BAB 5 PENUTUP
5.2. K ETERBATASAN DAN S ARAN P ENELITIAN
Hasil penelitian ini dapat diterapkan untuk negara lain karena data dan metriks yang diperlukan bersifat universal di industri akomodasi. Namun demikian, penelitian ini memiliki ciri khas yang spesifik dengan negara Indonesia dalam hal jenis akomodasi, terutama akomodasi nonbintang dan akomodasi nonhotel yang memiliki peraturan berbeda dengan negara lain. Misalnya di Indonesia, apartemen perorangan dapat dikategorikan sebagai akomodasi tempat menginap yang bisa disewakan secara harian, sedangkan di negara lain (misal: Singapura), apartemen tidak dapat dikategorikan sebagai tempat menginap yang dapat disewakan secara harian. Oleh karena itu, penelitian ini tidak dapat digeneralisir ke negara-negara lain yang memiliki peraturan berbeda terkait pengelolaan dan perijinan akomodasi.
Selanjutnya, keterbatasan otoritas dan dana dari regulator pariwisata yang dikemukakan pada penelitian ini, mempengaruhi pendekatan pengembangan dan pengelolaan sistem BI yang diusulkan. Kondisi ini dapat berbeda dengan yang terjadi di negara lain, sehingga solusi yang diusulkan mungkin tidak dapat digeneralisasi ke negara- negara yang memiliki otoritas dan dana yang lebih besar di bidang pariwisata.
Penelitian ini juga memiliki keterbatasan dalam hal persebaran daerah dari responden. Walaupun responden penelitian ini sudah diusahakan mencakup semua wilayah Indonesia (Barat, Tengah, Timur) dan semua jenis/tipe akomodasi (nonbintang, bintang, independen, chain), mayoritas responden masih berasal dari daerah perkotaan di Indonesia dengan ketersediaan infrastruktur TI yang baik serta kemampuan literasi teknologi yang cukup tinggi. Oleh karena itu, hasil penelitian ini mungkin tidak dapat digeneralisasi untuk wilayah pedesaan dengan keterbatasan infrastruktur TI dan sumber daya manusia. Selain itu, evaluasi arsitektur sistem BI ini berfokus pada kesesuaian dengan kebutuhan dari perspektif penyedia layanan akomodasi dan OTA di Indonesia.
Oleh karena itu, penelitian ke depan dapat dilakukan untuk mengevaluasi arsitektur dan prototipe high-fidelity sistem BI dari perspektif masyarakat umum serta regulator.
Fungsionalitas dan aspek lain dari non-fungsionalitas sistem BI (misalnya security, data integrity, data availability, timeliness), belum diimplementasikan dan diuji dalam penelitian ini mengingat prototipe yang dihasilkan belum sampai ke sistem “back end”. Sebagai konsekuensinya, prototipe ini belum merefleksikan kebutuhan para pemangku kepentingan dari sisi non-fungsionalitasnya. Untuk itu, penelitian lebih lanjut
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diharapkan dapat mempelajari dan mengevaluasi aspek-aspek non-fungsionalitas yang dibutuhkan juga di dalam pengembangan sistem BI.
Pengembangan penelitian ini dapat dilanjutkan dengan mengimplementasikan komponen-komponen yang sudah diidentifikasi di dalam arsitektur sistem BI, seperti pengembangan basis data, data warehouse, data mart, katalog data, dan katalog tata kelola. Dengan pengembangan seperti itu, penelitian di masa mendatang diharapkan dapat merampungkan konsep sistem BI yang diusulkan pada penelitian ini menjadi sebuah sistem berjalan yang dapat digunakan secara nyata oleh para pemangku kepentingan.
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