The conclusions that can be drawn in the implementation of the Job Training at PT PLN (Persero) UP3 Pekanbaru, namely:
a. Service for customers who want to upgrade or change tokens from postpaid to prepaid, by only providing their Customer ID and KTP to the Front Liner. Then after that it is only entered into the PLN Customer Service Application on the computer, besides being able to come directly to the office, customers can also increase power or change the meter and pay for electricity with the PLN mobile application.
b. Front Liners also often experience complaints from customers, such as electricity that is already in the decision and submits other submissions and complaints.
c. Coordinate planning activities for the development of electric power distribution networks and other activities related to distribution networks, including planning for operational and investment budgets, to achieve performance targets for Area units and manage Network Master Data (DIJ). ), applications and infrastructure to support operations in the Region.
4.2 SUGESTION
1. In serving customers, we must be patient, and more thorough in handling the problems submitted by customers
2. Not only serving, we also have to find solutions to existing problems
27 REFFERENCES
https://pln24.wordpress.com/visi-dan-misi-pt-pln-persero/makna-logo-pln/
28
APPENDICES
Appendix 1 : Apprenticeship Reply Letter
29 Appendix 2 : Apprenticeship Statement Letter
30 Appendix 3 : Apprenticeship Assessment Sheet
31 Appendix 4 : List of Apprenticeship Attendance Sheet
32 Appendix 5 : Apprenticeship Revision List
33 Appendix 6 : Daily Activities of Practical Work
DAILY ACTIVITIES OF THE JOB TRAINING Day : Monday
Date : 01 march 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Directions and introductions to
the parts of the office at PLN ULP West City
Mrs. Yulia Putri
No WORKING KET.
34 DAILY ACTIVITIES
OF THE JOB TRAINING
Day : Tuesday Date : 02 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1.
2.
Introduction of places in
Frontliner Understanding the work in Frontliner
Mrs. Yulia Putri
No WORKING KET.
35 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Wednesday
Date : 03 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Follow customer service at
Frontliner
Mrs. Yulia Putri
No WORKING KET.
36 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Thursday
Date : 04 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Start inputting customer data that
makes a complaint
Mr. Ayu
No WORKING KET.
37 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Monday
Date : 08 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Record and find out P2TL work
equipment
Mr. Citra Afriani
No WORKING KET.
38 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Tuesday
Date : 09 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Entering equipment equipment
data that has been obtained into Microsoft Excel
Mr. M. Arum
No WORKING KET.
39 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Wednesday
Date : 10 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1.
2.
Make google forms for equipment to fill in whether the equipment already exists or not
Visiting an electronics store to introduce a power-up program for buyers just by buying
electronic goods at the store for a minimum of Rp. 200.00
Mr. Arum
No WORKING KET.
40 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Friday
Date : 12 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1.
2.
Conduct explorations to electronic stores to confirm
cooperation agreements related to promo vouchers for free
purchases of electronic goods
to UP3 Pekanbaru Setia Budhi to take the seal in the warehouse to secure the MCB so that it is not misused and the seal belongs only to PLN, and if there are houses that use MCB without a seal from PLN, it should be suspected
Mr. M. Arum
No WORKING KET.
41 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Monday
Date : 15 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1.
2.
Listening to the explanation about PLN given by the manager
.
Create a whatsapp grub for Store
Mr. Askal
Mr. Arum
No WORKING KET.
42 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Tuesday
Date : 16 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1.
2.
confirm to the customer for approval of power increase input the Id of the customer who wants to increase the power into the PLN Computer application or to the Frotliner
Mr. Arum
No WORKING KET.
43 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Wednesday
Date : 17 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. input the Id of the customer who
wants to increase the power into the PLN Computer application or to the Frotliner
Mr. Arum
No WORKING KET.
44 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Thursday
Date : 18 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Enter the ID of the customer you
want to increase its power into the PLN or PLN West City Computer applicationto Frotliner
Mr. Arum
No WORKING KET.
45 DAILY ACTIVITIES
OF THE JOB TRAINING Day : WednesdayFriday
Date : 19 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. input the Id of the customer who
wants to increase the power into the PLN Computer application or to the Frotliner
Mr. Arum
No WORKING KET.
46 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Monday
Date : 22 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Creating data using Microsoft
excel
Mr. Arum
No WORKING KET.
47 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Tuesday
Date : 23 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Creating data using Microsoft
excel
Mr. Arum
No WORKING KET.
