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Summary of Arising Issues from Public, Management and Auditor Response Public Issues

(Institution/ NGO/Community) Auditor Verification

Environmental Agency of Simalungun District

 Mandatory reports such as RKL-RPL, LB3 reports and liquid waste have been conducted regularly according to the regulations

 All permit such us temporary hazardous waste storage and Land Application permit are still in period

 There is no environmental pollution, fire that happened for 1 year backward

There are no public complaints regarding replanting activities

It has been complied with criteria 2.1; 5.3 and 6.3

Labor Agency of Simalungun District

 Employment Reports and P2K3 report are reported regularly according to the regulations

 The minimum wage used is adjusted to the worker union agreement

 Accidents Reports always reported but there is no fatal workplace accidents occur

 The company must monitor all contractors to comply with the regulations

There are no employment issues

It has been complied with criteria 2.1; 4.7; 6.5 and 6.10

Local Contractor (supplier FFB and Upkeep)

 Letter of agreement has made jointly and mutually agreed

 For the price of FFB is determined from the company and communicated via phone.

 During this time payment is made every week and there is no delay

 The company has socialized and monitored related to OSH and regulatory compliance such as wage and assurance application.

 Has been socialized related to company policies including related to corruption

It has been comply with criteria 6.10. and will observe about Regulatory compliance. OFI

Labor Union (SPBun) PTPN IV Unit Dolok Ilir (Chairman)

 Collective labor agreements Has been ratified and is still valid

 The structure of the SPBUN board has been approved and is still valid until 2019

 The last meeting was held in April 2017, related to the rice allowance. The meeting was attended by management and trade unions

 The company has set a minimum salary

 No complaints from union members to the company

requirements It has been verified in indicators 6.6.1 and 6.6.2.

Implementation of the company and information from stakeholders still in accordance with the.

CV Kharisma and CV Merbau (Local Contractor hauling empty fruit bunches)

 CV charisma Has worked long time with the company

 Terms in cooperation with PTPN IV, consisting of:

- The used truck car is a yellow license plate

It has been comply with criteria 6.10. and will observe about Regulatory compliance. OFI

SPO – 4006a.7 Page 111 Prepared by Mutuagung Lestari for Dolok Ilir POM PT. Perkebunan Nusantara IV

Public Issues

(Institution/ NGO/Community) Auditor Verification

- All operators (drivers) must have Driver License - All trucks must have a net for the top cover of the truck

 Working documents are available with companies that have been approved by both parties

 Contractors provide personal protective equipment in the form of helmets and boots

 In case of a complaint, the contractor will report to the personnel at the company

 Until the audit activities are conducted, there are no complaints from contractors

Gender Committee - IKBI PTPN IV Dolok Ilir unit

 IKBI already has an annual work program

 IKBI work program in general, such as:

- Environment / cleanliness - Religious

- HAM

- Discrimination

 The existence of IKBI used female workers to convey aspirations and other things

 Until the audit was conducted, there were no complaints from female workers in terms of employment, human rights and discrimination.

 The rights of women workers have been granted and paid attention by the company (the right to maternity leave and menstruation leave, the right to career path, annual leave rights, etc.)

It has been verified in indicators 6.9.1 to 6.9.3. Implementation of the company and information from stakeholders still in accordance with the requirements.

Dolok Ilir I Village

 There's no report from community related to land dispute.

 Community know about PTPN IV (Dolok Ilir Unit) land borders is ditch boundary and boundaries pole

 there's no report from community related to environmental pollution which caused by POM and Estate operations including replanting activity.

 The communication with PTPN IV running smoothly and good

 Requests for information / support / complaints are always been responded very quickly and well

 most of Dolok Ilir Villagers is a PTPN IV workers.

 there's no report from community related to intimidation activity done by company.

 Community know about company regulation related to flora and fauna protection in company operations area.

 company already done social activity in form of providing health facility and improvement public facilities.

