No part of this work may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, graphic, electronic, mechanical, photocopying, recording, scanning, or otherwise, without the prior consent of the authors. This study was studying how competency ability affects employee performance in a construction company. There are many skills that are useful and promotional, this study will reveal the most important and useful skills in the construction company.
This study was conducted in the Klang Valley, which has the highest number of construction companies and the highest project value among Malaysia. The five selected competencies, which are problem solving, communication, teamwork, negotiation and management, were tested positively in relation to the employee's performance in the construction company. This study also allows us to identify which skill is most important to a team to enable team success.
This study can provide a guideline for personnel management to plan their employees' competence development. The range of important skills can also allow human resource management to have sequence of program planning.
Introduction
The HR department must consider and identify the soft skills available when recruiting new employees and provide some training and briefing to the employees to improve their soft skills and not just hard skills.
Research Background
Problem Statement
Research Objective
Research Question
Significant of Study
Conclusion
LITERATURE REVIEW
- Introduction
- Soft skill
- List of Core Soft Skill
- Competency skills
- Communication
- Teamwork
- Problem Solving
- Leadership
- Negotiation
- Employee Performance
- Research Framework
- Hypothesis Development
- Conclusion
While there is no evidence that digital communication can build trust in the workplace. In other words, effective communication that is able to build a strong team and work towards the same goal. Work with harmony who is able to have a good plan and coordination to improve the productivity of the assigned task.
Construction project that can be described as a combination of technology and human interaction to transform raw material into a useful product. While employee with motivated and willingness to learn and work diligently is able to perform colorfully. Therefore, leader equipped with authentic able to touch the heart of employee and will drive the organization vision.
Awan et al., (2015) interpret in the studies that good leadership with communication can enrich task information and lead the team to high performance. Negotiations can be divided into three types of issues to be agreed upon, namely distributive, integrative and compatible (Martin-Raugh et al., 2020). Distributive refers to equality with the goal of winning, the task rating is either winning or winning. lose in the negotiations.
RESEARCH METHODOLOGY
- Introduction
- Research Design
- Data Collection Method
- Sampling Design
- Target Population
- Sampling Strategy
- Sampling Size
- Research Instrument Development
- Questionnaire Design
- Pilot Study
- Data Analysis Method
- Frequency Analysis
- Cronbach’s Alpha Test
- Relative Importance Index (RII)
As according to Peterson (1995), problem solving skills can help identify problems during task performance. As according to Peterson (1995), problem solving skills could help in assessing the cause of the problem. As according to Susan & Julia (2019), people with good communication skills can work and have a good understanding of each other.
As according to Seetha (2014), teamwork could encourage team members to work hard with each team member. As according to Peterson (1995), good negotiation skills can maximize value when negotiating with each other. As according to Samera Batao & Mark Anthony Cenas (2020), having good leadership skills can achieve the common goal of an organization.
According to Awan (2015), good leadership skills can enrich information about tasks in an organization. This question tests the participant on whether they are satisfied with the team member's problem-solving performance.
DATA ANALYSIS
Demographic Information
The second highest amount is 5 years, and below which we can say that this group is fresh. The only 4 master's degrees/doctors (PHD) hold project manager and senior manager/leadership positions, which proves that higher education has advantages in the working environment.
Influences of soft skill
- Problem-solving
- Communication
- Teamwork
- Negotiation
- Leadership
Of the four (4) factors, evaluate the root cause of the problem in the first place, it reaches a major index of 0.924 with an average value of 4.618. Followed by the ability to reduce the time it takes to implement projects with a key index of 0.920 and an average value of 4.598. The ability to reduce the time required for project implementation has a key index of 0.917 and an average value of 4.586.
Even though staying calm and simplifying the problem are the last factors, the important index of 0.916 and the average value of 4.579 are reached. From the evaluation, the average value is further extended to the age group, work experience, educational background, title and work environment. The table shows that the average value of the age group of 50 years and older is higher than that of the other age groups, scoring 4.75 to 4.92 to strongly agree.
