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Summary of Arising Issues from Public, Management and Auditor Response Public Issues

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E.4 Purchasing and goods in .1

4. Controlling of Certificate and Logo, including withdrawing inappropriate logo

3.6 Summary of Arising Issues from Public, Management and Auditor Response Public Issues

(Institution/ NGO/Community) Auditor Responses

Village Government , Community Representatives & Informal Community Leaders (Kawan Batu and Ba’ampah Billage) The discussion was conducted by Focus Group Discussion (FGD) method. Some discussion points:

Head of Village

• The impact of plantation operations; road access and working opportunity for village surround

• Some of the aid that has been given by the company:

- Solar Cell for Power Supply of electricity in the local Village (Kawan Batu)

- Heavy Equipment for road maintenance

- Payment of honorarium for 2 elementary school teachers (Kawan Batu & Ba’ampah)

- Aid for the construction of a mosque in the village

• Social interaction between villagers and the company has harmonious

• However, the company is still often less prompt in respond to proposal from the public

• There are no issues and conflicts of land tenure between the company and the surrounding

community

• There are also no issues related to the complaints of

surrounding communities to the and factories, and operation of plantation and mill..

During the one year period there are no cases of negative impacts on the operation of plantation and mill (eg , environmental pollution)

• There was no cases of land fires during the past year

Aspiration:

To more improve and increase the Community Development Program for village surround

Work access opportunity for community surround not limited to operational staff (harvester, plant maintenance, etc) but also to the staff opportunity based on the skill and knowledge of the villagers in particularly for the university graduate.

Based on verification on related Indicators:

Indicator 2.2.3 to 2.26 and 2.3. Sd 2.3.3 does not indicate a conflict between the company and the surrounding community.

Indicator 6.3.1 & 6.3.2, there are no significant complaints from the other parties

Indicator 6.11.1 & 6.11.2, the company has implemented/provided assistance

to the surrounding community and the opportunity to adapt social governance activities based on community needs and based on more participatory planning

Worker Union (LKS Bipartite) and Gender Committee (17 Attendants)

The discussion was conducted by Focus Group Discussion (FGD) method. Some discussion points:

 Until now, overall workers in every estate and mill are permanent workers (no contract workers)

 All the workers has been covered by Social Insurance (BPJS Ketenagakerjaan & Kesehatan)

There were no significant issues related to dispute between the company and their employees. It was described in Criteria 6.2

The Company has provided complaint submission facilities and employee complaints and socialized to workers. This has been further explained in criteria 6.3 The company gives the right to form an organization to all workers in accordance with the company policy. This has been further explained in criteria 6.6

Public Issues

(Institution/ NGO/Community) Auditor Responses

 The company has been implemented the Province Governor Decree of the workers salary in accordance with minimum wage standards and there are no complaints regarding wages.

 Grievance or complaints mechanisms have been submitted to workers, reporters can report to the Worker Representative of LKS Bipartite then will be forwarded to the assistant/manager and settlement in a familiar way.

 In one year since 2017 there was no dispute between the company and the workers

 The housing and supporting facilities has been provide by the company

 The Gender Committee has been established in Estate & POM

 The LKSBipartite and Gender Committee has period meeting (monthly meeting)

 Company policy socialization is often done during morning assembly (for field workers) and motivation in the morning (for office workers).

 There are monthly checks by paramedics to check on workers

 Regular meetings are held every month during posyandu activities, as well as socialization of the company policy.

 Working with paramedics to check pregnant women on every female worker regularly, especially for female workers who handle chemicals (pesticide operators, fertilizers and other chemicals).

For spray and fertilizer workers who are pregnant will be moved to the workplace and may work again in place of chemicals after the completion of the breastfeeding period.

The Company has provided complaint submission facilities and employee complaints and socialized to workers. This has been further explained in criteria 6.3 and 6.9.

The Company already has a policy to prevent all forms of sexual harassment and violence. Organizations to protect and implement these policies have been provided by companies by establishing gender committees. This is further explained in criteria 6.9

Local Contractor for Building and Construction Project Interviewee: Sanyoto (Javanese) and Iyun Wahyu (Sampit) CV Sinar Barokah, from Sampit

 Has cooperation with Wilmar Group since 2009/2010 for building and road/bridge construction project.

 PPE of Contractor workers such as boot, helmet, etc., were provided by Contractor as required by estate management which mentioned in the Letter of Agreement.

 Contractor has provide insurance for their workers through BPJS Ketenagakerjaan.

 Estate has allows contractor workers to use clinic for first aid action and ready to facilitate transportation if needed.

 Contractor has policy to prohibit workers under 18 years old as an employee.

Payment for project were in accordance with contract and this process never comes into conflicts.

Overall, contractor seem satisfactory to works with PT MSM. As verified to the related Criterion, i.e. 6.5, 6.10 and 6.11 which describes about CSR and community empowerment, it could be concluded that certificate holder has fulfill the RSPO standard requirement.

Environment Agency of Kotawaringin Timur Regency

 Has an appropriate environmental document (AMDAL)

 There is no environmental pollution issue

 Environmental reporting is done on time

 Active in HCV socialization

 Has been verified on indicator 5.1.3

 Has been verified on indicator 4.4.3

 Has been verified on indicator 5.3.3

 Has been verified on indicator 2.1.1

Public Issues

(Institution/ NGO/Community) Auditor Responses

National Land Agency of Kotawaringin Timur Regency

 There are no issues related to land legality

 It should be ensured concerning HGU pole maintenance

Has been verified on indicator 2.2.1 and 2.2.2

Social, Transmigration and workers Agency of Kotawaringin Timur Regency

 Routine in submitting mandatory reporting

 Obedient in including all employees in the BPJS program

 no employment issues.

 in the making of the CSR program has coordinated with the government

Has been verified in indicator 2.1.1, 4.7.6, and 6.11.1

SPO – 4006a.7 Page 75

Prepared by Mutuagung Lestari for Mentaya Sawit Mas POM – PT Mentaya Sawit Mas, subsidiary of Wilmar International, Ltd.

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