It has been comply with criteria 1.1, 2.2, 5.1, 5.2, 6.5, 6.8 and 6.11.

SPO – 4006a.7 Page 112 Prepared by Mutuagung Lestari for Dolok Ilir POM PT. Perkebunan Nusantara IV

Public Issues

(Institution/ NGO/Community) Auditor Verification

 Company already provide workers welfare In form of workers emplacement, clean water supply, electricity subsidies, improvement housing facility, sport centre, worship place, etc.

 access to the basic needs of workers available on Belawan market with distance approximately 12 km.

 Education facility available outside estate with close proximity.

 domestic waste managed from housing by providing garbage can in every house and landfill system.

 The type of house company provided are: 2 Bedroom, 1 living room, 1 bathroom. The house is permanent with cement wall.

Dolok Ilir II Village

 There's no report from community related to land dispute.

 Community know about PTPN IV (Dolok Ilir Unit) land borders is ditch boundary and boundaries pole

 there's no report from community related to environmental pollution which caused by POM and Estate operations but recently there's a complaint from community (Dolok Ilir II villagers related to replanting activity impact. The impact is increased attack of Oryctes Sp. pest in community plantation close to replanting area. community not yet delivered the complaint to company.

 The communication with PTPN IV running smoothly and good

 Requests for information / support / complaints are always been responded very quickly and well

 most of Dolok Ilir II Villagers is a PTPN IV workers.

 there's no report from community related to intimidation activity done by company.

 Community know about company regulation related to flora and fauna protection in company operations area including Prohibition of herding, especially on young plants area.

 company already done social activity in form of providing health facility and improvement public facilities.

It has been comply with criteria 1.1, 2.2, 5.2, 6.5, 6.8 and 6.11.

For envireomental pollution impanc of repalnting has become an non-compliance in indicators 5.1.3

Bahung Kahean Village

 There's no report from community related to land dispute.

 Community know about PTPN IV (Dolok Ilir Unit) land borders is ditch boundary and boundaries pole

 there's no report from community related to environmental pollution which caused by POM and Estate operations but recently there's a complaint from community of Bah Bolon river sense income from fish cultivation decreased sharply since company utilize liquid waste to applicate on plantation land and no longer discared into river. this happens because

It has been comply with criteria 1.1, 2.2, 5.1, 5.2, 6.5, 6.8 and 6.11.

SPO – 4006a.7 Page 113 Prepared by Mutuagung Lestari for Dolok Ilir POM PT. Perkebunan Nusantara IV

Public Issues

(Institution/ NGO/Community) Auditor Verification

the communtiy of fish farmers switch feed sources (switch from red worms they got in Bah Bolon river to pellets). this complaint already delivered to local government and company but until now not getting the right solution.

 The communication with PTPN IV running smoothly and good

 Requests for information / support / complaints are always been responded very quickly and well

 most of Bahung Kahean Villagers is a PTPN IV workers.

 there's no report from community related to intimidation activity done by company.

 Community know about company regulation related to flora and fauna protection in company operations area including Prohibition of herding, especially on young plants area.

 company already done social activity in form of providing health facility and improvement public facilities.

 company already done social activity in form of providing health facility, food packages and improvement public facilities.

 PTPN IV already given information to village official if there's Job vacancy.

Local NGO (PWRI)

 There's no report from community related to land dispute.

 there's no report from community related to environmental pollution which caused by POM and Estate operations however company need to care negative impact from ditch boundary, especially those bordering to community area.

 The communication with PTPN IV running smoothly and good

 Requests for information / support / complaints are always been responded very quickly and well

 there's no report from community related to intimidation activity done by company.

 Community know about company regulation related to flora and fauna protection in company operations area.

It has been comply with criteria 1.1, 2.2, 5.1, 5.2, and 6.11.

SPO – 4006a.7 Page 114 Prepared by Mutuagung Lestari for Dolok Ilir POM PT. Perkebunan Nusantara IV