USERS’ PERCEPTION ON THE PERFORMANCE OF ENGLISH EDUCATION GRADUATES OF IAIN PALANGKA RAYA THESIS Presented to the Department of Education of the State Islamic Institute of Palangka Raya in Partial Fulfillment of the Requirements for the Degree of Sarjana

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USERS’ PERCEPTION ON THE PERFORMANCE OF ENGLISH EDUCATION GRADUATES

OF IAIN PALANGKA RAYA

THESIS

Presented to the Department of Education of the State Islamic Institute of Palangka Raya in Partial Fulfillment of the Requirements for the Degree of

Sarjana Pendidikan

By:

SLAMET ARIFIN

SRN 100 112 0605

THE STATE ISLAMIC INSTITUTE OF PALANGKA RAYA THE FACULTY OF TARBIYAH AND TEACHER TRAINING

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APPROVAL OF THE THESIS

Title of the thesis : USERS’ PERCEPTION ON THE PERFORMANCE

OF ENGLISH EDUCATION GRADUATES OF IAIN

PALANGKA RAYA

Name : Slamet Arifin

SRN : 1001120605

Faculty : Tarbiyah and Teacher Training Department : Language Education

Study Program : English Education

Level : S-1

Palangka Raya, November 10th, 2016

Approved by:

Advisor I, Advisor II,

M. Zaini Miftah, M.Pd Santi Erliana, M.Pd

ORN. 197509152009121002 ORN. 198012052006042003

The Vice Dean I of Academic, Chair of Language Education Department,

Dra. Hj. Rodhatul Jennah, M.Pd Santi Erliana, M.Pd

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PERSETUJUAN SKRIPSI

Judul Skripsi : PERSEPSI PENGGUNA JASA TERHADAP KINERJA

ALUMNI TADRIS BAHASA INGGRIS IAIN

PALANGKA RAYA

Nama : Slamet Arifin

NIM : 1001120605

Fakultas : Tarbiyah dan Ilmu Keguruan Jurusan : Pendidikan Bahasa

Program Studi : Pendidikan Bahasa Inggris

Jenjang : S-1

M. Zaini Miftah, M,Pd

NIP. 197509152009121002

Pembimbing II,

Santi Erliana, M.Pd

NIP. 198012052006042003

Wakil Dekan I Bidang Akademik,

Dra. Hj. Rodhatul Jennah, M.Pd

NIP. 19671003 199303 2 001

Ketua Jurusan Pendidikan Bahasa

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OFFICIAL NOTE Islamic Institute of Palangka Raya In-

Palangka Raya

Peace be unto the God’s Mercy and blessing as well,

By reading and analyzing the thesis’ revision, we think the thesis in the name of:

Name : Slamet Arifin

Student Registration Number : 1001120605

Title of the Thesis : USERS’ PERCEPTION ON THE

PERFORMANCE OF ENGLISH

EDUCATION GRADUATES OF IAIN

PALANGKA RAYA

Can be examined in partial Partial Fulfillment of the Degree of Sarjana Pendidikan Islam in English Education of the Department of Education State Islamic Institute of Palangka Raya.

Thank you for the attention.

Peace be with you and God’d blessing.

Advisor I,

M. Zaini Miftah, M.Pd

ORN. 197509152009121002

Advisor II,

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NOTA DINAS

PERIHAL: Permohanan diseminarkan skripsi Palangka Raya, 4 November 2016

Saudara Slamet Arifin

Kepada

Yth. Dekan Fakultas Tarbiyah dan Ilmu Keguruan IAIN Palangka Raya

di-

Palangka Raya

Puji syukur kehadirat Allah SWT atas segala karunia-Nya,

Setelah membaca dan menganalisa dari revisi skripsi yang telah disarankan. Maka kami memutuskan skripsi atas nama:

Nama : Slamet Arifin NIM : 1001120605

Judul Skripsi : PERSEPSI PENGGUNA JASA TERHADAP KINERJA

ALUMNI TADRIS BAHASA INGGRIS IAIN

PALANGKA RAYA

Dapat diseminarkan sebagai syarat memenuhi kewajiban dari pencapaian gelar Sarjana Pendidikan Islam pada program studi Pendidikan Bahasa Inggris dari jurusan Pendidikan Bahasa di Institut Agama Islam Negeri Palangka Raya.

