BAB V KESIMPULAN
5.3 Keterbatasan Penelitian
Beberapa keterbatasan yang dihadapi penulis pada penelitian ini adalah Hasil pengujian berdasarkan kriteria goodness of fit menunjukan bahwa kriteria CMIN/DF telah dierima dengan baik pada hasil penelitian ini. Tetapi hasil pengujian goodness of fit melalui kriteria CFI dan RMSEA belum diterima dengan baik. Hal tersebut mengindikasikan bahwa secara statistik maupun secara teori, model yang dibangun belum terlalu menjelaskan dan mendefinisikan konstruk customer loyalty sebagaimana yang dijelaskan dalam definisi variabel penelitian. Selain itu, keterbatasan waktu dalam pengambilan sampel penelitian juga menjadi kendala bagi peneliti.
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Undang-Undang No.21 Tahun 2008
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DAFTAR LAMPIRAN
Lampiran 1 : Kuesioner
Lampiran 1 : Kuesioner (Lanjutan)
Lampiran 1 : Kuesioner (Lanjutan)
Lampiran 1 : Kuesioner (Lanjutan)
Lampiran 1 : Kuesioner (Lanjutan)
Lampiran 1 : Kuesioner (Lanjutan)
Lampiran 1 : Kuesioner (Lanjutan)
Lampiran 1 : Kuesioner (Lanjutan)
Lampiran 1 : Kuesioner (Lanjutan)
Lampiran 1 : Kuesioner (Lanjutan)
Lampiran 1 : Kuesioner (Lanjutan)
Lampiran 1 : Kuesioner (Lanjutan)
Lampiran 1 : Kuesioner (Lanjutan)
Lampiran 1 : Kuesioner (Lanjutan)
Lampiran 2 : Hasil Uji Validitas Pre-Test 1. Service Quality
Lampiran 2 : Hasil Uji Validitas Pre-Test (Lanjutan) 2. Sharia Compliance
Lampiran 2 : Hasil Uji Validitas Pre-Test (Lanjutan) 3. Customer Satisfaction
Lampiran 2 : Hasil Uji Validitas Pre-Test (Lanjutan) 4. Customer Loyalty
Lampiran 3 : Hasil Uji Reliabilitas Pre-Test 1. Service Quality
2. Sharia Compliance
3. Customer Satisfaction
4. Customer Loyalty
Lampiran 4a : Measurement Model Fit
Lampiran 4b : Output Standardized Regression Weight
Lampiran 5a : Overall Model Fit
Lampiran 5b : Output Regression Weight (Overall Model Fit)
Lampiran 5c : Model Fit Summary