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JAM
J u r n a l A p l i k a s i M a n a j e m e n J o u r n a l o f A p p l i e d M a n a g e m e n t
V o l u m e 2 1 I s s u e 1 M a r c h 2 0 2 3
2 1 | 1 | 2 0 2 3
R e c e i v e d N o v e m b e r ‘ 2 2 R e v i s e d N o v e m b e r ‘ 2 2 D e c e m b e r ‘ 2 2 J a n u a r y ‘ 2 3 A c c ep t ed M a r c h ‘ 2 3
RELATIONSHIP BETWEEN HUMAN
CAPITAL AND MSMES PERFORMANCE WITH COMPETITIVE ADVANTAGE AS A
MEDIATION
M. Taufiq Noor Rokhman Ratnawati
Yayuk Ngesti Rahayu
Master of Management, Postgraduate of Wisnuwardhana University Malang, Indonesia
Abstract: The numerous batik industries in Indonesia, including the province of East Java, are evidence of the fast-paced growth of batik in that country.
Batik Businesses in East Java continue to perform poorly due to management issues that are numerous and interconnected. The resource-based theory em- phasizes internal elements in elucidating business strategy through competi- tive advantage as a variable that influences the impact of human capital on the performance of Batik SMEs in East Java. The sampling strategy used in this research was proportional random sampling, with numbered samples drawn from 140 East Javan batik SMEs. A structural equation modeling (SEM) study demonstrates how human capital affects MSMEs' performance and competi- tive advantage. The link between human capital and the success of batik MSMEs in East Java can be mediated by competitive advantage. Based on the research findings, suggestions are put forward for science. The results of this research can enrich references and scientific repertoire related to Resource- Based Theory and can be implemented in MSMEs who want to get good per- formance by owning, mastering, and utilizing intangible assets through human capital. Batik SMEs in East Java need to improve leadership skills to be more cooperative with employees and partners and improve relations between em- ployees, partners, and consumers, for further researchers can conduct a study of the business environment and network (networking) efforts to improve the performance of MSMEs.
Keywords: Human Capital, Competitive Advantage, MSME Performance
CITATION
I N D E X E D I N
D O A J - D i r e c t o r y o f O p e n A c c e s s J o u r n a l s
A C I - A S E A N C i t a t i o n I n d e x S I N T A - S c i e n c e a n d T e c h n o l o g y I n d e x
D i m e n s i o n s G o o g l e S c h o l a r R e s e a c h G a t e G a r u d a
I P I - I n d o n e s i a n P u b l i c a t i o n I n d e x
I n d o n e s i a n O N E S e a r c h
C O R R ES P O N D I N G A U T H O R
R a t n a w a t i
M a s t e r o f M a n a g e m e n t , P o s t g r a d u a t e o f
W i s n u w a r d h a n a U n i v e r s i t y M a l a n g ,
I n d o n e s i a
E M A I L
r a t n a w a t i _ u n i d h a @ y a h o o . c o m
OPEN ACCESS
e I S S N 2 3 0 2 - 6 3 32 p I S S N 1 6 9 3 - 5 2 41
Copyright (c) 2023 Jurnal Aplikasi Manajemen
Rokhman, M. T. N., Ratnawati, and Rahayu, Y. N. 2023. Relationship between Human Capital and MSMEs Performance with Competitive Advantage as a Mediation. Jurnal Aplikasi Manajemen, Volume 21, Issue 1, Pages 191-204. DOI: http://dx.doi.org/10.21776/ub.jam.2023.021.1.14.
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INTRODUCTION
Batik is one of Indonesia's cultural heritage, which has high value and received UNESCO rec- ognition as a world cultural heritage. The more str- etched batik in Indonesia, the impact on the incre- ase in batik business in Indonesia. The batik indus- try in Indonesia is spread across several regions, including in East Java Province, and its develop- ment faces dynamic changes in the business envi- ronment along with the era of Volatility, Uncer- tainty, Complexity, and Ambiguity (VUCA). The VUCAtrendrequiresexistingbatiktocontinuede- veloping and adapting sustainably to external de- mands. It is encouraged to change so as not to lose its competitive position in competition (Pieterse et al., 2012). The threats faced by the batik business in East Java, apart from outside the province of East Java, such as Central Java Province and the Special Region of Yogyakarta, are also from fore- ign countries, such as batik printing from China, Malaysia, and Vietnam (Dewinta et al., 2016).
