• Tidak ada hasil yang ditemukan

PENGARUH RETAIL SERVICE QUALITY TERHADAP KEPUASAN PELANGGAN DI LUWES LOJI WETAN SURAKARTA TAHUN 2013.

N/A
N/A
Protected

Academic year: 2017

Membagikan "PENGARUH RETAIL SERVICE QUALITY TERHADAP KEPUASAN PELANGGAN DI LUWES LOJI WETAN SURAKARTA TAHUN 2013."

Copied!
17
0
0

Teks penuh

Gambar

Tabel    Halaman
Gambar

Referensi

Dokumen terkait

This analysis is used to test whether there is a correlation between independent variables of service quality dimensions (Physical Aspects, Reliability, Personal

Based on the results of hypothesis testing using multiple linear regression and simple linear regression, showed Physical Aspects, Reliability, Personal Interaction,

The Effect Of Price, Service Quality, Customer Value, And Brand Image On Customers Satisfaction Of Telkomsel Cellular Operators In East Java Indonesia.

The purpose of this study was to determine and analyze the effect of product quality and service quality to loyalty through customer satisfaction Grapari

By using Warp PLS the result strengh then switching barrier effect is not significant to customer retention, Customer satisfaction is partially significant effect on

Penelitian lain yang serupa tidak mendukung penelitian ini, menurut Nale Slack et al 2019 dengan judul “The Effect Of Supermarket Service Quality Dimensions and Customer

The result shows that there is a significant positive effect between system quality and service quality on customer satisfaction of Shopee among the undergraduate students.. Keywords:

The Effect of Customer Interface Quality CIQ, Customer Relationship Management CRM and Corporate Social Responsibility CSR on Customer Satisfaction and Customer Loyalty: Evidence from