Terima Kasih atas perhatiannya,

Pembimbing I,

M. Zaini Miftah, M,Pd

NIP. 197509152009121002

Pembimbing II,

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LEGALIZATION OF THE THESIS EXAMINING COMMITTEE

This thesis entitled USERS’ PERCEPTION ON THE PERFORMANCE OF

ENGLISH EDUCATION GRADUATES OF IAIN PALANGKA RAYA in the name of SLAMET ARIFIN and his Student Registration Number 1001120605 has been examined by Team of Examiners of the English Education Study Program of English Department of Faculty of Tarbiyah and Teacher Training (FTIK) of the State Islamic Institute of Palangka Raya on:

Day : Thursday

Date : November10th, 2016

Palangka Raya, November 10th, 2016

Team of Examiners

Faculty of Tarbiyah and Teacher Training of State Islamic Institute of Palangka Raya

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PENGESAHAN

Skripsi yang berjudul USERS’ PERCEPTION ON THE PERFORMANCE OF

ENGLISH EDUCATION GRADUATES OF IAIN PALANGKA RAYA Oleh

SLAMET ARIFIN, Nomor Induk Mahasiswa 1201120605 telah dimunaqasyahkan Fakultas Tarbiyah dan Ilmu Keguruan (FTIK) Institut Agama Islam Negeri Palangka Raya pada :

Hari : Kamis

Tanggal : 10 November 2016

Palangka Raya, 10 November 2016

Tim Penguji

4. Santi Erliana,M.Pd. (...) Sekretaris/Penguji

Dekan Fakultas Tarbiyah dan Ilmu Keguruan IAIN Palangka Raya,

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USERS’ PERCEPTION ON THE PERFORMANCE

OF ENGLISH EDUCATION GRADUATES OF IAIN PALANGKA RAYA

ABSTRACT

This study aimed to identify the users’ perception on English Education graduates as a material to evaluate the relevance of the curriculum applied to the world of work. In this study, the writer used descriptive quantitative method to collect the data. The population of the study was the graduate users in Palangka Raya, with total 107 users. The writer took 56 respondents as the sample.

This study belonged to survey research. The technique of collecting the data was questionnaire. In analyzing the data, the writer used (1) Data compiling (2) Data Displaying.

The percentages of users’ perception were as follows: (a) Integrity: very good 44.6%, good 53.6%, enough 1.8% (b) Professionalism: very good 32.1%, good 66.1%, enough 1.8% (c) English: very good 25%, good 73.2%, enough 1.8% (d) Use of Information Technology: very good 25%, good 58.9%, enough 14.3%, less 1.8% (e) Communication: very good 37.5%, good 57.1%, enough 5.4% (f) Teamwork: very good 44.7%, good 48.2%, enough 7.1% (g) Personal Development: very good 28.6%, good 62.5%, enough 8.9%.. Results of the study showed the average of English Education graduates were well qualified.

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PERSEPSI PENGGUNA JASA TERHADAP KINERJA ALUMNI

TADRIS BAHASA INGGRIS IAIN PALANGKA RAYA

ABSTRAK

Penelitian ini bertujuan untuk mengidentifikasi persepsi pengguna jasa terhadap kinerja alumni Tadris Bahasa Inggris sebagai bahan evaluasi relevansi kurikulum yang diterapkan terhadap dunia kerja. Pada penelitian ini penulis menggunakan metode kuantitatif deskriptif untuk mengumpulkan data. Populasinya adalah pengguna jasa alumni Tadris Bahasa Inggris yang ada di Palangka Raya dengan jumlah total 107 responden. Penulis mengambil sampel 56 orang.

Penelitian ini adalah survey. Teknik mengumpulkan data menggunakan kuesioner. Untuk menganalisa data, penulis menggunakan (1) Kompilasi data (2) Penampilan data.

Persentase persepsi pengguna jasa adalah sebagai berikut: (a) Integritas: sangat baik 44,6%, baik 53,6%, cukup 1,8% (b) Profesionalisme: sangat baik 32,1%, baik 66,1%, cukup 1,8% (c) Bahasa Inggris: sangat baik 25%, baik 73,2%, cukup 1,8% (d) Penggunaan Teknologi Informasi: sangat baik 25%, baik 58,9%, cukup 14,3%, kurang 1,8% (e) Komunikasi: sangat baik 37,5%, baik 57,1%, cukup 5,4% (f) Kerjasama Tim: sangat baik 44,7%, baik 48,2%, cukup 7,1% (g) Pengembangan Diri: sangat baik 28,6%, baik 62,5%, cukup 8,9%. Hasil menunjukkan bahwa rata-rata penilain pengguna jasa adalah baik.