Phenomenon faced by the Batik MSMEs in East Java, it is interesting to study how to improve the performance of Batik MSMEs in East Java us- ing a Resource-Based Theory (RBT) approach.
Barney (1991) defines RBT as capabilities and re- sources as tangible and intangible assets used to assist and establish strategies to improve efficien- cy and effectiveness. Combining tangible and in- tangible assets is a possible tactic to boost business success (Belkaoui, 2003). One of the factors in the analysis of intellectual capital, an internal resource that businesses own made up of immaterial assets, is human capital.
Human capital development is crucial beca- use it can be used as money to gain a competitive advantage (Grant, 2010). Employees' knowledge, abilities, intelligence, interpersonal connections, attitudes, skills, and behavior are their human cap- ital (Schiuma and Lerro, 2008). Abdullah and So- fian (2012) explained that human capital, which includes knowledge, professional skills and expe- rience, expertise, level of education, and employee creativity, directly affects company performance.
Khalique and Shaari (2013) revealed that human capital is a component of intellectual capital which mainly includes knowledge, education, skills, loy- alty to the organization, and employee motivation.
Kamukama et al. (2011) say human capital is de- veloped to utilize aspects of employee knowledge,
education, vocational qualifications, work-related knowledgeorcompetencies,entrepreneurialspirit, innovation,andproactiveandreactivecapabilities.
Yasir et al. (2011) revealed that empowerment, pr- ofessional skills, training programs, and ideas me- asure human capital.
The results of the previous empirical studies conducted by Rodriguez et al. (2004), Ahmad and Mushraf (2011), Abdullah and Sofian (2012), and Khalique et al. (2018) concluded that human cap- ital influences the performance of MSMEs. Diffe- rent results were shown by an empirical study con- ducted by the Khalique et al. (2011) and Husnah (2013), who concluded that human capital does not affect the performance of SMEs. The differen- ce in results (research gap) opens a gap to re-exa- mine the effect of intellectual capital on the per- formance of MSMEs with a competitive advanta- ge as a mediator. A company needs different reso- urces to gain a competitive advantage. Human re- sources can be emphasized as one of the tools.
Chahal and Bhaksi (2015) stated that human reso- urces are essential in establishing and maintaining organizational excellence. In addition, human cap- ital is widely applied and practiced in various in- dustrial sectors by looking at the strengths and we- aknesses of the company's internal resources to achieve a competitive advantage (Sharabati et al., 2010). The results of empirical studies conducted by Kamukama et al. (2011) and Chahal and Bhak- si (2015) concluded that human capital influences competitive advantage.
The MSMEs that can achieve competitive advantage can improve their performance. Micha- lic and Buhalis (2013) stated that competitive ad- vantage is the company's ability to obtain econom- ic benefits over its competitors' advantages in the same industrial market. MSMEs with a competiti- ve advantage can always understand market struc- ture changes and choose an effective marketing strategy. The results of an empirical study conduc- ted by Minci (2018); Asyhari et al. (2018); Afiyati et al. (2019); Marini and Yuniarti (2021) conclud- ed that competitive advantage affects the perform- ance of MSMEs. Through a Resource-Based The- ory (RBT) approach that focuses on internal fac- tors in explaining business strategy as an effort to improve the performance of Batik MSMEs in East Java, the uniqueness of this study is the implemen- tation of competitive advantage as a mediating in-
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193 fluence of human capital on MSME performance,
which is developed in one model and described by Resource-Based Theory as the main theory.
LITERATURE REVIEW Resource-Based Theory (RBT)
RBT is a theoretical framework for contem- porary business planning. RBT explains company strategy by focusing on internal factors (Hunt and Lambe, 2000). RBT was initially a resource-Based View (RBV) or a resource-based view. RBT is a theoretical framework for contemporary business planning. RBT are capabilities and resources that can be used to choose and define company strate- gy. They are tangible and intangible assets (Bar- ney, 2010). With better resources and capabilities than its rivals, a business can gain a competitive advantage, according to a study on resource-based theory (RBT) (Cheng et al., 2010). To achieve and maintain a competitive advantage, Barney (1991) asserts that the RBT method to gain a company's competitive advantage must ensure that the reso- urces held within the company are superior to tho- se outside the company. Ireland et al. (2003) stated that a business could gain a competitive advantage and improve performance by managing its resour- ces strategically and systematically.
