Praise and thanks the author prays to Allah SWT, it is because of his blessings and grace that the author was able to complete this apprenticeship report. The apprenticeship report was produced to fulfill one of the graduation requirements in the D-IV International Business Administration degree program at Bengkalis State Polytechnic. The author realizes that it is very difficult for the author to complete this apprenticeship report without the help and guidance of various parties.
Yunelly Asra, SE., MM as the Head of Business Administration Department at State Polytechnic of Bengkalis. Hutomo Atman Maulana, S.Pd., M.Si as the Head of the International Business Administration Study Program. Adrian Irnanda Pratama,S,.Sos.,M.B.A as my Supervisor who provided guidance and input in the preparation of this Apprenticeship Report.
During job training in the PT PLN (Persero) UP3 Pekanbaru, many lessons and knowledge that the author gained from employees in the office. Despite all this, the author also realized that there are still many mistakes in the process of writing this report.
Background of the Apprenticeship
PT PLN (Persero) UP3 Pekanbaru is part of the PLN company that is engaged in the maintenance of the electricity network distribution network, the increase of power, the installation of APP and other customer needs in Pekanbaru City and its surroundings. Give an overview of the practice and application of the knowledge gained in college in the real industrial world. The history of electricity in Indonesia began at the end of the 19th century by several Dutch companies to meet their own electricity needs.
After Indonesia's independence on August 17, 1945, the assets of foreign companies began to be nationalized by the youth and handed over to the government of the Republic of Indonesia. In 1972, PLN was designated as the Public State Electricity Company and as the Holder of the Electricity Business Authority (PKUK) in accordance with Government Regulations. PT PLN (Persero) UP3 Pekanbaru is part of the PLN company that is engaged in the maintenance of the electricity network distribution network, the increase of power,.
The provisions regarding the PT PLN (Persero) logo are contained in the Annex to the Decree of the Board of Directors of the State Electricity Company No: 031/DIR/76 Date: June 1, 1976 on the standardization of the emblem of the state electricity company. The red color symbolizes the maturity of PLN as the first electricity company in Indonesia and the dynamic movement of the company and every person in the company and the courage to meet the challenges of the times. In addition, blue also symbolizes the reliability of the company's people in providing the best service to its customers.
The description of the duties, powers and responsibilities of each level of management according to the organizational structure of PT. Coordinating the plan and implementation of the Management and Maintenance of Distribution Grids, Work under Voltage (PDKB) and Electricity Generation to ensure the quality and reliability of the distribution grid. Coordinate the planning activities for the development of the electricity distribution network and or other activities related to the distribution network, including the planning of the operational and capital budgets, to achieve the performance objectives of the Area units, as well as the management of the Network Master Data (DIJ) , applications and infrastructure to support operations in the area.
13 documents such as a photocopy of the latest electricity bill and a photocopy of the applicant's ID card.
Purpose of the Apprenticeship
Signification of the Apprenticeship
Company Activities
Organizational Structure PT PLN (Persero) UP3 Pekanbaru
Vision , Mision and Motto of PT PLN(Persero)
- Vision
- Mision
- Motto
Logo PT PLN (Persero)
The job training is conducted in PT PLN UP3 (persero), which is located at Jalan Dr. In the second week, the author is taught to create input power increase data in AP2T and input public fine data in AP2T. The obstacles during the Job Training process at PLN Kota Barat and PLN UP3 Pekanbaru are as follows.
Tasks of Each Field
Job Description
System and Procedure
Adding electrical power can also be done online in the PLN Mobile application. In the first week, the author didn't do much internship work because he was still in the adaptation phase and was placed on the front line. 19 In the 6th week, continue entering customer data from vouchers into Excel and help clean up old documents.
This is my first week at UP3 Setia budhi, I am not doing much internship work as I am still in the adjustment phase. After that, it is only entered in the PLN Customer Service Application on the computer, in addition to coming directly to the office, customers can also increase the power or change the meter and pay for electricity with the PLN mobile application.
Obstacle and Solution
Kind and Description of thr Activity
Conclusion
A service for customers who want to upgrade or change tokens from postpaid to prepaid by providing only their customer ID and KTP to Front Liner. Front Liners are also often faced with complaints from customers, such as electricity, which is already in the decision and submit other applications and complaints. Coordinating planning activities for the development of electricity distribution networks and other activities related to distribution networks, including the planning of operating and investment budgets, to achieve performance targets for area units and the management of network master data (DIJ). ), applications and infrastructure to support operations in the region.
