Perancangan Sistem Informasi Pengarsipan Data Surat Masuk dan Surat Keluar Pada Pelayanan Jasa Pengiriman Express

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(1)PERANCANGAN SISTEM INFORMASI PENGARSIPAN DATA SURAT MASUK DAN SURAT KELUAR PADA PELAYANAN JASA PENGIRIMAN EXPRESS (STUDI KASUS : J&T EXPRESS BEKASI) SKRIPSI. OLEH. NADYA OKSANTI NANDA RIZKY 201210225162. PROGRAM STUDI TEKNIK INFORMATIKA FAKULTAS TEKNIK UNIVERSITAS BHAYANGKARA JAKARTA RAYA 2019.

(2) Perancangan Sistem..., Nadya, Fakultas Teknik 2019.



(5) ABSTRAK Nadya Oksanti Nanda Rizky. 201210225162. Fakultas Teknik Informatika Universitas Bhayangkara Jakarta Raya, Judul Skripsi “Perancangan Sistem Informasi Pengarsipan Data Surat Masuk Dan Surat Keluar Pada Pelayanan Jasa Pengiriman Express”, dibawah bimbingan Abrar Hiswara, ST., MM., M.Kom dan Sugiyatno, S.Kom., M.Kom Perusahaan J&T Express berdiri pada tahun 2015 di Jakarta, Indonesia yang berbasis teknologi. Pelayanan yang diberikan adalah keseluruh kota yang ada di Indonesia hingga layanan express international dengan layanan internet. Di fokuskan untuk melayani konsumen dengan layanan kualitas terbaik dari perusahaan express yang ahli dibidangnya. J&T Express Bekasi adalah cabang ke.2 dari perusahaan Express yang sampai sekarang sudah mengembangkan sayapnya di berbagai kota yang ada di Indonesia. Informasi di J&T Express Bekasi masih belum efisien karena masih menerapkan sistem pengarsipan yang konvensional yang berpengaruh untuk perkembangan dan kemajuan perusahaan. Arsip yang tersimpan ada bermacam-macam, diantaranya surat masuk, data konsumen VIP, data karyawan, surat keluar pengiriman barang bagi customer, surat keluar ketersediaan barang konsumtif dari gudang untuk droppoint seperti : setreples, isolasi, bubble, pulpen, kwitansi pengiriman barang dan lain-lain Kata Kunci : Sistem Informasi, Surat Masuk, Surat Keluar, RAD (Rapid Application Development ). iv Perancangan Sistem..., Nadya, Fakultas Teknik 2019.

(6) ABSTRACT Nadya Oksanti Nanda Rizky. 201210225162. Faculty of Informatics Engineering Bhayangkara University, Greater Jakarta, Thesis Title "Designing Information Systems for Filing In and Outgoing Letters at Express Shipping Services", under the guidance of Abrar Hiswara, ST., MM., M.Kom and Sugiyatno, S.Kom., M.Kom. J & T Express company was established in 2015 in Jakarta, Indonesia based on technology. Services provided are throughout the cities in Indonesia to international express services with internet services. Focused on serving consumers with the best quality services from express companies who are experts in their fields. J & T Express Bekasi is the 2nd branch of the Express company, which until now has developed its wings in various cities in Indonesia. Information on J & T Express Bekasi is still not efficient because it still implements a conventional filing system that influences the company's development and progress. The archives that are stored are various, including incoming mail, VIP consumer data, employee data, outgoing mail for goods to customers, outgoing letters of consumptive goods availability from warehouses for droppoints such as: setreples, isolation, bubble, pens, receipt of goods and other receipts –other Keyword : Information System, Incoming Mail, Outgoing Mail, RAD (Rapid Application Development ). v Perancangan Sistem..., Nadya, Fakultas Teknik 2019.


(8) KATA PENGANTAR Puji Syukur penulis panjatkan kepada ALLAH SWT. Penulisan Skripsi ini dimaksudkan untuk memenuhi salah satu syarat kelulusan sarjana strata satu (S1) pada Fakultas Teknik Jurusan Teknik Informatika Universitas Bhayangkara Jakarta Raya. Penulis menyadari bahwa tanpa bantuan dan bimbingan dari berbagai pihak, Skripsi ini tidak dapat diselesaikan dengan segera. Oleh karena itu penulis mengucapkan terimakasih kepada : 1.. Ibu Ismaniah, S.Si., MM, selaku dekan teknik informatika Universitas Bhayangkara Jakarta Raya.. 2.. Bapak Sugiyatno, S.Kom, M.Kom selaku kepala program studi teknik Informatika Universitas Bhayangkara Jakarta Raya.. 3.. Bapak Mukhlis, S.Kom., MT., selaku sekretaris program studi teknik informatika Universitas Bhayangkara Jakarta Raya.. 4.. Bapak Prio Kustanto, selaku kepala Laboratorium Komputer Universitas Bhayangkara Jakarta Raya.. 5.. Seluruh dosen Teknik Informatika yang telah memberikan ilmu dan bimbingan kepada penulis.. 6.. Terima kasih kepada Ibu saya tercinta Super Hero saya selalu mendukung dan membiayai saya.. 7.. Terima kasih kepada suami saya yang selalu mendukung saya menyelesaikan skripsi saya.. 8.. Dan terima kasih juga kepada semua pihak yang telah membantu penulis dalam penyusunan skripsi. Saya menyadari dalam penulisan skripsi ini masih jauh dari kesempurnaan. Oleh karena. itu, kritik dan saran dari berbagai pihak yang bersifat membangun sangat saya harapkan. Aamiin..... Bekasi, Desember 2018. Penyusun. Perancangan Sistem..., Nadya, Fakultas Teknik 2019.