Performance
Lin et al. (2008) stated that performance re- sults from meeting a company's internal and exter- nalobjectives.Linetal.(2008)andNybakk(2012) explain that performance factors in SMEs are as- sessed based on financial performance, marketing performance, and competitiveness. Three factors, profitability, productivity, and market, are used by Camison and Villar (2012) to evaluate the success of small and medium-sized businesses. The suc- cess of SMEs can be evaluated in several ways, according to Gin and Chong (2008), including fi- nancial performance, product performance, and marketing performance. Three factors, profitabili- ty, productivity, and marketing, are used by San- chez and Marin (2005) to evaluate the success of SMEs. Sales growth, company profitability, and business productivity were used by Shahbaz et al.
(2014) to gauge various aspects of SME success.
Human Capital
The human capital is described by Choo and
Bontis (2002) as the pool of knowledge from the organization as described by the current workforce in the organization or firm when combined to ad- dress business issues. Daum (2005) stated that hu- man capital is a source of innovation and renewal because people generate and make new and worth- while ideas. Cheng et al. (2010) noted that human capital influences employees' information, abiliti- es, and skills. Khalique and Shaari (2013) stated that a part of intellectual capital is human capital, which primarily consists of information, educati- on, skills, loyalty to the company, and employee motivation. The majority of other capital develop- mentcomesfromit.Kamukamaetal.(2011)stated that human capital is created by utilizing various employee knowledge, schooling, vocational quali- fications, work-related knowledge or competenci- es, entrepreneurial spirit, creativity, and proactive and reactive abilities. The training programs, com- petencies, recruitment, mentorship, learning prog- rams, individual potential, and personality are just a few quantifiable forms of human capital listed by Brinker (2000). As defined by Mayo (2000), human capital comprises individual talents, drive, and leadership.
Competitive Advantage
Kotler and Armstrong (2012) stated that the competitive advantage is a benefit over rivals atta- ined by giving customers more for less money or having better features because the price is higher.
Michalic and Buhalis (2013) stated that competi- tive edge is the company's capacity to outperform its rivals economically in the same industrial mar- ket. MSMEs with a competitive edge can always recognize changes in the market structure and se- lect an efficient marketing approach. Bharadwaj et al. (1993), Bratic (2011), and Michalic and Buha- lis (2013) stated that product uniqueness, product quality, and competitive prices are a few metrics used to gauge economic advantage. Product origi- nality refers to how distinctively a company's go- ods are when they combine artistic principles with consumer preferences. The design quality of the company's goods is referred to as product quality.
The business's capacity to align its products' cost with the market's average cost is known as com- petitive pricing. Based on the phenomena, theoret- ical studies, and empirical studies that have been described.
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HYPOTHESIS DEVELOPMENT
Figure 1. Conceptual Framework Model
Perceived Ease of Use and Perceived Usefulness Ireland et al. (2003) stated that your compa- ny'ssuccesswouldimproveifyoustrategicallyand systematically manage resources. Abdullah and Sofian (2012) stated that the performance of an or- ganization is directly influenced by its human cap- ital, which encompasses knowledge, professional skills and experience, expertise, educational atta- inment, and employee creativity. The performance of MSMEs is influenced by human capital, accor- ding to earlier empirical works by Rodriguez et al.
(2004), Ahmad and Mushraf (2011), Abdullah and Sofian (2012), and Khalique et al. (2018). The stu- dy's hypotheses can be stated as follows in light of the conceptual structure and the specified variable relationships:
H1 : Human capital has a significant effect on MSME performance.
Human capital is a vital element to be deve- loped because its knowledge becomes capital for increasing competitive advantage (Grant, 2010).
Berger (2008) revealed that human resources con- tribute to creating and maintaining organizational excellence. The results of an empirical study con- ducted by Kamukama et al. (2011) and Chahal and Bhaksi (2015) concluded that human capital has an influence on competitive advantage. The hy- potheses can be formulated as follows:
H2 : Human capital has a significant effect on competitive advantage.
Michalic and Buhalis (2013) revealed that competitive advantage is the company's ability to obtain economic benefits over its competitors' ad- vantages in the same industrial market. The results of an empirical study conducted by Minci (2018);
Asyhari et al. (2018); Afiyati et al. (2019); Marini and Yuniarti (2021) concluded that the competiti- ve advantage affects the performance of MSMEs.
Based on the flow of thought and the variable re- lationships described, the hypotheses in this study can be formulated as follows:
H3 : Competitiveadvantagehasasignificanteffect on MSME performance.
