HUMAN MOTIVATION IN NON‐PROFIT ORGANIZATION
CASE STUDY: SATOE INDONESIA
By Muhammad Lukman Rahmadi Putra 19004110Undergraduate Program
School of Business and Management
Institut Teknologi Bandung
HUMAN MOTIVATION IN NON‐PROFIT ORGANIZATION
CASE STUDY: SATOE INDONESIA
Date of Examination: 8 August 2007
Date of Graduate: 27 October 2007
Undergraduate Programs, Bandung Institute of Technology, 2007
Advisor: Dr. Bambang Rudito, MA
ABSTRACT
Motivation is a power that appears from the inside of human psychology and it can make people do something. Human motivation is very influential to human’s daily performance. And human’s individual performance is very influential for organization’s overall performance. Individual motivation is often determine by incentive and for this case we will discuss about how to maintain human motivation without any incentive in non‐profit organization like Satoe Indonesia.
Satoe Indonesia is one of the social organizations which are focusing in children education and development small medium enterprise. Satoe Indonesia is run by SBM‐ITB students where the members are not getting an incentive such as salary or any other related reward, and they give all their best performance in order to make a proper programs which can reflected their visions and missions.
According to the former research results, a lot of Satoe Indonesia’s members feel that the inexistence of an incentive and reward become one of the main reason about their decreasing motivation. In this matter, several theories and SWOT analysis are used in order to solve the problem which is the decrease of individual motivation among Satoe Indonesia’s members. Based on the analysis result, those motivation problems can be solved by using TOWS matrix. The result, incentive can be obtained in another form which is experiences and network with universities, other organizations, companies, government, and societies.
In conclusion, incentive must be exist in any kind of assignment that each individual got to do. The form of incentives is not have to be tangible like salaries or rewards but can only be intangible like experiences or other valuable life lessons.
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HUMAN MOTIVATION IN NON‐PROFIT ORGANIZATION
CASE STUDY: SATOE INDONESIA
Tanggal Sidang: 8 August 2007
Tanggal Kelulusan: 27 October 2007
Program sarjana, Institut Teknologi Bandung, 2007
Pembimbing: Dr. Bambang Rudito, MA
ABSTRAK
Motivasi merupakan kekuatan yang timbul di dalam psikologi manusia dan dapat membuat seseorang melakukan sesuatu. Motivasi sangat berpangaruh kepada performa sehari‐hari manusia. Dan performa individu manusia sangat berpengaruh kepada performa organisasi secara keseluruhan. Performa individu manusia sangat dipengaruhi oleh pendapatan yang akan diraih dan dalam kasus ini kita akan membahas mengenai bagaimana mempertahankan motivasi manusia tanpa adanya suatu pendapatan di dalam organisasi non‐profit seperti Satoe Indonesia.
Satoe Indonesia merupakan salah satu dari organisasi sosial yang memfokuskan kegiatanya kepada pendidikan anak‐anak dan pengembangan usaha kecil menengah. Satoe Indonesia dijalankan oleh mahasiswa SBM‐ITB dimana para anggotanya tidak mendapatkan pendapatan seperti gaji atau penghargaan lainya, dan mereka mengeluarkan semua performa terbaik demi membuat program yang akan dijalankan sesuai dengan fisi dan misi. Berdasarkan dari hasil riset yang telah dijalankan, banyak anggota dari Satoe Indonesia merasa bahwa ketiadaan pendapatan dan penghargaan menjadi salah satu alasan utama yang menurunkan motivasi mereka. Dalam hal ini, beberapa teori dan SWOT analisis digunakan untuk menyelesaikan masalah menurunnya motivasi di antara anggota Satoe Indonesia. Berdasarkan hasil analisis, problem motivasi itu dapat diselesaikan dengan menggunakan TOWS matriks. Hasilnya pendapatan dapat dihasilkan dengan bentuk lain seperti pengalaman dan jaringan dengan universitas, organisasi lainya, perusahaan, pemerintah, dan masyarakat.
