ORGANIZATIONAL
BEHAVIOR
Group vs Teams
Work group
A group that interacts primarily to share information and make decisions to help each group member
perform within his or her area of responsibility
Work team
Types of Teams
Problem-Solving Teams
Self-Managed Work Teams
Cross-Functional Teams
Creating Effective Teams
Context
Adequate Resources
Leadership and Structure
Climate of Trust
Creating Effective Teams (2)
Team Composition
Abilities of Members
Personality of Members
Allocation of Roles
Diversity of Members
Size of Teams
Creating Effective Teams (3)
Team Process
Common Plan and Purpose
Specific Goals
Team Efficacy
Mental Models
Conflict Levels
Turning Individuals into Team Players
Selecting: Hiring Team Players
Training: Creating Team Players
Rewarding: Providing Incentives to be a Good Team
Teams are NOT always the answer
Teams or individuals?
Can the work be done better by more than one person?
Does the work create a common purpose or set of
goals for the people in the group that is more than the aggregate of individual goals?
Global Implication
