CHAPTER II GENERAL DESCRIPTION OF TOURISM DEPARTMENT
3.3 Place of Apprenticeship
The apprenticeship was started from January 04th, 2021 until March 05th, 2021. It was done at Tourism Department of Humbang Hasundutan Regency as a student practical in the Destination Tourism Development and Tourism Industry Division.
3.4 Kind and Description of the Activity
The daily activities at Tourism Department of Humbang Hasundutan Regency can be seen in the tables below:
26 Table 3.1
Agenda of Activities of the First Week of January 04th, 2021 until January 08th, 2021
No Day/Date Activity Place
1. Monday
(January 04th,2021)
1. Briefing on the Job of Training (OJT)
General Sub-Division
2. Work section placement.
2. Tuesday
(January 05th,2021)
1. Morning Briefing.
2. Gave the tickets to visitors at Sipinsur Geosite.
General Sub-Division
3. Wednesday
(January 06th,2021)
1. Morning briefing.
2. Gave the tickets to visitors at Sipinsur Geosite.
Sipinsur Geosite
4. Thursday
(January 07th,2021)
1. Morning briefing
2. Gave the tickets to visitors.
General Sub-Division
5. Friday
(January 08th,2021)
1. Morning briefing
2. Performed the preparation of incoming and outgoing letters into the expert’s folder.
3. Received the incoming letters.
4. Provide an official stamp on incoming letters.
General Sub-Division
27 Table 3.2
Agenda of Activities of the Second Week of January 11th, 2021 until January 15th, 2021
No Day/Date Activity Place
1. Monday
(January 11th,2021)
1. Morning Briefing
2. Received the incoming letters.
General Sub-Division
2. Tuesday
(January 12th,2021)
1. Morning Briefing.
2. Received the incoming letter.
General Sub-Division
3. Wednesday
(January 13th,2021)
1. Morning briefing.
2. Typed the Humbang
General Sub-Division
Hasundutan Regency Tourists Attraction Data.
4. Thursday
(January 14th,2021)
1. Morning briefing
2. Received the incoming letter.
General Sub-Division
5. Friday
(January 15th,2021)
1. Morning briefing
2. Gave the tickets to the visitors at Sipinsur Geosite.
Sipinsur Geosite
28 Table 3.3
Agenda of Activities of the Third Week of January 18th, 2021 until January 22nd, 2021
No Day/Date Activity Place
1. Monday
(January 18th,2021)
1. Morning Briefing.
2. Gave the tickets to the visitors at Sipinsur Geosite.
Sipinsur Geosite
2. Tuesday
(January 19th,2021)
1. Morning Briefing.
2. Gave the tickets to the visitors at Sipinsur Geosite.
Sipinsur Geosite
3. Wednesday
(January 20th,2021)
1. Morning briefing.
2. Learned how to corporate the ticket.
3. Perforated the ticket in BPKPAD Office.
BPKPAD Office
4. Thursday
(January 21st,2021)
1. Morning briefing
2. Perforated Corporate the ticket in BPKPAD Office.
BPKPAD Office
5. Friday
(January 22nd,2021)
1. Morning briefing
2. Perforated the ticket in BPKPAD office.
BPKPAD Office
29 Table 3.4
Agenda of Activities of the Fourth Week of January 25th, 2021 until January 29nd, 2021
No Day/Date Activity Place
1. Monday
(January 25th,2021)
1. Morning Briefing.
2. Gave the tickets to visitors at Sipinsur Geosite.
General Sub-Division
2. Tuesday
(January 26th,2021)
1. Morning Briefing.
2. Received the incoming letters.
3. Wrote a list of incoming and outgoing letter on the Agenda book.
General Sub-Division
3. Wednesday
(January 27th,2021)
1. Morning briefing.
2. Wrote a list of incoming and outgoing letter on the Agenda book.
General Sub-Division
4. Thursday
(January 28st,2021)
1. Morning briefing.
2. Took Adventure Documentary Festival Academy (AFDA) Letters from Regional Secretary Office.
3. Gave the tickets to visitors at Sipinsur Geosite
Sipinsur Geosite
5. Friday
(January 29nd,2021)
1. Morning briefing.
2. Gave the ticket to visitors in Sipinsur Geosite.
Sipinsur Geosite
30 Table 3.5
Agenda of Activities of the First Week of February 01st, 2021 until February 05th, 2021
No Day/Date Activity Place
1. Monday
(February 01st,2021)