Grant (2010) revealed that human capital is an important element to be developed because the knowledge becomes an asset for increasing com- petitive advantage (Grant, 2010). Li (2000) stated thatcompaniesthatexcelinthecompetitionwould impact high performance. The results of an empir- ical study conducted by Kamukama et al. (2011) and Chahal and Bhaksi (2015) concluded that hu- man capital influences the competitive advantage, while the results of a study conducted by Minci (2018), Asyhari et al. (2018); Afiyati et al. (2019);
Marini and Yuniarti (2021) concluded that com- petitive advantage affects the performance of the MSMEs. The hypotheses in this study can be for- mulated as follows:
H4 : Competitive advantage mediates the effect of human capital on MSME performance.
Human Capital
Competitive Advantage
Performance of MSMEs
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195 METHOD
The quantitative method of explanatory re- search is used in this work. The influence pattern being tested is the impact of intellectual capital on the performance of MSMEs, as mediated by inno- vation skills. Banyuwangi Regency, Jember Reg- ency, Probolinggo City, Pasuruan City, Mojokerto City, Sidoarjo Regency, Pamekasan, Surabaya Ci- ty, Malang City, Blitar City, Tulungagung Regen- cy, Kediri City, and Madiun City are among the regions where batik SMEs conduct study. This lo- cation was chosen because it is well-known for ha- ving a distinctive batik motif representing the re- gion's identity in the province of East Java. Actors from UMKM Batik in East Java, which created 216 written and stamped batik actors, make up the study's population. The Slovin formula determines the number of the samples (Ferdinand, 2014). The sample size is 140 performers MSMEs with a 5%
error rate. 140 Batik MSME owners were selected as the samples, and proportional random sampling
was used as the sampling method in this research.
A proportional calculation is used to determine the sample size based on the MSME in each area. The formula (population: total population) x number of samples determines the number of samples in each sub-population (category). Table 1 displays speci- fics about the demographic and sample sizes.
The structural equation modeling analysis of the study's data (SEM) to determine whether a model is feasible, a variety of fit indexes measure how well the hypothesized model fits the provided data. Once the model satisfies the requirements, it is essential to evaluate the hypothesis based on the CR (critical ratio), tested with a probability value (p). If the p-value is 0.05 or less, there is a signifi- canteffect;otherwise,thereisnosignificance.Me- anwhile, test utilizing the Baron and Kenny (1986) method will be run to see if a variable can serve as an intervening variable. The operational definiti- ons of the variables used in this study are presen- ted in Table 2.
Tabel 1. Population and Research Sample
No Regency/City Total Population Number of Samples
1 Banyuwangi Regency 17 11
2 Jember Regency 10 7
3 Probolinggo City 15 10
4 Pasuruan City 12 8
5 Mojokerto City 13 8
6 Sidoarjo Regency 15 10
7 RegencyPamekasan 28 18
8 City of Surabaya 21 14
9 Malang city 22 14
10 City of Blitar 18 11
11 Tulungagung Regency 17 11
12 City of Kediri 14 9
13 Madiun City 14 9
Amount 216 140
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Table 2. Operational Matrix of Research Variables
Variable Indicator Items Source
Human Capital
Professional
Competence 1. Ability to design batik motifs Halim (2010); Khalique et al. (2018)
2. The ability to market batik products Social
Competence
3. Ability to build cooperation with other batik entrepreneurs
4. Ability to build trust with residents Motivation 5. more innovative in creating batik motif de-
signs
6. have ideas to be superior to competitors Leadership
ability 7. Cooperative with employees and partners 8. Likes to maintain relationships between em-
ployees, partners, and consumers.
Competitive Advantage
Product uniqueness
9. Able to create products with interesting vari- ants
Bharadwaj et al.
(1993), Bratic (2011), and
10. Able to create products with matching color combinations
Michalic and Buhalis (2013)
Product Quality
11. The quality of the resulting batik products creates beauty that cannot be found in com- peting products.
12. The quality of batik products produced with attractive colors is not easy for competitors to imitate
competitive price
13. Always offer competitive prices compared to competitors.
14. Always offer the same or even lower prices than competitors.
MSME performance
Financial performance
15. Profit achievement has increased in the last three years
Taticchi et al. (2010), Hafeez et al. (2012) 16. Increase in business capital in the last three
years Product
performance
17. The number of products produced increased in the last three years
18. Product requests increased in the last three years
Marketing performance
19. Sales growth has increased in the last three years
20. Customers have increased in the last three
years
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197 RESULTS
Characteristics of Respondents
Thecharacteristicsoftherespondentsinthis
study are related to individual characteristics or demographics of batik business owners, which can be seen in Table 3.
