MANAGEMENT USING ALFRESCO:
A CASE STUDY OF SWISS GERMAN UNIVERSITY
By
Charles Sosang Bandaso 12109017
BACHELOR’S DEGREE in
INFORMATION TECHNOLOGY
ENGINEERING AND INFORMATION TECHNOLOGY
SWISS GERMAN UNIVERSITY EduTown BSD City
Tangerang 15339 Indonesia
August 2015
STATEMENT BY THE AUTHOR
I hereby declare that this submission is my own work and to the best of my knowledge. It contains no material previously published or written by another person, nor material which is a substantial extent has been accepted for the award of any other degree or diploma at any educational institution, except where due acknowledgement is made in the thesis.
Charles Sosang Bandaso
______________________________________ _______________
Student Date
Approved by:
Ir. Heru Purnomo Ipung, M.Eng
______________________________________ _______________
Thesis Advisor Date
Dr. Ir. M. A. Amin Soetomo, M.Sc
______________________________________ _______________
Thesis Co-Advisor Date
ABSTRACT
KNOWLEDGE CAPTURING AND CODIFYING IN KNOWLEDGE MANAGEMENT USING ALFRESCO:
A CASE STUDY OF SWISS GERMAN UNIVERSITY By
Charles Sosang Bandaso
Ir. Heru Purnomo Ipung, M.Eng, Advisor Dr. Ir. M. A. Amin Soetomo, Co-Advisor
SWISS GERMAN UNIVERSITY
Knowledge management has become the asset of every organization because every knowledge in each group is unique one with another. Two aspects that important in knowledge management is step to capturing the knowledge and codifying the knowledge. Capturing mean to list or create a real documentation of knowledge while codifying is to create a digital version from capturing process so it can be processed or easily manipulated. One of the most growth software to do knowledge management for codifying is alfresco that being established in 2005. Alfresco provide open source so called Alfresco Community Edition that enable developer to create rules in codifying the knowledge. The output of this process is to create functional ECM in a form of a portal where end user can use it to manage a contents or documents.
Keywords – knowledge management, knowledge capturing, knowledge codifying, alfresco, alfresco community edition.
© Copyright 2015 By Charles Sosang Bandaso
All rights reserved
DEDICATION
As a human being that believes in God, I dedicate this thesis to Jesus Christ as my only saviour. I also dedicate this thesis to my parents and all my friends.
ACKNOWLEDGEMENTS
First of all I would like to thank my Advisor, Ir. Heru Purnomo Ipung. He is a very patient person and always do his best to help me finish this thesis. I would like to thank my Co-Advisor, Dr. Ir. M. A. Amin Soetomo, to help me and giving me a direction to finish this thesis. Thanks to Nesta Zulfikar for helping me to understand Alfresco.
For my Family, especially my parents thank you because believe in me that I can finish this thesis and never lose hope on me. They always support me in a hard time and giving me the best.
I would like also to thank my entire friend in IT 2011 for the joy and smile that encourage me to keep moving on and keep working for this thesis. For my girlfriend that supports me every day and always be there whenever I feel down and never give up to cheer me up.
And last I put my gratitude to everyone that I cannot mention here, everyone around me that help me and giving a help in whatever form.
TABLE OF CONTENTS
PAGE
STATEMENT BY THE AUTHOR ... 2
ABSTRACT ... 3
DEDICATION ... 5
ACKNOWLEDGEMENTS ... 6
TABLE OF CONTENTS ... 7
LIST OF FIGURES ... 9
LIST OF TABLES ... 10
CHAPTER 1 – INTRODUCTION ... 11
1.1BACKGROUND ... 11
1.2RESEARCH OBJECTIVES AND SCOPES ... 12
1.3RESEARCH PROBLEM ... 12
1.4RESEARCH LIMITATION ... 12
1.6HYPOTHESIS ... 13
1.7THESIS STRUCTURE ... 14
CHAPTER 2 – LITERATURE REVIEW ... 15
2.1KNOWLEDGE MANAGEMENT ... 15
2.2ENTERPRISE CONTENT MANAGEMENT ... 15
2.3ALFRESCO ... 16
2.4ALFRESCO COMMUNITY EDITION ... 16
2.4.1ALFRESCO OVERVIEW ... 17
2.4.2ALFRESCO SDK ... 18
2.5RELATED WORK ... 18
CHAPTER 3 – RESEARCH METHDOLOGY ... 19
3.1METHODOLOGY ... 19
3.2KNOWLEDGE CAPTURING ... 21
3.2.1COLLECTING NEEDED CONTENT/DOCUMENTS ... 21
3.2.2FINDING CONTENT’S METADATA ... 23
3.2.3STORING THE GATHERED METADATA IN A TABLE ... 23
3.3KNOWLEDGE CODIFYING ... 24
3.3.1CUSTOM CONTENT MODEL ... 25
3.3.2CONFIGURING ALFRESCO SHARE ... 27
CHAPTER 4 –RESULT AND DISCUSSION ... 28
4.1CAPTURING KNOWLEDGE ... 28
4.2CODIFYING KNOWLEDGE ... 33
4.2.1REPO TIER AMP ... 34
4.2.2SHARE TIER AMP ... 35
4.2.3EXPERIMENT ENVIRONMENT ... 40
4.3TESTING ... 41
4.3.1TESTING SCENARIO... 41
4.3.2TESTING RESULT ... 43
CHAPTER 5 – CONCLUSION ... 44
5.1CONCLUSION ... 44
5.2RECOMMENDATION ... 44
GLOSSARY ... 45
REFERENCES ... 46
APPENDIX – METADATA TABLES ... 48
CURRICULUM VITAE ... 54