Kesimpulanya, pendapatan pasti ada di semua bentuk pekerjaan yang harus di lakukan. Bentuk dari pendapatan tidak harus dapat dilihat seperti gaji
atau penghargaan, tetapi dapat berbentuk sesuatu yang tidak dapat dilihat seperti pengalaman atau pelajaran hidup yang berharga.
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VALIDATION PAGE
HUMAN MOTIVATION IN NON‐PROFIT ORGANIZATION
CASE STUDY: SATOE INDONESIA
By:
Muhammad Lukman Rahmadi Putra
ID No: 19004110
Undergraduate Program
School of Business and Management
Institut Teknologi Bandung
Validated By
(Dr. Bambang Rudito, MA)
vi
ACKNOWLEDGEMENT
No book is the work only of its authors. I owe much to the pioneers of motivation’s researchers who first identified its major issues and develop its concepts and techniques. First I want to say thanks to god who gives me power to carry out this final project, my parents who support me to do this assignment and my friends who give me lot of idea. My thanks also go to the Satoe Indonesia organizations that give information and data for the final project and also permitted me to research the members. My especially thanks to my great counselor Dr. Bambang Rudito, MA that give a lot of ideas and suggestion for this final project. The last is for my girlfriends Andina Putri that helps me translate this final project and support me to finish it on time.
Finally, I owe many thanks to my respondent which is president and Satoe Indonesia member for the opinion about Satoe Indonesia. To them, I dedicated this book.
The Author Muhammad Lukman
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PREFACE
Thank god to Allah SWT where give mercy to my final project. This final project will be my last assignment as a student, and this is the indicator that I have finished my under graduate programs. It is my duty as a Vice President of Human Resource and Management in Satoe Indonesia to solving problems that connected to human resource in the organization. I hope this final project will be the guidance for the next leader of Satoe Indonesia to solving the same problems that this final project does.
To increase the organization performance, then it will needs good performance from the members in order to achieve the organization vision. All the activity that strive to completeness can’t run smoothly without the motivation from the person behind. Motivation is very important in building human spirit to doing anything. Due‐to does circumstances, all the effort to raise the motivation is needed by all organization to perform best performance.
Finally with spirituality provision and permission from Allah SWT, I hope this final project can be a guidance for developing the members motivation in Satoe Indonesia organization in order to achieve the vision which is developing the community in this country.
The Author
Muhammad Lukman
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LIST OF CONTENT:
ABSTRACT i VALIDATION PAGE v ACKNOWLEDGEMENT vii PREFACE ix LIST OF CONTENTS xi LIST OF FIGURE xiii LIST OF TABLES xv CHAPTER I Introduction 1 1.1. Background 1 1.2. Motivation Problems as a Base for Organization Forming 4 1.3. Goal of the Project 5 1.4. Concept of Motivation 6 1.4.1. The Definition of Motivation 6 1.4.2. Component of Motivation 6 1.4.3. Strategy of Motivation 8 1.4.4. Motivation’s Theory 10 1.5. Methodology 13 1.6. Writing Structure 14 CHAPTER II Organization Profile 15 2.1. Organization Description 15 2.2. Organization History 17 2.3. Activity 19 2.3.1. Research and Development 19 2.3.2. Training 20 2.3.3. Mobil Pintar 21xii 2.3.4. Rumah Pintar 22 2.3.5. Develop Small Medium Enterprise 23 2.4. Organization Structure 24 CHAPTER III Sequence of Event and Data 25 3.1. Result from Interview wit the Key Informant 25 3.2. Problems in Each Division 30 3.3. Questionnaire Result 34 CHAPTER IV Description and Analysis 37 4.1. Problems Analysis Base on Theory 37 4.2. Problems Definition 38 4.3. Problems Analysis 39 4.4. TOWS Matrix Solution 41 CHAPTER V Closing 45 5.1. Conclusion 45 5.2. Recommendation 47 REFERENCE 49
LIST OF FIGURE
Figure 1: Jerald Greenberg Components of Motivation 7 Figure 2: Organization Structure 24 Figure 3: Statistic of Reason to Join Satoe Indonesia 34 Figure 4: Statistic of Satoe Indonesia Weaknesses 35 Figure 5: Statistic of Factors that Decreasing the Motivation 36xiv