Table 3. Individual or Demographic Characteristics
individual characteristics Number of people) %
Gender
Man 85 60,7
Woman 55 39,3
Age
30 – 40 Years 18 8,6
41 – 50 Years 74 66,4
51 years and over 48 25
Last education
junior high school 12 8,6
high school 74 52,8
Bachelor degree) 54 38,6
Experience as an entrepreneur
1-5 years 9 6,4
6-10 years 23 16,4
11-15 years 25 17,9
15 years and over 83 59,3
Long-standing business
1-5 years 9 6,4
6-10 years 23 16,4
11-15 years 37 26.5
15 years and over 71 50,7
Table 3 showed that the characteristics of the respondents in terms of gender indicate that re- spondents who own batik businesses in East Java are dominated men aged 41-50 years with a high school education level, have experience as entre- preneurs 15 years and over, and businesses mana- ged for 15 years to the top. These results indicate that respondents are experienced in the batik busi- ness and can represent them in answering questi- ons related to intellectual capital, entrepreneurial orientation, innovationcapability, andMSMEper- formance.
Instrument Testing
Beforetheinstrumentisusedtocarryoutre- search, the instrument must be tested first on a pre- determined number of respondents. The research instrument was tested by spreading a small sample of 30 respondents. The results of the validity and reliability tests showed that all item questions we- re declared valid and reliable because they met the validity testing criteria. Namely, Pearson product- moment correlation coefficient (r) ≥ 0.3 and fulfill reliability testing Cronbach alpha value is greater than or equal to 0.6".
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Table 4. Item Validity and Reliability Test Results
Variable Items R count Coefficient
alpha status
Human Capital X1.1.1 0.498 0.906 Reliable
X1.1.2 0.589
X1.2.1 0.812
X1.2.2 0.722
X1.3.1 0.791
X1.3.2 0.795
X1.4.1 0.738
X1.4.2 0.767
Competitive advantage Y1.1.1 0.775 0.925 Reliable
Y1.1.2 0.823
Y1.2.1 0.866
Y1.2.2 0.788
Y1.3.1 0.861
Y1.3.2 0.726
MSME performance Y2.1.1 0.735 0.810 Reliable
Y2.1.2 0.714
Y2.2.1 0.676
Y2.2.2 0.714
Y2.3.1 0.701
Y2.3.2 0.784
Confirmatory Factor Analysis Results
The indicators derived from the variables such as human capital, competitive advantage, and
MSME success are determined using factor load- ing values, as are the measurement findings of in- dicators that are latent variables with CFA.
Table 5. Factors Loading (λ) Measure Variables
Variables and Indicators FL CR p.s
Human capital -> Professional Competence 0.758 7,172 0.000
Human capital -> Social Competence 0.801 7,293 0.000
Human capital -> Motivation 0.707 6,741 0.000
Human capital -> Leadership ability 0.660 - -
Competitive advantage -> Product uniqueness 0.766 - -
Competitive advantage -> Product Quality 0.775 7,755 0.000
Competitive advantage -> competitive price 0.769 7,742 0.000
MSME performance -> Financial performance ,761 - -
MSME performance -> Product performance ,666 6,396 0.000
MSME performance -> Marketing performance ,764 6,541 0.000
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199 Table 5 showed that the variables for human
capital, competitive advantage, and MSME per- formance all have factor loadings (FL) values with significance levels (p) 0.05 and CR values show- ing numbers greater than 2.0. As a result, each of these indicators plays a crucial role in determining the human capital, competitive advantage, and the MSME success. Furthermore, social competence is thought to have the biggest influence on deter- mining the human capital when evaluated from the loading factor value of each indicator. The product quality is thought to be the sign that has the biggest impact on determining competitive advantage, and
marketing performance is thought to have the big- gest impact on determining MSME performance.
SEM Analysis Results
Test results with structural Equation Mod- elling (SEM) are presented in Figure 2 below. Fig- ure 2 were evaluated based on the goodness of fit indices criteria. A value above critical has been produced by the model's evaluation of the con- struct as a whole, according to the proposed mod- el's evaluation. Therefore, it can be categorized as appropriate and practicable to interpret the model for further discussion.