1. Morning Briefing.
2. Gave the tickets to visitors at Sipinsur Geosite.
Sipinsur Geosite
2. Tuesday
(February 02nd,2021)
1. Morning Briefing.
2. Gave the ticket at Sipinsur Geosite.
Sipinsur Geosite
3. Wednesday
(February 03rd,2021)
1. Morning briefing.
2. Gave the ticket at Sipinsur Geosite.
Sipinsur Geosite
4. Thursday
(February 04th,2021)
1. Morning briefing.
2. Gave the tickets to visitor at Sipinsur Geosite.
Sipinsur Geosite
5. Friday
(February 05th,2021)
1. Morning briefing.
2. Gave the tickets to visitors at Sipinsur Geosite.
Sipinsur Geosite
31 Table 3.6
Agenda of Activities of the Second Week of February 08th, 2021 until February 12th, 2021
No Day/Date Activity Place
1. Monday
(February 08th,2021)
1. Morning Briefing.
2. Received the incoming letter.
General Sub-Division
2. Tuesday
(February 09th,2021) 1. Morning Briefing.
2. Receiving the incoming letter.
Destination Tourism Development and Tourism Industry
Division.
3. Wednesday
(February 10th,2021)
1. Morning briefing.
2. Typed the Attraction Tourists data in Humbang Hasundutan Regency.
Destination Tourism Development and Tourism Industry
Division.
4. Thursday
(February 11th,2021)
1. Morning briefing.
2. Typed the attraction data in Humbang Hasundutan Regency.
Destination Tourism Development and Tourism Industry
Division.
32 Table 3.7
Agenda of Activities of the Third Week of February 15th, 2021 until February 19th, 2021
No Day/Date Activity Place
1. Monday
(February 15th,2021)
1. Morning Briefing.
2. Typing the Tourism Industry in Humbang Hasundutan Regency.
Destination Tourism Development and Tourism Industry
Division.
2. Tuesday
(February 16th,2021)
1. Morning Briefing.
2. Typing the Tourist Officers schedule.
Sipinsur Geosite
3. Wednesday
(February 17th,2021)
1. Morning briefing.
2. Gave the tickets to visitors.
Sipinsur Geosite
4. Thursday
(February 18th,2021)
1. Morning briefing.
2. Typing the tourism industry data in Humbang Hasundutan.
Sipinsur Geosite
5. Friday
(February 19th,2021)
1. Morning briefing.
2. Received the incoming Letter.
General Sub-Division
33 Table 3.8
Agenda of Activities of the Fourth Week of February 22th, 2021 until February 26th, 2021
No Day/Date Activity Place
1. Monday
(February 22nd,2021)
1. Morning Briefing.
2. Wrote a list the incoming and outgoing letter on Agenda Book.
3. Received the
incoming letter.
General Sub-Division
2. Tuesday
(February 23rd,2021)
1. Morning Briefing.
2. Received the incoming letter.
3. Archiving the incoming and outgoing letter is to put that letter to the expert folder.
General Sub-Division
3. Wednesday
(February 24th,2021)
1. Morning briefing.
2. Receiving the incoming letter.
General Sub-Division
4. Thursday
(February25th,2021)
1. Morning briefing.
2. Received the incoming letter.
General Sub-Division
5. Friday
(February 26th,2021)
1. Morning briefing.
2. Gave the ticket to visitors.
Sipinsur Geosite
34 Table 3.9
Agenda of Activities of the First Week of March 01st, 2021 until March 05th, 2021
No Day/Date Activity Place
1. Monday
(March 01st,2021)
1. Morning Briefing.
2. Provided an official stamp on incoming and outgoing letters.
3. Received the incoming letters.
General Sub-Division
2. Tuesday
(March 02nd,2021)
1. Morning Briefing.
2. Wrote a list of incoming and outgoing letter on the Agenda book.
3. Receiving the incoming letter.
General Sub-Division
3. Wednesday
(March 03rd,2021)
1. Morning briefing.
2. Gave the tickets to visitors.
Sipinsur Geosite
4. Thursday
(March 04th,2021)
1. Morning briefing.
2. Wrote the personal data of visitor on March tourists visit data.
3. Gave the tickets to visitors.
Sipinsur Geosite
5. Friday
(March 05th,2021)
1. Morning briefing.
2. Gave the ticket to visitors.
3. Wrote the personal data of visitor on March tourists visit data.
Sipinsur Geosite
35
CHAPTER IV
CONCLUSION AND SUGGESTION
4.1 Conclusion
1. During the implementation of the Job Training (Internship) at Tourism Department of Humbang Hasundutan Regency, the Practical work took several reports, the following conclusions were obtained:
2. The Apprenticeship get work experience that is not gained from the lecturers’ bench as a practitioner overcomes problems that arise in the world of work starting from how to develop, maintain and manage the tourism destinations.