48 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Wednesday
Date : 24 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Kct Monitoring data Mrs. Citra
Afriani
No WORKING KET.
49 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Thursday
Date : 25 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Kct Monitoring data Mrs. Citra
Afriani
No WORKING KET.
50 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Friday
Date : 26 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1.
.
Kct Monitoring data Mrs. Citra Afriani
No WORKING KET.
51 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Monday
Date : 29 March 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1.
2.
3.
Kct Monitoring data
DPM Monitoring
Electricity Bill Monitoring (OLAP)
Mrs. Citra Afriani
No WORKING KET.
52 DAILY ACTIVITIES
THE JOB TRAINING Day : Tuesday
Date : 30 March 2021
NO DESCRIPTION OF ACTIVITES TASK ASSIGNOR
SIGNATURE 1. Kct Monitoring data Mrs. Citra
Afriani
No WORKING KET.
53 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Monday
Date : 05 April 2021
NO DESCRIPTION OF ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Kct Monitoring data Mrs. Citra
Afriani
No WORKING KET.
54 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Tuesday
Date : 06 April – 19 April 2021 No DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Kct Monitoring data Mrs. Citra
Afriani
No WORKING KET.
55 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Tuesday
Date : 20 April 2021
NO DESCRIPTION OF ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1.
2.
Kct Monitoring data
Input data amicon/ Comissioning
Mrs. Citra Afriani
No WORKING KET.
56 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Wednesday
Date : 21 April 2021
NO DESCRIPTION OF ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Kct Monitoring. Mrs. Citra
Afriani
No WORKING KET.
57 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Thursday
Date : 22 April 2021
NO DESCRIPTION OF ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1.
2.
Kct Monitoring data
Continuing to input power increasedata for customers who have not been inputted
Mrs. Citra Afriani
Mr. Arum
No WORKING KET.
58 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Friday
Date : 23 April 2021
NO DESCRIPTION OF ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1.
2.
Kct Monitoring
Input data amicon/ Comissioning .
Mrs. Citra Afriani
No WORKING KET.
59 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Monday
Date : 26 April 2021
NO DESCRIPTION OF ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1.
2.
Monitoring KCT data
Print SPK
Mrs. Citra Afriani
No WORKING KET.
60 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Tuesday
Date : 27 April – 29 April 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1 Monitoring KCT data
.
Mrs. Citra Afriani
No WORKING KET.
61 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Friday
Date : 30 April 2021
NO DESCRIPTION OF ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1.
2.
Monitoring KCT data
Input data amicon/ Comissioning
Mrs. Citra Afriani
No WORKING KET.
62 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Monday
Date : 03 May 2021
NO DESCRIPTION OF ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Monitoring KCT data Mrs. Citra
Afriani
No WORKING KET.
63 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Tuesday
Date : 04 May 2021
NO DESCRIPTION OF ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1.
2.
Monitoring KCT data
Mnitoring DIL
Mrs. Citra Afriani
No WORKING KET.
64 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Wednesday
Date : 05 May – 07 May 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Monitoring KCT data. Mrs. Citra
Afriani
No WORKING KET.
65 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Wednesday
Date : 19 May – 21 May 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Monitoring KCT data Mrs. Citra
Afriani
No WORKING KET.
66 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Monday
Date : 24 May 2021
NO DESCRIPTION OF ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1.
2.
3.
Monitoring KCT data
Input data TNP2K
Make a guarantee letter
Mrs. Citra Afriani
Mr. Isna
No WORKING KET.
67 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Tuesday
Date : 25 May - 28 May 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Make a guarantee letter
-
Mr.Isna
No WORKING KET.
68 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Monday
Date : 31 May – 04 June 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Make a guarantee letter Mr. Isna
No WORKING KET.
69 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Monday
Date : 07 June – 11 June 2021 NO DESCRIPTION OF
ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1.
Make a guarantee letter Mr. Isna
No WORKING KET.
70 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Monday
Date : 14 June 2021
NO DESCRIPTION OF ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1. Make a guarantee letter Mr. Isna
No WORKING KET.
71 DAILY ACTIVITIES
OF THE JOB TRAINING Day : Thuesday
Date : 15 June 2021
NO DESCRIPTION OF ACTIVITIES
TASK ASSIGNOR
SIGNATURE 1.
2.
Make a guarantee letter
Input data maintain HR Master Data
Mr. Isna
No WORKING KET.