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Summary of Arising Issues from Public and Auditor Verification Public Issues

3.5 Summary of Arising Issues from Public and Auditor Verification

Public Issues

(Institution/ NGO/Community) Auditor Verification Village Around PT Surya Sawit Sejati: Runtu Village

Source: Village Head Date: 09 August 2023

The relationship between the company and the village is well established. The existence of the company is quite helpful to the community, starting from employment to CSR assistance provided by the company, for example for assistance with religious activities, social activities, and road repairs.

Until July 2023, there were no complaints from the public regarding environmental pollution and fires around the company. Information related to job vacancies is informed to the village by letter. The company also routinely conducts outreach regarding company policies, protected flora and fauna, burning prohibition, and filing complaints.

There are two aspirations from the community regarding land and adjustments to the amount of Tanah Kas Desa payments.

Regarding community aspirations regarding;

1. Complaints about conservation areas that still belong to residents, the company has taken mitigation steps in the form of:

 Information on HGU areas

- Photo of HGU I, II, III, Block F02 Division Runtu Selatan Estate PT Surya Sawit Sejati 2023 HGU I Sign dated January 14 2023 - Photo of HGU Sign No. 71 Division Runtu

Selatan Estate PT Surya Sawit Sejati Year 2023 HGU I Sign dated 14 January 2023

 SOP for Settlement of Land Disputes SSS- COMDEV (HMS)—024 dated 01 April 2014

 Land Complaint Form (no land claim complaints from the community)

 Socialization to stakeholders, for example on January 20 2023 which was attended by 29 representatives of Runtu Village residents.

2. Agreement on revenue sharing for Tanah Kas Desa.

It has been explained in SPK No. 002/ADD/SSS- TKD.Rtu/11/2021 on 23 February 2021 between PT Surya Sawit Sejati (represented by the Main Director) as the first party and Runtu Village Representatives (represented by the Village Head, Village Secretary and Village BPD Runtu) as the second party.

In point (1) which states; "Without the obligation of the first party to provide a monthly calculation report, the income to the second party is given regularly every month in the amount of Rp. 25,000,000,- for 50 ha of production sharing plasma plantation on Tanah Kas Desa as described in article 4 of Agreement Number:

009/SPK/SSS-TKD.Rtu/II/2014"

Village Around PT Surya Sawit Sejati: Umpang Village Source: Village Head

Date: 09 August 2023

The relationship between the company and the village is well established. The existence of the company is quite helpful to the community, starting from employment to CSR assistance provided by the company, for example for assistance with religious activities, social activities, and road repairs.

Until July 2023, there were no complaints from the public regarding environmental pollution and fires around the company. In addition, until now there has been no land dispute between the company and the community. The company also routinely conducts outreach regarding company policies, protected flora and fauna, burning prohibition, and filing complaints.

There are no negative issues that need further verification.

Public Issues

(Institution/ NGO/Community) Auditor Verification The village head added that it was related to the wider plasma

development aspirations of the community and adjustments to the amount of Tanah Kas Desa payments.

Village Around PT Surya Sawit Sejati: Durin Village Source: Village Head

Date: 09 August 2023

The relationship between the company and the village is well established. The existence of the company is quite helpful to the community, starting from employment to CSR assistance provided by the company, for example for assistance with religious activities, social activities, and road repairs.

Until July 2023, there were no complaints from the public regarding environmental pollution and fires around the company. In addition, until now there has been no land dispute between the company and the community. The company also routinely conducts outreach regarding company policies, protected flora and fauna, burning prohibition, and filing complaints.

Information related to job vacancies was conveyed to the village by letter, but additional aspirations from the village head were to expand the field of recruitment, such as for offices.

There are no negative issues that need further verification.

Koperasi Tani Bahagia (Outside FFB Supplier) Date: 09 August 2023

The collaboration that has been established is as an external FFB supplier. The relationship is going well with the company, there have never been any problems related to cooperation after the agreed contract. Payment for FFB is made on time.

Information regarding prices is conveyed via whatsapp and telephone.

There are no negative issues that need further verification.

Local Contractor PT Rajawali Putra Jaya (FFB Transporters)

Date: 09 August 2023

Contractor activities in the field of FFB transporters at PT Surya Sawit Sejati. The cooperative relationship with the company has been going well since 2021, SPK is updated every year.

Contractor payments are made on time with a period of 1 month based on the tonnage of the transport.

Provision of PPE is carried out by the contractor, in the form of safety helmets, shoes and gloves. Contractors have enrolled their employees in the BPJS health program, in handling

There are no negative issues that need further verification.

Public Issues

(Institution/ NGO/Community) Auditor Verification accidents through the company's clinic or the nearest health

center. The wages earned by workers use the Kotawaringin BaratUMK standard plus a premium of Rp. 1000/ton of freight.

While working, contractors receive supervision from the company, in the form of mandatory use of PPE and safety briefings.

Labor Union Muara of PT. Surya Sawit Sejati Head of Labor Union

On August 8th, 2023

 There are no serious or fatal work accidents

 Employment implementation has been going well

 Wages using Kotawaringin Barat Minimum Wage 2023

 There are no unresolved labor issues.

 No intervention in the formation and appointment of labor unions.

 PPE is provided free of charge. If any PPE is damaged, it will be replaced with a note that the damaged item/PPE is brought/shown.