3. The working procedures are based on Standard Operational Procedure (SOP) of General Sub-Division and Destination Tourism Development and Tourism Industry Division at Tourism Department of Humbang Hasundutan.
4. There are several documents and the official tools used for activity while doing Apprenticeship, as follows: Tickets, incoming and outgoing mails Agenda book, computer, proof of payment deposit, tourist visitor data form and the official stamps.
4.2 Suggestion
4.2.1 Suggestions for Department of Tourism
1. The employees are more discipline in working time to come and go according to working hours and More responsible to work.
2. Adding support facilities such as printers, photocopy machines and computer to make it more time efficient.
3. Office leaders such as Secretaries and Heads of Fields are more assertive towards apprentice students. So that apprentice students can practice as much as possible both inside the office and outside the office / tourist
36 destination.
4.2.2 Suggestions for State Polytechnic of Bengkalis
1. It is expected that Polytechnic can further improve the material and guidance so they are better prepared to carry out the apprenticeship.
2. Should the English Department to increase the hours of tourism lessons.
37 APPENDIX A
APPRENTICESHIP CERTIFICATE
38 APPENDIX B
LETTER OF STATEMENT
39 APPENDIX C
RATING FROM THE APPRENTICESHIP
40 APPENDIX D
ATTENDANCE LIST OF JANUARYS
41 APPENDIX E
ATTENDANCE LIST OF FEBRUARYS
42 APPENDIX F
ATTENDANCE LIST OF MARCH
43 APPENDIX G
ENTERING TICKET TO SIPINSUR GEOSITE
44 APPENDIX H
INCOMING AND OUTGOING LETTERS AGENDA
45 APPENDIX I
INCOMING AND OUTGOING LETTERS EXPERTS FOLDER
46 APPENDIX J
FORM OF TOURISM VISITORS DATA
47
DAILY ACTIVITY APPRENTICESHIP
Day : Monday
Date : January 04th, 2021
No. Job Description Supervisor Signature
1.
2.
Briefing on the Job of Training (OJT)
Work section placement.
Pardomuan Manullang
Note: Welcome to Tourism Department of Humbang
Hasundutan Regency, we hope you get your destination.
No. Picture Infomation
1.
On first day i worked in General Sub-Division. I learned how to wrote the incoming mail and outgoing mail data on the Agenda.
48 Day : Tuesday
Date : January 05th, 2021
No. Job Description Supervisor Signature
1.
2.
Visiting tourism destination Sipinsur Geosite.
Giving the tickets to visitors.
Pardomuan Manullang
Note: The students have done a good job. .
No. Picture information
1. Many of visitors who came to the tourists
sites are overwhelmed to distributed the tickets but i am proud to be able to serve the visitors.
49 Day : Wednesday
Date : January 06th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing
Gave the tickets to visitors at Sipinsur Geosite.
Pardomuan Manullang
Note: That was excellent job.
Day: Thursday
Date: January 07th, 2021
No. Job Description Supervisor Signature
1.
2.
3.
Morning briefing
Visited the Sipinsur Geosite with the tourism Department.
Gave the tickets to visitors.
Pardomuan Manullang
Note: That was good job.
50 Day: Friday
Date: January 8th, 2021
No. Job Description Supervisor Signature
1.
2.
3.
4.
Morning briefing
Performed the preparation of incoming and outgoing letters into the expert’s folder.
Received the incoming letters.
Provide an official stamp on incoming mail.
Pardomuan Manullang
Note: That was perfect job
No. Picture Information
1.
In order the letters to be neatly, i have to be careful in adjusting the letters number, date of entry/exit of the letter as written on the Agenda book.
51 Day : Monday
Date : January 11th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Received the incoming letters.
Pardomuan Manullang
Note: That was good job
Day : Tuesday
Date : January 12th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Received the incoming letter.
Pardomuan Manullang Note: That was good job
Day : Wednesday Date : January 13th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Typed the Humbang
Hasundutan Regency Tourists Attraction Data.
Pardomuan Manullang
Note: Never give up.
No. Picture Information
52
1. When i typed this data. I
made many mistakes but my supervisor said that it was still learning.