(9) DAFTAR ISI LEMBAR PERSETUJUAN PEMBIMBING ........................................................... i LEMBAR PENGESAHAN ....................................................................................ii LEMBAR PERNYATAAN ................................................................................... iii ABSTRAK .............................................................................................................. iv ABSTRAC ............................................................................................................... v LEMBAR PERNYATAAN PERSETUJUAN PUBLIKASI KARYA ILMIAH UNTUK KEPENDINGAN AKADEMIK ............................................................................. vi KATA PENGANTAR ...........................................................................................vii DAFTAR ISI ....................................................................................................... viii DAFTAR TABEL ................................................................................................... xi DAFTAR GAMBAR .............................................................................................xii DAFTAR SINGKATAN ..................................................................................... xiii DAFTAR LAMPIRAN ......................................................................................... xiv. BAB I PENDAHULUAN 1.1 Latar Belakang ..................................................................................... 1 1.2 Identifikasi Masalah ............................................................................ 3 1.3 Rumusan Masalah ............................................................................... 4 1.4 Batasan Masalah ................................................................................. 4 1.5 Tujuan dan Manfaat Penelitian ........................................................... 4 1.6 Tempat dan Waktu ............................................................................... 5 1.7 Metode Konsep Pengembangan Sistem .............................................. 5 1.8 Metode Penelitian ............................................................................... 6 1.9 Sistematika Penulisan .......................................................................... 7. BAB II LANDASAN TEORI 2.1 Tinjauan Pustaka ................................................................................... 9 2.2 Pengertian Sistem................................................................................ 10 2.2.1 Karakteristik Sistem ................................................................... 10 2.2.2 Klasifikasi Sistem ...................................................................... 11 2.3 Pengertian Informasi ............................................................................ 11. Perancangan Sistem..., Nadya, Fakultas Teknik 2019.

(10) 2.4 Pengertian Sistem Informasi ................................................................ 12 2.4.1 Fungsi Sistem Informasi ............................................................ 12 2.4.2 Komponen Dasar Sistem Informasi ........................................... 12 2.5 Definisi Analisa Sistem........................................................................ 13 2.6 Desain Sistem....................................................................................... 14 2.7 Definisi Perancangan Sistem ............................................................... 14 2.8 Pengertian Flow Chart ......................................................................... 15 2.9 Pengelolaan Arsip ................................................................................ 18 2.10 Pengertian Web .................................................................................. 20 2.11 Hyper Text Markup Language .......................................................... 21 2.12 Personal Home Page ........................................................................ 21 2.13 MySQL .............................................................................................. 22 2.14 XAMPP .............................................................................................. 22 2.15 Data Flow Diagram ............................................................................ 22 2.16 Kamus Data (Data Dictionary).......................................................... 23 2.17 Bagan Terstruktur .............................................................................. 25 2.18 Pengembangan Sistem ....................................................................... 26 2.19 Model Rapid Application Development (RAD) ................................ 26 2.20 UML................................................................................................... 28 2.20.1 Struktur UML ........................................................................... 29 2.20.2 Use Case Diagram .................................................................... 29 2.20.3 Activity Diagram (Diagram Aktivitas) ..................................... 30 2.20.4 Sequence Diagram ................................................................... 31 2.20.5 Class Diagram ......................................................................... 33. BAB III METODOLOGI PENELITIAN 3.1 Umum .................................................................................................. 35 3.1.1. Sejarah Singkat Perusahaan ...................................................... 35 3.1.2. Visi dan Misi Perusahaan .......................................................... 36 3.1.3. Struktur Organisasi perusahaan ................................................ 37 3.1.4. Tugas Dan Tanggung Jawab ..................................................... 37 3.2 Kerangka Penelitian ............................................................................. 39 3.3 Analisis Sistem Yang Berjalan ............................................................ 41. Perancangan Sistem..., Nadya, Fakultas Teknik 2019.