 Housing facilities are quite good

 Periodic inspections have been carried out every year.

The audit team has verified related to employment and OHS and has been explained in the related indicators.

Regarding the wage scale, the company has a wage scale structure based on letter no. 003/SK/SSS- Direksi/XII/2020 dated December 1, 2020.

The company has implemented a Minimum Wage based on the Decree of the Governor of Kalimantan Tengah number 188.44/472/2022 on 6 December 2022 concerning the Regency/City minimum wage for 2023 of IDR. 3,352,982.89 valid 1 January – 31 December 2023

Transmigration and Manpower Agency of Kalimantan Tengah Province

Interviewee: Head of industrial relations and social security On August 8th, 2023

 The company already has a labor union but there has been no submission of a collective labor agreement.

 The company has provided OHS facilities for workers.

 The company provides wages according to the provisions of the government.

 During the past year there have been no issues related to industrial relations.

 Mandatory reports related to employment have been submitted regularly

 The company has implemented the use of local labor.

 The current wage for minimum wage 2023

 The company has given the project to the contractor, but it needs to be verified regarding social security for its workers

This has been verified on the report

Bipartite Agency of PT. Surya Sawit Sejati Member of Bipartite Agency

On June 13th, 2023

 Employment implementation has been going well

 Wages using Kotawaringin Barat Minimum Wage 2023

 There are no unresolved labor issues.

This has been verified on the report

Public Issues

(Institution/ NGO/Community) Auditor Verification

 No intervention in the formation and appointment of Bipartite Agency.

 PPE is provided free of charge. If any PPE is damaged, it will be replaced with a note that the damaged item/PPE is brought/shown.

 Housing facilities are quite good

 Periodic inspections have been carried out every year.

Department of Food, Horticulture and Plantation Kotawaringin Barat Regency

 The results of the latest Plantation Business Assessment have not yet been released. However, from the results of the provisional/draft assessment, the company got class 1 results (very good)

 There are no operational interruptions

 The company has submitted mandatory reports on a regular basis

 No overlap with mining or forest area

 The company already has adequate fire facilities and infrastructure. The team from the plantation office has often made direct visits to the company to carry out monitoring.

 There are no land fires in the operational area of PT SSS

For the most recent assessment of the plantation business, the company showed a Certificate from the Kalimantan Tengah Province Plantation Service Number 525/670/PUPKP3/Disbun dated 28 July 2023 which explained that the assessment of the Plantation Business of PT Surya Sawit Sejati had been carried out in August 2021 and the Decree of the Governor of Kalimantan Tengah concerning the Determination of Large Plantation Business Classes is still in process.

Local Contractor PT Berkat Karya Borneo Lestari (CPO and PK Transporters)

Date: 09 August 2023

 Have collaborated since 2016

 The company has provided outreach regarding policies, work procedures and others

 There are no complaints to the company

 All work implementation and payments are in accordance with the agreement

 PPE is provided by the contractor.

 Contractors have enrolled their employees in the BPJS health program, in handling accidents through the company's clinic or the nearest puskesmas.

 Wages earned by workers use the Kotawaringin Barat Barat UMK standard.

There are no negative issues that need further verification.

Local Contractors BUMDES Karya Mandala Makmur (FFB Transporters)

Date: 08 August 2023

 Have collaborated since 2017

 The company has provided outreach regarding policies, work procedures and others

 There are no complaints to the company

 All work implementation and payments are in accordance with the agreement which are paid through the BUMDES

There are no negative issues that need further verification.

Public Issues

(Institution/ NGO/Community) Auditor Verification account after which it is transferred to the workers.

 PPE is provided by the contractor.

 Contractors have enrolled their employees in the BPJS health program, in handling accidents through the company's clinic or the nearest puskesmas.

 Wages earned by workers use the Kotawaringin Barat UMK standard.

Local Contractor CV Hastina Graha Mandiri (Public Works Contractor)

Date: 08 August 2023

 Have collaborated since 2013.

 The company has provided outreach regarding policies, work procedures and others

 There are no complaints to the company

 All work implementation and payments are in accordance with the agreement which are paid through the BUMDES account after which it is transferred to the workers.

 PPE is provided by the contractor.

 Contractors have enrolled their employees in the BPJS health program, in handling accidents through the company's clinic or the nearest puskesmas.

 Wages earned by workers use the Kotawaringin Barat UMK standard.

There are no negative issues that need further verification

Kumai Plasma Cooperative Date: 08 August 2023

Cooperative management is carried out in full management by the company

Plasma area already has SHM

There are no complaints regarding implementation and payment

There are no issues that need further verification.

National Land Agency of Kotawaringin Barat Regency Date: 08 August 2023

 There are land disputes in the company that are reported procedurally to the land office on year 2021 and now still progress

 No overlapping permissions with other permissions

 Has routinely reported the use of HGU

 Communication with the Land Office is quite good

 The company already has HGU boundaries.

 Requests for information are responded to quickly.

There are land disputes in the company that are reported procedurally to the land office and has been describe on indicator 4.8.2.

RSPO – 4006b/4.0/2804202 Page 104 4.0 CERTIFIED ORGANISATION’S ACKNOWLEDGEMENT OF INTERNAL RESPONSIBILITY