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David Parmenter, Key Performance Indicator, 3rd edition, 2015, Jhon Wiley & Son, Inc. Hoboken, New Jersey
Wahyu Adi Surya , Pengaruh Employee Knowledge, Skill, Dan Ability (Ksa) Terhadap Penggunaan Sistem Informasi Sumberdaya
Manusia Dan Kinerja Karyawan Jurnal Administrasi Bisnis (JAB)| Vol. 8 No. 1 Februari 2014|
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