(11) 3.4 Analisa Sistem Berjalan ....................................................................... 42 3.5 Flow Map Sistem Surat Masuk Yang Berjalan.................................... 43 3.6 Flow Map Sistem Surat Keluar Yang Berjalan.................................... 44 3.7 Analisis Permasalahan ......................................................................... 45 3.8 Teknik Pengumpulan dan Pengolahan Data ........................................ 45 3.8.1 Teknik Pengumpulan Data ......................................................... 45 3.8.2 Instrument Penelitian ................................................................. 46 3.8.3 Teknik Pengolahan Data ............................................................ 47 3.9 Analisis Sistem Usulan ........................................................................ 48 3.10 Flow Map Usulan Sistem Surat Masuk Dan Surat Keluar ................ 49 3.10.1 Flow Map Usulan Sistem Surat Masuk.................................... 49 3.10.2 Flow Map Usulan Sistem Surat Keluar.................................... 50 3.10.3 Penjelasan Flow Map Usulan Sistem Surat Masuk dan Surat Keluar......................................................................... 51 BAB IV PERANCANGAN SISTEM DAN IMPLEMENTASI 4.1 Umum .................................................................................................. 53 4.2 Perancangan Sistem Usulan ................................................................. 53 4.2.1 Use Case Diagram ..................................................................... 54 4.2.2 Activity Diagram ........................................................................ 55 4.2.3 Sequence Diagram .................................................................... 58 4.2.4 Class Diagram ........................................................................... 58 4.2.5 Struktur Data .............................................................................. 59 4.2.6 Blackbox Testing........................................................................65 4.2.7 Tampilan Interface ..................................................................... 66 BAB V PENUTUP 5.1. Kesimpulan ......................................................................................... 70 5.2. Saran ................................................................................................... 70. Perancangan Sistem..., Nadya, Fakultas Teknik 2019.

(12) DAFTAR PUSTAKA LAMPIRAN-LAMPIRAN. Perancangan Sistem..., Nadya, Fakultas Teknik 2019.


(14) DAFTAR TABEL Tabel 2.1 Tinjauan Jurnal .................................................................................... 8 Tabel 2.2 Simbol Bagan Alur Sistem ................................................................. 15 Tabel 2.3. HTML Tag ....................................................................................... 21 Tabel 2.4. Notasi Tipe Data ............................................................................... 24 Tabel 2.5. Notasi Struktur Data ......................................................................... 25 Tabel 2.6. Simbol Bagan Terstruktur ................................................................. 25 Tabel 2.7 Komponen Activity Diagram ............................................................. 30 Tabel 2. 8 Komponen Sequence Diagram ......................................................... 32 Tabel 2. 9 Komponen Class Diagram ............................................................... 34 Tabel 3. 1 Kebutuhan Perangkat Lunak ............................................................ 40 Tabel 3. 2 Kebutuhan Perangkat Keras .............................................................. 41 Tabel 4.1 arsip ................................................................................................... 66 Tabel 4.2 Disposisi Surat Masuk ....................................................................... 67 Tabel 4.3 Klasifikasi ......................................................................................... 67 Tabel 4.4 Rak .................................................................................................... 68 Tabel 4.5 Surat Keluar ...................................................................................... 68 Tabel 4.6 Surat Keluar ...................................................................................... 69 Tabel 4.7 user ................................................................................................... 70. Perancangan Sistem..., Nadya, Fakultas Teknik 2019.

(15) DAFTAR GAMBAR Gambar 1.1 Grafik Data Surat Masuk Dan Surat Keluar .................................... 23 Gambar 2.1 Notasi External Entity .................................................................... 23 Gambar 2.2 Notasi Data Flow ........................................................................... 23 Gambar 2.3 Notasi Process ............................................................................... 23 Gambar 2.4 Notasi Data Store ........................................................................... 23 Gambar 2.5 Proses Tahapan RAD ..................................................................... 27 Gambar 2.6 Aktor ............................................................................................. 29 Gambar 2.7 Simbol Use Case ............................................................................ 30 Gambar 3.1 Struktur Organisasi ........................................................................ 37 Gambar 3.2 Diagram Kerangka Penelitian ......................................................... 39 Gambar 4.1 Use Case Diagram Usulan ............................................................. 61 Gambar 4.2 Use Case Diagram Usulan ............................................................. 62. Perancangan Sistem..., Nadya, Fakultas Teknik 2019.

(16) DAFTAR LAMPIRAN 1. Biodata 2. Kartu Bimbingan 3. Surat Keterangan Riset 4. Angket Penelitian 5. Plagiasi. Perancangan Sistem..., Nadya, Fakultas Teknik 2019.


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