Figure 2. Model Test Results
Hypothesis Testing Results
Testing the direct effect of intellectual cap- ital on the performance of SMEs is used Critical ratio (Cr) from the results of the output regression Weight. If the p-value is <5%, there is a direct ef- fect. Meanwhile, the mediation test is based on the
criteriaif(a)and(b)aresignificantwhile(c)issig- nificant, where the coefficient value (c) is smaller (decreases) than (d). It can be said to be partial me- diation. It can be said to be partial mediation. The results of hypothesis testing are listed in Table 6 below.
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Table 6. Results of Regression Weight Analysis
Connection Path Coefficient cr p-values Results
Human Capital -> Competitive
advantage 0.331a 3.106 0.002 Significant
Competitive ad-
vantage -> MSME
performance 0.302b 2,990 0.003 Significant
Human Capital -> MSME
performance 0.515c 4,531 0.000 Significant
Human Capital Competitive advantage
MSME
performance 0.615d 5,387 0.000 Significant
The effect of human capital on competitive advantage produces a Cr value of 3.106 with a p- value of 0.002, so the hypothesis that human capi- tal directly has a significant effect on competitive advantage is acceptable. Testing the effect of com- petitive advantage on MSME performance yielded a Cr value of 2.990 with a p-value of 0.003, so the hypothesis that competitive advantage directly af- fects MSME performance is acceptable. Testing the effect of human capital on MSME performan- ce yielded a Cr value of 4.531 with a p-value of 0.000, so the hypothesis that human capital direct- ly has a significant effect on MSME performance is acceptable. The results of testing the path coef- ficient of the human capital variable, which is con- trolled by competitive advantage, can significantly influence MSME performance with a coefficient value of 0.515 (c). The coefficient value is smaller (decreases) than the effect of human capital on the MSME performance without any competitive ad- vantage mediating variable, with a coefficient val- ue of 0.615 (d). Thus it can be concluded that the competitive advantage of partial mediation from the indirect effect of the influence of human capi- tal on the performance of SMEs.
DISCUSSION
The Influence of Human Capital on the Perfor- mance of SMEs
The analysis's findings demonstrate that hu- man capital has an impact on the MSMEs' success.
Because of the importance of human capital thro- ugh social competencies like the capacity to build cooperation with other batik entrepreneurs and the capacity to build trust with locals, batik SMEs in East Java will produce a good performance, as in- dicated by increased marketing performance thro-
ugh improved sales and customers. Abdullah and Sofian (2012) stated that human capital, which in- cludes knowledge, professional skills, experience, education level, and employee creativity, directly influences business success. The human capital is a part of intellectual capital, according to Khalique and Shaari (2013), and it primarily consists of in- formation, education, skills, loyalty to the compa- ny,andtheemployeemotivation.Kamukamaetal.
(2011) say human capital is developed to utilize aspects of employee knowledge, education, voca- tional qualifications, knowledge or competencies related to work, entrepreneurial spirit, innovation, and proactive and reactive capabilities. Human ca- pital is measured by empowerment, professional abilities, training programs, and ideas, according to Yasir et al. (2011). The findings of this study support earlier empirical research on the topic that was done by Rodriguez et al. (2004), Ahmad and Mushraf (2011), Abdullah and Sofian (2012), and Khalique et al. (2018), all of which came to the sa- me conclusion that human capital affects MSMEs' success.
Effect of Human Capital on Competitive Ad- vantage
Due to the large number of MSMEs operat- ing in the same industry and producing compara- ble goods, such as batik, MSMEs must be able to fight and establish a competitive advantage. Hum- an resources are one such resource that sets them apart from their rivals. Suppose batik SMEs in East Java can take advantage of the quality of ex- isting human resources through human capital as indicated by social competence, such as the ability to build relationships. In that case, they can produ- ce competitive advantages as indicated by product
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201 quality, such as batik products that can create bea-
uty that cannot be found in competitors' products.
And competitors that do not easily imitate quality batik products with the attractive colors. This idea aligns with Berger's (2008) assertion that human resources are the most important element in achie- ving and sustaining organizational excellence. Ad- ditionally, human capital is extensively used and put into practice in various industrial sectors by taking into account the advantages and disadvan- tages of a company's internal resources to gain a competitive edge (Sharabati et al., 2010). The fin- dings of this study support earlier empirical rese- arch by Kamukama et al. (2011) and Chahal and Bhaksi (2015), which came to the same conclusion about the impact of human capital on economic advantage.
