Living Legend Companies Award 2019
Warta Ekonomi
Living Legend Company - Excellence Customer Relation Services
Indonesia Inhouse Magazine Awards 2019
2018 Asiamoney Asia’s Outstanding Companies Poll
Serikat Perusahaan Pers
• InfoBCA - Silver Winner kategori The Best of E-Magazine Private Company
• InfoBCA - Gold Winner kategori The Best of Private Company
Asiamoney
• Overall Outstanding Company in Indonesia
• Indonesia’s Outstanding Companies in Financials
Indonesia Millenials Top Brand Award 2019
Warta Ekonomi
• Flazz BCA- 2nd Millennial’s Choice in E-Money Category
• KPR BCA - 2nd Millennial’s Choice in Home
Ownership Loans Category
• Kartu Kredit BCA - 1st Millennial’s Choice in Credit Card Category
• Bank BCA - 1st Millennial’s Choice in Bank Category
• Tahapan BCA - 1st Millennial’s Choice Saving Account Category
2019 Euromoney- Asiamoney Trade Finance Survey
Asiamoney
Trade Finance Market Leader in Indonesia (Asian Banks Only) 2019
2018 Asiamoney Country Awards
Asiamoney
Indonesia’s Best Domestic Bank
Obsession Awards 2019
Obsession Media Group Best Private Bank
Indonesia 4th Digital Innovation Award 2019
Warta Ekonomi Innovative Company in Quickly Responding to Customer Problems in Digital Financial Services - Category: National Private Foreign-Exchange Commercial Bank
Euromoney Awards For Excellence 2019
Euromoney Magazine Indonesia’s Best Bank
Digital Popular Brand Award 2019
TRAS n CO Indonesia Kategori:
• Kartu Kredit
• Internet Banking
• Mobile Banking
• Call Center Bank
Positive Organization Award 2019
SWA
The Most Positive Organization For its Achievement in Implementing Positive Organization Dimensions
Digital Brand Awards 2019
Majalah Infobank Peringkat I
• E-Money Bank
• Bank Umum Konvensional
• Wealth - Bank Umum Konvensional
• E-Money Bank
• Bank Umum Konvensional
• Wealth Management Bank Umum Konvensional
• KKB Bank Umum Konvensional Peringkat II
• Kartu Kredit – Bank Umum Konvensional
• Kartu Debit - Bank Umum Konvensional
• Deposito – Bank Umum Konvensional
• Tabungan – Bank Umum Konvensional
• Tabungan – Bank Umum Konvensional
• Deposito – Bank Umum Konvensional
• Kartu Debit - Bank Umum Konvensional
• Kartu Kredit – Bank Umum Konvensional Peringkat III
• KPR - Bank Umum Konvensional The Best Digital Brand 2014-2018
• Deposito Bank Umum Konvensional
• Bank Umum Konvensional
• Tabungan Bank Umum Konvensional
• Kartu Debit Bank Umum Konvensional
• Kartu Kredit Bank Umum Konvensional
• Wealth Management Bank Umum Konvensional
• KKB Bank Umum Konvensional
MRI - Infobank Better Brand 2019
Majalah Infobank Better Brand Financial Service
HR Asia Awards 2019
HR Asia
Best Companies to Work for In Asia 2019
Indonesia Finance Award - II – 2019
Majalah Economic Review The Best in Finance for Sustainable Performance Award
Best Bank Awards 2019
Majalah Investor Bank Terbaik 2019 Kategori Bank Umum Buku IV (Modal Inti >
Rp 30 Triliun)
Banking Service Excellence Awards 2019
Majalah Infobank
• 1st Best Mobile Banking
• 1st Best Digital Lounge
• 1st Best Atm Public Area
• 1st Best Opening Account Mobile Aplication
• 2nd Best CDM/CRM
• 4th Best Overall Performance
• 4th Best Digital Banking
Bisnis Indonesia Award 2019
Bisnis Indonesia
Kategori Bank Umum Swasta Devisa
CSA Award
Asosiasi Analis Saham Indonesia & CSA Research Emiten Terbaik pilihan Analis tahun 2019
Service Quality Award 2019
Majalah Service Excellence
• Priority Banking
• Reguler Banking
• Platinum Credit Card
• Gold Credit Card
• Silver Credit Card
• Banking for Corporate Customers
Marketeers OMNI Brand of The Year 2019
Markplus Inc
OMNI Brand of The Year 2019 (Perbankan)
Corporate Image Award 2019
Frontier Group & Majalah Marketing
• The Best Building and Managing Corporate Image, Kategori : National Bank (Asset >
500 Triliun)
RRI Finansial Award 2019
Iconomics & RRI
• Top 10 Most Famous Indonesia Financial CEO 2019 (Bapak Jahja Setiaatmadja)
• Brand Awareness, Brand Image, Customer Service Quality (kategori Bank BUKU 4)
Contact Center World (CCW) Asia Pacific Award 2019
Contact Center World GOLD
1. Best in Mega Contact Center
2. Best Green Contact Center
3. Best Contact Center Design
4. Best Community Spirit 5. Best Technology