Inadequate communication can suffer great loss and damage and the ability to provide accurate information to the right people at the right time delivers rank number three (3) and four (40, which are important index 0.916 and 0.914, mean value of 4.579 respectively and 4.572). the evaluation, average value is further extended to the age group, work experience, education background, designation and work environment. From the result in tabular form, team member has own responsibility to roll first among four (4) factors which important index 0.905 and average value 4.526.
Both continue growth and engagement among team members at rank number two (2) which has a significant index of 0.903 and mean value of 4.513. Work hard with each team member ranked last among the four (4) factors studied, which has a significant index of 0.895 and a mean value of 4.480. Solve the dispute to reach the number 1 ranking of the winning solution, which has an importance index of 0.899 and an average value of 4.43.
The third place among the factors is the better operational position, which has an importance index of 0.882 and a mean value of 4.408. Although mutual consensus building ranks last among the factors, it still achieves a significance index of 0.880 and a mean value of 4.441. Both the ability to achieve a common goal in the organization and touch the heart of the employee and lead to the organization are ranked first with an importance index of 0.903 and a mean value of 4.513.
And, enrich task information and lead the team to high performance in the last ranking among the factors studied, it has a significant index of 0.899 and the mean value of 4.493.
Employee Performance
- Own Performance
- Team Member Performance
- Summary
According to the importance index reading, all importance indices were less than 0.700, which meant that the employee may not be satisfied with their own soft skills performance. Similar to the interpretation of the importance index, the mean value result toward the result of "neither". Postgraduate (Mater Degree) / Doctor (PHD) with the highest average value of 4.5, which also represents a higher level of education with high confidence in their job performance.
Executive/supervisor designation has the least confidence in soft skills performance, scoring in the range of neither. Conclusion from the data collected, there is no doubt that age and work experience are important for the performance of soft skills. Among the five (5) studied soft skills for team performance, communication ranks first with the importance index of 0.689 and the mean value of 3.447.
Both teamwork and leadership rank third among soft skills studied, with an importance index of 0.670 and an average value of 3.349. According to the importance index reading, all importance indexes were less than 0.700, which meant that the employee may not be satisfied with the team's soft skills performance. As with self-assessment, team performance scores were toward the result of "neither."
Conclude from the data collected, team performance for five (5) examined soft skills is not reaching the level of satisfaction. Comparing the mean value between own performance satisfaction and team performance satisfaction, team performance satisfaction is generally lower. Workers with a significantly high mean value from 3.70 to 3.90, this could describe that the worker usually follows the instruction.
From the data collected, it can be concluded that participants assume that own soft skills performance is better than team performance.
SUMMMARY
- Conclusion
- Accomplishment of Research Objective
- Limitation of research
- Research recommendations
All the hypotheses studied in this research have a positive relationship with the employee performance in the construction sector. Problem solving skill is important in the construction industry as the construction industry always has a lot of uncertainty during project execution. This result told us that most of the respondents are satisfied with their teamwork and problem solving performance, but are dissatisfied with their teams' teamwork and problem solving problem, although they may be from the same teams.
Therefore, the measurement method needs to be improved to increase the reliability of the collected results. The incorrect design of the distribution of responses is due to the quantitative unevenness in each demographic group. Increasing the amount of discouragement can help increase the accuracy of the survey.
By allocating more time, it should be possible to increase the quality of the result. Definition, development, assessment of soft skills and their role for the quality of organizations and companies. Soft skills practiced by managers for the job performance of employees in the ready-made garment (RMG) sector in Bangladesh.
An Assessment of the Management Skills and Professional Development Needs of Private Catholic Secondary School Administrators in Bangkok, Thailand. I am currently working on a research project as part of the requirement to complete the master's program. Having agreed ability to achieve the common goal in an organization can increase your job performance.