Day : Kamis
Date : January 14th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Received the incoming letter.
Pardomuan Manullang
Note: That was excellent job
Day : Friday
Date : January 15th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing
Gave the tickets to the visitors at Sipinsur Geosite.
Pardomuan Manullang
Note: That was excellent job.
53
No. Picture Information
1.
The entire ticket to Sipinsur Geosite
Day : Monday
Date : January 18th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing
Gave the tickets to the visitors at Sipinsur Geosite.
Pardomuan Manullang Note: That was excellent job
Day: Tuesday
Date: January 19th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning Briefing.
Gave the tickets to the visitors at Sipinsur Geosite.
Pardomuan Manullang
Note: That was excellent job.
54 Day : Wednesday
Date : January 20th, 2021
No. Job Description Supervisor Signature
1.
2.
3.
Morning briefing.
Learned how to corporate the ticket.
Perforating the ticket in BPKPAD Office.
Pardomuan Manullang
Note: you just needed to be focus
No. Picture Information
1. Perforation a ticket is a
making a series of BPKPAD (Badan Pengelola Keuangan dan Aset daerah) shaped holes in the middle of the tickets sheet and i have done this job for 3 days. Before I did this job i learned how to use this machine and the hole of layout on the ticket from
BPKPAD Officers.
55 Day : Thursday
Date : January 21st, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Perforating the ticket in BPKPAD Office.
Pardomuan Manullang
Note: That was good job. Thanks for your helped.
No. Picture Information
1. This job i was done for 3
days. There is a total of 35 ticket blocks that i have to perforation and on the first day i produced 10 blocks of tickets then the second day i produced 15 blocks tickets.
Day : Friday
Date : January 22nd, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Perforating the ticket in BPKPAD Office.
Pardomuan Manullang
Note: That was good job. Thanks for help us.
56
No. Picture Information
1. Finally, on third day i have
done my job and i was interested to did this job.
Day : Monday
Date : January 25th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Gave the tickets to visitors at Sipinsur Geosite.
Pardomuan Manullang
Note: That was good job.
57 Day : Tuesday
Date : January 26th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Gave the Tourism Department stamp on the incoming and outgoing letters.
Pardomuan Manullang
3. Received the incoming letter.
Note: That was excellent job
No. Picture Information
1. When i did this practical work, it feels
boring because of the lack of the letters that i stamped.
58 Day: Wednesday
Date: January 27th, 2021
No. Job Description Supervisor Signature
1.
2.
3.
Morning briefing.
Wrote a list of incoming and outgoing letter on the Agenda book.
Received the incoming letter.
Pardomuan Manullang
Note: That was good job.
No. Picture Information
1. Some of the steps taken to wrote
an incoming letter into Agenda book are:
1. Write the sender’s name.
2. Day and date.
3. Number of the letter.
4. Concise content.
59 Day : Thursday
Date : January 28th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing
Gave the tickets to visitors at Sipinsur Geosite.
Pardomuan Manullang
Note: That was good job.
Day : Friday
Date : January 29th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Gave the tickets to the visitors.
Pardomuan Manullang
Note: That was good job.
No. Picture Information
1. For the price of 1 ticket is Rp.
1000 Rupiah applies to children and adults.
60 Day : Monday
Date : February 01st, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Gave the tickets to visitors at Sipinsur Geosite.
Pardomuan Manullang
Note: That was good job.
Day : Tuesday
Date : February 02nd, 2021
No. Job Description Supervisor Signature
1.
2.
Morning Briefing.
Gave the ticket at Sipinsur Geosite.
Pardomuan Manullang Note: That was good job.
Day : Wednesday
Date : February 03rd, 2021
No. Job Description Supervisor Signature
1.
2.
Morning Briefing.
Gave the ticket at Sipinsur Geosite.
Pardomuan Manullang
Note: That was good job.
61 Day : Thursday
Date : February 04th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Gave the tickets to visitor at Sipinsur Geosite.
Pardomuan Manullang
Note: That was good job.
Day : Friday
Date : February 05th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Gave the tickets to visitors at Sipinsur Geosite.
Pardomuan Manullang
Note: That was good job.
Day : Monday
Date : February 08th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Received the incoming letter.
Pardomuan Manullang
Note: That was good job.
62 Day : Tuesday
Date : February 09th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Received the incoming letter.
Pardomuan Manullang
Note: That was good job.