Innovation 6. Best Outbound
Campaign
7. Best in Customer Service 8. Best Recruitment 9. Best Use of Social Media 10. Best Analyst
11. Best Sales Manager 12. Best Quality Auditor 13. Best WFM
14. Best HR 15. Best IT 16. Best Sales Pro 17. Best Supervisor 18. Best Manager 19. Best Trainer SILVER
1. Best Self Service Technology
2. Best Direct Response 3. Best Sales Campaign 4. Best Help Desk 5. Best Executive/Director 6. Best Sales Manager 7. Best WFM
8. Best Project Manager 9. Best CS Profesional 10. Best Sales Pro 11. Best Supervisor BRONZE
1. Best Incentive Scheme 2. Best Quality Auditor 3. Best IT Support 4. Best Project Manager
IDX Channel Innovation Award 2019
IDX Channel
• Lifetime Achievement (Bapak Jahja
Setiaatmadja)
• Best CTO (Bapak Armand W. Hartono)
SWA 100 Wealth Added Creator Award 2019
Majalah SWA
• Peringkat I - Indonesia The Best Public
Companies Based on WAI
• Peringkat I - ASEAN The Best Public Companies Based on WAI
• Peringkat I - Indonesia The Best Public Companies Based on WAI, Kategory : Banks
• Peringkat I - ASEAN The Best Public Companies Based on WAI, Kategory : Banks
The Asiamoney Awards 2019
Asiamoney
• Best Domestic Bank
• Best Digital Bank
Anugerah Indonesia Property&Bank Award 2019
Majalah Property&Bank
• Top Banker of The Year 2019 (Bapak Jahja Setiaatmadja)
• Top Leader in Innovative Banking Technology
Social Media Award 2019
Majalah Marketing Great Performing Brand in Social Media kategori Kartu Kredit
24th Infobank Awards 2019
Majalah Infobank
• The Best Performance Bank 2019
• The Most Efficiency Bank in Indonesia 2019
• The Most Value Bank 2019 predikat Sangat Bagus
atas Kinerja Keuangan 2014-2018
Indonesia Contact Center Association (ICCA) Award 2019
Indonesia Contact Center Association
Grand Champion (17 Platinum, 9 Gold, 13 Silver dan 6 Bronze )
BrandZ TOP 50 Most Valuable Indonesian Brands 2019
BrandZ
Rank No. 1 of Top 50 Most Valuable Indonesian Brands 2019
WPP Kantar
Rank No. 99 Top 100 Most Valuable Global Brands 2010
IBIA Indonesia Best Issuers Award 2019
Thinknovatecomm &
Pikiran Rakyat Top 20 Companies with Highest Market Capitalization
CECT Award
Center for Enterpreneurship, Change and Third Sector (CECT) Universitas Trisakti
• CSR Core Subject based on ISO 26000: “Consumer Issues”
• Overall Sustainability Performance: “Finance Industry”
The Finance Top Financial Institution 2019
The Finance (Infobank Group)
• Top 20 Financial Institution 2019
• Top 3 The Best CFO on Financial Institution 2019 (Ibu Vera Eve Lim)
Forbes Indonesia Best of The Best Awards 2019
Forbes Indonesia
Peringkat ke-8 - TOP 50 Best of The Best High Performing Public Listed Companies in Indonesia
The 11th IICD
Corporate Governance Award 2019
Indonesia Institute for Corporate Governance (IICG) & Berita Satu Best Financial Sector
Tempo Financial Business Award 2019
Majalah Tempo
• The Best Financial Performance Bank (Kategori Bank Konvensional Aset
>100T)
• The Best Bank in Digital Banking Services
• The Best Bank in Retail Banking Services
• The Best Bank in Customer Satisfaction Services
• The Best Payment in Customer Satisfactions Services (Kategori Uang Elektronik)
Bankers of the Year 2019
Majalah Infobank Bankers of the Year 2019 (Bapak Jahja Setiaatmadja)
Bank Indonesia Award 2019
Bank Indonesia
Bank dengan Kepatuhan Pelaporan Keuangan Terbaik
Marketeer of The Year 2019
Markplus Inc
• The Best Industry Marketing Champion 2019 for the Commercial Banking sector
• Marketeer of the Year 2019 (Bapak Armand W.
Hartono)
CNBC Indonesia Award 2019
CNBC Indonesia
The Best CEO 2019 (Bapak Jahja Setiaatmadja)
Kementerian Keuangan
• Dealer Utama dengan Kinerja Terbaik di Pasar Sekunder Tahun 2018
• Peserta Lelang SBSN terbaik tahun 2019 Kategori Bank Umum Konvensional
Contact Center Service Excellence Award
Majalah Service Excellence
• Contact Center - Customer Service Email Centers
• @HaloBCA - Twitter Customer Service
• Bank BCA - Facebook Customer Service
• Halo BCA Prioritas - Call Center
• Halo BCA – Call Center Kategori:
- Regular Banking - Platinum Credit Card - Regular Credit Card - Personal Loan - EDC
- Kredit Kepemilikan Rumah
• Halo BCA Chat
• Halo BCA Life Chat