2. Implementation of certificate and trademark used by Client comply with size and type
3.5 Summary of Arising Issues from Public and Auditor Verification Public Issues
3.5 Summary of Arising Issues from Public and Auditor Verification
Public Issues
(Institution/ NGO/Community) Auditor Verification
The informant stated that during the 2 years of working together, the company has implemented all the agreements contained in the work contract, there has never been a delay in payment or other matters related to the cooperative relationship. The selling price of FFB is determined based on changes in CPO and PK prices which are informed directly via email and forwarded with physical documents. The company also routinely conducts socialization related to obligations, code of ethics and RSPO principles that apply within the company.
Plasma Cooperative
Karya Bersama Cooperative and Tanah Sama Cooperative 20 April 2022
Based on the results of the interview, it was stated that the company had carried out its obligations as stated in the MoU and had cooperated very well. The determination of a valid price referring to the determination of the Plantation Service is also applied. The company can also show the entire use of the budget used in plantation maintenance. so that all members of the cooperative can believe that the cooperation carried out takes place honestly and without injustice. The company also very regularly and regularly informs the latest prices and makes payments.
The informant stated that for approximately 15 years of working together, the company has carried out all the agreements contained in the work contract, there has never been a delay in payment or other matters related to the cooperative relationship.
The assistance provided by the company is also in accordance with the RSPO principles where procedures regarding sustainable plantations are applied to the maximum. All members of the cooperative are also aware of protected areas (HCV) where locations that are allowed to remain as forests, may not be cleared, burned, and hunting is carried out in these areas.
There are no issues that need to be verified further, all information obtained from the results of the interviews has been submitted to the relevant indicators.
Manpower and Transmigration Agency
• Communication between companies and agencies has been going well.
• So far there are no issues related to child labor, discrimination, forced labor and illegal workers.
• In the Company, there are 3 (three) labor unions including Serbundo, Independent Workers Union and SP PK Hukatan.
• Currently, there are no unresolved conflicts between the company and its stakeholders.
• The company has fulfilled its obligations in sending mandatory reports including the OHS Committee Report, Employment Repot and Temporary Work Agreement Registration.
There are no issues that need to be verified further, all information obtained from the results of the interviews has been submitted to the relevant indicators.
Public Issues
(Institution/ NGO/Community) Auditor Verification
Bipartite Cooperation PT PMM
• PT PMM Bipartite Cooperation has been formed since 2009 whose members consist of all PT PMM employees, but the company does not require workers to become members.
• Bipartite Cooperation has become a liaison between employees and the company, and until now there are no unresolved problems.
• The company has provided facilities to employees including electricity, school transportation, and clean water.
• Regular meetings are held in each estate (small meetings) after which 3 or 6 months the results of meetings that require follow-up are brought to management.
• The company also has a Labor Union which was formed in 2020 whose members are the same as the Bipartite Cooperation.
• Currently the CLA is being discussed for its formation as long as the company regulations do not violate the rights of employees.
There are no issues that need to be verified further, all information obtained from the results of the interviews has been submitted to the relevant indicators.
Bipartite Cooperation PT TJA
• Bipartite Cooperation members are all workers at PT TJA but there is no coercion from the company.
• So far there have been no problems between the company and the workers.
• The company has provided facilities to employees including housing, clinics, school transportation, electricity, subsidized water supply.
• The company has conducted health checks on employees.
There are no issues that need to be verified further, all information obtained from the results of the interviews has been submitted to the relevant indicators.
PT Fisco Indopratama – Civil Contractor
• The contractor cooperates with the company in the construction of housing.
• Workers who work using the wholesale system and have provided BPJS Health & Employment, PPE and housing.
• So far, the cooperation has been well established, besides that, communication with the company has been running smoothly.
There are no issues that need to be verified further, all information obtained from the results of the interviews has been submitted to the relevant indicators.
Benua Puhun Village
The existence of the company has a positive impact on residents and can be said to increase the level of the economy, for example, it is shown by the absorption of labor and the realization of plasma plantation development.
Companies need to improve coordination and communication with the Village and Cooperatives in managing plasma, for
The company has a social impact study conducted on December 6, 2021. The study, among others, shows the identification of community needs as the basis for making CSR programs
Stakeholder meetings which are usually held every year are still constrained by restrictions due to the Covid-19 pandemic
Public Issues
(Institution/ NGO/Community) Auditor Verification
example, relating to the use of funds.
Companies also need to improve coordination and communication, especially in terms of preparing CSR so that the realized CSR can be in line with village programs and more targeted.
Benua Puhun Village is directly adjacent to the Bumi Permai Mill, causing an impact on the smell of compost/waste. In addition, during the rainy season there may be runoff of wastewater from the WWTP to the Semilis River and Patra River.
The company shows the identification of the impact of waste on the surrounding villages. Benua Puhun Village ± 5 Km from the outer boundary of the company. The results of the visit to the WWTP location are known to be in good condition and well maintained
Lebak Mantan Village
The existence of the company basically has a positive impact, including employment, the realization of plasma plantations, and the existence of social responsibility programs to the community.
However, there are some things that need to be improved, such as:
• Management of village roads that are passed by FFB trucks and CPO trucks, causing noise and dust
• Preparation of CSR programs that involve community participation so that the activities to be carried out can be right on target (at least following the MUSREMBANGDES which is held every year)
At least for the past two years there have been no issues regarding land disputes and environmental pollution.
Social and Environment issue It has been discussed in criterion 3.4 and regarding community involvement in the preparation of CSR. The company has a social impact study conducted on December 6, 2021. Among other things, this study shows the identification of community needs as the basis for making CSR programs
Bukit Jering Village
The existence of the company basically has a positive impact, including employment, the realization of plasma plantations, and the existence of social responsibility programs to the community.
Companies are expected to be present in MUSREMBANGDES activities so that they can synergize in village development participation.
Plasma management has been carried out transparently both in terms of the use of costs and the results obtained because it is made in the plasma management report on a regular basis.
The company has a social impact study conducted on December 6, 2021. The study, among others, shows the identification of community needs as the basis for making CSR programs
Muara Kaman Ilir Village At the time of the public consultation, the resource persons did not respond willingly or unwillingly to be contacted by the auditor team. Messages via whatsApp are not answered as well as when a phone call is made.
Public Issues
(Institution/ NGO/Community) Auditor Verification
Land Agency of Kutai Kertanegara At the time of the public consultation, the resource persons did not respond willingly or unwillingly to be contacted by the auditor team. Messages via whatsApp are not answered as well as when a phone call is made.