The Effect of Competitive Advantage on the Performance of SMEs
Based on the analysis's findings, it is clear that competitive advantage affects how well batik SMEs perform in East Java. That means that these businesses will perform well in marketing thanks to higher sales, and customers will be able to do so thanks to product quality. For example, UMKM Batik produces batik products that are beautiful and cannot be found in competitors' products. Por- ter (1991) believed that a company could succeed if its business performance resulted in a competi- tive edge and long-lasting business performance improvements. Additionally, Barney (2010) clai- med that competitive advantage could be used to better business performance. The findings of this study support earlier empirical research by Minci (2018), Asyhari et al. (2018), Afiyati et al. (2019), and Marini and Yuniarti (2021), which found that competitive edge has an impact on MSMEs' per- formance.
Competitive Advantage Mediates the Influence of Human Capital on MSME Performance
Theresearchfindingsdemonstratethatcom- petitive advantage can act as a buffer between hu- man capital and SMEs' performance. This finding implies that human capital, as indicated by social competence, such as the capacity to foster collabo- ration among batik entrepreneurs and the capacity to foster trust among locals, contributes to grow- ing competitive advantage. It is indicated by prod-
uct quality, such as that produced by UMKM ba- tik, which produces high-quality batik products with appealing colors that are not easily increased marketing performance is a sign of improved the MSME performance. Increased sales and custom- ers demonstrate it for MSMEs engaged in the batik industry. The findings of this study, which are a development of earlier studies by Kamukama et al.
(2011), Chahal and Bhaksi (2015), Minci (2018), Asyhari et al. (2018), Afiyati et al. (2019), and Marini and Yuniarti (2021), concluded that human capital influences competitive advantage and that competitive advantage affects the performance of MSMEs.
IMPICATIONS
This research aims to enhance the perform- ance of Batik MSMEs in East Java. The strategic function of human resource management can be used to enhance MSMEs' performance using the Resource-Based Theory (RBT) method. The Re- source-Based Theory approach classifies capabil- ities and resources as physical and intangible as- sets. This group of resources can be used to descri- be and choose strategies to improve effectiveness and efficiency (Barney, 2010). RBT explains com- pany strategy by focusing on the internal factors (Hunt and Lambe, 2000). Barney (1991), Barney (2010), and Ireland et al. (2003) stated that batik SMEs in East Java could manage human resources through human capital, as demonstrated by social competencies like the capacity to foster collabora- tion with other batik business owners and the ca- pacity to foster trust with locals. The competitive advantage can be attained, as demonstrated by the UMKM appliqué generates. The competitors find it difficult to replicate batik products that make be- autiful motifs unique to them and produce high- quality batik products in eye-catching colors. As evidenced by increased sales and clients, the suc- cess of batik SMEs in creating a competitive edge affects enhancing the marketing performance of SMEs. Cheng et al. (2010) stated that interpretati- on of the resource-based theory (RBT) for creating competitive advantage, a company with better re- sources and skills outperforms its rivals. To achie- ve and maintain a competitive advantage, Teece (2010) claimed that the RBV approach to gaining a company's competitive advantage must guaran- tee that the resources owned within the company
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are superior to those from outside the company.
Ireland et al. (2003) stated that a business could gain a competitive advantage and improve perfor- mance by managing its resources strategically and systematically.
RECOMMENDATIONS
This study is based on survey data that only analyze relationships in one time period (cross- section) so that dynamic business environment changes will strongly influence analysis at differ- ent periods. As a result, the results of the influence between the studied variables are data based on one time period (cross sections).
Batik SMEs in East Java must improve their leadership skills to cooperate more with employ- ees and partners and improve relations between employees, partners, and consumers. For further researchers, they can study the business environ- ment and business networking to improve the per- formance of MSMEs.
CONCLUSIONS
Competitive advantage can mediate the link between human capital and the performance of ba- tik MSMEs in East Java. Competitive advantage influencesbothcompetitiveadvantageandtheper- formance of MSMEs. Based on the research find- ings, recommendations are made for future scien- tificstudy.TheResource-BasedTheorytheorycan be applied to MSMEs who want to gain a competi- tive advantage and improve performance indepen- dently, control, and utilize intangible assets in hu- man capital. The research findings can enrich ref- erences and the scientific repertoire related to it.
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