Day : Wednesday
Date : February 10th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Typing the Attraction Tourists data in Humbang Hasundutan Regency.
Pardomuan Manullang
Note: That was good job.
Day : Thursday
Date : February 11th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Typed the attraction data in Humbang Hasundutan Regency.
Pardomuan Manullang
Note: That was good job.
63 Day : Monday
Date : February 15th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Typing the Tourism Industry in Humbang Hasundutan Regency.
Pardomuan Manullang
Note: You just need to be focus.
No. Picture Information
1. This schedule will be used for
tourist officers so that they are not forget their respective responsibilities.
Day : Tuesday
Date : February 16th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Typed the Tourist Officers schedule.
Pardomuan Manullang
Note: That was good job.
64 Day : Wednesday
Date : February 17th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Gave the tickets to visitors.
Pardomuan Manullang
Note: That was good job. Thanks for helped us
Day : Thursday
Date : February 18th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Typing the tourism industry data in Humbang Hasundutan.
Pardomuan Manullang
Note: That was good job. Thanks for helped us
Day : Friday
Date : February 19th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Receiving the incoming letter.
Pardomuan Manullang Note: That was good job. Thanks for helped us
65 Day : Monday
Date : February 22nd, 2021
No. Job Description Supervisor Signature
1.
2.
3.
Morning briefing.
Wrote a list of incoming and outgoing letter on Agenda Book. Receiving the incoming letter.
Pardomuan Manullang
Note: That was good job. Thanks for helped us
Day : Tuesday
Date : February 23rd, 2021
No. Job Description Supervisor Signature
1.
2.
3.
Morning briefing.
Received the incoming letter.
Archiving the incoming and outgoing letter is to put that letter to the expert folder.
Pardomuan Manullang
Note: That was good job. Thanks for helped us
No. Picture Information
1. Archiving the incoming and
outgoing letter is to put that letter to the expert folder.
66 Day : Wednesday
Date : February 24th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Received the incoming letter.
Pardomuan Manullang
Note: That was good jo. Thanks for helped us
Day : Thursday
Date : February 25th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Receiving the incoming letter.
Pardomuan Manullang
Note: That was good job. Thanks for helped us
Day : Friday
Date : February 26th, 2021
No. Job Description Supervisor Signature
1.
2.
3.
Morning briefing.
Gave the ticket to visitors.
Wrote the visitors data.
Pardomuan Manullang
Note: That was good job. Thanks for helped us
67
No. Picture Information
1. I wrote the visitors name and
how much they are coming to tourist site. That was my favorite job in my Apprenticeship.
Day : Monday
Date : March 01st, 2021
No. Job Description Supervisor Signature
1.
2.
3.
Morning briefing.
Provided a signature stamp on incoming and outgoing letter.
Received the incoming letter.
Pardomuan Manullang
Note: That was good job. Thanks for helped us.
No. Picture Information
1. While the incoming letter
come, we must give the signature stamp on the letter and i was so proud when i did this job.
68 Day : Tuesday
Date : March 02nd, 2021
No. Job Description Supervisor Signature
1.
2.
3.
Morning briefing.
Wrote a list of incoming mail and outgoing mail on the Agenda book.
Received the incoming letter.
Pardomuan Manullang
Note: That was good job. Thanks for helped us
No. Picture Information
1. When the incoming letter
come and after i put the signature stamp i have to wrote the letter number, data of letters come and the senders name on the Agenda book.
69 Day : Wednesday
Date : March 03rd, 2021
No. Job Description Supervisor Signature
1.
2.
3.
Morning briefing.
Gave the ticket to visitors.
Wrote the name of visitors.
Pardomuan Manullang
Note: That was good jo. Thanks for helped us
No. Picture Information
1. When i did this job i was scare
to service the visitors because many visitors came to this Sipinsur Geosite from another region without used the mask.
Day : Thursday Date : March 04th, 2021
No. Job Description Supervisor Signature
1.
2.
Morning briefing.
Wrote the personal data of the visitors on March tourists visit data.
Pardomuan Manullang
Note: That was good job. Thanks for helped us
70
No. Picture Information
1. Wrote the visitors data is
aims to find out how many the visitors came to the tourist site.
Day : Friday
Date : March 05th, 2021
No. Job Description Supervisor Signature
1.
2.
3.
Morning briefing.
Too the proof of payment of the recreation areas levy payment from SUMUT Bank. Wrote the visitors data.
Gave the ticket to visitors.
Pardomuan Manullang
Note: That was good job. Thanks for helped us