i h c a e T e g a u g n a L e v it a c i n u m m o C
.
1 CommunicaitveLanguageTeaching
) T L C ( g n i h c a e T e g a u g n a L e v it a c i n u m m o
C i san approach which aim sto
n e v i g a n i e g a u g n a l e t a ir p o r p p a e h t g n i s u y b e t a c i n u m m o c o t e l b a s t n e d u t s e h t e k a m
t x e t n o c l a i c o
s i g n i h c a e T e g a u g n a L e v it a c i n u m m o
C both processe s and goal s in classroom
l a rt n e c e h T . g n i n r a e
l theoreitca lconcep tin communicaitve language teaching i s
) 1 . p ( ” e c n e t e p m o c e v it a c i n u m m o c
“ .
g n i h c a e T e g a u g n a L e v it a c i n u m m o C , y d u t s s i h t n
I refers t o an approach tha t
T . t p e c n o c l a c it e r o e h t l a rt n e c e h t s a e c n e t e p m o c e v it a c i n u m m o c s a
h he goa lo fthi s
c a o r p p
a h i s to make the fron t of ifce staf f o f Villa Borobudu r to be able to
. t x e t n o c l a i c o s n e v i g a n i e g a u g n a l e t a ir p o r p p a e h t g n i s u y b e t a c i n u m m o c
.
2 Speaking
s i g n i k a e p s , ) 9 7 9 1 ( n o s w o d d i W o t g n i d r o c c
A a kind o facitveand producitve
s u s u s e k a m t a h t n o it c a r e t n
i eaura lmediums .Aura lmedium saremouth ,ilp ,st ongue ,
s e it i v a c l a r o r e h t o d n
a (p.57).
) 9 7 9 1 ( n o s w o d d i
W also says tha tface- ot -face interaciton and othe rform o f
. g n i k a e p s n i s t c a n o it a c i n u m m o c e h t e r a e g n a h c x e l a b r e
v I n thi sstudy ,speaking
e v it c a s n a e
m interaciton sin Engilsh between t he fron tof ifce staff and t he guests i n
e c a f f o m r o f e h
t - ot -facei nteracitonandotherf orm so fverba lexchange .
.
3 Fron tOf ifceStaffo fVillaBorobudur
, r u d u b o r o B a ll i V n
I themainj oboff ron tof ifcestaffistodealwtiht heguests .
. y lt n e u lf h s il g n E k a e p s o t e l b a e b t s u m y e h t , s b o j r i e h t g n i o d n
I Fu trhermore ,they
d l u o h
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e g a u g n a l a s i t a h t s e s o p r u P c if i c e p S r o f h s il g n E f o e l p m a x e e n o s i r u d u b o r o B a ll i V . y l n o t x e t n o c r a l u c it r a p a r o f c if i c e p s e g a u g n a L e v it a c i n u m m o C f o y r o e h t e h t t u o b a s i n o i s s u c s i d t x e n e h T o t s t n a w r e h c r a e s e r e h T . g n i h c a e
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e r e h t , n o i n i p o s ’ p m e K n o d e s a
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s expressionst ha tcan beused t odesignt he genera lpurposes , , h ti w r a il i m a f e m o c e b o t ,f o e r a w a e m o c e b o t , e t a i c e r p p a o t ,l li k s a e ri u q c a o t s a h c u s e h t p s a r g o t , y o j n e o t , e n i m r e t e d o t , d n e h e r p m o c o t , n i e v e il e b o t , o t d e c u d o rt n i e b o t t ,f o e c n a c if i n g i
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