My Take on Professionalism

(1)

My Take on Professionalism

(2)

What is Professionalism?

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(3)

Professionalism Topics

• Professionalism

– Accreditation, Certification, Licencing

– Code of Ethics and Professional Conduct

– Nature and Role of Professional Societies

– Nature and Role of Software Engineering Standards

– Economic Impact of Software

– Employment Contract

– Legal Issues

– Documentation

– Trade-off Analysis

• Group Dynamics and Phycology

– Dynamics of Working in Teams/Groups

– Individual Cognition

– Dealing with Problem Complexity

– Interacting with Stakeholders

– Dealing with Uncertainty and Ambiguity

– Dealing with Multicultural Environments

• Communication Skills

– Reading, Understanding, and Summarizing

– Writing

– Team and Group Communication

(4)

Some Attributes of Professionalism

• Competency

• Honesty and Integrity

• Respect

• Accountability

• Self-Regulation

• Image

• Specialised Knowledge

(5)

A Definition

(6)

Professionalism is a stepping stone

Stay

Compete

nt

Stay

Profession

al

Stay

(7)

Competency Based People Development

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(8)

Selection Criteria

•

1

st

screening: Programming Test

• Medical test

– Basic screening

– To validate that candidate is fit for employment

•

2

nd

_{screening: Technical Test}

−

Analytical mathematics

−

Analytical logic

−

Pseudo code

−

Database

−

.NET or Java (elective)

• English Test

−

1 hour test -100 MCQ

to assess general English profciency level (1 - 10 profciency level)

−

Minimum entry level is 6 for fresh graduates, lower level might be considered if

candidates has a good technical skills

• Panel Interview by HR and the assigned Project Manager

(9)

Selecting the Best

Numbers Processed

• Annually we received

around 1,500

fresh graduates

applications

MORE (Mitrais Online

Recruitment system)

• Our success ratio for

Software Engineer

Fresh Graduates is

5.4%, total hired over

total applicants

• 4,000+ is the number of

total applicants for all

positions

Total Applicant [1,526]

Applicants joining

the process [570]

Interviewed

[146]

Hired

(10)

Selecting the Best

Forecasted IT Graduates number in 5 major cities in Java

Island in a year is over 13,800 Graduates, based on data

collected by the end of year 2014.

(11)

• _{The Mitrais Competency Framework is}

designed so that increased competence is

gained through a mixture of training courses

(learning oferings), on the job trainings (OJT)

and/or work experience

• _{Mitrais either develops or purchases}

courseware which is embedded in Mitrais

e-Learning Station (Moodle).

• _{There are currently hundreds of courses}

available

• _{OJT occurs through client’s work or the}

Competency Development Centre (CDC)

Program

(12)

Every competency has a Learning Offering to enable

competency improvement. Here are some examples:

• Company Competency LO example:

–

Business Communication Courses

which focus on English related

competencies such as Business Writing Skills, Communication

Effectively Skills.

• Job Family Competency LO example:

–

Analyst Certification Program

(one of Mitrais Certification

Programs)

• _{Job Stream Competency LO example:}

–

_SharePoint

–

_{It’s also possible to acquire external training/certification e.g.}

Microsoft Certification

(13)

Company Competency - Business Communication Courses

• Customized Business English programs

• Run since 2006 - 6 in-house Trainers

• Placement test to assess staff English proficiency level and also to place

staff at appropriate courses. Assessment Level is from 1 to 10.

• Assessment test results of level 4, 5, 6, 7 will join Basic English Course.

• If results is higher than level 7, staff could automatically join Business

Writing Basic

Placement Test

Business Communication Courses

Learning Oferings

Basic English

Level

Business

Writing

Level Basic Level Working

Communicatin

g Efectively

Level Working Level Basic Assessmen

t result <Level 8

Assessmen t result >Level 7

(14)

Investing in Competency Development

Programmer Certification

• Program Objective

–

Successful professional prepared to work at Mitrais

–

Broad knowledge of: Mitrais processes & Software engineering

–

Communicate effectively in English

• Duration: 2 months class room training followed by

OJT at R&D

• Syllabus:

–

Mitrais Standard Processes and Foundations

–

Common Software Engineering Subjects, e.g. OOP, UML, ERD,

SQL, etc.