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ACKNOWLEDGMENTS

In the name of Allah, the benefit and the Merciful. All praises and thanks are due to Allah. We praise Him and seek His assistance and His forgiveness. I bear witness that there is none worthy of worship except Allah, and that Muhammad is the last messenger of Allah. First of all, I would like to express my deepest thanks to:

1. Dr. IbnuElmi A.S. Pelu, SH, M.H., as the Rector of IAIN Palangka Raya 2. The Vice Dean I of Academic of IAIN Palangka Raya Dra. Hj. Rodhatul

Jennah, M.Pd

3. The chairwoman of the Department of Language Education of IAIN Palangka Raya, Santi Erliana, M.Pd,

4. The chairman of English study program of IAIN Palangka Raya, M. Zaini Miftah,M.Pd,

5. My beloved advisors, M. Zaini Miftah, M.Pd. (as first Advisor) and Santi Erliana, M.Pd. (as second advisor), for their ever-encouraging, supports, guidance, and sympathetic understanding.

6. I wish to express my most special gratitude to my beloved parents, Taryo and Samiatun, and my sister Riski Solekhatun for their counsel, supports, and continued patience. They have, indeed, been a source of motivation and spirit for me.

Palangka Raya, November 2016

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DECLARATION OF AUTHENTICATION

In the name of Allah SWT,

I declare that this thesis entitled USERS’ PERCEPTION ON THE

PERFORMANCE OF ENGLISH EDUCATION GRADUATES OF IAIN

PALANGKA RAYA is the result of my own research except as cited in the references.

Palangka Raya, 10 Novermber 2016 My own declaration,

SLAMET ARIFIN.

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MOTTO

Barang siapa yang mencintai impiannya, maka ia pun

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TABLE OF CONTENTS

Page

COVER PAGE ... i

APPROVAL OF THE THESIS ... ii

OFFICIAL NOTE ... iv

LEGALIZATION OF THE THESIS ... vi

ABSTRACT ... viii

ACKNOWLEGMENTS ... x

DECLARATION OF AUTHENTICATION ... xi

MOTTO ... xii

CHAPTER II REVIEW OF RELATED LITERATURE A. Previous Research Studies ...8

B. Related Theories ...9

1. Meaning of Work ...9

2. Working in the View of Islam ...11

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4. The Role of Higher Education in Improving the Quality of Graduates

...25

5. Profile of English Education Study Program ...30

CHAPTER III RESEARCH METHOD A. Research Design ...37

B. Population and Sample ...38

1. Population...38

2. Sample ...39

C. Research Instrument ...40

1. Research Instrument ...40

2. Research Instrument Validity ...41

3. Research Instrument Reliability ...41

D. Data Collection Procedures ...43

E. Type of Data and Data Collection Technique ...44

F. Data Analysis ...45

1. Data Compiling ...45

2. Data Displaying ...46

CHAPTER IV RESULT OF THE STUDY AND DISCUSSION A. The Career of English Education Graduates ...48

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LIST OF TABLES

Table 4.1 Graduates Jobs ... 49

Table 4.2 Recapitulation of User’s Perception ... 50

Table 4.3 Integrity ... 52

Table 4.4 Professionalism ... 53

Table 4.5 English ... 53

Table 4.6.Use of Information Technology ... 54

Table 4.7 Communication ... 55

Table 4.8 Teamwork ... 56

Table 4.9 Personal Development ... 56

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LIST OF FIGURES

Figure 4.1 Integrity ... 52

Figure 4.2 Professionalism ... 53

Figure 4.3 English ... 54

Figure 4.4.Use of Information Technology ... 54

Figure 4.5 Communication ... 55

Figure 4.6 Teamwork ... 56

Figure 4.7 Personal Development ... 57

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LIST OF APPENDICES

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DEDICATION

This thesis is dedicated to:

I dedicate my thesis to my family, a special feeling of gratitude to

my patient loving parents Taryo and Samiatun.

I dedicate this thesis and give special thanks to my friends TBI

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xix PREFACE

First of all, the writer would like to deliver praise to Allah SWT who has given His mercy and grace so that the witer can complete this thesis. Then the writer would like to thank the advisors for their excellent guidance and supporting during the process. The writer would also thank all of the respondents, without whose institution the writer would not not have been able to counduct the research. Finally, the researcher would like to thank those who have helped this research.

In doing so, the writer realize that there are still many weaknesses. The researcher expects critics and suggestions for a better improvement.