(15)

Investing in Competency Development

Analyst Programmer Certification

• _{Program Objective:}

–

_{Preparing Software Engineer for Analyst Programmer Grade}

with knowledge in SWEBOK

• _{Consists of 8 Modules}

• _Syllabus:

–

_{Software Construction}

–

_{Software Design}

–

_{Software Requirements}

–

Software Testing

–

_{Software Quality}

–

_{Software Configuration Management}

–

Software Maintenance

(16)

Investing in Competency Development

Analyst Certification

• Program Objective:

–

_{Preparing Software Engineer for Analyst Grade with knowledge in PMBOK and}

advancing selected SWEBOK’s knowledge areas essential for Analysis & Design job

• _{Consists of 11 Modules}

• _Syllabus:

–

Software Requirements

–

Software Design

–

_{Software Development Methodology}

–

Software Engineering Management

–

Project Communication Management

–

Project Human Resource Management

–

_{Project Integration Management}

–

Project Quality Management

–

Project Risk Management

–

Project Scope Management

(17)

The Mitrais Competency Framework

An accurate & fair method of measuring

competence for staf and customers

Drives recruitment & promotion

Manages growth and change

A scientifc matrix of:

• 12 Company competencies

• 111 Job Family competencies

• 585 Job Stream competencies

(18)

A Scientific Matrix of

People

Competen

Technical

Competen

cies

Soft Competencies

emanating from

Emotional Intelligence

Competencies uniquely

required by a

professional e.g.

Software Engineering

Body of Knowledge

(SWEBOK) for Software

Engineering professional

(19)

People Competencies

Business

Communica

tions

Business

Communica

tions

English

Skills

Business

Writing

Skills

Presentation

Skills

Interperson

al Skills

Interperson

al Skills

Communicat

ing

Efectively

Leadership

Skills

Teamwork

Skills

Personal

Skills

Personal

Skills

Professional

Growth and

Developmen

t

Professional

Behaviour

and Attitude

Work

Prioritisation

Problem

Solving

(20)

Professional Competencies

PMBOK

•_{Project Human Resource}

Management

•Project Quality Management

•_{Project Risk Management} •_{Project Scope Management} •_{Project Time Management} •_{Project Integration}

Management

•_{Project Communication}

Management

•_{Project Cost Management}

SWEBOK

•_{Software Requirements} •_{Software Design} •_{Software Construction} •_{Software Testing} •_{Software Maintenance} •_{Software Confguration}

Management

•Software Engineering Management

•_{Software Engineering}

Process

Models and Methods

•_{Software Quality} •Software Engineering

Professional Practice

Economics

•_{Computing Foundations} •_{Mathematical Foundations} •_{Engineering Foundations}

Development Methodology

•_{Rational Unifed Process} •_{Agile e.g. Scrum, Kanban,}

or Lean

(21)

Technical Competencies

Java Web Technologies

Design

Pattern

Design

Pattern

Object

Oriented

Paradigm

Object

Oriented

Paradigm

Java

Platform

Standard

Edition

Java

Platform

Standard

Edition

Java

Platform

Enterpris

e Edition

Java

Platform

Enterpris

e Edition

(22)

Competency Review Process

Self-Review:

Determine claim & provide evidence

Supervisor Review

Competency Score Calculation & DS Determination

Panel Review

Announcement:

Review Result Memo handed over to staf

Appeal (Optional)

Staf are encouraged to do Just In Time Self Review anytime staf has fulflled certain PNIs, and at the end of each quarter

Confrm evidence provided, solicit client involvement (if applicable), and involve champion(s) (if required)